Run your IT business. Better.

Sell, Implement, Manage & BillYour IT Products and Services.

The #1 hosted IT business management software

Automate more tasks with Autotask ®

Automatedadvanced quoting

Automated sales &

marketing Automated reporting & analysis

Automatedinvoicing

Automateddata entryfrom the field

Automatedprofit

tracking

Automated ticketing& service

Automated project

management

Integrates with other tools you use.We have dozens of seamless integrations with the leading service delivery and productivity solution providers. These include:• Level Platforms®, N-able Technologies®, Zenith Infotech®, Kaseya®, ITControlSuite®, and dozens of other monitoring and remote support tools• Alert capture from the most popular backup tools• Microsoft® Exchange, Outlook, Word & Excel• QuickBooks®, The Sage Group, and other accounting systems. Each month we add to the list, all immediately available through our hosted solution

Built on ITIL best practices. Autotask is designed with best practices to ensure that your IT business runs. Better.• Data is entered once and is accessible to the entire organization • Resources are utilized for maximum efficiency• Nothing falls through the cracks• Invoices resolve customer questions instead of raising them

ReQuesT YouRFREE DEmoVisit www.autotask.com or call 518.720.3500 ext.1

InTEgRATED moDulEs

The most reliable, affordablehosted IT business solution.Whether you have 1 employee or 100+, Autotask scales with your business. Starting at just $29 per month, you only pay for what you need and use. With nearly a decade of delivering hosted IT solutions, a world-class datacenter and 99.99+% uptime in 2009, you’ll know you can count on Autotask to help manage your IT business.

99.99+%uptime in 2009

“Because of Autotask, we are capturing more billable time - at least two hours per week, per engineer. That’s over 1,000 hours

a year. That alone easily pays for Autotask.”

Jamie KustakBusiness Manager, NGEN

“We’ve had a great experience with Autotask, and I can honestly recommend the product to companies that are looking for an all-in-one system to handle everything from inputting a ticket, to billing, to financial reporting. Autotask has made our lives much easier!”

Gina De La Cerda Operations Manager, Advanced Microcomputing Concepts, Inc.

Sales & Marketing (CRM) ● 360-degree view of customers & prospects ● Manage opportunities & quotes ● sales Management Dashboard ● unlimited, user-defined fields ● Powerful Contact Group Manager

Service Desk ● Track & manage multiple sLAs ● Intuitive Dispatcher’s Workshop ● Capture service alerts automatically ● seamless integration with RMM tools ● Branded customer access portals ● Integrates with billing & invoicing

Contracts ● Quick & easy Contract Wizard ● Create & manage multiple contract types ● Recurring, block hour, fixed, hybrid & more ● executive Dashboard for real-time tracking ● Manage billing rates by role

Billing & Invoicing ● Simple, intuitive approve & post ● Batch invoicing greatly speeds billing ● Supports parent-child relationships ● Direct accounting software integration

Project Management ● At-a-glance Projects Dashboard ● Full project team collaboration ● Slide-Schedule feature ● Detailed project time & cost reporting

Tech Scheduling ● Easily manage & dispatch techs ● Drag & drop resource scheduling ● single, unified work calendar ● eliminate scheduling conflicts ● Multiple resources on a ticket

Time & Expenses ● Capture more billable hours ● Easily track billable & non-billable time ● Deep integration eliminates double-entry ● Seamless payroll integration ● enhanced routing & approval workflow

Outsource Management ● The First universal Ticket sharing system ● Outsource to any partner, anywhere ● Initiate, track & manage outsourced work ● Create your own virtual service network ● Integrates with OnForce, IMOnSite & more

Inventory ● Manage & report on unlimited inventory ● Track items across multiple locations ● Seamless purchase order integration ● swap Configuration Item Wizard

Reports ● executive summary Reports ● Pre-built report libraries ● Customizable LiveReports ● Report Data Warehouse

ExclusIvE To AuToTAsK InTEgRATED moDulEs

vARstreet® Quoting & e-CommerceVARstreet makes it easier and more profitable to quote, sell and procure technology products - direct to your customer or through your own branded, fully-automated online store. The hosted VARstreet platform combines real-life disbributor pricing with advanced quoting, sources,and procurement tools to deliver the world’s leading hosted and completely integrated e-commerce automation platform for IT.

Taskfire® Co-Managed Client-Side ITTaskfire is a powerful, hosted ticketingsystem for your clients with internal IT resources. But what makes Taskfire unique is the direct integration with your own Autotask service desk, giving you unparalleled opportunities to share tickets and workflows with your clients that have internal IT support. That’s why we call it the world’s first hosted “Co-Managed service Desk.” Win new customers and become indispensable to your existing customers.

Autotask online community Our vibrant online community is built right into the application, connecting you to thousands of other IT professionals who use our software. Compare notes, weigh-in on new features and share best practices. Help and be helped on business and software questions by a network of your peers using Autotask to run their business better.

The Autotask Academy So often it’s the little things that make the biggest impact – like learning a new workflow rule that saves an hour or two every week or incorporating a new feature into your business process to improve productivity. The Autotask Academy delivers free and ongoing continuing education to all of our customers.

World-class Data centerAutotask maintains a state-of-the-art data center, featuring restricted, secured access, redundant power, dual HVAC, fire detection systems, and 24x7 network monitoring.

Automated procurement

Automated online selling

Automatednotifications& reminders

Automateddistributorsourcing

Automatedresource

scheduling

Automatedworkflow for

managed services

Automated outsourcing

NoRTH AMeRICAeast Greenbush, New York usAphone 518.720.3500 www.autotask.com

uNITeD KINGDoMLondon, uKphone +44 (0) 203 00 63147 www.autotask.co.uk

All trademarks used are the property of their respective owners. All rights reserved.AToVRW V04.7.10©2010 Autotask Corporation

Award-Winning Autotask corporation Autotask Corporation provides the world’s leading hosted IT Business Managementsoftware built specifically for VARs, MsPs and other technology solution providers to help them run their business, better.

Why? Because with Autotask, you are better organized and get more work done. The quality of service is improved. And so is client satisfaction. even better, profits are up while hassles are down.

Our software is used by top service providers around the world, and we enjoy strong alliances and partnerships with the organizations and companies that are the leaders of the IT services marketplace.

THE PlATFoRmBuilt from the ground up as a true,

fully-hosted service, delivered in the ‘cloud’.

THE soFTWAREA single application to manage, organize

and automate your entire IT business.

THE comPAnyThe #1 provider of hosted IT services business management tools. Period.

THE communITySeamlessly connects your operations,

your employees, your clients, your partners, your vendors and your tools.

THE sERvIcEsWorld-class, award-winning support and

services, 100% focused on your success.

THE WoRKFloWDozens of tasks you now do manually

automated. Time is money.

www.autotask.com/advantage

®

Visit www.autotask.com or call 518.720.3500 ext.1

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Best Software Solution2010

Best Product Software2009