AUTONOMICS | DRIVING 21ST CENTURY …...Title Automation - Driving efficiency for the 21st Century...

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1 Copyright © 2016 HCL Technologies Limited | www.hcltech.com HCL Technologies Confidential AUTONOMICS | DRIVING 21ST CENTURY ENTERPRISE OUTCOMES Speaker: Kalyan Kumar, EVP and Chief Technology Officer

Transcript of AUTONOMICS | DRIVING 21ST CENTURY …...Title Automation - Driving efficiency for the 21st Century...

Page 1: AUTONOMICS | DRIVING 21ST CENTURY …...Title Automation - Driving efficiency for the 21st Century Enterprise Author Kalyan Kumar, Executive Vice President & CTO - ITO and Digital,

1 Copyright © 2016 HCL Technologies Limited | www.hcltech.comHCL Technologies Confidential

AUTONOMICS | DRIVING 21ST CENTURY ENTERPRISE OUTCOMES

Speaker: Kalyan Kumar, EVP and Chief Technology Officer

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HCL’S POINT OF VIEW ON AUTOMATION

HUMANS FIRST: MACHINES SECOND

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HCL APPLIES AUTOMATION KEEPING MUTUAL AUGMENTATION IN FOCUS…

Machine-only Automated Tasks

Machines Augmentedby Humans

Humans Augmented by Machines

Human-centric

Tasks

Machine Zone Human Zone

Low-level tasks

Higher Order Tasks

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HCL’S AUTONOMICS & ORCHESTRATION PLATFORM

INTRODUCING

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WHAT IS DRYICE

Orchestration = Automation across processes &

functional silos

Autonomics

= Automation x (A.I. + Analytics)

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HCL’S AUTOMATION STRATEGY AND APPROACH

A.I. for Human Augmentation

Automation Across Service Lines

1

Strategic Ecosystem of Partners

2

Focus on the Core

3

4Pragmatic

Automation based on IT Maturity

5

Mandated Adoption / Real World Benefits

6

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DRYICE BUILDING BLOCKS

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HCL AUTONOMICS TECHNOLOGY JOURNEYINCREASING MATURITY WITH ADDITION OF A.I. AND ANALYTICS

Wave 1 Process Maturity: Active & Standardized

Wave 2Process Maturity:Proactive & Rationalized

Wave 3Process Maturity:Dynamic & Predictive

Page 9: AUTONOMICS | DRIVING 21ST CENTURY …...Title Automation - Driving efficiency for the 21st Century Enterprise Author Kalyan Kumar, Executive Vice President & CTO - ITO and Digital,

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..THROUGH A PRAGMATIC AND METHODICAL PROCESS.

IT Maturity

AutomationMaturity

Legacy

Modern / Web

Digital/ Next Gen

ACTIVE PROACTIVE DYNAMIC/PREDICTIVE

Zone A

Zone B

Zone C

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DRYICE IS POWERED BY A THRIVING ECOSYSTEM OF PARTNERS.

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DRYICE IMPACT

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DRYICE ENABLES A 360° SPECTRUM OF BENEFITS

Users/Customers

IT Staff

Employees

Bu

sin

ess

Productivity

Pro

fitability

Careers

Rel

atio

nsh

ips

Our Customers

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DRYICE BENEFITS

Domain Area

Infrastructure Ops

Application Support

ERP/Pkg. Apps Support

Enduser Device Mgmt

Network Mgmt

Service Desk

Apps & Product Testing

Command Center

SaaS Support

Digital Apps & DevOps

DevOps Automation

Biz. Process AutomationActive Proactive Dynamic

Improvement Coefficient

Legend:

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REAL WORLD EXAMPLES OF DRYICE IMPACT

IT Maturity

AutomationMaturity

Legacy

Modern / Web

Digital/ Next Gen

ACTIVE PROACTIVE DYNAMIC/PREDICTIVE

Zone A

Zone B

Zone C

Leading EU Bank

> 20% Cost per Device/User/Transaction

Leading Engines Mfg

> 50% Cost per Device/User/Transaction

Largest Sports Club

>60% Cost per Device/User/Transaction

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DRYICE HAS IMPACTED 90% OF NEW WINS

Average 5-year TCV Cost Reduction by 15-40% over labor arbitrage

Enabled competitiveness in “Transformation Deals” – increasing average deal size

Improved our value proposition -increasing SLA/Fixed component

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…AND CREATED POSITIVE IMPACT ACROSS-THE-BOARD

54%Existing Customer DRYiCE Penetration 500+

Core DRYiCEDev & Engg

1500+

Autonomics Trained Resources

90% New RevenueScope

29%Growth*

Revenue / Employee

85%Growth*

EBIT per Employee

* Over 5yrs

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THANK YOU – DON’T FORGET TO WATCH THE DRYICE DEMOS!