Automating User Management and Single Sign-On for Salesforce.com

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[email protected] | 1-855-424-8486 | bitium.com Automating User Management & Single Sign-On for Salesforce.com Salesforce.com is the leading CRM of choice and one of the most important investments your company can make. It is your “sales” hub and supports the sales, marketing, customer support, customers and partners, which means that many users need access. A part of managing this growth is ensuring seamless and secure access to SFDC for all of your employees. Utilizing Single Sign-on so employees can have one click access to Salesforce.com from anywhere and providing IT a central place to provision, deprovision, and manage roles ensures you’re getting the most ROI out of your CRM investment. In the age of BYOD and BYOA, securing your corporate data without hindering worker productivity is a major hurdle for organizations. User Management and Access Challenges Managing Salesforce.com presents challenges for both end-users and IT. In the cloud era, workers use multiple SaaS apps and prefer to work across multiple devices. This new workflow combined with the abundance of credentials they are expected to manage presents authentication challenges. This often results in IT getting bogged down in password resets, and leads to security issues as users will resort to using one password across multiple apps. IT has to figure out how best to integrate Salesforce.com with their on-premise directory, which is a manual and time consuming process. And even if you go the custom integration route, it’s an incomplete solution as it doesn’t meet the provisioning, compliance, and SaaS optimization needs of a modern IT department. The old adage, “Time is money” is never more true than in today’s competitive business landscape, and when IT can’t provision users quickly, optimize app spend, or have insight into application usage, employee productivity and your Salesforce.com ROI suffers. Salesforce.com API Integration Woes While Salesforce.com offers a robust API, which enables organizations to provide user management and single sign-on, it’s time consuming and expensive. Most organizations outsource this to a third party or hire a full time resource to customize, integrate, and manage properly. There are also scalability issues as most custom integrations are designed to suit your company’s current needs instead of being able to grow with your evolving needs. It can be a resource drain for companies that would rather focus on their core business. Bitium is a cloud application and identity management platform that provides: Single Sign–On Automated User Management & Seamless Directory Integration SaaS Optimization Analytics – Application usage, spend, and analysis Reporting & Compliance across all your SaaS Apps Security Insights – Real time password strength data for users

Transcript of Automating User Management and Single Sign-On for Salesforce.com

[email protected] | 1-855-424-8486 | bitium.com

Automating User Management & Single Sign-On for Salesforce.com Salesforce.com is the leading CRM of choice and one of the most important investments your company can make. It is your “sales” hub and supports the sales, marketing, customer support, customers and partners, which means that many users need access. A part of managing this growth is ensuring seamless and secure access to SFDC for all of your employees. Utilizing Single Sign-on so employees can have one click access to Salesforce.com from anywhere and providing IT a central place to provision, deprovision, and manage roles ensures you’re getting the most ROI out of your CRM investment. In the age of BYOD and BYOA, securing your corporate data without hindering worker productivity is a major hurdle for organizations. User Management and Access Challenges Managing Salesforce.com presents challenges for both end-users and IT. In the cloud era, workers use multiple SaaS apps and prefer to work across multiple devices. This new workflow combined with the abundance of credentials they are expected to manage presents authentication challenges. This often results in IT getting bogged down in password resets, and leads to security issues as users will resort to using one password across multiple apps. IT has to figure out how best to integrate Salesforce.com with their on-premise directory, which is a manual and time consuming process. And even if you go the custom integration route, it’s an incomplete solution as it doesn’t meet the provisioning, compliance, and SaaS optimization needs of a modern IT department. The old adage, “Time is money” is never more true than in today’s competitive business landscape, and when IT can’t provision users quickly, optimize app spend, or have insight into application usage, employee productivity and your Salesforce.com ROI suffers. Salesforce.com API Integration Woes While Salesforce.com offers a robust API, which enables organizations to provide user management and single sign-on, it’s time consuming and expensive. Most organizations outsource this to a third party or hire a full time resource to customize, integrate, and manage properly. There are also scalability issues as most custom integrations are designed to suit your company’s current needs instead of being able to grow with your evolving needs. It can be a resource drain for companies that would rather focus on their core business. Bitium is a cloud application and identity management platform that provides:

• Single Sign–On • Automated User Management & Seamless Directory Integration • SaaS Optimization Analytics – Application usage, spend, and analysis • Reporting & Compliance across all your SaaS Apps • Security Insights – Real time password strength data for users

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Bitium, Inc., 2448 Main Street, Santa Monica, CA, 90405, USA | 1-855-424-8486 | bitium.com ©2014 Bitium, Inc. All rights reserved. Bitium and the Bitium logo are trademarks or registered trademarks of Bitium Inc. in the USA and other countries. All other trademarks are

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Getting Started with a Free Trial

Get started with Bitium’s centralized application management platform to take advantage of our seamless integration with Salesforce.com and 3,000 additional apps in our catalog. This 30 day risk-free trial, requires nothing more than an email address – no additional hardware or software is required. With Bitium, users can enjoy one-click access to Salesforce.com and all the apps they use, while IT can automate workflows, control SaaS usage efficiently, and keep corporate data secure.

Single Sign–On for Salesforce.com Bitium provides Single Sign-On to Salesforce.com through SAML, the industry’s most secure form of authentication. Setup takes minutes, as we provide step by step SAML and user management configuration instructions so you can set it up within Bitium and your Salesforce.com administrative console. Once complete, your users can sign into their Bitium dashboard and have one-click access to Salesforce.com. You can enable Single Sign-on for any other app your organization uses. Automated User Management With Bitium, you can automate user management for Salesforce.com. Setup is simple and Bitium provides a central administrative dashboard that allows you to quickly provision users. When a new person joins your company, you add them to Bitium, select a few options and a Salesforce.com account will be created for them. If you needed to disable access for this employee, you could take action in one-click so they wouldn’t be able to sign in to their Salesforce.com account. Seamless Directory Integration Bitium offers an out-of-the-box, easily configurable and secure integration that connects Salesforce.com to your existing directory integration (Active Directory, LDAP, etc.). No additional hardware or application installation is required, and users can use their network credentials to sign into Bitium and enjoy one-click access to Salesforce.com. SaaS Optimization Bitium ensures you get the full ROI from Salesforce.com by providing insight into application usage. This reduces unnecessary SaaS costs and also helps companies drive adoption. Reporting & Compliance Bitium provides detailed user and application reporting, so IT can access an audit log that shows when users logged in to Bitium and what apps they accessed. Security Insights As Salesforce.com contains your company’s most sensitive data, it’s become crucial for company’s to make sure this data is protected. Bitium turns the lights on for IT to provide insight into their organization’s security score. Knowing which users are using weak passwords makes it easy for IT to take immediate action to correct security vulnerabilities.

Single Sign-On Dashboard: End users benefit from one click access to all their apps.

Central Admin Dashboard: Admins can manage all apps and users from one place.