Auto-Classification Lessons Learned

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Records Management Solution Architect Auto-Classification Lessons Learned Mark Mandel 1

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Auto-Classification Lessons Learned. Mark Mandel. Records Management Solution Architect. Auto Classification. Enterprise Search. SharePoint. E-Discovery. FOIA / Privacy Act. Email. ERP. Record Centers. Mobile. Fax/Copy. Enterprise Storage and Cloud Services - PowerPoint PPT Presentation

Transcript of Auto-Classification Lessons Learned

Page 1: Auto-Classification Lessons Learned

Records Management Solution Architect

Auto-ClassificationLessons Learned

Mark Mandel

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Page 2: Auto-Classification Lessons Learned

Copyright © 1995-2007 Open Text Inc. All rights reserved. Slide 21

SharePoint

Email

ERP

Enterprise Storage and Cloud ServicesDisaster Recovery Infrastructure

Mobile

Fax/Copy

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Record Centers

FOIA / Privacy Act E-Discovery

Enterprise Search Auto Classification

Social

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Auto-Classification vs. Auto-Indexing

Auto-Classification refers to classifying records against a Records Retention Schedule – preferably a Big Bucket schedule

Auto-Indexing refers to using technology to index content based on data that is extracted or inferred from documents and context

Both are used in some applications Sometimes only one is used It is important to understand the difference

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Types of Technology

Capture Use of Auto-Classification and Auto-Indexing during scanning Uses OCR/ICR for Forms ID and Data Extraction Uses training to identify document types that are unstructured Reduces need for document separator sheets or patch pages Reduces the cost of capture for high volume applications

Cons Only works well for limited document sets (Mortgage Files,

Invoices, HCFA-1500 forms) Requires manual correction May require significant training

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Types of Technology

Email Auto-Classification is needed to classify the vast volume of

transitory and unstructured email Auto-Indexing does not work Must be used in combination with other techniques

Role-based User indexed

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Role Based Classification

User Based Indexing

Auto-Classification