Author: amymwells

ID: 75446

Filename: MIS 592 MidTerm

Updated: 2011-03-27 14:56:57

Description: MIS 592 MidTerm

1. Approximately what percentage of the world's gross domestic product is spent on projects?25 percent

2. Which of the following is not a potential advantage of using good project managment?a. Shorter development timesb. higher worker moralec. lower cost of capitald. higher profit marginsc. lower cost of capital

3. A ____________ is a temporary endeavor undertaken to create a unique product, service or result.project

4. Which of the following is not an attribute of a project?a. projects are uniqueb. projects are developed using progressive elaborationc. projects have a primary customer or sponsor

d. projects involve little uncertaintyd. projects involve little uncertainty

5. Which of the following is not part of the triple constraint of project management?a. meeting scope goalsb. metting time goalsc. meeting communications goalsd. meeting cost goals.c. meeting communications goals

6. _____________ is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.Project management

7. Project portfolio management addresses __________ goals of an organization, while project management addresses ___________ goals.strategic, tactical

8. Several application development projects done for the same functional group might best be managed as part of aprogram

9. Which of the following is not one of the top ten skills or competencies of an effective project manager?a. people skillsb. leadershipc. integrityd. technical skillsd. technical skills

10. What is the certification program called that the Project Management Institute provides?Project Management Professional (PMP)

11. To handle complex situations effectively, project managers need to take a holistic view of a project and understand how it relates to the larger organization. ________ describes this holistic view of carrying out projects within the context of the organization.systems thinking

12. ________ addresses the business, technological, and organizational issues associated with creating, maintaining, and making a change to a systemsystems management

13. Which of the following best describes a problem-solving approach that requires defining the scope of the system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs?systems analysis

14. Which of the following is an overall model for thinking about things as systems?systems philosophy

15. The idea of addressing the three spheres of systems management - business, ________, and technology - can have a huge impact on selecting and managing projects successfullyorganization

16. Which organizational frame is very rational and focuses on coordination and control?a. political frameb. structural frame

c. symbolic framed. human resources frameb. structural frame

17. The ________ frame recognizes that there are often mismatches between the needs of the organization and the needs of individuals and groups and works to resolve any potential problemshuman resources

18. Project managers in ________ organizational structures have staff from various functional areas working on their projectsmatrix

19. An organization that uses a ________ organizational structure earns revenue primarily from performing projects for other groups under contract. These companies often hire people specifically to work on particular projectsproject

20. A ________ organizational structure is the hierarchy most people think of when picturing an organizational chartfunctional

21. What is most important about any event in an organization is not what actually happened, but what it means. This philosophy describes the ________ framesymbolic

22. In organizational culture, the degree to which the organization monitors and responds to changes in the external environment describes aopen-systems focus

23. Some projects have a senior manager called a ________ who acts as a key proponent for a projectchampion

24. A ________ is a collection of project phasesproject life cycle

25. In the ________ life cycle phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders.implementation

26. In a ________ life cycle, the project team spends a large portion of the project effort attempting to clarify the requirements of the entire system and then producing a designpredictive

27. Important attributes of the ________ life cycle model are that the projects are mission driven and component based, using time-based cycles to meet target datesAdaptive Software Development(ASD)

28. The waterfall, spiral, incremental build, prototype, and Rapid Application Development (RAD) models are examples of a ________ life cycle modelpredictive

29. Known as phase exits or kill points, ________ are very important for keeping projects on track and determining if they should be continued, redirected, or terminatedmanagement reviews

30. Which of the following is a Web-based conferencing tool that a multinational organization can use to record demos that can be stored in the organization's wiki?WebEx

31. Project management ________ progress from initiation activities to planning activities, executing activities, monitoring and controlling activities, and closing activitiesprocess groups

32. Which project management process group includes devising and maintaining a workable scheme to ensure that the project address the organization's needsplanning

33. Examples of the ________ project management process group include acquiring and developing the project team, performing quality assurance, distributing information, managing stakeholder expectations, and conducting procurements.executing

34. ________ processes take place during each phase of a project. Therefore, you cannot equate process groups with project phasesInitiating

35. A common ________ process is performance reporting, where project stakeholders can identify any necessary changes that may be required to keep the project on trackmonitoring and controlling

36. Archiving project files, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project are all activities

often involved in which project management process group?closing

37. The level of activity and length of each process group varies for every project. Normally, the ________ processes require the most resources and time, followed by the planning processes.executing

38. The ________ processes are usually the shortest and require the least amount of resources and timeinitiating and closing

39. Research suggests that companies working to implement best practices should spend at least ________ percent of project time in initiating and planning20

40. If changes to the project objectives or plans are required, ________ processes ensure that these changes are made efficiently and effectively to meet stakeholder needs and expectations.monitoring and controlling

41. The majority of project management processes occur as part of the ________ process groupplanning

42. A ________ describes how things should be done, and different organizations often have different ways of doing things.methodology

43. Which of the following is an iterative software development process that focuses on team productivity and delivers software best practices to all team members?Rational Unified Process (RUP)

44. An organization may initiate information technology projects for several reasons, but the most important reason is to ________.support business objectives

45. A business case often includes which of the following?a. preliminary project requirementsb. all of these choicesc. schedule estimatesd. critical assumptions and constraintsb. all of these

46. Which of the following is an output of project initiation?a project charter

47. Which of the following is a common output of the planning process?a. identifying key stakeholdersb. creating the project management planc. creating the procurement management pland. assigning the project managerb creating the project managemnt plan

48. Which of the following is a common output of the closing process?a. a lessons-learned reportb. change requestsc. a cost estimated. quality control updatesa. a lessons learned report

49. The ________ process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end.closing

50. Which of the following is an output of the monitoring and controlling processes?a. qualified sellers listb. the stakeholders registerc. change requestsd. the project charterchange requests

51. Project ________ management involves coordinating all of the other project management knowledge areas throughout a project's life cycleintegration

52. Which of the following primary processes of integration management involves identifying, evaluating, and managing changes throughout the project life cycle?a. monitoring and controlling the project workb. directing and managing project executionc. performing integrated change controld. developing the project management planc. performing integrated change control

53. Which of the following primary processes of integration management involves carrying out the project management plan by performing the activities included in it?a. directing and managing project executionb. monitoring and controlling the project workc. performing integrated change controld. developing the preliminary project scope statementa. directing and managing project execution

54. Which of the following primary processes of integration management involves overseeing activities to meet the performance objectives of the project?a. performing integrated change controlb. directing and managing project executionc. developing the preliminary project scope statementd. monitoring and controlling the project work.monitoring and controlling the project work

55. ________ management involves identifying and managing the points of interaction between various elements of the projectInterface

56. Which of the following involves determining long-term objectives by analyzing the strengths and weaknesses of an organization, studying opportunities and threats in the business environment, predicting future trends, and projecting the need for new products and services?a. configuration managementb. project integration managementc. project planningd. strategic planningd. strategic planning

57. After identifying strategic goals, the next step in the planning process for selecting information technology projects is to perform a ________.business area analysis

58. One method for selecting projects based on broad organizational needs is to determine whether they first meet three important criteria: need, ________, and will.funding

59. It is often easier to get approval and funding for projects that address ________ because the organization must respond to these categories of projects to avoid hurting their businessproblems or directives

60. An organization should consider only projects with a positive ________ if financial value is a key criterion for project selectionnet present value

61. Which of the following describes benefits minus costs or income minus expenses?a. cash flowb. payback analysisc. cost of capitald. net present valuea. cash flow

62. What is also called the capitalization rate or opportunity cost of capital?discount rate

63. In net present value (NPV) analysis, the ________ is a multiplier for each year based on the discount rate and year.discount factor

64. ________ is the result of subtracting the project costs from the benefits and then dividing by the costsReturn on investment (ROI)

65. You can determine a project's ________ by finding what discount rate results in an NPV of zero for the projectinternal rate of return(IRR)

66. A ________ is a tool that provides a systematic process for selecting projects based on many criteria. These criteria can include factors such as meeting broad organizational need or addressing problems, opportunities, or directives.weighted scoring model

67. A(n) ________ is a methodology that converts an organization's value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.balanced scorecard

68. After top management decides on which projects to pursue, it needs to create and distribute documentation to authorize project initiation. This documentation can take many forms, but one common form is the ________.project charter

69. A ________ consists of an approved project management plan plus approved changesbaseline

70. ________ involves identifying, evaluating, and managing changes throughout the project life cycleIntegrated change control

71. One of the most important and most difficult aspects of project management is defining the ________ of the projectscope

72. ________ can be product-related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes.Deliverables

73. Which of the following processes of project scope management involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them?collecting requirements

74. What process of project scope management involves subdividing the major project deliverables into smaller, more manageable componentscreating the WBS

75. Key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables of the project during the ________ process of project scope management.scope verification

76. What process of project scope management involves reviewing the project charter and preliminary scope statement created during the initiation process and adding more information during the planning process as requirements are developed and change requests are approved?scope definition

77. ________ is the first step in project scope management and is often the most difficultcollecting requirements

78. The project scope statement, stakeholder requirements documentation, and organizational process assets are the primary inputs for creating a ________.work breakdown structure

79. A ________ represents the lowest level of work that the project manager is using to monitor and control the projectwork package

80. One approach for constructing a WBS is the ________, in which you use a similar project's WBS as a starting point.analogy approach

81. In which approach to creating a WBS do team members first identify as many specific tasks related to the project as possible?bottom-up approach

82. Most project managers consider the ________ of WBS construction to be conventional; you start with the largest items of the project and break them into their subordinate itemstop-down approach

83. Instead of writing tasks down in a list or immediately trying to create a structure for tasks, the ________ allows people to write and even draw pictures of ideas in a nonlinear format.mind-mapping approach

84. What is a basic principle that applies to creating any good WBS and its WBS dictionary?A WBS item is the responsibility of only one individual, even though many people may be working on it.

85. The approved project scope statement and its associated WBS and WBS dictionary form thescope baseline

86. Even when the project scope is fairly well defined, many information technology projects suffer from ________, which is the tendency for project scope to keep getting bigger and biggerscope creep

87. The project management plan, requirements documentation, the requirements traceability matrix, and validated deliverables are the main inputs for ________.scope verification

88. ________ is the difference between planned and actual performance.Variance

89. ________ uses highly organized and intensive workshops to bring together project stakeholders - the sponsor, users, business analysts, programmers, and so on - to jointly define and design information systemsJoint Application Design (JAD)

90. ________ is a process for identifying and modeling business events, who initiated them, and how the system should respond to themUse case modeling

91. What processe of project time management involves identifying and documenting the relationships between project activities?activity sequencing

92. Activity resource requirements, a resource breakdown structure, requested changes, and updates to the activity attributes and resource calendars are the main outputs of ________.activity resource estimating

93. Which of the following processes of project time management involves identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables?activity definition

94. What process of project time management involves estimating the number of work periods that are needed to complete individual activities?activity duration estimating

95. A(n) ________ on a project is a significant event that normally has no duration.milestone

96. A project team might follow good practice and not start the detailed design of a new information system until the users sign off on all of the analysis work. This is an example of a(n) ________ dependency.discretionary

97. A(n) ________ dependency is inherent in the nature of the work being performed on a project and is sometimes referred to as hard logicmandatory

98. A ________ is a schematic display of the logical relationships among, or sequencing of, project activities.network diagram

99. What describes a relationship where the "from" activity must be finished before the "to" activity can be finished?finish-to-finish

100. On several information technology projects, a group of activities all start simultaneously, such as the many tasks that occur when a new system goes live. This is an example of which type of relationship?start-to-start

101. A ________ is a hierarchical structure that identifies the project's resources by category and type.resource breakdown structure

102. The planned schedule dates for activities are called the ________.baseline dates

103. ________ is a network diagramming technique used to predict total project durationCritical path method (CPM)

104. ________ describes the amount of time an activity can be delayed without delaying the early start date of any immediately following activitiesFree slack

105. In critical path analysis, a ________ determines the early start and early finish dates for each activityforward pass

106. What involves doing activities in parallel that you would normally do in sequence?fast tracking

107. ________ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project

completion dateCritical chain scheduling

108. There are many issues involved in controlling changes to project schedules. It is important first to ensure that the project schedule is ________.realistic

109. ________ states that work expands to fill the time allowedParkinson's Law

110. ________ occurs when a resource works on more than one task at a timemultitasking

111. Many organizations claim that using project management provides advantages, such as ________.a. improved customer relationsb. higher profit marginsc. all of thesed. shorter development timesc. all of these

112. According to the Project Management Institute, a(n) ________ is a temporary endeavor undertaken to create a unique product, service, or resultproject

113. If the vice president of sales initiates a project to improve direct product sales using the Internet, he or she might be the ________.project sponsor

114. To create a successful project, a project manager must consider scope, time, and cost and balance these often-competing goals. This is sometimes referred to in project management as the ________.triple constraint

115. ________ are the people involved in or affected by project activities and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of the projectStakeholders

116. Project ________ management involves defining and managing all the work required to complete the project successfullyscope

117. Project ________ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.scope

118. Project ________ management involves generating, collecting, disseminating, and storing project informationcommunications

119. Project ________ management involves acquiring goods and services for a project from outside the performing organization.procurement

120. Project ________ management is an overarching function that affects and is affected by all of the other knowledge areasintegration

121. Motivation techniques, empathic listening, team building exercises, resource histograms, and project management charts are examples of the tools and techniques project managers can use in project ________ managementhuman resources

122. In many organizations, project managers also support an emerging business strategy of project ________ management, in which organizations group and manage projects as a portfolio of investments that contributed to the entire enterprise's successportfolio

123. Which of the following helps projects succeed?a. customized software infrastructureb. broad scopec. flexible basic requirementsd. executive supportd. executive support

124. Which IT project portfolio category helps transform business?venture

125. Generally, a ________ focuses on long-term goals and big-picture objectives, while inspiring people to reach those goals.leader

126. Generally, a ________ often deals with the day-to-day details of meeting specific goalsmanager

127. A ________ is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish

dates in a calendar formatGantt chart

128. Members of the Navy Polaris missile/submarine project first used ________ in 1958 to help managers model the relationships among project tasks.network diagrams

129. By August 2008, there were roughly how many certified Project Management Professionals (PMPs)?295,000

130. Microsoft Project is the most widely used project management software today and is an example of a ________ toolmidrange

131. Which of the following is not part of the three-sphere model for systems management?a. businessb. informationc. technologyd. organizationb. information

132. Which of the four frames of organizaitons addresses how meetings are run, employee dress codes, and expected work hours?symbolic

133. Personnel in a _____ organizational structure often report to two or more bosses.matrix

134. Project work is most successful in an organizational culture where all of the following characteristics are high except_____.a. member identityb. group emphasisc. risk toleranced. controld. control

135. A _____ is a product or service, such as a technical report, a training session, or hardware, produced or provided as part of a project.deliverable

136. Which of the following is not a phase of the traditional project life cycle?a. systems analysisb. conceptc. developmentd. implementationa. systems analysis

137. What is the term used to describe a framework of the phases involved in developing information systems?systems development life cycle

138. Another name for a phase exit is a _____ point.kill

139. The nature of information technology projects is different from projects in many other industries because they are verydiverse

140. What term is used to describe when an organization acquires goods and or sources from an outside source in another country?offshoring

141. A _____ is a series of actions directed toward a particular result.process

142. _____ processes include coordinating people and other resources to carry out the project plans and produce the products, services, or results of the project or phase.executing

143. Which process group normally requires the most resources and time?executing

144. What methodology was developed in the UK, defines 45 separate subprocesses, and organizes these into eight process groups?PRINCE2

145. What is often completed before initiating a project?business case

146. A work breakdown structure, project schedule, and cost estimates are outputs of the _____.planning

147. Initiating involves developing a project charter, which is part of the project _____ management knowledge area.integration

148. _____ involves measuring progress toward project objectives and taking corrective actions.Monitoring and controlling

149. What type of report do project eams create to reflect on what went right and what went wrong with the project?lessons-learned report

150. Many people use _____ to have a standard format for preparing various project management documents.templates

151. Which of the following processes is not part of project integration management?a. develop the project business caseb. develop the project charterc. develop the project management pland. close the project or phasea. develop the project business case

152. What is the last step in the four-stage planning process for selecting information technology projects.resource allocation

153. Which of the following is not a best practice for new product development projects?a. align projects and rsources with business strategyb. select projects that will take less than two years to provide paybackc. focus on customer needs in identifying projectsd. assign project managers to lead projectsb. select projects that will take less than two years to complete

154. A new govenment law requires an organization to report data in a new way. Under which category would a new information system project to provide this data fall?directive

155. If estimates for total dicsounted benefits for a project are $120,000 and total discounted costs are $100,000, what is the estimated return on investment (ROI)20%

156. A _____ is a document that formally recognizes the existence of a project and provides direction on the project's objectives and management.project charter

157. Which of the following items is not normally included in a project charter?a. the name of the project managerb. budget informationc. stakeholder signaturesd. a Gantt Chartd. Gantt Chart

158. _____ ensures that the descriptions of the project's products are correct and complete.Configuration management

159. Which of the following is not a suggestion for performing integrated change control?a. use good configuration managementb. minimize changec. establish a formal change control systemd. view project management as a process of constant communication and

negotiationb. minimize change

160. What tool and technique is used for all of the other project integration management processes?expert judgment

161. _____ refers to all the work involved in creating the products of the project and the processes used to create them.Scope

162. Which tool or technique for collecting requirements is often the most expensive and time consuming?interviews

163. A _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.WBS

164. What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format?mind-mapping

165. Assume you have a project with major catagories called planning, analysis, design, and testing. What level of the WBS would these items fall under?2

166. Which of the following is not a best practice that can help in avoiding scope problems on information technoglogy projects?

a. keep the scope realisticb. use off -the-shelf hardware and software whenever possiblec. follow good project management processesd. don't involve to many users in scope managementd. don't involve to many users in scope management

167. What major restaurant chain terminated a large project after spending $170 million on it, primarily because they realized the project scope was too much to hande?McDonalds

168. Scope _____ is often achieved by a customer inspection and then sign-off on key deliverables.verification

169. Which of the following is not a suggestion for improving user input?a. Develop a good project selection process for information technology projectsb. have users on the project teamc. co-locate users with developersd. only have meetings as needed, not on a regular basisd. only have meetings as needed, not on a regular basis

170. Project managment software helps you develop a _____, which serves as a basis for creating Gantt charts, assigning resources, and allocating cost.WBS

171. What is the first process in planning a project schedule?defining activities

172. Predecessors, successors, logical relationships, leads and lags, resource requirements, constraints, imposed dates, and assumptions are all examples ofactivity attributes

173. As the project manager for a software develpment project, you are helping to develop the project schedule. You decide that writing code for a system should not start until users sign off on the analysis work. What type of dependency is this?discrtionary

174. You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?finish-to-start

175. Which of the following statements is false?a. A resource breakdown structure is a hierarchical structure that identifies the project's rewources by category and type.b. Duration and effort are synonymous terms.c. A three-point estimate is an estimate that includes an optimistic, most likely, and pessimistic estimate.d. A Gantt chart is a common tool for displaying project schedule informationb.

176. What symbol on a Gantt chart represents a slipped milestone?a white diamond

177. What type of diagram shows planned and actual project schedule information?a Tracking Gantt chart

178. _____ is a network diagramming technique used to predict total project duration.PERT

179. Which of the following statements is false?a. "Growing Grass" was on the critical path for a large theme park project.b. The critical path is the series of activities that determine the earliest time by which a project can be completed.c. A forward pass through a project netwrok diagram determines the early start and early finish dates for each activity.d. Fast tracking is a tchnique for making cost and schedule trade-offs to obtain the greates amount of schedule compression for the least incremental cost.d

180. _____ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protec the project completion date.Critical chain scheduling

181. Scope refers to the length of time a project should take.False

182. 2. Program management and project management are the same itemsFalse

183. The critical path always includes the most critical activitiesFalse

184. PERT weighted average includes a degree of uncertainty or risk in the avgTrue

185. ____ involves working with stakeholders to create a document that formally authorizes a projectProject Charter

186. A Gantt chart displays start and end dates of an activity via:Calendar Format

187. The ___ grants project management certificationPMI

188. The _____ is generally considered the segment with the highest riskEarly Phase

189. ___ is the amount of time an activity can be delayed from its early start without delaying the finish dateTotal Slack

190. ____ should serve as a foundation for deciding which projects to pursueStrategic Planning

191. The five main process groups for good project management include all but?InitiatingControllingCost ControlExecutingClosingPlanningCost Control

192. WBS meansWork Breakdown Structure

193. A __ is a methodology that convert’s a firm’s drivers such as customer service, financial performance to a series of define metricsBalanced Scorecard

194. In a weighted scoring model, the sum of all criteria weights must total100

195. Duration only includes the actual amount of time spent on an activityFalse

196. ____ involves doing activities in parallel that you would normally do in sequenceFast Tracking

197. Project scope is a technique that uses branches radiating out of a core idea to structure thoughts and ideas.False

198. A milestone isAn object in a Gantt chart that generally has no duration

199. Which of the following does not generally involve the time value of money?ROINPVCash Payback PeriodAll include the time value of moneyAll include the time value of money

200. Which step is often ‘shorted’ by Proj Mgr’s but should not be ignored in the PM processPlanning