Aug delhi ncr-april2017

AtlassianUser Groups – Tools for Portfolio Management, Collaboration, Support and Maintenance

-‐ Anubhav Sinha Date –April 08, 2017

Product Owner, Agile Activist, a Learner and Agile Transformation Enabler Delhi-‐NCR-‐Gurgaon

Brief Personage of my Achievements

Ø Currently associated as Practice Lead – BA & Agile with ‘Zinios’ – a startup firm in Bangalore

Ø Experience and associated with Agile – Late 2011 onwardsØ My practice area includes

q Scrum – CSM (Certified Scrum Master)q Scrum – CSPO (Certified Scrum Product Owner)q Lean Kanban – KMP1 – Certified – Kanban System Designq Lean Kanban – KMP 2 – Certified – Kanban Management

Professionalq Scaled Agile – Certified SAFe 4.0 Agilist

Ø 8.3 years of IT/Software Industry Experienceq Companies – Razorfish, Find4kids, Arowana Consulting etc.q Roles – Business Analyst, Product Analyst, Product Owner, Chief

Product Ownerq Team Settings – Offshore, Global, Distribute Model

AGENDA

q Brief on Atlassian

q Brief on Trello

q Collaborate and Chat –

qConfluence, Trello, HipChat

qPlan, Track and Support –

q JIRA Software

q Jira Service Desk

q Jira Core, Status Page

qBrief on Jira Portfolio

Glimpse on Atlassian – a journey from $ 10 k to $ 4.37 Bn

q Mike Cannon-‐Brookes and Scott Farquahar founded Atlassian in 2002

q Before founding, they Bootstrapped company for several years with a credit card debt of $10,000

q In 2002, Atlassian rolled it’s flagship product JIRA

q In 2004, they released Confluence, a team collaboration platform

q In 2006, both founders were named E&Y Entrepreneurs of the year, Australia

q In 2010, Atlassian raised $60 million from Accel Partners

q In 2011, Atlassian announced revenue of $102 Mn, 35% up from y-‐o-‐y

q For June 2014 FY, Atlassian $215 Mn, up from $144 Mn in 2013

q In Nov 2015, Atlassian announced sales of $320 Mn

q On Dec 10, 2015 – announced IPO with market capital of $4.37 Bn

Atlassian Confluence Customers

Source* -‐ https://trends.builtwith.com/cms/Atlassian-‐Confluence/Market-‐Share

https://en.wikipedia.org/w

iki/Atlassian

This $5 Bn Company does not have any sales team

Source* -‐ https://www.bloomberg.com/news/articles/2016-‐05-‐18/this-‐5-‐billion-‐software-‐company-‐has-‐no-‐sales-‐staff

Atlassian Acquisition –Inorganic Growth

q In 2010, Atlassian acquired Bitbucket, a hosted service for code collaboration

q FishEye, Crucible and Clover came into their Portfolio through acquisition of Cenqua in 2007, another Australian Software Company

q In 2012, Atlassian acquired HipChat

q In July 2016, Atlassian acquired a small startup Dogwood Labs in Denver and thus, StatusPage came in picture

q In January 2017, Atlassian announced the purchase of Trello for $425 Mn

q Trello acquisition marks 18th acquisition of Atlassian

Source* -‐ https://en.wikipedia.org/wiki/Atlassian

Let’s talk about

Trello

q Trello Started in 2011, a web based project management application

q In July 2012, Trello surpasses 5 Lac users

q In Dec 2012, users went more than 1 Mn

q In May 2017, user went more than 4 Mn

q In Sept 2014, user went more than 5 Mn

q And in Oct 2015, it went more than 10 Mn

q In 2014, Trello raised $10.3 Mn from Index Ventures & Spark Capital

q In May 2016, Trello claimed they have more than 1.1 Mn Daily Active users and 14 Mn total sign-‐up

q On Jan 2017, Atlassian announced its intent to acquire Trello for $425 Mn, of which, $360 Mn in cash and remaining $65 M in shares/options

Source* -‐ https://en.wikipedia.org/wiki/Trello

What more from Trello?

New! Trello Power-‐Ups For JIRA, Bitbucket, And Confluence Cloud (Plus A Cooler HipChat Integration)

q Link Jira issues to Trello cards so that everyone in the organization across all departments can see what work is getting done

q Bitbucket: Gits code shipped

q Get notification when Activity in Trello occurs by connecting Trello Boards to Hipchat rooms

Source Lin k

The plan is to combine Atlassian's team and project tracking software with Trello's visual workplace collaboration tools.

Products to Discuss

Jira Software

q Plan – Create user stories and issues, plan sprints, and distribute tasks across software team

q Track – Prioritize and Discuss team’s work in full context with complete visibility

q Release – Ship with confidence and sanity knowing the information as current

q Reports – Improve team performance based on real time data, visual data

Jira Boards

Basic Scrum Board

Kanban Board

Global Permissions –Security (Jira Admin)

Project Roles (Security) –Jira Admin

Version Management in Jira Release / Version Management is the placeholder where we can map and

define stories/issues / tasks to a Release, which assist in getting one place visualization

Kanban and Scrum Board

Remains common in both boards

Scrum Board

Kanban Board does not have backlog

Jira Reports

Sprint Health Status

Burn Down chart

Jira Reports

Velocity Report

Committed vs. Completed

Jira Reports

Create Vs. Resolved Report

The 'Created vs Resolved' gadget displays a difference chart showing the number of issues created vs number of issues resolved over a given period of time.

Jira Reports

Version / Release Report

Jira Reports

Epic Burndown Report

Jira Reports

Pie Chart Statistics

This metric illustrated how many items are created as of now and how many among them are in Done stage which gives us with upfront thought of items moving with a defined or identified pace.

Jira Reports

Epic Report

This report is taken out of Jira and mainly useful for scrum oriented environment, may be also used for Kanban teams too. In this report, we sort one-by-one epics and get stats as shown below.

Jira Reports

Release / Version Burn down statistics

Derived from Jira Data

All Sprint Highlights

We can take out all data in an excel sheet using JQL >> export to excel OR, we can manually take out data using sprint report >> that gives all details of that sprint.


#SP vs. #0fStories Done


#Stories Vs. #Defects

We can take out all data in an excel sheet using JQL >> export to excel OR, we can manually take out data using sprint report >> that gives all details of that sprint. This graph is plotted in dual y-axis and of the left y-axis is Stories while on the right y-axis is #of defects.


% Code Coverage

%CodeCoverage - lets' have max 3 defects allowed to have for a story that will help dev folks to keep their code quality up. How to calculate - #ofstories*3 will give you max. permissible limit and %CodeCoverage can be calculated as (maxDefectPerm - DefectsIdentifies)/maxdefects. Team / Scrum team can make a benchmark of % to be achieved say as 85% and above may be considered as good code quality etc.


#Stories Vs. #Defects

Jira Report –Kanban Board -‐ CFD

How to understand - The CFD diagram should look smooth(ish) and read from left to right. Anybubbles or gaps found in any color indicate shortage and bottlenecks, that assist us to know whichlane problem persist. Also, more items in done workflow states work is flowing smoothly.

Anti-patterns to watch for CFD:

- Blocking issues create large backups in some parts of the process and starvation in others - Unchecked backlog growth over time. This results from product owners not closing issues that are obsolete or simply too low in priority to ever be pulled in.

Jira Report –Kanban Board –Control chart

is used to identify Cycle Time

Shows the cycle time for your product, version or sprint. This helps you identify whether data from the current process can be used to determine future performance.

The end goal is to have a consistent and short cycle time, regardless of type of work.

Other Reporting Available in Jira Software

New incorporated reports, previously was part of Jira Gadgets

Board Workflows

Existing Sample Basic Scrum Workflow

Click on this icon ‘project settings’ will navigate to perform workflow management

Existing Sample Kanban workflow

Confluence –What more we can do !

Confluence

Jira Report

HipChat Integration

HipChat Pricing Model

HipChat Panel

Allows user to create new group chat

Multiple rooms in which users are

associatedCreate New Room

Total # of people and who are present

Files, Links and standup reports

Uber Integration in HipChat

HipChat Other Integrations

200+ Supported Integrations

Jira Core

A Business project management software which helps to

Jira Core

Allows user to create Project based on the

need of usage

Which area can be used in Jira Core !

Marketing

Marketing Team can use Jira core as :

Operation and HR usage for Jira Core

HR Teams uses Jira to:

Operation Teams uses Jira to:

HR Flow in Jira Core

Operations Flow in Jira Core

IT and Legal Team using Jira Core as

IT Teams uses Jira to:

Legal Teams uses Jira to:

Finance Team use Jira Core as

Let’s take example of HR -‐ Recruitment

Standard Reporting Available in Jira Core

Other Standard Template and Flows in Jira Core

Other Standard Templates and Flows in Jira Core

Jira Service Desk

Standard flow available in the Jira Service Desk

Jira Service Desk –Reporting –SLA Goals

Jira Service Desk –Reporting –Created Vs. Resolved

Jira Service Desk –Reporting –

-‐Time2Resolution-‐SLA met vs Breached

SLA met vs. Breached

Time 2 resolution

Jira Service Desk –Reporting –

-‐Support Request-‐ Bug Report

Bug Report

Support Request

Jira Service Desk -‐User can create request using as:

Jira Service Desk –

Request from Portal

Jira Service Desk -‐Queue and CRM

Customer and Organization Management

Present Queue and Customized Queue can be created

Jira Service Desk + Knowledge Base (Confluence)

Allows users to search for the knowledge base using Confluence, so when we write knowledge base / articles inConfluence that can bemapped to Jira Service Desk.

Atlassian StatusPage

Better Communication During Service Disruptions

Jira Portfolio Portfolio for JIRA

Aug delhi ncr-april2017

Software

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