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    Auditing in the

    ERP

    Environments

    10-June2006

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    AGENDA

    1. GENERAL OVERVIEW - ERP - Any Business,ERP solutions,SAP

    R/3Architecture & Application components

    2. MODULES IN ERP-Logistics,AccountingNavigation of

    Screen,Core Business Cycle in Manufacturing unit

    3. RISK ASSESMENT IN ERP-MethologyQuantification Model ,

    Impact-Severity X Detection,exposure,StatementsSD/MM/FI/Common-Examples,Registers and Heat MapsModule wise,

    Revenue, expenditure & Inventory cycles-Summing up

    4. TECHANICAL RISK IN ERP- Basis application

    infrastructure,Risks-in Installation management,ABAP/4 work

    bench & transport (se38/sa38) computing center managementsystems,Profile Generator ( PGFC).

    5. AUDIT IMPLEMENTATION IN ERP- Learning for auditors,

    Excellence Model/ Global best practices (COBIT /COSO) and New

    Directions in ERP Auditing

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    General Overview -Any Business

    Purchase

    Qty. Value

    Vendor

    Payable

    FA

    SalesOrder

    Bill

    Customer

    ReceivableHR

    WagesSalary

    Statut.Bodies

    ShareHolders

    Other

    Business

    Associates

    Production/Service Enterprise

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    ERP solutionsWhat do they enable

    1-Managing & Supporting the resources of organisationefficiently

    -Employees

    -Customers

    -Vendors

    -Share Holders

    -Production Process

    -Material & Services

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    2-.Increasing Competitiveness

    3-.Reducing Costs

    4.-Improving operational reporting

    5.-Improving Quality decision making

    6-.Enhancing customer service

    7-. Improving profitability

    8- Providing integrity of data

    9-Enhancing productivity of value chain

    10-Speed

    ERP solutions-what do they enable

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    -ERP solutions are integrated ,Configurable,Real time

    and often available as Cross Industry solutions-Todays presentation is primarily based on SAPAlthough many ERP solutions are in use :e.g.- Oracle, J.D edward,Baan,Mfg Pro etc with similar concepts.

    -SAP = Systems ,Applications,Products in Dataprocessing

    ERP cost/user-Licence - Info-usersRs. 60K +

    (Approximate) Operational-usersRs. 90K+

    DevelopersRs. 350K+AMC - Rs. 17 ~ 20%

    ERP at Eicher = SAP 4.7c (375 users)

    ERP solutions-what do they enable

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    SAP R/3Architecture -3 Layers

    Presentation

    Layer

    Application

    Layer

    Data Base

    Layer

    - SAP R/3-S/W-GUI ( Enterprises

    4.7c/ECC5) with which users interact

    - Application Servers-with SAP R/3

    Kernel that run ABAP/4programms(WIN 2003/Server Pack 1)

    -RDBMS (eg Oracle 9i with (Patch

    level 4)-ABAP/4 Dictionary,source

    &executable program.

    -TCodes-se16/tstct=120314 nos

    - Tables(DB02) =35650 nos

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    SAP -R/3 Enterprises - Application components

    ERPAM

    PS

    CO

    SD

    QM

    PM

    HRIS

    WF

    FI

    MMPP

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    Modules in LogisticsNavigation of Screen

    1. Logistic General (LO)

    2. Product Life cycle Management (PLM)3. Sales & Distribution (SD)

    4. Material Management (MM)

    5. Logistics Execution (LE)

    6. Production Planning & Control ( PP)

    7. Plant Maintenance (PM)

    8. Customer Service (CS)

    9. Quality Management (QM)

    10. Project System (PS)

    11. Environment Health & Safety ( EH&S)12. Retail

    13. Agency Business (LO-AB)

    14. Global Trade

    15. Country Versions

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    Modules in Accounting - Navigation of Screen

    1. Accounting General (AC)

    2. Financial Accounting (FI)3. My SAP Banking

    4. Corporate Finance Management(CFM)

    5. Treasury (TR)

    6. Controlling (CO)

    7. Investment Management(IM)

    8. Project System (PS)

    9. Incentive & Commission Management

    10. Enterprises Controlling

    11. Rural Estate Management12. Public Sector Management

    13. Flexible real Estate Management (RE-FX)

    14. Production sharing accounting systems

    15. Country version

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    Core Business Cycle in Manufacturing

    Create

    CustomerRelationship

    Sales Qty.

    Sales Order

    Goods issue

    Delivery Note

    Our Invoice

    A.R.

    Collection

    MRP Producing

    Inventory

    Create

    ProductionOrder

    Create

    VendorRelationship

    Production

    Inventory

    Manage-

    ment

    Handling

    FGS

    Raw Material

    Management

    Purchase

    requisition

    Purchase Order/

    SchedulingAgreement

    Goods Receipt

    Vendor Invoice

    Verification

    AP

    PaymentReporting

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    Key business processes in Sales and Distribution (SD),

    Materials Management (MM) and Financial Accounting

    (FI) need to be studied in detail to identify their

    vulnerability to threats from within and outside. Based on

    this and experience of internal audit team, risk statements

    relevant to businesses are to be captured.

    For each risk statement, risk impact and risk exposure is

    to be assessed as under

    RISK ASSESMENT METHODOLOGYBY A QUANTIFICATION MODEL

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    R

    I

    S

    K

    I

    M

    P

    A

    C

    T

    HIGH100 Y1 R2 R1

    MEDIUM

    40

    G1 Y2 R3

    LOW20

    G3 G2 Y3

    0 2 4 10

    LOW MEDIUM HIGH

    RISK EXPOSURE

    Risk Registers and Heat MapsModule wise

    Using the risk impact and risk exposure scores as worked out above,all possible riskstatements ( like 3 examples given for each SD/MM/FI ) need to be prepared in the form of aRISK REGISTER of many pages and ultimately ,all risk statement Sr nos to be plotted on 1page HEAT MAP.

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    Risk impact( Severityx Detectability) to be assessed

    on a scale of 1100 (100 being the highest adverseimpact.

    A-Risk Severity ( on a scale of 1- 10 ) is determinedbased on weighted average affect on 5 parameters ie

    i- PBT, ii- Statutory / regulatory compliance iii-Strategic value iv- Financial statement accuracy ,v- Reliability/ operational effectiveness .

    B- Risk Detectability ( on a scale of 110 ) isdetermined based on the stage of detectability of adverseevent ie with in the co.or from outside customers.

    Risk impact-SeverityX Detection

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    Risk exposure(likelihood of occurrence) to beassessed on a scale of 1-10 (10 being most likely).

    Risk exposure is determind based on weightedaverage effect of 10 parameters,responsible for the exposureie

    I-Incorrect source data/ data entry ii Incorrectincomplete execution iii-Incorrect/ non verification of outputiv-Skill/ resource constraint v-Inadequate segregation ofduties vi-Lack of system documentation vii-Authority normsnot defined/ followed viii- Inappropriate configuration/

    process logic ix-Weak internal/ compensating controls x-Others (i.e.: process complexity, frequency of changes,software limitation, unassignable causes etc.)

    Risk exposure

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    S.

    N

    o

    Risk statement

    Risk

    Risk

    exposur

    e

    Heat

    zone

    Severit

    y DetectabIlity

    Impa

    ct

    1

    Invoice may be raised withouteffecting physical delivery of the

    goods from depot/ plant (bill and

    hold)

    7 8 56 5R1

    2Sales order may not be executed in

    time and in full

    4 6 24 3Y2

    3 Debit / credit notes sent to customers

    may not contain adequate supporting

    details

    2 4 8 4G2

    RISK STATEMENTSSD-Examples

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    S.

    N

    o

    Risk statement

    Risk

    Risk

    exposur

    e

    Heat

    zone

    Severit

    yDetectabIlity

    Impa

    ct

    1

    Financial authority norms for releaseof PO may not be mapped into SAP 4 8 32 6

    R3

    2 GR may be prepared for a quantity

    lower/ higher than vendor delivery

    challan

    4 6 24 4Y2

    3 CENVAT credit availed may be lower

    than CENVATABLE excise duty

    credited to vendor through invoice

    verification

    3 6 18 4G2

    RISK STATEMENTSMM-Examples

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    RISK STATEMENTSFI-Examples

    S.

    N

    o

    Risk statement

    Risk

    Risk

    exposur

    e

    Heat

    zoneSeverit

    yDetectabIlity

    Impa

    ct

    1

    Depreciation rates may have beenincorrectly set up

    5 6 30 5 R3

    2Vendors account may not have been

    reconciled/ confirmed as per laid

    down frequency

    5 6 30 4Y2

    3Line items (individual entries)

    clearing may not have been carried

    out in vendor accounts

    3 6 18 4G2

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    RISK STATEMENTSCommon to all functionsExamples

    S

    .

    N

    o

    Risk statement

    Risk

    Riskexposu

    re

    Heat

    zoneSeveri

    ty

    DetectabIlit

    y

    Impa

    ct

    1

    SAP transaction authorizations

    granted to users may not relate totheir assigned role/responsibility

    8 8 64 8 R1

    2

    SAP transactions may be carried out

    using group IDs resulting in non

    traceability of transactions to any

    specific individual (employee)

    8 8 64 8 R1

    3

    Audit trails (chronological log of

    changes) may not be reviewed/

    analyzed by process owners

    5 8 40 7 R3

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    Imp-table mappings &Concepts SD-Sales orders=vbak/vbap/vbpa-different types SD-Shipping=vblk/likp/lips-different types SD-Billing=konv/vbrk/vbrp/vbukdifferent types,PRICING procedures SD-Cust mast used in AR=knvp/knvv/kna1/knb1,sales organisation

    MM-Purc requisition=eban/ebkn MM-PO/SA=ekko/ekpo MM-Deliv sch=eket/ekkn MM-GR=mkpf/mseg/ekbe

    MM-Mat Mast=marc/mlan/makt/mara/mbew MM-PO inf record=konh/konp/eina/eine MM-BOM-STKO/STOP MM-Mat-types ,Material Movements,Material groups,Material types,purchase groups

    FI-Paym=payr, Acctg=bkpf/bseg,-open/closed items-Cust=bsid/bsad,Vend=bsik/bsas,G/L=bsik/bsas

    FI-Mast-G/L=skb1/ska1/skat,CC=csks/cskt,profit c=cepc/cskt

    FI-Vend mast-used in AP=pur-lfm1/lfm2/gen-lfa1/lfb1/lfbk FI-Document types-30 types- AB-acctg, BR-bank recp,KR-vend inv, RV-sale inv FI-Acct types-5-A-Assets,D-Cust, K-Vend,M-Material, S-G/L , FI-COA-Chart of accts

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    Risks in Revenue, expend,inventory cycles-overview -400+

    Configuration :-

    Authorisation :-

    Masters :-

    Procedure

    manuals:-

    Audit Trails :-

    SAP System land scope ,R/3 customizing ,organ objects,currencies,

    Tax procedures,charges in customer /vendor master.Document types

    ,depreciation keys, overhead cost allocation,PO release,Payment

    terms ,Pricing procedures in SD, credit controls,outgoing invoice

    posting/Free goods ,Automatic account determination.

    Authorization objects ,user management,Tolerance groups,Work

    flows,Conflicting combinations,owned developed

    transactions,super user ,change management.

    GL Masters-,Customer Masters,Vendor Masters, Material masters,

    Selling price,Tax codes,Quota arrangement,BOM.

    Risk based queries (SD,MM,FI) Using SAP +MS access

    /AIS/Critical tools/tables/LDB-SAPeg At Eicher

    SAP-Querries=106+133+25, MSAcc-Querries=103+135+39

    Configuration control,Authorization ( change management,Master &

    Application ( PO/Sales order credits /FI documents)

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    Technical - Basis application infrastructure in SAP R/3.

    4 Key Basis Tools + UtilitiesA. Installation Management guide-IMG- SPRO

    B. ABAP/4 Work Bench &Transportation System ( Development

    + Test + Production.)

    C. Computing center management system (CCMS)

    - Utililities to monitor ,Control & Config. R/3. Start up ,shut down,NW monitoring,security ,back ups,alerts

    trouble shooting,system Config.& system profile

    management,DBA, Profile security.)

    D. Profile generator & security Adm.(PG&SA)( SUIM-Authorisation ,Information System,SU03-

    .Maintainence& Authorisation.

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    Risks-in Installation management

    1-The organisationModels :-

    2-Critical no

    . Range:-

    3-Modif of

    critical tables

    SPRO & SCC4control productionclient settings.---Risks are:

    - Incorrect consolidation /Inadequate

    reporting /Incorrect MIS/Manual work

    around.

    Assigned to individual DB record

    Internal No by SAP & external no by

    users (snro+suim+spro).

    SAPTablesOther than X* Y*

    -Tables fields (SE16/SE11/DD03M)

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    Risks in ABAP/4 work bench & transport(se38/sa38).

    Change Control Procedure(Programme,Queries).

    Development & Testing Servers.

    Transport system testing.

    Logs.

    Emergency change procedures.

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    Risks in - computing center management systems

    Batch processing control :-

    Application server parameters:-

    Locking transaction codes :-

    Restricted Password. :-

    SAP Router :-

    On Line Support systems :-(SAP Market place ,Web)

    Remote function call :-

    Batch input (SM35) ,Administration SM(64)

    Processing (SM36)

    a) Login IPW expiration 180 day b) Min pw length

    6-8 (C) Login /fails to session end (incorrect pw-3

    times)

    SM 01 (Users who have access to lock /unlock

    T.code)

    Default PW , Name

    Permission table authorization with valid IP address

    (port 3200)

    Remote Access to SAP vendor

    Programme inter faces (SM59) Use of E-SCORE ,

    /EPIC /DMS/ITS/ etc

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    Risks in -Profile Generator ( PGFC) :-

    Security Admin probel ( Create /change/display)

    Super user SAP* ,SAP all

    Authorisation documentation (Biggest risks )

    Log + Trace file

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    ERP implementation- Learnings for auditors

    Managing Incharge:- Higher no of IS auditors than traditional profile auditors.

    ERP trainedAuditors ( Functionally /Query)Audit Methodology:- Risk assessment of audit universe (H/M/L)

    Audit Manuals ( Query ) Excel ,M.S.Access

    Segregation of duties.

    User authorisation ( object level security)

    Customized to fit each organisations unique needs.

    Role of Auditor :- Integrated approach ( involvement in project early stage for design +Controls of systems )

    Pre implementation reviewBefore go live ( Business case , projectrisks,Application security design).

    Post implement review(Application)

    Quality assuranceBPR Programme.

    Audit involvementin project :-

    During selection & implementation ( Contribute towardsestablishing control environment ).

    Audit respons :- Environment evaluation from risk prospective,

    Subject specials ( SD,MM,Tax) & ERP competent team

    Efficient audit

    Audit universe ( Business application + Basis appl.infrastructure)

    Use HELP

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    Audit Excellence Model/Global best practices (COSO)

    Mapping in COSO (Committee of sponsoring Organisation of tread way commission)

    A :- 3 Objectives Identifications : 1 Operation

    2 Financial Reporting

    3 Compliances.

    B :- 5 Components of Internal Controls :-

    1. Control Environments :- Ethics,Values,Standards,

    2. Risk Assessment :- Technology,Operation,Finance,Heat Maps( Risk Impact vs

    Exposure).

    3. Control Activities :- KPI, Polices,Procedures,TQM,Physical,Safe guards.

    4. Information & Communication :- Up & down , Adequacy ,Q,Timeliness

    5. Monitoring & controls :- Internal controls, Physical verification, Overheads, MIS, . ,

    Feed backs,Forums etc

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    Audit Excellence Model/Global best practics (COBIT)

    Mapping to COBIT (Control Objective for Information and related Technology ).

    MAIN PROCESSESS No of Key Processes

    Planning and orgainsation 11

    Acquisition & Implementation 6

    Delivery & Support 13

    Monitoring 4

    LEVEL OF CONTROLS -ASSESMENT

    0. Non Existance

    1.Initial /Adhoc

    2.Repeatable but person dependent

    3.DefinedStandardized & documented.

    4. ManagedMonitoring OK & Feed back system.

    5. Optimized Control- Industry Best Practices

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    New Directions in ERP Auditing :-

    Risk Based Auditing linked to COSO& Cobit

    Professional ethics& standards

    AIS (Materiality )+ Queries development(Tabledown load+MS access)

    Auditing tools- ACL/IDEA etc and many more

    Online continuous audit(Remote-desk topauditing)

    E enabled applications (vendors/Dlrs, P2P, B2C)

    OutsourcingCompetence/costsbenefit based

    100 % transaction Audit/AUDIT thr computers

    Continuous enhancing ERP competencies

    Qualified Auditiors-CIA/CISA.

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    References

    www.theiia.org

    Internal auditing :- Guidance for the profession

    :- Code of Ethics

    :- International Standards for the professional practices of internal auditing

    :- Practice Advisories

    :- Development & Practice Aids.

    www.isaca.orgIS Auditing standards

    IS Auditing guidelines

    IS Auditing Procedures

    Standards for Professional information system control

    http://www.sapgenie.com/ (google search based)

    http:/www.sap.com services / education

    http://www.sap.com/ Community

    Help ..sap.com

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    Arvind Dang

    98711 41333

    [email protected]

    Thank you