Auditing CRB Competency

IIOC

CRB Competency

• CRB Competency should be considered a “Special Process”. It can not be tested, audited directly or in isolation.

• The results of the “CRB Competency” process can however be audited to determine if it is effective

• Competency can be considered at many levels:– Individual– Department– Team– Organisational

INPUTS• Job Description• Task allocation• Responsibilities• Organisational

Objective

OUPUTS• Decisions

– Contracts– Certificates– Procedures

• Business Results• Organisational

objective results• Strategy• Task completionCompetence

Influences (Static / Variable)• ISO Guides / Standards (Static)• Design process (Static)• IAF Guidance (Static)• Market (Variable)

– Activity– Sectors– Countries

• Customers (Variable)

FOUNDATION• Training• Experience• Qualifications

Auditable

Auditable

Auditable

Management individual competency model

NOTE: All the parameters in the slide vary depending on what part of the CRB process / who is being audited for competency

Variables are intangible and not auditable, static influences are auditable.

CRB Organisational Competency Model

DepartmentIndividual

Conclusion

• CRB can be considered as competent if outputs are positive

• Consistent failure (nonconformities) could be an indication of lack of competence

• AB’s should not specify competency requirements i.e. Inputs or Foundations except as previously defined by relevant ISO guides, and IAF guidance – AB’s should review outputs to determine if the “process” is effective and therefore that the CRB is competent