Audiocodes La tecnologia abilitante delle UC

Market leader in VoIP networking Products Ranked #1 in low and mid density media gateways for service providers Ranked #3 in enterprise session border controllers

Deployed in over than 100 countries in service provider and

enterprise networks

Strong brand for quality & performance

Global partnership with leading telecom players

Over 20 years of VoIP expertise

Public since 1999

AudioCodes: A Brief Intro

Strong Global Presence

Worldwide presence: Headquarters: Israel USA and Canada APAC: Singapore, Korea, China, India, Australia, Japan, Hong Kong EMEA: UK, France, Benelux, DACH, Russia, Italy, South Africa, Poland CALA: Miami, Brazil, Mexico, Argentina, Colombia

Global Distribution Network covering more than 100 countries

Support Centers covering all time zones

3 Logistics Centers in North America, EMEA and APAC

AudioCodes Products Portfolio

405HD 420HD,430HD 440HD,450HD

IP Phones

IP Phones

Mediant™ 500L Mediant™ 500 Mediant™ 800 Mediant™ 1000

Multi-Service

Business Router (MSBR)

MGW/MSBR

Mediant 500L E-SBC Mediant 500 E-SBC Mediant 800 E-SBC Mediant 1000 E-SBC Mediant 2600 E-SBC Mediant 3000 E-SBC Mediant 4000 E-SBC Mediant 9000 E-SBC

MGW/E-SBC

Mediant™ 3000 Mediant™ 8000

Carrier-Grade

Media Gateway With IP-to-IP

HD Transcoding

High Availability Gateways

Software SBC

Mediant VE Mediant SE

Software SBC Analogue Gateways

Media Pack 11x/2xx/1288

Recording & Applications

SmartTAP™

Advanced Auto Attendant & IVR

Fax Server

AudioCodes Technology

The same core technology across product lines

• AudioCodes DSP Software • The same fundamental Hardware architecture • Sharing the same SW code

Why should you care?

• Better QA processes • Better support • Easy scaling • Consistent training • Consistent Interoperability • Sustainable partnership

Audiocodes Strategy

The three main pillars

Unified Collaboration

Hosted Services/SIP Trunking

Contact Centers

Different Flavors: MS Skype For Business, Hosted Services, Hospitality and Contact Center

Focus on multi-site, multi-vendor PBX connectivity, routing, mobility and QoS

The Ecosystem

UC applications vendors

Service Providers & Hosters

Infrastructure & Services delivered by AudioCodes

AudioCodes One Voice Program

All voice elements Certified products

Packaged solutions Joint go-to-market, Services

Partnerships

Managem

ent

AudioCodes One Voice Solutions

Sip Trunking TDM Trunking Voice Quality Monitoring

Survivable Branch

Appliances

SIP & SfB Phones

Integrated with Non-certified

IP-PBX

Connectivity to Local PBX

Remote Offices Solutions

Voice Applications Call Recording

Professional Services

AudioCodes One Voice - Suite of Solutions

The only vendor with complete voice solutions offering

Some of our joint customers

VoIP Reference architectures

IPPBX

VoIP architecture - Classic

This is still the most common architecture today, called «On Premise» The IPPBX is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog)

IP

PSTN

PBX

VoIP architecture - “On Premise - PBX”

Known as «On Premise» IPPBX or PBX (TDM) is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog) or SIP Trunk

IP

SIP Trunk

ISDN

TDM

IPPBX

VoIP architecture - “On Premise - IPPBX”

Known as «On Premise» IPPBX or PBX (TDM) is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog) or SIP Trunk

IP

SIP Trunk

PSTN

SP MPLS/VPN

Internet

Application/SIP Server

VoIP architecture - “Hosted/Cloud” The evolution of the «Classic» is «Hosted» or «In the Cloud» No IPPBX or SIP Server inside company network All the endpoints (phones and softphone) are registered on SIP Server placed in Operator Data Center Telephone lines are in Data Center Company may have as an option a local PSTN

IP TDM

OVOC

Application Server

Campus / Enterprise Service Provider Cloud

SMB/SME/Enterprise Hosted demarcation device

SBC SIP Trunk termination PBX

Internet / Managed Access Core SBC for Access &

Peering

SBC Demarcation Device

VoIP architecture – Full SIP

Hosted Service

SIP Trunk

SMB/SME/Enterprise SIP Trunking

Audiocodes Media Gateways

MP20X ATA 2 – 4 FXS

MP1XX Media Gateway 1-24 FXS

MP-1288 up to 288 FXS

AudioCodes ATAs and Analog Gateways

Certified with main IPPBX and Cloud Platforms

Audiocodes Digital Media Gateway capacity

SMBs

2 E1/T1 (4E1 inQ3 2017) 4 BRI, 12 FXS

Optional OSN

Mediant 800B VoIP Gateway

Mediant 1000B VoIP Gateway

Mediant 3000 VoIP Gateway

SMBs and SMEs

6 E1/T1, 8 BRI, 24FXS/FXO

Optional OSN

Large Enterprises

63/84 E1/T1; 1 DS3/T3; 1 STM-1/OC3

Large Enterprises

126/252 E1/T1; 9/24 T3; 3/8 STM-1/OC3

Mediant5K/8K VoIP Gateway

Mediant 2000 VoIP Gateway

SMEs

16 E1/T1

Optional OSN

SOHO

1-4 BRI, 1 E1, FXS, FXO

Mediant 500L Mediant 500

VoIP Gateway

HA HA HA HA

Mediant 500L – Gateway, SBC or MSBR

USB2.0 3G/4G mobile WAN modem

for primary or backup WAN External USB hard drive or

flash disk (storage)

WAN interfaces (up to 3): • GE: Copper GE • GE SFP: SFP module - dual-mode supporting 1.25 Gbps • V/ADSLoPOTS: ADSL/2+ and VDSL2

FE LAN interfaces 4 Fast Ethernet (10/100Base-T) ports (RJ-45) Optional GbE and POE

Telephony interfaces Voice channels: Up to 4xBRI port interfaces (RJ-45) Up to 4xFXS port interfaces (RJ-11) Up to 4xFXO port interfaces (RJ-11)

SBC Capacity Up to 60 sessions

Mediant500 Gateway, SBC or MSBR

USB2.0 3G/4G mobile WAN modem

for primary or backup WAN External USB hard drive or

flash disk (storage)

WAN interfaces (up to 3): • GE: Copper GE • SFP module (single pair, supporting 1 GbE)ADSL/2+ ,

VDSL2 an d SHDSL

GE LAN interfaces Up to four Gigabit Ethernet (10/100/1000Base-T)

Telephony interfaces • Single ISDN PRI E1/T1

SBC Capacity Up to 250 sessions

Mediant800B Gateway, SBC or MSBR

USB2.0 3G/4G mobile WAN modem

for primary or backup WAN External USB hard drive or

flash disk (storage)

WAN interfaces GE (Copper GbE) V/ADSLoPOTS SHDSL GE SFP (Optic Fiber) T1E1 (T1 WAN)

GE LAN interfaces Gigabit Ethernet (10/100/1000Base-T) copper WAN interface (RJ-45))

Telephony interfaces • Up to 4xFXS port interfaces (RJ-11) • Up to 4xFXO port interfaces (RJ-11) • Up to 8xBRI port interfaces (RJ-45) • Up to 2xE1/T1 port interfaces (RJ-48)

SBC Capacity Up to 250 sessions (45 Transcoded)

GE LAN interfaces Up to four Gigabit Ethernet (10/100/1000Base-T)

Support for OSN integrated Server Quad Core i7, 16G RAM and 240G SSD

SBC Capacity Up to 192 sessions (96 transcoded

Mediant1000B Gateway, SBC

Telephony interfaces (field upgradable) • Up to 24xFXS port interfaces (RJ-11) • Up to 24xFXO port interfaces (RJ-11) • Up to 20xBRI port interfaces (RJ-45) • Up to 6xE1/T1 port interfaces (RJ-48))

• 3 Ethernet LAN 10/100/1000Base-T • RS-232 port for accessing the CLI

Support for OSN integrated Server: • OSN3B: i7, 4G RAM, 120/256 GB SSD (500 GB SATA) • OSN4 : i7, 8G RAM, 120/256 GB SSD (500 GB SATA)

Mediant 3000 – (with HA)

1. Mounting Brackets

2. FM/M3K Fan Tray (housing AF/3K Air Filter, alarm LEDs, ACO button, component location diagram indicating numbering of board slots and power supply units)

3. M3K system alarm boards in slots 2 and 4 (redundant board in Slot 4 for 1+1 configuration)

4. TP-8410 boards in slots 1 and 3 (redundant board in Slot 3 for 1+1 configuration)

5. PS/DC/3K (two power supply units in a load-sharing configuration)

6. Power supply LEDs

7. ESD Terminal

Front

SCENARIO1: HA (from 1BRI to 6 PRI)

E1 per HA

IPPBX

IP

E1

Audiocodes Mediant «A»

PSTN

1 2

In case of fault on device A, ports 1 and 2 are shorted and E1 is «moved» on port 1 on device B. IPPBX should be able to address both Gateway IP addresses

HA Diagram (1)

1

Audiocodes Mediant «B»

SCENARIO 2: HA (from 2BRI to 6 PRI)

E1 per HA

IPPBX

IP

E1

Audiocodes Mediant «A»

PSTN

1 2

In case of fault on device A, ports 1 and 2 are shorted and E1 is «moved» on port 2 on device B. IPPBX should be able to address both Gateway IP addresses

HA Diagram (1)

1

Audiocodes Mediant «B»

SCENARIO3: E1 HA – Mediant3000 from 8 to 63 E1

IPPBX

IP

E1

Audiocodes Mediant 3000

PSTN

1 2

Mediant 3000 is a fully redundant machine 1+1. It provide HA from 8 to 63 E1. In case of failure on main board, all the E1 connections are automatically managed from the backup board (with fully automated internal mechanism)

HA Diagram (3)

3 4 5 6 7 8 63

Audiocodes MSBR

MSBR

Mediant MSBR Concept

Mediant

Data

LAN Switching

Routing

Data Security

Media Gateway

SAS

SBC

VoIP

All can be done today but.. Its SP’s nightmare….

MSBR Highlights

One box. Delivering Smart Business Services

All-in-One Routers with Access, Data, Voice and Security services

Integrated modem with multiple WAN options including ADSL, VDSL, SHDSL, E1/T1, Copper and Fiber Ethernet and 3G/4G

Access

WiFi and LAN interfaces with Routing and Switching functions

Data

Integrated Firewall and VPN Security

Analog interfaces, supporting SIP Trunks and Centrex, PSTN Fallback and Survivability options

Voice

Target Applications: TDM/SIP Trunking and Data Services

SBC

Target Applications: IP Centrex and Data Services

• CRP Survivability • SEM QoE • WAN Failover • Local PSTN breakout

SBC

MSBR Specifications

*For specific configuration please contact AudioCodes

Consistent High-Performance

0

20

40

60

80

100

120

140

160

180

Routing+NAT

Routing+NAT+

Firewall

Routing+NAT+

Firewall+QoS

Routing+NAT+

Firewall+QoS+VoIP

Thro

ughp

ut (

Kpps

)

AudioCodes

Vendor B

Vendor C

WAN

• Dedicated Core for Data services • Dedicated Core for VoIP services • Cavium CPU optimized for

NAT/IPSEC/SRTP Encryption

Data VoIP

VoIP Data

Maintain performance while introducing new services

High Performance Data - QoS

AudioCodes Confidential

QoS features in AudioCodes MSBR allow for connection of an IP or analog phone to the router, giving voice traffic precedence over data applications

Business Continuity (with multiple wan)

AudioCodes Confidential

Redundant WAN links help ensure business continuity if the primary broadband link fails Both Data and SIP trunks traffic will be redirect to the backup network

Business Continuity (with SAS)

AudioCodes Confidential

The Stand Alone Survivability (SAS) provides continued telephone service when WAN link fails Users will be able to use internal calls via the LAN network and the external calls will be redirect to

the PSTN backup network

Audiocodes IP Phones

High end, executive model 5” TFT 800x480 touch screen Integrated Bluetooth, USB Port 1GB Eth Optional Expansion unit

Cost-effective, basic model Basic LCD with 4 programmable soft keys 1GB Eth (Optional)

400 IP Phone Series

AudioCodes Managed IP Phone solution Now support Silk! User Experience through voice quality, intuitive design, and powerful features

AudioCodes provides INNOVATIVE, MANAGED, RESILIENT Solution at affordable price

405 IP Phone 420HD IP Phone

430HD IP Phone

Mid-range model Boast a large LCD and 12 programmable speed dials keys USB Port 1GB Eth (Optional)

Advanced mid-range model Improved Graphic LCD 256x128 Dedicated LCD displaying 12 contacts and their presence 1GB Eth USB Port

440HD IP Phone 450HD IP Phone

PRIC

E

MODEL

Low-cost, Entry level model Basic LCD with 4 programmable soft keys *1GB Eth & USB starting July 16

Rebranded by Genesys (OEM)

Recommended by ININ

405HD

405HD IP Phone The 405 IP Phone is a low-cost, entry-level IP phone designed to offer the essential everyday features that the modern business environment demands. Full duplex speakerphone and headset connectivity • 2 lines • Graphical, backlit multi-lingual LCD (132 X 64) • 4 programmable soft keys • PoE or external power supply

(GbE Support in UC version)

420HD

420HD IP Phone A cost-effective, feature-rich enterprise IP phone. Its flexibility and robust design make it extremely suitable for demanding enterprise and contact center deployments Simplify the end user experience: • Hold • Transfer • Redial • Contacts ( directory ) Full duplex speakerphone and headset connectivity • 2 lines • Graphic multi-lingual LCD (128 X 48) • 4 programmable soft keys • Optional GbE Support • PoE or external power supply

440HD multi button and integrated side-car design Unique integrated side-car, with 12 BLF / Speed Dial keys 440HD IP Phone

Improved Graphic LCD 256x128 Dedicated LARGE hard keys Simplify the end user experience: • Hold • Transfer • Redial • Contacts ( directory ) LARGE and Easy to access buttons • Speaker • Headset • Mute

New 450HD - Executive Phone with color touch display

• High End 5” Touch Screen (main & Expansion) • Manufactured by the same high quality

manufacturing plant used by Apple • Expansion module support (x3) • Integrated Bluetooth • Main Screen: • 5” TFT 800xRGBx480 • Expansion unit: • 5” TFT 480xRGBx854 • Optional Expansion unit

AudioCodes IP Phone Manager

Managed IP Phone Solution ROI

IP Phone Management

Web based interface to manage 4XXHD IP Phones

Mass configuration and firmware files download

Auto provisioning Users management Real time IP Phone status and

dashboards AudioCodes IP Phones* provide HD voice

quality and many features to complement and augment Skype for Business

405HD 420HD 430HD 440HD 450HD

Audiocodes IP Phone Management (DEMO)

Click to quickly dive deeper into corrective mode

Save time and resources Informative snapshot screen displaying status of all IP phones in the network: Physically connected, signed-out, registered

Audiocodes SBC

Why SBC ?

Vulnerability • VoIP Firewall • Topology Hiding • Encryption • Access Control • Denial of Service • Fraud Calls

Connectivity • SIP Normalization • NAT Traversal • Codec transcoding • Fax

Quality and SLA • QoS Monitor and troubleshooting • Voice Reliability • Survivability

Interoperability

• Integration with Legacy platform

Not all interoperability certifications are made equal RFC 3261 is the largest SIP RFC

Not a ‘super tight’ spec: ”Should”: 344 times ”Can”: 475 times ”May 381” times ”Option: 144” times

Lots of room for interpretation

Media incompatibilities add to complexity

Formal certification does not mean smooth service! Vendors achieve certifications with “known limitations” Examples include “No ringback on PSTN”, “No MoH”, “No Fax transcoding”

and more discovered as we speak…

AudioCodes SBC’s have the most comprehensive, yet easy to configure and maintain SIP and Media interoperability capabilities for Enterprises

Why Demarcation Device ? -1

Placing a Demarcation device at customer premises has the following benefits: Interoperability related benefits

Demarcation device or Enterprise SBC provides a safer, staging-like environment, for applying configuration changes, while keeping the core SBC untouched

AudioCodes large interop data base (over hundred PBXs) along with interop engineering team means shorter time to deploy even for unfamiliar PBXs

AudioCodes E-SBC can complement functionality gaps within the core SBC which prevent interoperability

IP-PBX Software upgrades AudioCodes unique SBC wizard further cuts customer installation time

QoS benefits Fault Isolation –detect if voice problem is on customer’s LAN or on the

WAN side Clear demarcation point on customer premises

Resiliency benefits Fallback to PSTN in case WAN is down SIP Trunk geographic redundancy – provides load balancing and

failover

Gradual migration to IP with AudioCodes Hybrid SBCs Support customers with legacy PBX who want to migrate gradually to

IP-PBX Maintain legacy applications such as: faxes, analog phones, modem,

point-of-sale (POS)

Why Demarcation Device ? -2

AUDC provides IP PBX Flexibility

Any SIP Trunk • SBC Configuration Wizard with over 40 SIP Trunks and many

IP PBX/UC systems Any SIP based IP-PBX / Contact Center

• Avaya, Genesys, ALE, CSCO, InIn, Shoretel, Microsoft • Formal certifications • Enables media-bypass for scale • Active Directory integration • Reduces implementation time

Connectivity • SRTP-RTP – regulation • IPv4-IPv6 – as SPs are moving their networks towards IPv6 • Fax interworking and Transcoding

Interoperability List

Enterprise AND Service Providers benefit from SBC at the Enterprise

Miercom, a US third party test lab, certified AudioCodes SBCs’ for performance, resiliency and security

First SBC VNF to be tested for security and performance capabilities

Security and Capacity Verified by Miercom

“The Mediant SBCs have proved fully resilient against DDoS attacks on both signaling and RTP/media ports”

SBCs and Gateways – for SMB

Simple and smooth SIP Trunk deployment • Configuration templates and configuration guides are available

Product Gateway Capacity SBC Capacity

Mediant 500L 1/2/3/4 BRI 5-60

Mediant 500 4 BRI - 1 E1/T1 5-250

Mediant 800 4-BRI 1-2 E1/T1 10-250

Mediant 1000 4 FXS - 6 E1/T1 10-200

SBCs and Gateways – for MLE

Product Gateway Capacity Sessions SRTP-RTP Transcoding Registers

Mediant 2600 SBC 600 600 600 5,000

Mediant 3000 8-63 E1/T1 1,008 1,008 1,008 3,000

Mediant 4000 SBC 5,000 3,000 1,800 5,000

Mediant 9000 SBC 24,000 16,000 1,000 120,000

Mediant SE (4-16 Core) 24,000 16,000 Planned 120,000

Mediant VE 6,000 4,000 760 30,000

Configure your SBC in 5min with SBC Wizard (DEMO)

Streamline SBC configuration with SBC Wizard

Quick step-by-step configuration for SIP Trunk and Hosted Services

On-line, up-to-date configuration Database for various partners (IPPBX, UCC, CC, SSW)

Covers all deployment topologies

Advanced configuration can continue, if needed by EMS or WEB

YouTube video of Wizard screen flow

A new license model for SBCs Users buy bulk SBC licenses and distribute them to

any of their SBCs Supports all of AudioCodes SBCs Advantages:

License mobility – reuse unused SBC licenses by moving them between SBCs

Operational agility – no need to issue a PO (for session licenses) per each new SBC deployment

Cost savings through bulk pricing - reduced price per session

Architectural flexibility – deploy large, multi tenant E-SBC at the core or small ones at customer premises at the same cost

EMS SBC License Pool

SMB 1

IP-PBX

license Pool SBC sessions

EMS

SBC

SMB 2

IP-PBX

SBC

SMB N

IP-PBX

SBC

The New Era of Cloud Communications Audiocodes Solution for Microsoft SfB

10 Years of Microsoft UC Voice-Enablement

Unparalleled and comprehensive portfolio of products, along with support and professional services that build effective solutions for Skype for Business

Competitive Position The only vendor with comprehensive infrastructure for Skype for Business -

On-Premises, Hosted or Cloud-based

Cloud PBX in Office 365 PSTN services provided by Microsoft

Users online or on-premises Integration with PSTN services on-premises

End-user features & customer PSTN services integrated on-premises

Skype for Business Overview

Cloud PBX Options

With PSTN Calling Service • Users homed online, PSTN service provided by Microsoft

• No on premises Skype For Business infrastructure required • Available in the US only

With On Premises PSTN Connectivity via Cloud Connector Edition

• Users homed online, PSTN service provided by 3rd party • Deployment of Cloud Connector on premises required • Available worldwide

• Some users homed online, some users can be homed on premises, PSTN service provided by 3rd party

• Maintaining of Skype For Business or Lync 2013 deployment required • Available worldwide

With On Premises PSTN Connectivity with an existing deployment

Hybrid Topologies

Cloud PBX: Hybrid Topologies

Users with accounts located on-premises have Server experience & capability. Office 365 users communicate with everyone on-premises. Great way to easily move users to the cloud.

Skype for Business software on-premises interoperates with legacy PBX or VOIP CPE. Leverages Split Domain as signaling and media paths. Detailed configurations available for both existing & new customers.

On-premises PSTN Connectivity

New Customer Server Pool

Cloud Connector Edition

Partner Appliance

Existing Customer Server Pool

Connect existing topology to Office 365 using Split Domain & migrate users to Cloud PBX. Cloud PBX user’s PSTN Traffic transits pool.

Deploy Skype for Business Server and connect it with Office 365. Customers can operate additional services on-prem (VIS, etc.)

Packaged VMs on Customer Hardware provides PSTN connectivity components with Office 365. Cloud PBX users PSTN Traffic transits VMs

Partner offering where required Skype for Business Server software or VMs packaged with SBC/Gateway.

What is Microsoft CCE?

Cloud Connector is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity with Cloud PBX.

This hybrid offering is designed for organizations that want to enable their Skype for Business Online users to use their existing on-premises PSTN connection, with Skype for Business call control in the cloud

CCE: Cloud PBX with On-Premises PSTN

Office 365 Cloud PBX

Cloud PBX call management in Office 365

Keep existing PSTN contracts SBC - Connecting to SIP

Trunks and legacy IP-PBX through CCE

Media Gateways – Connecting to PSTN services and legacy PBX through CCE

SfB Hybrid: The Best of All Worlds

Office 365 Cloud PBX

Cloud PBX call management in Office 365 + SfB Server

Keep existing PSTN contracts Leverage existing Lync/SfB Integration with or replacement

of on-premises PBX Integration with Contact Center

Applications Response Groups Call Park Analog Devices, Faxes, Common

Area Phones Branch Survivability Call Admission Control …

Which “hybrid” is right for you?

Cloud Connector Edition • Cloud PBX feature-set for all migrated

users*

• Greenfield (not for customers with existing Lync or Skype for Business deployments)

• Limited on-premises infrastructure

Skype for Business Hybrid • Some users on local Skype for Business

server and some on Cloud PBX

• 3rd party applications support

• Integration with PBX and video systems

• Advanced features like shared line appearance, music on hold, private line, response groups, video integration, CDR, recording, advanced boss-admin delegation, dynamic 911

Two hybrid options support migration to Cloud PBX, delivering different capabilities

* For latest feature list, consult Microsoft TechNet website.

Audiocodes One Voice Operation Center

Management e Reporting

AudioCodes One Voice Operation Center

A holistic suite of life-cycle management applications for large scale cloud or premise-based unified communications deployments. Uniformly monitoring, managing and operating AudioCodes’ products.

Applications: Element Management System (EMS) Session Experience Manager (SEM) AudioCodes Routing Manager (ARM)

Services (provided by AudioCodes on Amazon cloud): SIP Trunk Monitoring (STM) Remote Monitoring (RM)

AudioCodes Routing Manager ARM

The VoIP network is constantly changing/evolving Mergers & Acquisitions

New locations Integrating new & old IP-PBX (or even PBX) Integrating SBCs and GWs

Organic Organizational Growth Adding branches/locations Growing the existing IP-PBX Growing the number of SBCs & GWs

Technology evolution Introducing UC to the network Consolidating IP-PBX

Up to the point where…

Why VoIP network is a “living organism”?

Distributed routing & policy enforcement

Distributed PSTN breakouts Multiple VoIP network elements

configuration: SBC and MGW Multiple dial plans: SfB, IP-PBX, SBC

and MGW SIP Interworking between IP-PBXs is

mandatory Large number of end user policies

Typical Large Enterprise VoIP network

PSTN

MPLS / Internet

SfB Servers

Branch A Branch C Branch B

HQ / Data Center

Branch D

PBX Vendor A IP-PBX Vendor B IP-PBX Vendor C

PSTN PSTN

Large voice network routing commissioning Voice network creation requires inter-connection configuration between all the devices in the

network Designing and implementing complex dial plan files on all devices Configure routing rules on each device Cross-vendor expert knowledge is required The entire network routing design is managed manually

Large voice network routing operations Adding a new branch requires configuration changes in all the devices Any routing rule change requires updating routing tables on all the devices Requires large maintenance windows

Large voice network routing challenges

Network readiness analysis

Installation & Commissioning Operations Assurance

Voice Network Life Cycle Management

Centralizes enterprise-wide session routing manager

Centralized & optimized PSTN routing

Discovery of VoIP network elements and peer connections

Smart manipulation of dial plans SIP interoperability Advanced routing based on user

attributes

AudioCodes Routing Manager

PSTN

MPLS

SfB Servers

Branch A Branch C Branch B

HQ / Data Center

Branch D

Vendor A IP-PBX Vendor B IP-PBX Vendor C

PSTN PSTN

PBX

Reducing operational time spent on designing and provisioning network topology Dramatically reduce OPEX avoiding routing configuration of many VoIP network elements Reducing the need to rely on telephony experts Reducing the time spent on adopting new network evolutions: Adding new connection to PSTN (e.g. SIP trunk) Adding a new branch to the organization VoIP network Modifying users’ voice service privileges

ARM Benefits

AudioCodes EMS&SEM

EMS - Element Management System

Central point of control for a large number of VoIP network elements Supports Audiocodes One Voice product line including MGs, SBCs and Microsoft

SBAs Manage up to 5000 devices in a single platform Day 1 Operations:

SBC wizard. INI file generation according to simple step-by-step instructions - as stand alone application

Devices auto-discovery. Add to the Element Management the entire set of network component automatically

Zero touch provisioning. Automatically pushing configuration files to devices on reset – Using a redirect server

Day 2 Operations: Single control for s/w upgrades and elements’ generic configuration Supports provisioning, fault alerting, performance and security management features online graphs and search capabilities Activity Journal. View the set of device actions SBA Pro Connect: mass update and upgrade tool – as stand alone application

SEM - Session Experience Manager (DEMO)

An intelligent analysis tool to monitor the quality of Voice over IP calls over the entire network

Supports up to 300 Calls Per Second and up to 3000 devices on a single platform

Comprehensive real time network and list views

Simple and intuitive graphical User Interface for quick problem root cause analysis with in depth zoom into specific network elements and logical links

Real time alerts on aggregated data

Both ad hoc and periodic scheduling statistic reports

EMS & SEM benefits

Single install and platform management – same application running both EMS and SEM

Unified device inventory Singular administration management including Active Directory integration Singular alarm management and forwarding Provided as h/w or s/w running on VMware or Hyper-V High Availability Multi Tenancy – defining regions and regions rights Scheduled Backup and Restore Provides NMS management integration points for alarms forwarding Highly secured

Current proposition based on EMS and SEM offering

SEM – screen overview

Network

Easily locate problems

SBC, GWs and Links

Maps, Table or Regional views

Various Filters

Statistics

Watch VoIP trends over time

Calls Success / Fail Rate

Quality Metrics

Bandwidth Utilization

Calls

Investigate Specific Calls

Voice & Fax Calls Table

Sorting, search & filtering

Enhanced call details

Alarms

Be notified when a quality

issue occurs

User defined thresholds

Active, and history alarms

Email, SNMP, Syslog

notifications

Reports

Validate performance

and SLA

Summary, Trend and Top Users

reports

Graphical and Table views

User Customization

options

Implementation Planning & Design Site Survey

Network Voice Readiness

Assessments

24x7 Technical Support

12

6

3 9

Software Upgrades Remote Monitoring

Hardware Replacement

End-to-End solutions for all your voice needs

Change Management

Commissioning

Broad Services Portfolio

AudioCodes Academy

On-site Installation

Project Management

5 10 20 25 30 35

Test

Develop

Design

Resident Engineer

Managed Services

Paolo Cremonesi, Audiocodes Sales Engineer paolo.cremonesi@audiocodes.com