AU Spring Leadership Conference 2011

12
Social Branding Defining Yourself and Your Organization Through Social Media
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Transcript of AU Spring Leadership Conference 2011

Page 1: AU Spring Leadership Conference 2011

Social Branding

Defining Yourself and Your Organization Through Social

Media

Page 2: AU Spring Leadership Conference 2011

Presentation Goals

• Describe Characteristics Social Media

• Define “Branding”

• Outline Social Branding Strategy

• Best Practices For Social Media Usage

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Characteristics of Social Media

• Participation– Those who speak up, 3x more

likely to be ENGAGED

• Connection– Shared Experiences

• Delivery of Information vs. Discovery

• Openness• Community • Reinforce (not Create)

Brand Image

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What is a “Brand”

• Emergence of the term

• Psychological and Emotional Attachment

• Relates to Organizations and People

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What Words Come To Mind?

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What Words Come To Mind?

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What Words Come To Mind?

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What Words Come To Mind?

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Social Media Branding Strategy

1. Know Your Goals– Social Media is a Tool– Brand Understanding– Understanding of Mission

2. Become Familiar– Platforms– Current Conversation– Let Research Lead Action

3. Develop a Strategy– Collaborative Process– Ask Questions

• Who is the Audience?• What Technologies Will We Use?• How Often Will We Update?• Who Will Take Charge?

4. Know the Risks5. Develop Policy

– Freedom vs. Control

6. Collaborate– Identify and Connect With

Partners– Shared Experiences

7. Educate– Train Those Representing

8. Implement9. Assess

– How Receiving Information– How Using Information

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Social Media Best Practices

• Utilize “Mash-Ups”– Facebook– Twitter

• Assessment– Facebook Page Updates– BackTweets

• Viral Marketing• Add To The Discussion• Become The Expert

• Resources– Policy Formation– TweetDeck– TwitterFall– Mashable

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Discussion

• Define your, or your organizations, current brand and what from this presentation will you used to improve that image?

• How is Social Media currently being used at Auburn University and could this approach be improved?

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Live the Creed, Lead the Way

www.auburn.edu/leadership

James Ross BeitzelGraduate Advisor, Office of Community Service

[email protected]

March 5, 2011