Attitude A Matter Of Choice By Khurram Zafar

http://leaders-workshop.blogspot.com/

Designed & Presented by Shabbar Suterwala www.shabbarsuterwala.com

Attitude…Attitude…….. a matter of Choice….. a matter of Choice



What comes to your mind?What comes to your mind?



First & Most Likely Responses…!!First & Most Likely Responses…!!

�Donkey…..!!!!!

�Good for Nothing

�Useless

�Least Glamorous

�Taken for Granted animal

�….seldom we get response that the donkey is

one of the “hard working” animals and loyal.



How is our Attitude…?How is our Attitude…?

�We treat people and situation in the same

manner as we do with the donkey.

�We discount the good in them …!

�We only look at the Negative side & start

reacting….. Isn’t it?



STOPSTOP

THINKTHINK

ACTACT

REACTREACT



REACTREACT

�First we take ACTION

�then we STOP

�then we THINK.. and feel guilty about our

behaviour

�That is why others say.. “Attitude Problem”



The 10 The 10 -- 90 Rule90 Rule

�10% is what happens

�90% is how to react/respond to what happens

and that’s your attitude



How much do you see of an Iceberg?How much do you see of an Iceberg?



THE ICEBERGTHE ICEBERG

� 10% is above the Sea

Level – 90% is below

the Sea

� Similarly

�� 10% is our Knowledge 10% is our Knowledge

& Skills& Skills

�� 90% is Attitude90% is Attitude



Consequences of such Reactions…!Consequences of such Reactions…!

�Blame, Complain, Frustration

�Bitterness

�Resentment

�Broken Relationship

�Ego and Hurt

�Panic & Anxiety

�High level of Stress



Why do we have Why do we have ––VE Attitude?VE Attitude?

�� EnvironmentEnvironment

� Home

� School/College

� Work Place

� TV & other Media

� Culture & Traditions

� Our Network

�� Past ExperiencesPast Experiences

�� BeliefsBeliefs

�� PerceptionsPerceptions

�� ConditioningConditioning



Let us ask this Little Question ?Let us ask this Little Question ?

�Are some born Positive …..!

�Is there a Choice I have…?



Find the Answer for Yourself…!!!!Find the Answer for Yourself…!!!!



There is a need for a Change…!There is a need for a Change…!

““YES” Change in the way we YES” Change in the way we

Think, Feel and Behave…!Think, Feel and Behave…!



STOP

THINK

ACT

Lets start by pressing the Lets start by pressing the

PAUSEPAUSE Button & Button & RESPONDRESPOND

PAUSE PAUSE

BUTTONBUTTON



Lets Lets RESPONDRESPOND instead of instead of REACTINGREACTING

�Press the PAUSE button

�STOP

�THINK and

�ACT

�You always have the freedom to ChooseChoose..!



Press the PAUSE & Choose your Thoughts, Feelings & Behavior

Press the PAUSE & Choose your Press the PAUSE & Choose your

Thoughts, Feelings & BehaviorThoughts, Feelings & Behavior

REACTREACT

ResponseResponsePAUSE

BUTTON

PAUSE

BUTTON

Stimulus

Stimulus

CHOICECHOICE



Benefits of such Practicing Attitude Benefits of such Practicing Attitude

�Increase Productivity

�Enhances Teamwork

�Problem Solving Approach

�Improves Productivity

�Builds Relationship

�Reduces Stress & Conflicts

�Enhances your Personality & Growth



How to make these CHOICES..?How to make these CHOICES..?

How CHANGE Thoughts, Feelings & Behaviour ..?How CHANGE Thoughts, Feelings & Behaviour ..?



Step 1Step 1

Make a DECISION today to CHANGEMake a DECISION today to CHANGE

� Start with the First Step

today

�DECIDE today – with which

person, people, situation,

circumstances, tasks…. You

will change your ATTITUDE



Step 2Step 2

Shift your FOCUS Shift your FOCUS

� Focus on What’s Right v/s What is Wrong

� Focus on What you Do Have v/s What you don’t

� Focus on Solutions then on Problems



Step 3 Step 3

Be more CURIOUS instead of Judgmental Be more CURIOUS instead of Judgmental

� Instead of Blaming and Complaining be curious to ask yourself a Question…Why is this person or situation like that…?

� What can I change here in this situation or with this person.



Step 4Step 4

Develop an Attitude of GRATITUDEDevelop an Attitude of GRATITUDE

� “I was crying for a pair of shoes until I saw a man without legs; I thanked God that at least I have legs”

� Find something appreciate in tough time / tough person / tough situation now

� Whenever you feel down, depressed, frustrated see what can be acknowledged



Step 5Step 5

Decide Not to be Perfect all the timeDecide Not to be Perfect all the time

� Stop having high

expectation from yourself

and others

�When Expectations do

not match .. That is the

beginning of negatives..!!



Step 6Step 6

Believe in YourselfBelieve in Yourself

� This is not an inflated EGO but when you think and Feel Good about Your self...then you are able to see the same in others too.

�What ever you believe you achieve



Step 7Step 7

Take Action … NowTake Action … Now

� You can’t just stand before

the mirror and shout

“Positive Attitude”

� Stop “Procrastination” and

Start Now

� Write down for the Next 7

Days…an Action Plan



The 7 Steps ApproachThe 7 Steps Approach

1. Make a DECISION today to CHANGE

2. Shift your FOCUS

3. Be more CURIOUS instead of Judgmental

4. Develop an Attitude of GRATITUDE

5. Decide Not to be Perfect all the time

6. Believe in Yourself

7. Take Action … Now



The Choice is YOURSThe Choice is YOURS

�� With a Bad attitude With a Bad attitude

you can never have a you can never have a

positive daypositive day

�� With a Positive With a Positive

Attitude you can never Attitude you can never

have a bad dayhave a bad day



One Day Motivational Workshop on

“The Winning Attitude”

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http://training-and-trainers.blogspot.com/ International Trainers & their Sharing

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http://communication-skills-material.blogspot.com/ Communication Skills Resources

Attitude A Matter Of Choice By Khurram Zafar

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