Royal Institute of Technology ”One search” Niklas Olsson (@niklasolsson) System specialist

Agenda:

Challenges Large organization, big website and a bad search experience

What did we do? ”One search”, secure content, and business knowledge,

Results & Future Improved search experience, reduced maintenance, and increased knowledge exchange

Challenges

No secure content

No business knowledge Multiple search functions

~ 20000 emplyees and students

Messy search index

What have we done…so far?

Google Search Appliance

Business knowledge

Personal and secure data

Integrated design

Data sources

www.kth.se/search

Results & Future

Highly improved search experience

Reduced maintenance and focus on business values by using Google Search Appliance

Increased knowledge exchange

Maybe the best search in Swedish education?

Thanks