ATL ANNUAL REPORT AND AUDIT - cdn.atlantaregional.org · > Overview of ARA Project > Retrospective...
Transcript of ATL ANNUAL REPORT AND AUDIT - cdn.atlantaregional.org · > Overview of ARA Project > Retrospective...
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Prepared by:
ATL ANNUAL REPORT AND AUDIT
Transit Operators Meeting
5/15/2020
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Naomi Stein,
Principal,
EBP Group
Andrew Zalewski, AICP
Project Manager,
Foursquare ITP
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INTRODUCTIONS
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INTRODUCTIONS – PROJECT TEAM AND PARTICIPANTS
> Foursquare Integrated Transportation Planning (Foursquare ITP)— Multi-modal transportation planning firm focused on
providing innovative transportation solutions that are practical, focused, and implementable
> EBP (Formerly EDR Group) — Dedicated to advancing the start-of-the-art in
economic development and analysis to support planning and policy in the areas of transportation, energy resources, urban development, and economic growth
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AGENDA
> Overview of ARA Project
> Retrospective look at 2019 ARA Report
— What types of changes would you like to see in the ARA process and content?
> Proposed changes to report
— Responding to COVID-19
— Demonstrate value of transit to the region in light of the crisis
— Discuss ways to tell the region’s transit “story”
> Data Collection Process
— How has COVID-19 impacted your data collection and reporting timelines?
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PROJECT OVERVIEW
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PROJECT OVERVIEW
> Annual Report and Audit of all transit planning, funding, and operations in the 13-county region of Atlanta— Required annually by ATL’s enabling legislation (HB 930)
> Report covers the period from July 1, 2019 – June 30, 2020— In some cases, we will build off of data collected last year to establish trend lines
> Report will focus on performance for both operator and regional perspectives, taking each provider’s operating environment into account— Focus on financial soundness, quality of service, and high-level assessment of productivity
— Track transit performance in the region
— Analyze contributions of transit to the region’s economy and economic competitiveness
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DATA PROVIDERS
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DATA COLLECTED FROM OPERATORS
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Service Information
Financial
Types and levels of service, fare structure, ridership, revenue hours and miles, spare ratio, fleet size, miles of fixed guideway
Productivity
Service Quality
Fiscal year start/end dates, operating and capital budgets and expenses, revenue sources
Operating costs per passenger, per revenue hour/mile; passengers per revenue hour/mile; total unlinked trips (ridership); farebox recovery rate
On-time performance, customer satisfaction and complaints
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DATA COLLECTED FROM OPERATORS
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State of Good Repair
Safety
Technology Used
Equity & Demographics
Condition of key assets and implications for quality of service
Crash, injury, safety incidents, maintenance-related incidents
Dispatch/scheduling, asset management, APC, transit signal priority, AVL, camera systems, trip planning tools, GTFS, major system changes
DBE/MBE goals and performance, ridership demographic survey, riders using discount fare
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PROJECT SCHEDULE HIGHLIGHTS
> June 2020: Request FY2019 NTD Submissions
> July 1st 2020: 2020 Data Collection Begins— Phase I Due by July 22
— Phase II Due by August 5
> August & September: Data processing and analysis
> Early October: Share initial results with transit providers
> October – November 2020: Report development— October 26: Complete Draft Report
— November 30: Complete Final Report
> December – January: Update online data dashboards.
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REVIEW OF 2019 REPORT
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2019 ANNUAL REPORT AND AUDIT
> First annual report and audit— Established key performance indicators
(KPIs) for study
— Determined what types of data are available
— Created process for collecting and reporting data
— Provide baseline for future trends analysis
> Report had two main focuses:— Report key performance metrics for transit
operations in the region
— Demonstrate the economic value of transit for the region
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PROPOSED CHANGE TO REPORT
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HIGHLIGHTS
> The core of the report will remain KPIs and transit trends.
> Based on previous discussions, we have identified new content for the report:— COVID-19’s impact on transit in the region.
> How has public transit supported the region during the crisis? How will it support the region during recovery?
— Give providers an opportunity to highlight their successes and tell their own story
— Highlight initiatives
> New funding initiatives
> Opportunities for fleet electrification
> Progress on ATL Regional Transit Plan (ARTP)
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REPORT OUTLINE
> Introduction
> The ATL Region *
— Section to include profiles of each transit provider
> Key Performance Indicators
— Start with discussion of COVID-19 impact and related indicators
> Investment and Recovery *
— New section that reframes last year’s economic impact discussion around post-pandemic economic recovery. This section will be a call to action that highlights the importance of transit
> Moving Transit Forward in the Region
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COVID-19’S IMPACT ON THE ARA
> The pandemic will have a significant impact on the report.— Many KPI’s will see a negative trend starting in
March 2020. — We plan to visually call out the period impacted by
the crisis. — Narrative will call out any trends before and after the
start of the pandemic. — Opportunity to highlight for the legislature how
transit has been affected by COVID-19?
> We want to highlight your responses to the pandemic— What types of stories should we highlight in the
ARA? — Plan to work with operators on the messaging here.
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INVEST AND RECOVERY
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•Essential workforce – transit usage by industry
•Equitable access
•AffordabilityPeople
Investments
•Transit investments support jobs and business activity
•Lessons from the Great Recession
•Emerging Federal Stimulus
•Funding Opportunities (e.g. ride share)
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TELLING THE REGION’S TRANSIT STORY
> Graphically rich fact sheets for each agency
> Agency Interviews: Project/program/policy performance highlight(s)
> Interviews to connect data on transit riders to their stories— Transit riders / rider organizations
— Major employers
— Looking for operator recommendations
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HIGHLIGHTING NEW INITIATIVES
> Update on the ARTP and ATL’s financial plan.
> Opportunities for regional coordination in bus fleet electrification.
> New funding opportunities.— Ride-share fees.
— Local ballot measures.
> Any other areas?
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DATA COLLECTION & NEXT STEPS
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DATA COLLECTION SCHEDULE
> June 2020: Data request for FY2019 NTD submissions
> June 22, 2020: Reminder email sent out about upcoming data collection effort.
> July 1, 2020: Official data request for FY2020 data. Response due dates are broken into two phases.— Phase I: Due July 22
— Phase II: Due August 5
> July 8: Webinar to review timeline and answer questions
> August 17: Data summary shared with all providers
> August 31: Deadline for providers to review summaries and confirm data is accurate.
> Early October: Key findings to be presented to providers
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DATA COLLECTION PHASES
> Phase II: July 22— Total unlinked trips— Revenue hours
— Revenue miles
— Fare revenue— GTFS & GTFS-Flex feeds
— Any major changes to service provision (new modes, new routes, etc.)
— Capital budget by source— Operating budget by source
— Fleet roster including vehicle age and the agency’s useful life benchmark (if different from FTA)
— Low-emission vehicle and technology information/data
> Phase II: August 5— Capital expenditures— Operating expenditures
— Maintenance costs
— On-time performance — Customer satisfaction (any data)
— Customer complaints (any data)
— Total failures— Road calls per year
— Reported safety incidents (preventable and non-preventable)
— Injuries— Fatalities
— DBE/MBE goal attainment
— Percent of trips utilizing a discount fare (e.g. senior, disabled)
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DATA COLLECTION PROCESS
> Email sent to our primary point-of-contact at each provider.— Please notify us if you would like to designate someone us as our primary contact.
> You will be provided a link to a secure site where you can upload all data.
> Team will follow-up with any questions after initial data review.
> July 8th webinar to discuss data collection process and answer any questions.
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IMPACT OF COVID-19
> Has the pandemic impacted your ability to collect and report out data?
> Has it delayed your NTD submissions for FY2019?
> Any other COVID-19 related concerns?
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DISCUSSION
> Questions and concerns?
> Suggestions for streamlining data collection effort?
> Feedback on Data Collection Process
> Feedback on Report Content
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ASKS
> Specific stories about the positive impact of your service on the community
> Feedback on COVID-19 measures we should highlight in the ARA
> Feedback on post-pandemic messaging— What’s our call to action?
— What lessons did we learn from the Great Recession?
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THANK YOU
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Andrew Zalewski,Foursquare ITP
[email protected](301) 761-4156
Naomi Stein, EBP Group
[email protected](617) 338 6775, x218