ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR....
-
Upload
cordelia-johnston -
Category
Documents
-
view
216 -
download
0
Transcript of ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR....
![Page 1: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/1.jpg)
ATHABASCA UNIVERSITY, FACULTY OF BUSINESSFACILITATED BY: DR. BARRY WRIGHT,DR. DEBORAH HURST &DR. LINDA BRAMBLE
DEVELOPING LEADERSMonday
![Page 2: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/2.jpg)
Barry’s Background
![Page 3: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/3.jpg)
Deborah’s Backgrounde HurstKids1
![Page 4: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/4.jpg)
Agenda: Goals and Expectations
Know ThyselfDeveloping EQCommunicationBecoming a CoachUnderstanding the power of Diversity and
CultureDeveloping CreativityManaging StressInspiring Others and Building SpiritStorytellingQuick Start Leadership
![Page 5: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/5.jpg)
Welcome to Developing Leaders
Checking In – to start each day we will ask you to spend a few minutes checking in with your peers – activity helps to build trust and community – today will do this in conjunction with introductions
Introductions – your name, role, organization, where you are in the MBA program
Reflection –share one reflection from your learning so far
Intention – share one intention you have for this week
90 second rule – please stand, speak clearly and loud enough for all to hear – no more than 90 seconds please
![Page 6: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/6.jpg)
Course Learning Objectives
Find yourself as a leader: Learn concepts and applications, discuss how they would
apply in your work setting Explore yourself as a leader, how you see yourself, how this
shapes your thinking about your career How you will incorporate your learning into your current
role and longer term leadership Challenge your current assumptions about leadership –
what does leadership in the 21st century require of you? Learn to be a Leader – this is what we are talking about –
take this 8 week journey to experience leadership in a new way.
Learn at the individual, team and organizational level – think about how you might you apply what you are learning in your current work setting.
![Page 7: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/7.jpg)
“Rules” for the Week
We are all responsible for our own good time!
Listen, Reflect, Respect, Question,
Have FunDid we mention to have
Fun?Any you would like to add?
![Page 8: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/8.jpg)
Our In-Residence Plans
Living and Learning as LeadersReflecting on our learning and development
during the courseLong days, intense discussions, demanding
schedule, make an effort at balance Continue to document what you learn
throughout the week in your reflections journal.
Final assignment due in 4 weeks – Sunday, September 6th!
![Page 9: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/9.jpg)
Your Online Contributions
Thank you for your on-line contributions, questions, reflections over the past three weeks
Our intention – continue to get to know one another while engaging with the conceptual materials
Online discussions , Self Assessment, Reflections - – defining leadership, knowing ourselves, emotional intelligence, teaming, coaching & inspiring others, story telling, honest conversations and dealing with stress
![Page 10: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/10.jpg)
Our Grading Plan
25% - Participation in on-line discussions and preparation of team charter
15% - Team Charter – due on first day in-residence
25% - In-class Team Workshop35% - Final Individual Assignment – due on
Sept 6th … (you can send it in earlier)
![Page 11: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/11.jpg)
Friday’s Team Assignment
In your group: lead the “class” through a leadership development experiential workshop.
Select a “leadership topic” – confirm with Deborah / Barry
Engage everyone in exercise (action versus teaching)
30 minutes on Friday AM Intro – Exercise – DeconstructHave fun – be creative!
![Page 12: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/12.jpg)
Leadership DefinedKouzes and Posner
The art of mobilizing others to want to struggle for shared aspirations.
What does this definition mean to you?
![Page 13: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/13.jpg)
Leadership is a process, not a position
Leader
Followers Situation
Leadership
![Page 14: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/14.jpg)
Leadership is a process, not a position
Leader
Followers Situation
Leadership
Know ThyselfEQCommunicationCoaching skillsCreativityStress
Teams DiversityStyle Stretching
CultureAccountability
![Page 15: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/15.jpg)
Know Thyself
Credited to the Oracle of Delphi (and others)
knowledge of one's beliefs, desires, and sensations
"learning how to be who you are" Why might this be important?
![Page 16: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/16.jpg)
THIS IS THE KEY TO THE KINGDOM AND THIS IS THE TOWNTHIS IS THE BLIND HORSE THAT LEADS YOU AROUND
UNDER THE RED SKYBOB DYLAN
Blind Spots and Bias
![Page 17: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/17.jpg)
Who are you NOW?
You are traveling on a highway and you have a two hour journey ahead of you.
The area you are traveling through has only one radio station.
If you could decide the type of music the station is playing would it be: 1) Rock 2) Rap / Hip Hop / Dance 3) Jazz / Blues 4) World Music / Folk
Pick one – write it down
![Page 18: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/18.jpg)
To your corners
In your group – decide on words to describe “who” you are based on your musical choice.
As a group – come up with words to describe the other groups.
What has this to do with management?
![Page 19: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/19.jpg)
Focus of this session
How do we overcome biases to make better decisions?
How we frame things makes a difference.
How do we REFRAME things.
![Page 20: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/20.jpg)
The Power of Reframing
Psychic prisons prevent us seeing old problems in a new light – or new problems with an old perspective
We need to know how to REFRAME
![Page 21: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/21.jpg)
Have a listen …
http://www.youtube.com/watch?v=iBqgr5xZLz0
![Page 22: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/22.jpg)
LLL: Where we stand determines our view.
![Page 23: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/23.jpg)
Another Game
Going to the Casino and you are offered:Gamble A: A 100% chance of losing $3000.
Gamble B: An 80% chance of losing $4000, and a 20% chance of losing nothing.
![Page 24: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/24.jpg)
Game time - 2
Gamble A: A 100% chance of receiving $3000.Gamble B: An 80% chance of receiving $4000, and a 20% chance of receiving nothing.
![Page 25: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/25.jpg)
What Kahneman and Tversky found
Game 1Gamble A: A 100% chance of losing $3000.
Gamble B: An 80% chance of losing $4000, and a 20% chance of losing nothing.
Risk-loving around LOSSESGame 2 Gamble A: A 100% chance of receiving $3000.
Gamble B: An 80% chance of receiving $4000, and a 20% chance of receiving nothing. 20%
Risk-averse around GAINS
![Page 26: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/26.jpg)
Perceptual Blocks
Framing – stating things in a positive or negative manner
Selectivity - seek information (generally that supports your conclusion)
Similarity - believe others are like us Stereotyping - judging a person on the bases of
one’s perception of a group Halo effect - impression formed on one trait Statistical Regression to the Mean - failure to
recognize that performances tend towards the average, rather than extremes
Availability Heuristic - the tendency of people to base their judgments on information readily available to them
![Page 27: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/27.jpg)
I don’t have any of these
http://en.wikipedia.org/wiki/List_of_cognitive_biases
![Page 28: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/28.jpg)
Reframing OrganizationsBolman and Deal
Offer “four frames” to help leaders conceptualize different approaches to an issue.
Depending on the circumstances, one approach may be more appropriate than another. Or, more likely, a combination of approaches will be most successful.
![Page 29: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/29.jpg)
Structural
Leaders who make decisions using this approach focus on structural elements within the organization as well as strategy, implementation, and adaptation.
Structural approaches work well when goals are clear, when cause-and-effect relationships are well understood, and when there is little conflict, uncertainty, or ambiguity.
![Page 30: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/30.jpg)
Human Resource
Leaders who approach decisions from a human resource frame focus on people. This approach emphasizes support, empowerment (perhaps through distributed leadership mechanisms), staff development, and responsiveness to employee needs.
A focus on people works well when employee morale is a consideration and when there is relatively little conflict.
![Page 31: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/31.jpg)
Political
Leaders who use a political approach to facilitate decisions focus on the political realities that exist within and outside organizations. This approach emphasizes dealing with interest groups (and their varying agendas), building power bases, coalition-building, negotiating conflicts over limited resources, and creating compromises.
The political approach is appropriate when resources are scarce or diminishing as well as when goals or values are in conflict.
![Page 32: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/32.jpg)
Symbolic
Leaders who make decisions using a symbolic approach focus on vision and inspiration. Symbolic leaders feel that people need to believe that their personal work, and the work of the organization, is important and meaningful.
Traditions, ceremonies, and rituals are very important to the symbolic approach, which is most appropriate when goals and/or cause-and-effect relationships are unclear.
![Page 33: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/33.jpg)
Reframe the Following
A MBA colleague and you were chatting about the four frames discussed at a recent residential course. They decide to pick up a newspaper and see if using the frames would help them “answer” some business questions. They find …
![Page 34: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/34.jpg)
Approach
Understand our own possible “biases” around the situation
“Appreciate” the level of information available
Frame it from four vantage points – draw ‘wisdom’ from each.
Make a plan to move forwardBe prepared to share your plan
![Page 35: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/35.jpg)
The Four Frames
Structural: focus strategy, implementation, and adaptation
Human Resource: focus on peoplePolitical: focus on power realities that exist within and outside organizations
Symbolic: focus on vision and inspiration
![Page 36: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/36.jpg)
Takeaway?
What reflective point(s) might you take away from this session?
![Page 37: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/37.jpg)
Managing perceptions
Be self aware Be aware of different schemas (bias)Be aware of perceptual distortionsBe aware of impression managementSeek a wide range of types of informationTry to see the situation as others would –
different frames
![Page 38: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/38.jpg)
Communicating with Purpose
FOCUS: HOW TO GET THE LAST SEATBY: PRESENTING WITH AMMA
AND USING: INFLUENCE
![Page 39: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/39.jpg)
Key to Presenting - Like a PRO
Purpose is to persuade
Perceptions more powerful than factsPeople are inundated with data
People forget fast
Effective presentations are balanced
“AMMA (I am) a Good Presenter
![Page 40: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/40.jpg)
Satisfy these:
Attention-getting How can I get the audience attention?
Meaningful How can I make the message more meaningful?
Memorable How can I make the message more memorable?
Activating What will move them to act on what I present?
![Page 41: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/41.jpg)
Preparation Know your audience -
approach from their perspective
Stages Objective
Key points (with supporting info) 3 or less
Preview and Summary
Opener
Closer “to do”
![Page 42: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/42.jpg)
Preparing... Continued
Sequence Easy to follow (chronological,
topical, labels) Connected
Support points examples, images, emotions,
feelings, comparisons, quotations, findings, AV material
![Page 43: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/43.jpg)
Optimal Effectiveness Visual = 55% Vocal = 38% Verbal = 7% Non-verbal Communication
Head movement Facial expressions Eye contact Hand movements Voice
![Page 44: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/44.jpg)
Other ... Anxiety
Prepared Affirm Practice Relaxation
Questions Listen Determine Affirm Respond
“Feel, Felt, Found”
![Page 45: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/45.jpg)
Let’s have some fun!
A space ship will be leaving our doomed planet – I guess that global warming thing had some truth.
There is one spot left – you believe there is no one left on earth better for the last seat than this one person (you decide who that is – can’t be anyone in this room).
Convince the last surviving members of the human race on earth that you know the right person and that this person should have the last seat.
![Page 46: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/46.jpg)
Satisfy these:
Attention-getting How can I get the audience attention?
Meaningful How can I make the message more meaningful?
Memorable How can I make the message more memorable?
Activating What will move them to act on what I present?
![Page 47: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/47.jpg)
Cialdini - Influence
Don’t forget these six “weapons of influence”!
1.Reciprocation - People tend to return a favor. 2.Commitment and Consistency - If people
commit, orally or in writing, to an idea or goal, they are more likely to honor that commitment.
3.Social Proof - People will do things that they see other people are doing.
4.Authority - People will tend to obey authority figures, even if they are asked to perform objectionable acts
5.Liking - People are easily persuaded by other people that they like.
6.Scarcity - Perceived scarcity will generate demand.
![Page 48: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/48.jpg)
Get that last seat!
![Page 49: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/49.jpg)
When ManagersInfluencedSuperiors*
When ManagersInfluenced
Subordinates
ReasonCoalitionFriendlinessBargainingAssertivenessHigher authority
ReasonAssertivenessFriendlinessCoalitionBargainingHigher authoritySanctions
Most Popular
Least Popular
*The dimension of sanctions is omitted in the scale that measures upward influence.
Popularity of Tactics
![Page 50: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/50.jpg)
Summary
AMMAVisual, Vocal, VerbalThree peatImage, Analogy, FeelFeeling, Felt, FoundCialdini’s Influence RASCLS
![Page 51: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/51.jpg)
Deb’s True Colours
![Page 52: ATHABASCA UNIVERSITY, FACULTY OF BUSINESS FACILITATED BY: DR. BARRY WRIGHT, DR. DEBORAH HURST & DR. LINDA BRAMBLE DEVELOPING LEADERS Monday.](https://reader035.fdocuments.us/reader035/viewer/2022062409/56649ec05503460f94bcaf69/html5/thumbnails/52.jpg)
Day Re-cap
Who are you now?Friday WorkshopBlind spots & BiasFramingCommunicating with PurposeTrue ColoursTonight: Group WorkTuesday plans