ATD - Western Michigan September Meeting

Copyright © 2016 Float. All rights reserved.www.gowithfloat.com

MOBILE LEARNING AND TECHNOLOGY TRENDS

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http://www.gowithfloat.com/

Copyright © 2016 Float. All rights reserved.www.gowtihfloat.com

About Chad UdellManaging Director at Float, co-Founded in 2010Faculty for over 10 years at Bradley University in Interactive MediaBeen designing and developing web and learning solutions for 20 yearsA bit of a hacker/tinkerer, and a learning technology and design geek

[email protected] - @visualrinse on Twitter

Author of Learning Everywhere: How Mobile Content Strategies are Transforming Training

Editor and Author of Mastering Mobile Learning: Tips and Techniques for Success


mailto:[email protected]?subject=


What’s Up with Mobile Learning?

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2016 Edition



Where are we?

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Where are we?

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Let’s dive in…

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Phase Year Examples

Tech Trigger 2010-2011 iPad, Apple education ads

Inflated Expectations 2012-2013All the HTML5 stuff, “There’s an app for

that”

Trough of Disillusionment 2014-2015 Mobile LMS, mobile

authoring tools

Slope of Enlightenment 2016-Microlearning,

standards, better tools, LMS changes



Let’s dive in…

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Phase Year Examples

Tech Trigger 2010-2011 iPad, Apple education ads

Inflated Expectations 2012-2013All the HTML5 stuff, “There’s an app for

that”

Trough of Disillusionment 2014-2015 Mobile LMS, mobile

authoring tools

Slope of Enlightenment 2016-Microlearning,

standards, better tools, LMS changes



Let’s analyze these trends.

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Microlearning• Acknowledges how people

consume mobile content• Embraces those small moments• Focuses on one key learning

takeaway, not monolithic• Not assessment centric,

engagement centric• It’s so hot right now… FocusOn

2016 (16 sessions!)

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Unsplash: Jorigė Kuzmaitė



Standards• XAPI is all the rage, right?• It’s flexible – which is a strength• It’s flexible – which is a

weakness• CMI-5 is emerging as the xAPI

on rails – a recipe book of sorts• completed vs finished• began vs started• experienced vs learned

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Unsplash: Andy Chilton



Better Tools• Mobile first approach, not a

“hack”• Designed with the end user

experience in mind• Not as “slide-focused”• Web-based, cloud friendly• Examples• Adapt (

https://www.adaptlearning.org/)• Gomo (

http://www.gomolearning.com/)• Web Frameworks (Bootstrap,

Foundation)12

Unsplash: Ashim D’Silva


https://www.adaptlearning.org/

http://www.gomolearning.com/


Why is the LMS changing?• Not user friendly• Not accessible• Not micro learning focused• Not mobile compatible• My enterprise customers are

“abandoning” it for greener pastures

• Relegated to compliance and HR

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Unsplash: Martin Bisof



What do these look like in the real world?

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Some of our Best Examples…

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Images removed to protect client confidentiality.



Flashcards and games as an early win…

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www.gowithfloat.com Copyright © 2016 Float. All rights reserved.

quick, accurate product information recall is a key performance metric for us.

our sales teams need help.

”

Our product line is complicated, and

- Source removed to protect confidentiality.

If we are to remain competitive in this type of competitive climate,

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Project RationaleLearning content is expensive to produce. The reuse of this content continues to decline. Creating large, time consuming courses that take 30-60 minutes or more to complete is a losing battle in the competition for time and engagement of our learners. Gaming has been shown to be an effective form of teaching for many uses. Let’s create something that our teams love to use and embrace their competitive nature.We need to engage and increase repeat usage.



People crave fun.Create an engaging experience and encourage repeat

usage19




Adapt and expand…Take a winning recipe and move it forward

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Keep it up! Quick reference with deeper

selling tools next…

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assistance that positively impacts customer service and results in upsell.

and training is too costly.

”

Our learning audience is diverse

- Source removed to protect confidentiality.

We need real-time decision

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Project RationaleRoles with high levels of attrition and where onboarding is considered a “nice-to-have” rather than a normal part of professional development don’t get the training they need to make informed decisions and provide good customer service. This is especially true when product knowledge is low and the buying process is complicated. The LMS is too slow and too difficult to use for this.We need to

give quicker, more effective answers to

our associates.



Quick reference with deeper selling toolsUp-sell, cross-sell and solution sell for enhanced in-aisle experience 2

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Integrated Performance Support for the Win

(FTW)…

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an unauthorized person can gain access to the information

are frequently unprotected

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Mobile computing devices can store large amounts of data, are highly portable and

- Stanford University, 2015 https://uit.stanford.edu/security

They are easy to steal or lose, and unless precautions are taken,

“


https://uit.stanford.edu/security


Project RationaleWith the surge in usage and the expanding role mobile devices have in day-to-day activity, military and law enforcement active, operational agents, and service members are often using devices in new and potentially unsafe ways and may be contributing to a technology landscape that could jeopardize operational effectiveness and safety for others.

We need to Educate and Protect End Users.



In Simple Terms…

http://www.veteransnewsnow.com/2014/06/01/406035-what-the-us-withdrawal-from-afghanistan-means/

Insurgents Used Cell Phone Geotags to

Destroy AH-64s in Iraq

http://www.defensetech.org/2012/03/15/insurgents-used-cell-phone-geotags-to-destroy-ah-64s-in-iraq/

A U.S. soldier takes a picture with his cellphone, December 2010. Photo: US Army Photograph: Jonathan Ernst/Reuters

A US soldier takes a “selfie” as President

Barack Obama greets troops at Bagram Air

Base in Kabul.



Security Threats and Common VectorsPersonal Experiences and SMEsNews and Resources

Common Threats and Human FactorsSocial Engineering

Insecure Computing PracticesDocumenting Sites via Photos, etc.Jailbreaking and Rooting

Lack of ISA TrainingImproper Network AccessMisplaced TrustMalware, Adware, Other Systems

Detection OptionsPermissions BluetoothWifiLocation AccessInstalled Apps

ProfilesPasswordsData EncryptionAdd-ons and KeyboardsOther Device Sensors

OWASPCRNCWESophosKasperskyHackerNews

FireEyeMcAfeeNortonAvastTrend MicroErrata Security

Analysts: Software:



Microlearning and Rich MediaText and Quick TipsMotion Graphics and Video

“Tell me, Show me, Let me Do”

Performance Support SolutionsPrintable and Shareable Reminders and NotificationsUpdatable

Flexible DeploymentPublic App StoresPrivate MAM/MDMWeb-Based and Over-the-Air



The ResultsTraining and Performance Support via Configuration

Assistance


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