At the end of this session on Time Management and

Dealing Better with Challenging People, you will be able to answer the following:

Why do some school nurses get their work done while you find yourself struggling?

How could you improve the way that you currently use your time at work?

What do you think causes people to become challenging or downright difficult at times?

Can you describe how you might deal with a challenging / difficult person to effect a positive outcome for both of you?

TIME! I NEED TIME!

• http://www.youtube.com/watch?v=5M5eG-aywZQ

A U-tube video -1978-*approved for educational use

George Carlin on Time

I am definitely going to take a course on time management... just as soon as I can work it into my schedule. Louis E. Boone

“Don’t say you don’t have enough time. You have exactly the same number of hours per day that were given to Helen Keller, Pasteur, Michaelangelo, Mother Teresa, Leonardo da Vinci, Thomas Jefferson, and Albert Einstein.” H. Jackson Brown

You Do Not Manage Time!

You Manage:

Yourself,

Others, and

Work !

Do You Really Know Where Your Time is Being Spent ?

Time to find out…Yup…time to do a Time Log

Try it for a week and look for patterns, trends, interruptions, requests for your time, etc.

What are the most common Time Wasters ?

List 4 ways that you waste time at work?

TIME WASTERS. Poor Planning . Interruptions such as: . Socializing -Phone calls .Cluttered desk -Drop in visitors• Procrastination . Multiple e-mails• Waiting/Delays . Misfiled information• Paperwork overload• Extended lunches• Frequent breaks• Not setting or sticking to priorities

“People always make time to do the things they really want to do.“ Anonymous

20% of people chronically avoid difficult or routine

tasks at work and instead allow distractions to

waste their time

The mark of a bona fide procrastinator; they're getting things done, just not as many as they would like.

Ooops…where did the day go?

Try the Swiss Cheese Approach

ALSO CALLED “ CHUNKING IT”

“Doing just a little bit during the time we have available puts you that much further ahead than if you took no action at all."

~Byron Pulsifer

Pareto’s 80/20 Rule

80% of your work success comes from focusing on just 20% of your priorities

so prioritize using an ABC system

Prioritize Your “To Do” List

A= Must be done…will give you the biggest return for the time you invest

B= Should be done… but not until the As are done…

C = Nice to do… but can wait or may not need to

be done at all

WHO IS DOING ALL THE INTERRUPTING ANYWAY???

Are 80% of the interruptions that take up your time coming from 20% of

those with whom you have the most contact?

What can you do to minimize Those interruptions?

“It’s not enough to be busy, so are the

ants. The question is, what are we busy

about?“ Henry David

Thoreau

It’s how we spend our time here and now, that really matters. If you are fed up with the way you have come to interact with time, change it. Marcia Wieder

Ways to Create More Time

Listen to audio books on Time Management and Dealing with Difficult People while you are driving to and fro from work.

Look for and use small pockets of time to do a work related task…when you are waiting for doc, haircut, dentist, etc.

Look for and purchase any device that helps you save valuable time…If you’re watching TV, e-mailing, websurfing, facebooking, twittering

and using Skype and complaining about not having enough time, you really need to take a closer look at your priorities

Get up earlier…even a half an hour can do wonders!Learn to say NO if you are in need of time!Batch like tasks together.Limit time in shopping.Hire a student and delegate walking the dogs, mowing the lawn,

cleaning the bathrooms, watering the plants, doing the laundry, making up beds with clean sheets, etc. Kids want work!

Lessons learned from Delaware School Nurses:

Who was it that said?

School Nursing is a career, not a 9-5 job so ya do what ya gotta do even if it means skipping lunch and taking the work home! After all…we have weekends off, holidays off and summers off if we so choose, and we do not have to rotate shifts!

How lucky are we?

“Review our priorities, ask the question; what’s the best use of our time right now?“ –

Alan Lakein author of “How to Get Control of Your Time and Your Life”

Time Management : Suggested References•

Lakein, Alan. How to Get Control of Your Time and Your Life. February, 1989…originally published in 1974. New American Library, a division of Penguin Group (USA) Inc: 375 Hudson Street: New York, NY, 10014. Reissued in February, 1989. * Although an old reference, it is considered a “not to be missed” classic reference on time management.

Mackenzie, Alex and Nickerson, Pat. The Time Trap: The Classic Book on Time Management. AMACON,

a division of American Management Association. 1601 Broadway: New York, NY copyright 2009 Randel, Jim. The Skinny on Time Management: How to Maximize Your 24 –Hour Gift. Rand Publishing:

215 Post Road West, Westport, Conn. 06880. Copyright 2010. Tracey, Brian. Kill That Frog: 21 Great Ways to Stop Procrasting and Get More Done in Less Time.

Berrett-Koehler Publishers, Inc: 235 Montgomery Street, Suite 650: San Francisco, California, 94104-2916. Copyright 2007.

http://www.psychologytoday.com/blog/communication-success/201305/how-to-be-highly-productive-10-

tips-master-your-time

http://www.mindtools.com/pages/article/time-management-mistakes.htm

http://www.mindtools.com/pages/article/newHTE .88.htm

http://www.mindtools.com/pages/article/productivity-quiz.htm

Dana and Dakota

Spending Quality Time!