At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

162
At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015

Transcript of At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Page 1: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

At The Crossroads

Dr. Kennon L. Callahan, Ph. D.

London, Ontario

June 4, 5, 2015

Page 2: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

These Lectures are dedicated to….

Julie Callahanand

the 61st Anniversary of our First Date together

Page 3: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.
Page 4: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Dr. Kennon L. Callahan, Ph. D.

214 649 7390

[email protected]

PMB 280381 Casa Linda PlazaDallas, Texas 75218

Page 5: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

The Author

Kennon L. Callahan, B. A., M. Div., S. T. M., Ph .D. — researcher, professor, and pastor — is today’s most

sought-after church consultant and speaker.

Author of many books, he is best known for his groundbreaking Twelve Keys to an Effective Church, which has formed the basis for the widely acclaimed

Mission Growth Movement, which is helping congregations across the planet.

Page 6: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Copyright 2015 © Living in Grace

Dr. Kennon L. Callahan, Ph. D. All Rights Reserved.

The author grants special permission to the Ministers and Key Leaders

participating in this Conference on June 4, 5 2015

Living in Grace to use these power point slides and charts in their specific congregations.

Page 7: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

No permission is granted to distribute these slides beyond the persons who have participated

in this seminar nor is any permission granted to slightly modify

this resource and then send it out as though it is one’s own work.

The resource is for your use in your setting with proper notation as to the author.

Thus, in your own congregation, please use as is and include this statement:

“Copyright 2015 © by Dr. Kennon L. Callahan, Ph. D.

Living in GraceAll rights reserved”

Page 8: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

purchase with Amazon.com Living in Hope, in 2015Living in PeaceLiving in GraceTwelve Keys to an Effective Church:2nEd The Twelve Keys Leaders’ Guide The Twelve Keys Bible Study The Future That Has ComeSmall, Strong CongregationsA New Beginning for Pastors and CongregationsPreaching GraceTwelve Keys for Living

Page 9: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Visiting in an Age of MissionEffective Church FinancesDynamic WorshipGiving and StewardshipEffective Church LeadershipBuilding for Effective MissionTwelve Keys to an Effective ChurchTwelve Keys: The Planning WorkbookTwelve Keys: The Leaders’ GuideTwelve Keys: The Study Guide

Page 10: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Living in Grace

Strengths for This Time

Motivations That Help

Congregations of the Future Leaders

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Living in Grace

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Our congregation shares Our congregation shares

GraceGracePeacePeaceHopeHope

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Our congregation shares Our congregation shares

Grace CompassionGrace CompassionPeace CommunityPeace Community

Hope EncouragementHope EncouragementGood Fun Good TimesGood Fun Good Times

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Live Gracecompassion, forgiving, mercy, kindness, love,good fun, good times

overcomes sin, guilt, grudge

bitterness, resentment

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Be Peacecalm, contentment,

community, serenity, relaxed

overcomes tense, tight, nervous, anxious

fear, anxiety, anger, rage

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Share Hope assurance, confidence, joy

encouraging, growing forward

overcomes despair, depression,

despondency, defeatism

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people long

for the grace

of God

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people yearn

for the peace

of Christ

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people long

for the hope

of the Holy Spirit

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people go

to the church

nearest their heart

not their house

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average trip time

workmajor shoppingmajor social

recreational activities

trip time horizon

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80

4,000 pop

2,800 unc20

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40,000

28,00030

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1. total persons your congregation helps

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many congregations

help more people

than they think they do

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persons served mission 180

friends elsewhere 30

community persons 20

total persons served 490

members 120constituents 140

total persons in our family

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1. total persons your congregation helps

2. the congregations of theUnited Church of Canadahelp many persons with their lives

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19256 years after Great War

missioncooperation

communicationtransportation

more a top down timeheadquarters approach

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2015in midst of local wars

mission strongcooperation presentcommunication vasttransportation easier

more a congregation timelocal community approach

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More local congregations are doing local, regional, national, and international

mission projects.

The United Church of Canadais diminishing its national projects

even as local congregationsare advancing theirs.

We are doing more, helping more people,

with a local congregation basis.

Page 31: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. total persons your congregation helps

2. the congregations of theUnited Church of Canadahelp many persons with their lives

3. total persons who worship with us

Page 32: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

400 average 550 persons

10 yearspassing of 4 Sunday worshipers

400 average 950 persons

total persons served in worship

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1. total persons your congregation helps

2. the congregations of theUnited Church of Canadahelp many persons with their lives

3. total persons who worship with us

Page 34: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

people join

a family

not an organization

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people join

a community

not a committee

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people join

a congregation

not an institution

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we live in the grace

of God

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we live in the peace

of Christ

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we live in the hope

of the Holy Spirit

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Our congregation shares Our congregation shares

GraceGracePeacePeaceHopeHope

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Strengthsfor this Time

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we claim our strengths

we claim God’s gifts

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we look for the strengths

we really have

not the ones we wish we had

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when we look for the strengths we wish we had

we miss the strengths we really have

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the strengths for an unchurched culture

need to be stronger than for a churched culture

what we could get away with as a 5 needs to be a 9

Page 46: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

mission

visitation

worship

groupings

leadership

participation

program

access

visibility

parking

facilities

giving

Page 47: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

six possibilities

select three

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mission

visitation

worship

groupings

leadership

participation

program

access

visibility

parking

facilities

giving

Page 49: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. shepherding birthdays anniversaries illnessemergencies

Page 50: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

are you the ones are you the ones to cometo come

or or should we look should we look

for others?for others?

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We shepherdWe shepherdbecause because God first God first

shepherds usshepherds us

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credibilityintegrity honesty

truth respect

solid helpful dependable trustworthy

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credibilitycredibility1 2 3 4 5 6 7 8 9 101 2 3 4 5 6 7 8 9 10

grace peace hopegrace peace hopepersonalpersonalshepherdingshepherdingproject, objectiveproject, objectivefriends, leadersfriends, leaderscongregationcongregationcommunitycommunityinstitution, postinstitution, post

Page 54: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

2. worshipcommunity servicesmultiple serviceswarm, welcomingmusic, stirring, inspiringpreaching, helpful, hopefulservice, power, movement

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3. groupingsone time seasonal short termsmallsprinter

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4. leadershipshort termhigh delegationpower 4th generation

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5. visibilityflowers landscapingattractive sign Christmas 2015

Easter 2016

buildings disappear, become invisibleshow something new each year

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6. building study valueendow part or whole30 year possibility

Page 59: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

we build on our strengths

we do better what we do best

we are now in the strongest position to add

a new strength

Page 60: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

match the plays with the players

send in the plays the players can run

never send in more plays than the players can run

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six possibilitiesselect three

shepherdingworshipgroupingsleadershipvisibilityfacilities

Page 62: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

mission

visitation

worship

groupings

leadership

participation

program

access

visibility

parking

facilities

giving

Page 63: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Motivationsthat Help

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Church Culture Mission Culture

Millennial Culture

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Church Culture

Challenge

Reasonability

Commitment

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Mission Culture

Compassion

Community

Hope

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Compassion

Community

Hope

Challenge

Reasonability

Commitment

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Motivational Match

Motivational Gap

Page 69: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 70: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 71: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

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good shepherd

helpful preaching

wise, caring leader

community pastor

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the more shepherding

the less bickering

the less shepherdingthe more bickering

Page 74: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

the more shepherding

the more giving

the less shepherdingthe less giving

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recruiting

volunteers

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Mary

we invite you to come

fall in love

with this group of kids

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kids care

what the teacher knows

when they know

the teacher cares

Page 78: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

the foundation

of

learning

is

love

Page 79: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

the team

plays well

for

the coach

who loves the team

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loving

listening

learning

leading

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50 H 50 H50,000

PAB

KL

10,000Commitment Challenge Reasonability

LGHSREFA

40,000

Page 82: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

50 H 50 H

50,000

Compassion Community Hope

50,000

Page 83: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

We are grateful for thecompassion and generosity of God’s grace in our lives

We are thankful for the hopewith which God blesses us

We generously pledge ______ to advance God’s Mission in 2016

Page 84: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

ShepherdingListening Learning

LeadingWorship - Giving

1 5 7

Page 85: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

discipleshipis

compassion

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stewardshipis

compassion

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Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 88: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Church Culture Mission Culture

Millennial Culture

Page 89: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 90: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 91: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Compassion

Community

Hope

Challenge

Reasonability

Commitment

Key

Leaders

Grass

Roots

Pastor

Staff

Un

church

Page 92: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

shepherding visitsyour spirithope plan3 one-time eventshope projectrecruit compassion 8-12 worship

closing hymn3 persons

help projectbulletin

meetingsforgive

Page 93: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Congregations of the Future

Page 94: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. grace peace hope2. strengths3. motivations4. small, strong – large, regional 5. excellent sprinter6. grassroots7. highly creative

Page 95: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. grace peace hope2. strengths3. motivations4. small, strong – large, regional

Page 96: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

John, be at peace

you are doing solid work

they can never

compete with you

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small

mega

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bigness stirs the desire for closeness

immensity breeds the longing for immediacy

fear breeds the need for comfort

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small

strong weak dying

middle

large

mega

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3 small, strong worship congregations

is one large, regional

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small

strong weak dying

middle

large

mega

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1. grace2. strengths3. motivations4. small, strong – large, regional 5. excellent sprinter

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packing for vacation

homework

sermon preparation

children at school ADD

children’s choirs 1P 1S

marathon

grandchildren

Lutherans

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Excellent Sprinters

Short term

Highly intensive

Near the time at hand

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Solid Marathon Runner

Routine

Regular

Weekly, Monthly

Page 106: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

people learn both

patterns of behavior

grandparents

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nomad

agrarian

industrial

technological

marathon marathon

marathon

sprinter

Major Shifts

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nomad

agrarian

industrial

technological

marathon marathon

marathon

Major Shifts

Page 109: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

nomad

agrarian

industrial

technological

marathon marathon

marathon

sprinter

Major Shifts

millennial easy sprinter

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One Time

Seasonal

Short Term 3 - 5

Long Term 6 +

Weekly, Monthly Yr Rd

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Dying Congregations

long term 6+

wk mo

yr rd

short term 3-5

seasonal

one time

8

6

Page 112: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Weak, Declining Congregations

long term 6+

wk mo

yr rd

short term 3-5

seasonal

one time

8

6

4

21

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21

4

6

8

Strong, Healthy Congregations

one time

seasonal

short term 3-5

long term 6+

wk mo yr rd

once

Page 114: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

4

6

8

Strong, Healthy Congregations

one time

seasonal

short term 3-5

now

Page 115: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

missionshepherdingworship fellowship common interest recreational Bible prayer gatheringteam, task forcegiving

One time

Seas onal

Short term

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1. grace2. strengths3. motivations4. small, strong – large, regional 5. excellent sprinter6. grassroots

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October 31, 2017

500 years

“grace comes equallyto all persons”Martin Luther

“grace is grassroots”Kennon Callahan

Page 118: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

top downhierarchicalautocratic benevolentdictatorial structures

have seen their day

Page 119: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

people join a congregation, not a denomination

the local congregation is the center of life

local congregationssupport one another

Page 120: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. grace2. strengths3. motivations4. small, strong – large, regional 5. excellent sprinter6. grassroots7. highly creative

Page 121: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

highly creativethe focus is on the project

not on duties responsibilities job descriptions position

the project is the power

Page 122: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1. grace2. strengths3. motivations4. small, strong – large, regional 5. excellent sprinter6. grassroots7. highly creative

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the best daysare ahead

for congregationswho focus on

these seven possibilities

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Leaders

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worship

ways people give

giving pattern

thank you

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Easter is

God’s Way

of teaching us

our future

Page 127: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Increase Worship

Increase Giving

warm, welcomingmusic, stirring, inspiringpreaching, helpful, hopefulservice, power, movement

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traditional revival

high church jazz

liturgical bluegrass

gospel praise

contemporary blended

seeker generation

family stadium

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Easter

Christmas

8 Major Community

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2015

Easter

Christmas

2

4

2016

3

7

2017

3

10

Page 131: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

visits 1 5 5phone 2 5 10notes 1 5 5email 2 10 20 text 1 20mail 2 50

families invited 110

total persons 330

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family, friends life stagehuman hurt hopecommunity interest

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Average Worship 50

Highest Sunday 90

Major Community Sunday 150

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the first Sunday we came

Mary

so warmly welcomed us

we knew

we had found home

Page 135: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

new person greeters

ushers

pew greeters

choir

worship leader

pastor

Page 136: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

simple complex

stirring profound

inspiring thoughtful

emotional intellectual

Balance

MusicPreaching

Page 137: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

simple complex

stirring profound

inspiring thoughtful

emotional intellectual

Music

Preaching

Page 138: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

simple complex

stirring profound

inspiring thoughtful

emotional intellectual

balance

Music Preaching

Page 139: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

simple complex

stirring profound

inspiring thoughtful

emotional intellectual

balance

MusicPreaching

Page 140: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

first three minutes

last three minutes

warm moments

1 strength for living

Page 141: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

worship

ways people give

giving pattern

thank you

Page 142: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Ways People Give Generously

Spontaneous

Major Sundays

Planned

Major Project

Enduring Annual

Page 143: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Total Giving 50,000

Spontaneous

Major Sundays

Special Planned

Major Project

Annual

Enduring 50,000

closed closed

closed

closed

closed

Page 144: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Total Giving 150,000 Spontaneous 12,000

Major Sundays 8,000

Planned 5,000

Major Project 60,000

Enduring 15,000 Annual 50,000

Page 145: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

15 16 17

Spontaneous

Major Sunday

Special Plan

Major Project

Annual

Enduring

Page 146: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

worshipways people give

giving pattern

thank you

Page 147: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

giving pattern

Page 148: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

people give the way they receive their income

barter harvest

cash weekly

check monthly

check/credit card monthly

seasonal seasonal

auto transfer seasonal

Page 149: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

J F M A M J J A S O N D

Giving Pattern

Page 150: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

J F M A M J J A S O N D

Giving Pattern

Page 151: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

J F M A M J J A S O N D

12 6%

13 5%

14 7%

3YA 6%

15 100,000

Giving Goal

Jan 6,000

Given 6,000

Thank You

Page 152: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

J F M A M J J A S O N D

12 6%

13 5%

14 7%

3YA 6%

15 100,000

1/12 8.33%

Needed 8,333

Received 6,500

Short 1,833

Page 153: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

J F M A M J J A S O N D

12 6%

13 5%

14 7%

3YA 6%

15 100,000

Giving Goal

Jan 6,000

Given 6,000

Thank You

Page 154: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

worshipways people give

giving pattern

thank you

Page 155: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

thank you

Page 156: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

positive reinforcement

raises more generosity

any day than

negative reinforcement

every day

Page 157: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Thank You

Well Done

Page 158: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

1 > 3 good will

1 > 3 ill will

Page 159: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Congregation Thank You

Recorded Contributions

Special Gifts

Thank You Statements

Encouragement Letter

News Letter, Bulletin

Year End “Thank You”

Page 160: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

worship

ways people give

giving pattern

thank you

Page 161: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

Living in Grace

Strengths for This Time

Motivations That Help

Congregations of the Future Leaders

Page 162: At The Crossroads Dr. Kennon L. Callahan, Ph. D. London, Ontario June 4, 5, 2015.

The Grace of God bless you….

The Peace of Christ be with you….

The Hope of the Holy Spirit lead you….