AT REUSE STRAND Joy Kniskern, Principal Investigator, Pass It On Center Liz Persaud, Pass It On...
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AT REUSE STRAND Joy Kniskern, Principal Investigator, Pass It On Center Liz Persaud, Pass It On Center Trish Redmon, Pass It On Center How to Start an Assistive Technology Reuse Program
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Transcript of AT REUSE STRAND Joy Kniskern, Principal Investigator, Pass It On Center Liz Persaud, Pass It On...
AT REUSE STRAND
Joy Kniskern, Principal Investigator, Pass It On CenterLiz Persaud, Pass It On Center
Trish Redmon, Pass It On Center
How to Start anAssistive Technology Reuse Program
What do you want to do? AT Reuse activities include:
Device exchange Device loan Reassignment Refurbishment Remanufacturing (NO, NO, NO!) Recycling
Device exchange:
Matching donors to users without intervention (e.g., “classifieds” and on-line auctions)
Device loan:Providing a device
on loan for some period of time or indefinitely, usually to help user make informed choice or to provide interim solution
3How to Start an AT Reuse Program
Program web sites and E-Bay, Craig’s List,Newspaper ads, et al.
Reassignment: Making donated
devices available to new users
Refurbishment:Repairing/
restoring donated devices to working order
4How to Start an AT Reuse Program
Remanufacturing – making changes to donated items that alter original manufacturer’s specifications or function
NOT RECOMMENDED!
Recycling – breaking down unusable devices into spare parts or disposing of in an environmentally appropriate manner
5How to Start an AT Reuse Program
What kinds of reuse programs exist? Some accept and refurbish durable
medical equipment. Some accept and refurbish computers and
other digital devices. Some are dedicated to sharing AT in school
settings. Some receive donated medical supplies for
redistribution.
6How to Start an AT Reuse Program
Just thinking about starting a program? Talk to your state AT Act Program Director
about your idea. He or she will know about existing reuse initiatives and unmet needs in your area.
Explore the possibility of affiliating with an existing network or program. (There are even for-profit franchising opportunities in AT reuse.)
Talk to local advocacy and support groups for people with functional needs.
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Learn about reuse.Pass It On Center offers resources to promote new programs and to help existing ones improve.
Indicators of Quality with online tool
Online Knowledge Base
PIOC web site Free webinars Business plan
model for start-ups
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Determine an Appropriate Legal Status Nonprofit
Independent, dedicated to reuse Part of an existing organization with other programs
Government agency Commercial (for profit) Public/private partnership
Important to protect the program in any form.
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What’s involved in refurbishing durable medical equipment? Repair Sanitization Inventory tracking Storage facilities Transportation
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What concerns are unique for computer reuse? Data removal Software
licensing Technical
training for workers
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Web Exchange must be easy, right? Even that needs
policies and procedures to protect users.
Accessibility Privacy Security User navigation
aids Disclaimers Reporting system Protection from
fraud
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Where can you get equipment donations? Publicize the program through service
organizations and churches. Get acquainted with your local AT providers. Talk to your local hospital. Have equipment donation drives. Meet the funeral directors. Get your customers to spread the word.
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What are the major customer service concerns? Devising consistently applied eligibility
policies Matching users to the appropriate devices Providing technical assistance to customers Following up customer to capture data on
outcomes Notifying users of devices subject to FDA
recall or safety advisories
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Staffing the Reuse Program Finding the right mix
Employees Contractors Volunteers
Training all workers Managing performance
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Marketing the Reuse Program Who does the program serve?
Geographical area or special population How to you publicize the program to
potential donors and financial supporters? How do you create awareness of the
program for people in immediate need of AT solutions?
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Where do programs get financial support? Other charitable organizations or foundations Corporate donors Individual contributors Contracts for services Grants from government or foundations Fundraising activities Fees for program services
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How can you use partnerships and collaboration with other organizations to extend your reach or provide stability for the program?
Partnering helps: Fill gaps in services Share facilities Promote awareness Raise funds Obtain equipment
donations Respond to
emergencies
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Still want to start a program? GREAT! We’ll
help you get started.
Meet with your support group.
Use our outline to draft a business plan for the proposed program.
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DISCLAIMERThis work is supported under five-year cooperative agreement #H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life. However, the contents of this publication do not necessarily represent the policy or opinions of the Department of Education, or the Georgia Department of Labor, and the reader should not assume endorsements of this document by the Federal government or the Georgia Department of Labor.
Speaker contacts:
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Joy KniskernPrincipal Investigator, Pass It On Center [email protected]
Liz PersaudTraining & Development [email protected]
Trish RedmonConsulting Educator/[email protected]
Lindsey Bean KampwerthOT/[email protected] http: www.passitoncenter.org
