®

Blackboard innovation: a global perspective of effective practice

Aston University

29th October 2015

Gillian Fielding, Customer Success Advocate,

Andy McGinn, Account Executive

Role Overview!

1. We want your stories

2. Slides are available at:

gillian.fielding@blackboard.com

@gfielding

Customer Success TeamAlan MassonTeam Lead

(UK, I & Nordic)

Mark Bailye(ANZ)

Gillian Fielding(UK, I & Nordic)

Susan D’Aloia(APAC) (N. LAC) (S.LAC)

Pre

vio

us

Ro

le

Senior Academic Manager (University of Ulster)

Senior NetSpotConsultant

Digital Skills Manager, Academic, (University of Salford)UCISA Digital Capabilities Group

Senior Academic Manager (Broward College, Vietnam)

Status: Not yetappointed

Status: Not yetappointed

Pro

du

ct

Flu

ency

BbLearn, Mobile, Collaborate, Moodle

BbLearn, xpLor, Collaborate, Enterprise Moodle,Moodlerooms,

BbLearn, Mobile, Collaborate

BbLearn, Mobile, Collaborate, Moodle

Exp

erti

se

• Academic change management

• Academic Development

• Assessment &Feedback

• Curriculum innovation

• Learning Design• Strategic VLE

planning and implementation

• System and workflow analysis

• Academic change management

• Analysis of learning & development

• Curriculum & instructional design innovation

• Process improvement

• Strategic VLE planning and implementation

• Training and development needs analysis

• Academic change management

• Staff Development: training needs analysis, programmedesign, implementation and evaluation

• Curriculum & instructional design innovation

• Strategic VLE planning and implementation

• Academic change management

• Academic Development

• Curriculum & instructional design innovation

• Training and development needs analysis

Role Overview

1. Work in partnership with you to help you maximize your use of Blackboard products in order to realize strategic benefits and impact

2. Work with you to maximise on your investment in the product/s

3. Provide customers with expertise, support and guidance on effective and innovative adoption and implementation of Blackboard solutions

Purpose of the session

1. To show examples, from across the globe, of how universities are using Blackboard innovatively

2. To discuss some of the examples and consider if they would benefit your students/you

3. Questions – just ask

Enabling effective student engagement

Bond University: Innovative use of Collaborate

Virtual students in a physical class/ physical students in a virtual class

Uses Collaborate to show slides, apps, whiteboard

Uses polling tool

Raise hand tool

Records sessions

Student engagement increased

Best practice

Uses chat tool

RMIT: Using Collaborate with placement students

Best practice

Virtual student presentations

Students shared their workplaces

Brought a sense of belonging

Brought a sense of shared experience

Peer support

Device agnostic

Charles Darwin University: MOOC

Best practice

‘Interactive’ content

Range of content

Sharing/reusing resources

Live learner support

MOOC

Groningen University: Student portal

Best practice

Improved retention and grades

Standardised

Consistency

One stop shop

Personalised with RAG

Improved communications

Sheffield Hallam University: My SHU page

Groningen University: Student “engagement”

Best practice

Student orientated university

Nestorsupport – 1 per faculty

Helping in digital exams

Staffing the Helpdesk

Employment

Achieving ‘operational excellence’

Expanding online provision

Paris Dauphine University: Expanding their online provision

Best practice

Recruited students

Ceased an opportunity

Expanded online provision

Provided staff development

Executive sponsorship

Staff development

Business continuity/expansion

Assessment and Feedback

Groningen University: digital exams

Best practice

Improved submission quality

Saved 6000 hrs, Marking time down from 24-13mins

Rich media and adaptive exams

Paying students to support

All students experience

Blackboard met their needs

Students like digital exams

Enhanced student

Kadir Has University, Turkey: Digital exams

Best Practice

Minimises errors

Saves student time

Feedback quicker

Less stressful

University of West England: esubmission using Grade Journey

Best practice

Plagiarism detection tool

Time saving UWE saved £1m

Less frustrating

Reduction in grade entry errors

Enhancement student experience -cheaper

Tracked submission

Quicker turnaround of results

Dedicated ‘Coursework” tab

Kadir Has University, Turkey: Blackboard use

Best Practice

Digital exams

Mobile use

Learn, discussion boards, announcements

SafeAssign

Learning Analytics

Sheffield Hallam University: Rubrics

Best practice

Went beyond minimum standards

Tool for reflecting on teaching practice

Tool for reflecting on TEL use

Brought greater consistency

Wide stakeholder involvement

Shared resource - publically

Enhance effectiveness and efficiency of educational communities and committees

University of Bristol: Blackboard spaces for Course Reps

Best practice

Shared space for Course Rep’s

Improved communications

Improved representation

Sharing and discussion of papers

Availability of tools

Training provided

Use of rubric

Various universities: Blackboard for committee spaces

Best practice

Shared community gateway

Used regularly

Familiar environment

Simplified admin and access

Documents shared to agreed policies

QA - Version controlled

QA and robust - Backed up

‘Safe and secure place for committees’

Liverpool John Moores University: Boards of Study

University of Reading: Policy re sharing of SSLC minutes

University of Leicester: College Academic Committee

Staffordshire University: Faculty Research Ethics Committee

Virtual Open Days

Bangor University: Virtual Open DaysBest practice

Definitions vary

Video tours

360 tours

Mix of professional and crowd sourced content

Online replica of physical events

Derby University: Virtual Open Days

Now the primary call to action

Student bonding: The “jewel in the crown”

Conversion rate

Doubled student numbers

Easy and inexpensive

Distance learning has gone global

Best practice

Library enhancements

Bath Spa University: Library site

Student experience

Students went to Blackboard

So the Library went to Blackboard

Best practice

University of Bristol: eReserve

Manages copyright risk

Measures use

Reports, auditors and suppliers

Simplified workflow

Course membership restricted

Best practice

Students get key reading

Keele University: Digitisation service

Service run through Blackboard

Improved workflow

Tracked and monitored

Best practice

Enhanced utilisation of key support services

Sheffield Hallam University: Employability tab

Aberystwyth University: Separate tabs for past courses

Supporting staff and sharing practice

San Diego Community College, US: Staff development

Online learning in online learning

Self-paced

Certificated

Uses interactive, engaging content

Promo video uses previous students

Useful refresher

Best practice

Includes State guidelines

Sheffield University: Utilising other bodies

Best practice

National bodies such as: JISC

UCISA

HEA

Subject disciplines

University of the West of England: Supporting users

Segmented support pages

FAQs

Hot Topics

e.g. Online Assessment – What’s changed (staff)

e.g. Module not available? (students)

Links to policies, training, guides

Best practice

Sheffield Hallam University: Sharing practice

Blog

Events

Resources

Staff development

Best practice

Announcements

Sharing Practice: How do you do this internally?

Community of Practice

Staff Development events

Webinars

Case studies

Profile Raising

Involve students

Best practice

Blog/newsletters

Sharing Practice: How do you do this externally?

Presentations

Webinars

Case studies

Communities of Practice

Awards

Research

Best practice

Blogs

Questions?

gillian.fielding@blackboard.com

@gfielding