Asterisk Voicemail Services
-
Upload
chris-thompson -
Category
Technology
-
view
1.315 -
download
2
description
Transcript of Asterisk Voicemail Services
Created by Chris Thompson - IT Manager, SBT
Asterisk Voicemail Services
An Open Source Solution that rival’s the competition in reliability and feature sets
at a fraction of the cost…
Created by Chris Thompson - IT Manager, SBT
Product Selection
Asterisk Business Edition is a mature product with roots from the popular Open Source product “Asterisk”.
Provides a cost effective alternative to a costly closed source application.
Business Edition Release of Asterisk is regression tested to ensure stability.
In house expertise, coupled with 24/7 support services from Digium ™ Inc., assures maximum up-time.
Created by Chris Thompson - IT Manager, SBT
Purpose
This product is intended as a drop in replacement for an existing Cisco Unity™ Voicemail Solution
Savings by 50% or more on licensing and maintenance renewals
Identical in terms of services offered by Cisco Unity ™.
Features such as “Web Access” are unique to the Asterisk based solution.
Created by Chris Thompson - IT Manager, SBT
Feature Comparison
Feature: Cisco Unity 4.x Asterisk Business Edition
Store and Retrieve Voicemail Messages
Included Included
Voicemail to Email Delivery (messages sent as an attached .wav file)
May Require third party product if not in an
Exchange Environment
Included
Message Waiting Indication Included * Included *
Web Access to manage voicemail box
Not Available Included
Redundancy and Failover Included Included
* Message Waiting Indication confirmed with VoIP phones. Testing underway to determine MWI support with Legacy PBX and Centrex Services.
Created by Chris Thompson - IT Manager, SBT
Integration
Diagram by Will Espinoza
Asterisk Primary Server
SBTCM2Cisco Call Manager
Cisco Voice Gateway Router
H323 Trunk
SIP Trunk
SIP Trunk
PSTNPRI (Multiples)
Cisco IP Phone Cluster
Asterisk Secondary Server
CSACM2Cisco Call Manager
Cisco Voice GatewayRouter
H323 Trunk
SIP Trunk
SIP Trunk
PSTNPRI (Multiples)
Cisco IP Phone Cluster
IAX Trunk
CSACM1Cisco Call Manager
SBTCM1Cisco Call Manager
Created by Chris Thompson - IT Manager, SBT
Application
Asterisk VoiceMail Menu:1 Old Messages
3 Advanced options
1 Send reply2 Call back3 Envelope4 Outgoing call5 Leave message* Return to main menu
4 Play previous message5 Repeat current message6 Play next message7 Delete current message8 Forward message to another mailbox9 Save message in a folder* Help; during msg playback: Rewind# Exit; during msg playback: Fastforward
2 Change folders3 Advanced options0 Mailbox options
1 Record your unavailable message 2 Record your busy message 3 Record your name 4 Change your password * Return to the main menu
* Help
# Exit
Created by Chris Thompson - IT Manager, SBT
Web Access to Voicemail Box
Web Access Login
Created by Chris Thompson - IT Manager, SBT
Web Access to Voicemail Box
Web Voicemail Access
Message List
Message Controls
Message Playback on Computer
Folder Selection
Created by Chris Thompson - IT Manager, SBT
Demonstration
On-site Demonstration available:
Created by Chris Thompson - IT Manager, SBT
Thank You for Attending