Asterisk ® -based PBX Solutions
description
Transcript of Asterisk ® -based PBX Solutions
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Asterisk®-based PBX Solutions
Open Source Telephony Interfaces, Appliances
and Utilities for Commercial Installations
Asterisk is a registered trademark of Digium, Inc.
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Introduction to Xorcom
• Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2)• 5 lines of IP-PBX (type/size of business)
• USB-connected channel banks
• Property Management System (PMS) interface for hospitality
• Built-in reliability• TwinStar™, Rapid Recovery™, RPS
• Xorcom drivers: standard component in Asterisk since v. 1.2.4 (Feb ‘06)
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Distribution & OEM Channels
Distributor OEM
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Among our Customers
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New Standard for Asterisk Connectivity
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XPP: Unique Selling Points
• High speed 480 Mbit/s USB2 connectivity • Supports very high densities• Typical uncompressed voice: 2,400 calls/USB
• Full support for fax and modems • Modular and scalable• Additional ports are ‘hot pluggable’• Simple integration of software
applications
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POWERFUL OPEN-SOURCE ENGINE
Asterisk is a registered trademark of Digium, Inc.
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Asterisk
• Worldwide body of avid developers• Robust and accepted platform• Jan ‘09 report from Eastern Mgmt Group• 18% of N.A. installs based on open source• Most popular open-source telephony OS (85%)
• Minimal $$ needed to start; higher flexibility• Open Source PBXs typically cost ~40% less than
conventional telephone systems • Simple to integrate s/w apps
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ASTRIBANK™Asterisk® USB Channel Bank – “Best of Show” in Open Source Category – IT Expo West 2009
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Astribank Overview
• Direct USB connection to Asterisk server• Drivers are native in Asterisk• Auto detection of analog/digital ports
• Peripheral device support (I/O ports)• All units are “TwinStar™-ready”
* Astribank
USB
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Modular Design
• Flexible and scalable
Astribank
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Multi PRI
• Intended for CLECs and other VoIP providers• 6 to 16 PRI ports• 1U chassis• Comes by default with:• Redundant power supply• Hardware echo canceller for all channels
• Up to 4 PRI ports per main board • No single point of failure for all ports
• Supports TwinStar™
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XORCOM IP-PBX PRODUCT LINESFive lines to meet requirements of different
sizes and types of businesses
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Xorcom IP-PBX Product Lines
XR1000 – up to 30 users
XR2000 –up to 200 users; up to 4 Astribanks
XE3000 – up to 1000 users; up to 20 Astribanks
XR3000 – up to 1000 users; up to 20 Astribanks
XE2000 – up to 200 users; up to 4 Astribanks
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IP-PBX Features (partial list)
• User-friendly Web Interface • Interface in Different Languages• CDR (Call Details Record)• TDM/SIP/IAX Trunks• Remote Extensions• Voicemail• Fax Support• Voicemail to Email• IVR Menu System• Ring Groups• Call Queues• Conference Rooms
• Follow-Me • Time-Based Routing• Advanced Dialing Rules• Music On Hold• Paging and Intercom• Web Access to Voicemail• Admin Status Screen• Package Manager
(for easy updates)• Phone Provisioning Tool• Network Settings Tool• Echo Cancellation - OSLEC (Open
Source Line Echo Cancellation)• See Web listing
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Peripheral Device Support
• Input ports• Up to 4 input ports• Possible usage
• Fire/burglar alarm integration• Intercom
• Output Ports• Up to 2 output ports• Possible usage
• Opening electrical lock• Parking gate
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User Interface & Management
• Elastix
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XE2000 and XE3000
• LCD and touch panel• Network settings• Status – network info,
RPS monitoring, HW status• Maintenance – reboot, restart processes
• RAID1• Fan redundancy• Additional Ethernet port• Internal backup and restore
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XE or XR? When to Choose Which…
XR Series• For businesses with
standard telephony requirements, where telephone traffic is typically at 40% usage, and
• Where cost is a major consideration
XE Series• For businesses whose call
volumes are higher than 40%, and/or
• are running additional applications which mandate a more powerful phone system, and/or
• have stricter policies about networking and reliability
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Xorcom IP-PBX Specifications - I
FEATURE/MODEL XR1000 XR2000 XR3000 XE2000 XE3000
Max. capacity (users) 30 200 1000 200 1000
Max. concurrent calls 10 45 300 45 480
Max. analog ports 16 160 800 160 800
Telephony modules
FXS, FXO, BRI ISDN + + + + +
E1/T1 PRI, E1 R2, T1 CAS - + + + +
Ethernet port(s)
10/100 Mb/s + + - + -
10/100/1000 Mb/s - - + + 2x
Mass storage
4GB Embedded Disk Card + - - - -
250 GB HDD - + + + +
500 GB HDD - * * * *
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Xorcom IP-PBX Specifications - II
FEATURE/MODEL XR1000 XR2000 XR3000 XE2000 XE3000
RAID1 (Dual Hard Drive) - - - + +
Fan redundancy - - - + +
Rapid Recovery™ * * * + +
Internal backup and restore - - - + +
Restore to factory default - - - + +
Power supply notification - - - + +
Front panel LCD and keypad - - - + +
Front panel USB access - - - + +
Internal power supply - + + + +
19” chassis 1U 2U 2U 2U 2U
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SUPPORTED EXTRASSimplifying and extending the usability of
open source telephony
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Telecom Connector Option (TCO)
• Optional factory installed add-on• Unites FXS ports into a single telecom
connector on the rear panel• Available for all Astribanks,
XR2000 and XR3000 units with ≥8 FXS ports• Does not disable front panel FXS ports; can be used in parallel • Excellent for maintenance; front panel LEDs are active when
the Telco port is in use • Supplied with 3 meters (~9 ft) telecom cable
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Hardware Echo Cancellation
• High level EC and voice enhancement• 1 module per Astribank/iPBX (w/telephony ports)• 32-144 speech channels per module• Removes load from the CPU• 128 ms tail (vs max 32 ms with OSLEC)• Basic module supports 32 channels• Additional channels are licensed in
bundles based on port type
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Rapid PA™ - Public Address System
• Small stand-alone unit; activated by dialing port’s extension
• 2 RJ11 ports per Rapid PA • ‘PBX’ port connects directly to Astribank FXS port • ‘PA’ connection connects to PA ‘line in’ port
• No power supply needed; uses Astribank FXS feed• PA device: • standard PC speaker with internal amplifier • industrial-strength amplifying system• anything in-between…
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RAID1 Support
• Geometrically increases IP-PBX hard-drive reliability
• Supplied with XE2000 and XE3000• Two hard disks are supplied;
all blocks replicated/mirrored• If the active hard disk fails, the second hard-disk
automatically takes over and an alarm e-mail is sent to the system administrator
• PBX continues working seamlessly
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PBX Disaster Recovery Made Simple
• Never worry again about:• natural disasters• hardware failure• human error
• Now you can create, save and restore your PBX files in minutes!
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Rapid Recovery: Backup & Restore
• Utility and storage space 2GB USB Disk-on-Key (DOK)• Supports all Xorcom IP-PBX models – standard on XE;
optional on XR• Backs up entire PBX including
user-defined options:• configuration files• voice prompts• voice mail
• Descriptive name for each backup• Single DOK for multiple system backups;
Up to four* different system recoveries on single DOK* For XEx000 and XRx000. A single, non-compressed backup is supported for XR1000.
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Rapid Tunneling Utility
• Secure remote access to IP-PBX• Pre-installed on all IP-PBX models• Targeted, real-time support• End user determines when to
connect/disconnect• No technical knowledge required of end user• In real time, Xorcom support specialist can:
• troubleshoot• perform diagnostics• correct configuration issues
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Redundant Power Supply
• Microcomputer-based control system • Supports up to 16 Astribanks (512 analog ports)• Constantly monitors power requirements• In the event of malfunction• Automated alert to sys admin • Load balancing of remaining units
• Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections
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Calculating # of Required PS
Call Center (100% usage)
# of Astribanks # of Power Supplies (PS)
4 2
5-8 3
9-12 4
Standard Office (40% usage)
# of Astribanks # of Power Supplies (PS)
8 2
9-12 3
13-16 4
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COMPLETE CONCIERGEIntegrated Hospitality Telephony Solution
Certified
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Complete Concierge Overview
• Provides comprehensive communications for hotel guests and staff at a reasonable cost
• Integrated system:• VoIP-enabled PBX• Property Management System interface
(or stand-alone PMS) • Call Accounting software
• Leverages existing hotel infrastructure, such as cabling and analog phone sets
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PMS Interfaces
• Certified interoperable with:
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Choice Package Features
• Integrated wakeup (can be set by Hotel Staff or by Guests)
• Integrated browser-based operator panel
• Front desk check-in/check-out• Guest name applied to room
upon check-in• Vacant applied to room upon
check-out• Opening phones for calls at guest
check-in• Closing phones for calls at guest
check-out
• Opening of guest voicemail box upon check-in
• Cleaning of all voice messages in guest voicemail box upon check-out
• Built in room state system for control of room status and maids
• Built in Mini-bar soft phone for control of mini-bar management
• Built in and fully integrated Call Accounting System with adjustable rate tables
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COMPLETE CONCIERGE PRODUCT DEMO
View On-line Recording
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COMPLETE CONCIERGE FAQS PAGE
http://www.xorcom.com/products/complete-concierge-frequently-asked-questions.html
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TWINSTAR™ True Redundancy for Complete Asterisk PBX
“Best of Show” in On-Site Product Launch Category – IT Expo East 2009
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High Availability Solution for Asterisk
• Provides full redundancy for a complete PBX system, incl. telephony interfaces
• Quick and automatic failover process keeps downtime to an absolute minimum
• Auto detection of server failure & switch to backup server
• Firmware-based switching mechanism is not network-dependent
• Solution components:• two Xorcom IP PBX units with identical configurations• Xorcom Astribank channel bank(s) with dual USB ports
XPP Technology
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Initial Setup: Identical Servers
• Two Xorcom servers + dual-USB Astribank
PSTN
Astribank (front panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
Analog Phones
IP Phones
LAN/WAN
USB USB
Xorcom server(primary)
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Standard Operation: Primary Active
• Two Xorcom servers + dual-USB Astribank
IP Phones
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
Xorcom server(primary)
Analog Phones
LAN/WAN
USB USB
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IP Phones
Analog Phones
If the Primary Server Fails…
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
LAN/WAN
Server Failure
Xorcom server(primary)
USB USB
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Analog Phones
IP Phones
…the Backup Server is Activated
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
LAN/WAN
Switch Changes to Backup Server
Backup Server assumes Primary Server IP Address
Xorcom server(primary)
USB USB
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Installing Astribank on Distributions
• For Astribank FXS/FXO/PRI• install the fxload package for uploading of Astribank
firmware• install the freepbx-module-zapauto package for
automatic channels configuration• For Astribank BRI• same packages as above• install BRIstuff • recompile Asterisk, Zaptel, and libpri from the source
• Full documentation on Xorcom Web site
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CASE STUDIES
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Visit Our Web Site…
Product Vertical Industry Country
XR1000 Health Care USA
XR2000 Advertising United Kingdom
XR2000 Recruitment United Kingdom
XR2000 Transportation & Banking Reunion Island
XR2000 Legal United Kingdom
XR2000 Real Estate Uruguay
XR3000 Marketing Research Kazakhstan
XR3000 Software Israel
Astribank Finance Greece
Astribank Finance Ireland
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TESTIMONIALS
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What Our Customers Are Saying:
“The Xorcom IP PBX allowed us to
implement the most economical type
of telephone communication, and
thereby substantially reduce the cost
of our main activity...” –
Sergey Vanner, COMICON
“The flexibility of the Xorcom system was the decisive factor for us. It
enabled us to use existing handsets, which saved us
money.” – Colin Goldstein, Redbus Media Group
“The system works extremely
well, with very good call
quality, and lots more
functionality than our
previous PBX.” -
Paul Isdell, Cavanagh Isdell &
Co
“Saving money was felt in the first month as we were able use the
phones in our branch offices via the LAN free of charge.” - Steve Harder, IT Manager at FTS
“Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours.” - Bruno K. - Cirrus Informatique
“Both the equipment and
our integrator exceeded our
expectations.” - Diego
Braglia, Inmobiliaria Braglia
“Xorcom makes great telephony hardware and
backs it with tremendous
service.” - Blan Cox
“The capital cost of implementing the proposed
solution was half the price of purchasing a
traditional solution yet by using IP telephony all
the functionality is still provided. While the cost
savings are impressive, what is really great
about this solution is the flexibility; it does
everything and much more than the
competitors - with no hidden costs.” - David
Merson, JD Law
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KEY SALES & SUPPORT BENEFITS
Why Choose Xorcom? In a Nutshell…
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Sales Benefits of Xorcom Platform
• Simple, pre-configured: works ‘out of the box’ to save time and money
• Small, professional, industry standard 19” 1U/2U• High density:
• Up to 32 analog, 120 digital or 144 combined ports (per chassis)
• Full telephony connectivity: FXS, FXO, PRI (E1/T1), T1 CAS, E1/R2, BRI ISDN
• Modular and scalable• Connects to VoIP (SIP, IAX), incl. soft phones
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Support Benefits of Xorcom Platform
• 12-month warranty; on-going free software upgrades for future features
• Rapid Recovery™ for backup/restore• Redundant Power Supply for extra reliability• RAID1 for dual hard disk drive redundancy• Rapid Tunneling™ for easy remote
maintenance• TwinStar™ failover solution
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Thank You