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Transcript of Assurant Supplemental Coverage Matt Krueger. 2 Assurant Supplemental Coverage 2 Supplemental...
Assurant Supplemental CoverageMatt Krueger
2 Assurant Supplemental Coverage2
Assurant Supplemental Coverage
• Supplemental individual plans
• Generally not subject to health care reform
• Fits well with major medical high deductible plans, Assurant Health AccessSM or Short Term Medical plans
• May also be sold as standalone
• Great paired with group medical
• Option for those who can’t afford major medical
• Every customer is a potential supplemental customer!
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Market Opportunity
• More than 49.9 million uninsured (Source: U.S. Census, Sept. 2011)
– Segment of this group has resources and desire to purchase supplemental products
• Paradigm shift in benefits– More high deductible plans with the opportunity to help
cover gaps and out-of-pocket expenses– Fewer employer-sponsored benefits– Consumer has more control over spending health dollars
and wants the most value per dollar
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Consumer Insights
• Direct questioning was utilized to determine the likelihood to purchase supplemental products (% of 6 and 7 scores on a 1-7 scale).
5 Q4. Thinking about the insurance plans you have evaluated in this survey, how likely would you be to purchase supplemental insurance in order to provide additional coverage for the following?
Consumer Insights
• Focus Group results– Consumers don’t really understand this space– Agents really help in explaining solutions
• Email Marketing– Successful test utilizing dental– Halo effect
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One simple application!
Assurant Supplemental CoverageDental
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Dental Insurance
• Scheduled indemnity plan which pays a set amount, up to the policy max, per procedure
• Customers can choose their own dentist — no network restrictions!
• Simplified rates - no ZIP code or industry based rates
• Benefits available the next day for cleanings• Coverage is portable• Great breadth of ages 0 - 70• No underwriting, only dental professionals are
prohibited• 40% discount when sold with IM or Health Access!
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Dental Insurance• 3 affordable options to fit every customers budget• Preventive does not count toward calendar year max
Basic Plan(Level I)
Intermediate Plan
(Level II)
Plus Plan(Level III)
PreventiveSeparated by 150 days
$75 per visit $100 per visit $100 per visit
Basic services $25 - $200based on procedure
$50 - $400based on procedure
$50 - $400based on procedure
Major services None None$20 - $1,000
based on procedure
Calendar year max
$500 $1,000 $1,500
Standalone Premium
$15.50 $26.50 $35 - $75
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Assurant Supplemental Coverage - DentalMay 2012 Product Availability
Issue Ages 0-64
Issue Ages 0-70
No Dental Available
Assurant Supplemental Coverage
Critical IllnessTerm-life CI and Cancer & Heart/Stroke
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Setting the Stage• Critical Illness plans are for customers worried about
not having enough money to pay for a life-threatening disease
• Will he or she have the money to cover medical and non-medical costs?
Everyday costs• Mortgage/rent• Car payments• Utilities• Food
Medical costs•Deductibles and coinsurance•Out-of-network costs•Experimental treatments
Unforeseen costs• Lost income• Travel to hospitals• Home adaptations• Home health care
Critical Illness benefits can help cover:
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Cancer and Heart/Stroke Overview• Why Cancer & Heart/Stroke?
– More than 1.6 million U.S. residents will be diagnosed with cancer this year (American Cancer Society, Facts and Figures 2012)
– Somebody in the U.S. has a heart attack every 34 seconds (Centers for Disease Control and Prevention, Heart Disease Fact Sheet, 2010)
• 3 Pillars of the Product– Simple
• Easy to understand plan design and underwriting process• Save time and integrate plans with just one click — only from Assurant!
– Flexible• Clients choose coverage for cancer only, heart/stroke only, or both• Available age 18 – 64 and greater face amounts for bundling with IM or
AHA
– Affordable• Clients pay for only the conditions they worry about most• Clients choose a benefit level ($10k to $75k) to suit their needs and
budget
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Term Life - Critical Illness Overview
• Life policy with Critical Illness benefits• Provides a one-time lump sum payment of up to
$100,000 upon diagnosis of any of 15 life threatening conditions
• Policy term: 10 or 20 years• Apply ages 18 - 59• Features:
– Waiver of premium option– Accidental Death Benefit option (not available in OH)
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Term Life - Critical Illness Plan Summary• Rates
– Issue age (not attained) based, 18 through 59 – Preferred/standard based on tobacco use
• Waiting periods (vary by state)– 90 days for cancer – 30 days for all other sickness-related conditions
• Underwriting– Critical Illness has its own self-standing application – Each applicant will undergo an MIB and Rx check– There are ineligible occupations and ineligible vocations which
will appear in the quoting tool– Height/weight chart matches individual medical for ineligibles
Please read the coverage documents carefully for a complete listing of benefits, limitations and exclusions. Benefits vary by state.
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The Good News
• The good news is that people are living longer and more successfully combating critical illnesses– The challenge is that the costs of fighting these diseases
can be costly — 60% of costs for fighting cancer may be non-medical*
– 33% of families deplete all or most of their savings in the event of a critical illness**
• A lump sum payment helps cover the costs of treatment because:– The payment is made directly to the insured, who can
spend the money at his or her discretion– Benefit is paid upon first diagnosis of condition
Source: * American Cancer Society, 2008. Statistics do not imply endorsement.** Market Facts, LIMRA, 2002.
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Assurant Supplemental Coverage – Critical IllnessMay 2012 Product Availability
Term Life – CI and Cancer Heart Stroke
Term Life CI
No CI or Life Product Available
Assurant Supplemental Coverage
AccidentAccident Fixed Benefit & Accident Medical Expense
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The Need for Accident Insurance
In 2007, 62 percent of bankruptcies were caused by medical debt. The American Journal of Medicine
In 2008, there were 42.4 million injury-related emergency room visits in the U.S.U.S. Department of Health and Human Services, February
2011
In 2009, 21.4% of adults in the U.S. had an emergency room visit.
U.S. Department of Health and Human Services, February 2011
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Accident Medical Expense Reimburses up to the chosen
benefit level ($2,500, $5,000, $7,500, $10,000) for out-of-pocket medical expenses
Low $250 deductible per accident
Individual or family coverage rates
24-hour coverage included
Guaranteed issue – no medical underwriting
Available 0 - 64
Great fit with Individual Medical!
Accident Fixed Benefit Pays a set cash benefit for each
covered injury service that can be used for any expenses
No deductible
Rates vary based on occupation
customer chooses 24 hour coverage or off-the-job coverage
Simplified underwriting process
Available 18 - 64
Great fit with Health Access!
Both accident plans also have these great features:• No waiting period • Use the accident benefits over and over without an annual maximum• Rates will not be raised for using the plan multiple times• Visit any doctor or hospital
Accident Coverage Options in Summary
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Accident Fixed Benefit – Key BenefitsBenefit Summary Level 1 Level 2
Accident Emergency Treatment (ER or doctor’s office)
$100 Adult/$50 Child $100 Adult/$50 Child
Initial Accident Hospitalization $1,000 $1,000
ICU Confinement $500/day $500/day
Accident Hospital Confinement $250/day $300/day
Accident Specific–Sum Injury
- BurnsUp to $2000 (2nd degree)/
$20,000 (3rd degree)Up to $2500 (2nd degree)/
$25,000 (3rd degree)
- Coma $15,000 $20,000
- Dislocation Up to $1000/$4000 Up to $1250/$5000
- Fractures Up to $3000/$4000 Up to $3750/$5000
- Lacerations $50-$800 $70-1000
- Surgical Repair Scheduled amounts up to $2000 Scheduled amounts up to $2500
Accidental Death $30,000 Adult/$15,000 Child $50,000 Adult/$20,000 Child
Ambulance (ground/air) $150/$1000 $200/$1500
Lodging $100/night $125/night
Major Diagnostic Exams $200 $200
Rehabilitation Unit $100/day $150/day
Accident Follow-up Treatment $25 $35 Please read the coverage documents carefully for a complete listing of benefits, limitations and exclusions. Benefits vary by state.
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Plan Features & Coverage Details
Accident Reimbursement Levels(per person, per accident) $2,500 / $5,000 / $7,500 / $10,000
Deductible $250 per accident/per person
Waiting Period None
Calendar Year Maximum None—benefits paid per accident
24-hour Coverage (on-the-job & off-the-job) Yes
Accidental Death & Dismemberment
100% of AME benefit upon death; 25% to 100% of AME benefit for dismemberment (dependent on affected body part)
Plan Limitations
Ambulance Service Limitation $300 per accident/person
Physical Medicine Limitation$25 per visit up to $250 per accident/per
person
Durable Medical Equipment Limitation $100 per accident/per person
Accident Medical Expense at a Glance*Benefits may vary by state, see state specific benefit schedule for details
Please read the coverage documents carefully for a complete listing of benefits, limitations and exclusions. Benefits vary by state.
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Customer Experience
• Renewable to age 75• Cannot be canceled based on the number of claims
filed• Unique customer claims experience on integrated
sales– No EOB required (for IM or AHA customers)– One of the few, if not only, companies that can deliver on
coordination of many claims
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Assurant Supplemental Coverage - AccidentFebruary 2012 Product Availability
Accident Fixed Benefit Only
AME & Accident Fixed Benefit
No Accident Product Available