ASSociAtion of YAcht Support ServiceS Global Handbook · AYSS agent to assist on arrival. WELCOME...

2019-20Directory of Worldwide Membership and Services

ASSociAtion of YAcht Support ServiceS

Global Handbook

Our networking sites are just a click away. They are free to join, totally private and for Superyacht professionals only.

The members of www.SuperyachtCaptains.com have created an information-rich resource that is second-to-none; sharing information on cruising, products, services, crew and technology etc.

Be among the best informed Captains and stay ahead of the news. To date there have been over 15,000 posts, (all searchable) never be lost for an answer again!

Our networking sites also cater for Engineers, Chefs, Stewardesses and Crew.

Simply key one of the links below into a web browser, click on ‘Apply For Membership’ and, subject to approval, get connecting with your fellow Superyacht professionals.

Get connected to 1600+ Superyacht Captains with just a key & a click…

All related sites are owned by Colin Squire Publishing.Contact: [email protected]

…as well as Engineers, Chefs, Stewardesses and Crew!

www.SuperyachtCaptains.com | www.SuperyachtChefs.com | www.SuperyachtCrew.com www.SuperyachtEngineer.com | www. SuperyachtStewardesses.com

PB AYSS Global Handbook 2019-20 AYSS Global Handbook 2019-20 3 www.ayss.org www.ayss.org

05 Letter from the Chairman

06 Calendar of Events

08 World Map of Members

10 Regional A-Z of Members

12 Associate Members & Associations

14 Icon Key

16 North & South America

26 Caribbean

32 Mid Atlantic

37 Northern Europe

40 Mediterranean

60 Africa, Asia & Indian Ocean

70 Australia, New Zealand & South Pacific Islands

75 Code of Ethics & Conduct

80 The AYSS Mission Statement

82 AYSS Council & Acknowledgements

83 A-Z Index of Members

contents

[email protected]

www.ayss.org

For information on services and supplies offered by AYSS members worldwide, please contact our office.

4 AYSS Global Handbook 2019-20 AYSS Global Handbook 2019-20 5 www.ayss.org www.ayss.org

AUSTRALIA’S MOST INNOVATIVE MARINE FACILITYREFIT | DESIGN | INNOVATE | MAINTAIN | REFINISH

OUR SHIPYARD & MARINA

» 105 Deepwater Access Berths

» Certified Level 3 Clean Marina

» 12,000 Sqm Hardstand

» 75T/300T Travelift on Site

» 600T/2500T Facilities close by

» Official Customs Clearance Port for SE QLD

» Designated Superyacht Berths up to 80M

» 55M Enclosed Maintenance Facility

» 24/7 Fuel Wharf

» World Class End-to-End Project Management

rivergate.com.au

Rivergate Place, Murarrie, Brisbane, QLD 4172 AustraliaP: +61 (0)7 3907 1600 E: [email protected]

Latitude 27˚26.67’S Longitude 153˚06.30’E VHF Ch 16


Another year and another handbook!

Our members have a wealth of local knowledge which they are only too happy to share with you whether for the safe running of your vessel, welfare of your guests or enjoyment of your crew.

We encourage you to make contact with Yacht Aid Global who through their network and our local agents can help coordinate a project both enviromentally and humanitarianly of use to that area.

Please keep an eye on our website www.ayss.org where more information is available both through our blog and on individual member pages; as well as our informative posts on Facebook, LinkedIn, Twitter and Instagram.

Planning ahead is the key to success of any venture or project and our members with their depth of local knowledge are there to assist in a helpful and transparent manner from a social and regulatory environment that may well be very different from what you may be accustomed to, as well as being in a foreign language!

We wish you safe passage far and wide in the knowledge that there is an AYSS agent to assist on arrival.

WELCOME

to the Association of Yacht Support Services (AYSS) annual handbook

AdAM TARLETONChairman of AYSS Brazil Yacht Services

from the chairmanAUSTRALIA’S MOST INNOVATIVE MARINE FACILITYREFIT | DESIGN | INNOVATE | MAINTAIN | REFINISH

OUR SHIPYARD & MARINA

» 105 Deepwater Access Berths

» Certified Level 3 Clean Marina

» 12,000 Sqm Hardstand

» 75T/300T Travelift on Site

» 600T/2500T Facilities close by

» Official Customs Clearance Port for SE QLD

» Designated Superyacht Berths up to 80M

» 55M Enclosed Maintenance Facility

» 24/7 Fuel Wharf

» World Class End-to-End Project Management

rivergate.com.au

Rivergate Place, Murarrie, Brisbane, QLD 4172 AustraliaP: +61 (0)7 3907 1600 E: [email protected]

Latitude 27˚26.67’S Longitude 153˚06.30’E VHF Ch 16


APRIL 2019 April 11-14 Singapore Yacht Show Sentosa Cove, Singapore www.singaporeyachtshow.comApril 12-14 Heineken Chinese Grand Prix Shanghai, China www.formula1.comApril 17-23 Antigua Classic Yacht Regatta Antigua, West Indies www.Antiguaclassics.comApril 26 ACREW Insights Palma Palma de Mallorca, Spain www.acrew.comApril 27-May 1 Palma Superyacht Show Palma de Mallorca, Spain www.palmasuperyachtshow.comApril 27-May 3 Antigua Sailing Week Antigua, West Indies www.sailingweek.comApril 30-May 3 MYBA Charter Show, Barcelona Barcelona, Spain www.mybashow.com

MAY 2019May 4-8 Greek Yachting Association/ Mediterranean Yacht Show Nafplion, Greece www.mediterraneanyachtshow.grMay 8-11 The Superyacht Show 2018 Barcelona, Spain www.thesuperyachtshow.comMay 14-25 Cannes Film Festival Cannes, France www.festival-cannes.comMay 23-26 Sanctuary Cove International Boat Show Gold Coast, Australia www.sanctuarycoveboatshow.com.au

May 23-26 Grand Prix du Monaco Monaco www.formual1.comMay 30 East Med. Superyacht Forum Athens, Greece www.quaynote.com

juNE 2019 june 19-22 The Superyacht Cup Palma de Mallorca, Spain www.thesuperyachtcup.comjune 3-8 Loro Piana Superyacht Regatta Porto Cervo, Sardinia www.yccs.itjune 17-20 Newport Charter Show Rhode Island, USA www.newportchartershow.com

AuGuST 2019 August 10-17 Lendy Cowes Week Cowes, UK www.lendycowesweek.co.uk

SEPTEMBER 2019 Sept 1-7 Maxi Yacht Rolex Cup Porto Cervo, Sardinia www.yccs.itSept 11-15 Monaco Classic Week Monaco www.yacht-club-monaco.mc/enSept 10-15 Cannes Yachting Festival Cannes, France www.cannesyachtingfestival.comSept 12-15 Newport International Boat Show Rhode Island, USA www.newportboatshow.comSept 13-22 Southampton Boat Show Southampton, UK www.southamptonboatshow.com

calendar of events


Sept 20-22 Singapore Grand Prix Singapore www.formula1.com Sept 19-24 Genoa International Boat Show Genoa, Italy www.salonenautico.com/enSept 20-Nov 2 japan Rugby World Cup Japan www.rugbyworldcup.comSept 25-27 ACREW Crew Lounge at Monaco Yacht Show La Rascasse, Monaco www.acrew.comSept 25-28 Monaco Yacht Show Monaco www.monacoyachtshow.comSept 26 AYSS MonacoNet at Monaco Yacht Show La Rascasse, Monaco www.ayss.orgSept 28-Oct 6 Les Voiles de Saint Tropez Saint Tropez, France www.lesvoilesdesaint-tropez.fr

OCTOBER 2019Oct 3-6 Auckland on the Water Boat Show Auckland, New Zealand www.auckland-boatshow.comOct 12 ACREW - The Crew Awards South of France www.acrew.comOct 30-Nov 3 Fort Lauderdale International Boat Show Florida, USA www.flibs.com

NOVEMBER 2019 Nov 19-21 METS & the SuperYacht Pavilion Amsterdam, Netherlands www.metstrade.com

Nov 20 ACREW - Insights Palma Palma de Mallorca, Spain www.acrew.comNov 21-22 ACREW - Astilleros de Mallorca Palma de Mallorca, Spain www.acrew.com Nov 29-dec 1 Abu dhabi Grand Prix Yas Marina, UAE www.formula1.com

dECEMBER 2019 dec 4-10 Antigua Charter Yacht Show Antigua, West Indies www.antiguayachtshow.comdec 4-10 ACREW Antigua Antigua, West Indies www.acrew.com

jANuARY 2020Thailand Yacht Show www.thailandyachtshow.comjan 18-26 Boot dusseldorf Dusseldorf, Germany www.boat-dueseldorf.comjan 29-Feb 1 New Zealand Millennium Cup Auckland, New Zealand www.millenniumcup.com

FEBRuARY 2020dubai International Boat Show www.boatshowdubai.comMiami International Boat Show www.miamiboatshow.com

MARCH 2020Mar 11-15 The Superyacht Challenge Antigua, West Indies www.superyachtchallengeantigua.comMar 19-22 St Barths Bucket Regatta St. Barths, West Indies www.bucketregatta.com


world map of members

north & south america map ref. 16-26

caribbean map ref. 27-31

mid atlantic map ref. 32-36

northern europe map ref. 37-39

mediterranean map ref. 40-60

africa, asia & indian ocean map ref. 61-70

australia, new Zealand & south pacific islands map ref. 71-75

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the Only worldwide superyacht agency association

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regional a-Z of worldwide members

North & South America

Bermuda Bermuda Yacht Services 16

Brazil Brazil Yacht Services 17

Chile South American Super Yacht Support 18

Costa Rica Marina Papagayo 19

Galapagos Sea Masters Galapagos 20

Panama Canal Associated Yacht Services 21

United States of America American Yacht Agents 22 C2C Inc. 23 BWA Yachting New England 24

Venezuela Jakera Exclusive 25

Caribbean

Antigua Anchor Concierge & Super Yacht Services 26

British Virgin Islands Shore Side Yacht Services Ltd 27

St. Maarten BWA Yachting St. Maarten 28 Dockside Management 29

St. Vincent and the Grenadines Erika’s Yacht Agents 30

Dominica CoBrA Tours 31

Mid Atlantic

Azores Mid Atlantic Yacht Services 32

Canary Islands (Spain) Incargo S.L. 33

Madeira JFM Shipping LDA 34

Portugal Amundsen Marine Services 35

Spain Progesco Ship Agents & repairs 36

Northern Europe

Denmark T.r. Shipping Denmark APS 37

Finland C&C Port Agency Finland oy Ltd 38

United Kingdom Super Yacht Services Falmouth UK 39


regional a-Z of worldwide members

Mediterranean

Egypt Felix Maritime Agency 40

France ATL Mediterranee 41 Catalano Shipping Services 42

Gibraltar M.H. Bland & Co. 43

Italy All Services SrL 44 Luise Associates SrL 45 Versilia Supply Service 46

Malta Melita Marine Group 47

Monaco Catalano Shipping Services 48 Mathez Monaco International 49

Spain Estela Shipping Barcelona, S.L. 50 Estela Shipping Palma, S.A. 51 Strait Superyacht Services SL 52

Tunisia S&D Tunisia SArL 53

Turkey Gino Yachting Antalya 54 Gino Yachting Bodrum 55 Gino Yachting Fethiye / Göcek 56 Gino Yachting Istanbul 57 Gino Yachting Kusadasi 58 Gino Yachting Marmaris 59

Africa, Asia & Indian Ocean

India Sea Waif 60

Indonesia The Lighthouse Consultancy 61

Maldives Asia Pacific Superyachts 62 Maldives Yacht Support PVT Ltd 63Island Sailors 64

Seychelles Hunt Deltel & Co Ltd 65

Singapore Yachting Singapore PTE Ltd 66

South Africa Del Shipping & Trading 67

United Arab Emirates JLS Yachts & Superyacht Middle East 68 Kanoo Yacht 69

Australia, New Zealand & South Pacific IslandsAustralia Carter Marine Agencies 70 Major Yacht Services 71

New Caledonia Noumea Yacht Services 72

New Zealand 37 South 73 Integrated Marine Group 74


associate members

SYCEHarlingerstaatweg 11, 8913aa, Leeuwarden, the NetherlandsT +44 7584 149370E [email protected] www.acrew.com

Rivergate Marina & Shipyardrivergate Place, Murarrie, Qld 4172 Australia T +61 (0)7 3907 1600 F +61 (0)7 3907 1666 E [email protected] www.rivergate.com.au

Colin Squire PublishingSuperyacht Publications and Superyacht Targeted Mail, P.o Box 7, Bungay, Suffolk Nr35 2QD, UKT + 44 (0) 1986 894333 E [email protected] www.yachtingmatters.com

ayss is proud to be an associate of

U.S. Superyacht Association757 SE 17th Street #662, Fort Lauderdale, FL 33316T +1 800 208 5801 F +1 954 523 0607E [email protected] www.ussuperyacht.com

Professional Yachting Association23 rue du Général d’Andréossy, 06600 Antibes, FranceT +33 493 349 116 Facebook thePYAE [email protected] www.pya.org

Keystone Law Benjamin Maltby, Consultant Barrister Jurisdiction: England & Wales M +44 7773 246 246 E [email protected] www.keystonelaw.co.uk/lawyers/benjamin-maltby

Superyacht CargoPaul Bartholomew37 Beulah Hill, London, United Kingdom SE19 3LrT +44 (0)207 1172462 E [email protected] www.superyachtcargo.com

Superyacht Services Guides 22 Kimbers, Petersfield, Hampshire GU32 2JL, England T +44 (0)1730 262 048E [email protected]


icon key

bunkering

berths

clearances in/out

visas

technical repairs and spare parts

local licences

divers

day workers

security guards

provisioning

car hire

helicopter and/or private Jet hire

hotel and travel

leisure activities

beauty & health care

electricity

water

telephone

services concierge services port facilities

post

private clinic


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Uniquely positioned on the cruising route between North America, the Caribbean and the Mediterranean, the sheltered deep water harbours of Bermuda have provided a safe haven & convenient stop for vessels on passage in the North Atlantic for hundreds of years.

Professional yacht Captain Mark Soares, director of the company, is dedicated towards serving professionally crewed yachts visiting the island. He has worked as a professional Captain on board various yachts in the Caribbean, US, Mediterranean, Indian & Pacific Oceans, having logged in excess of 60,000 sea miles. This valuable experience gives him a real understanding of the unique needs of yachts and their crew, for whom he offers a broad range of services.

Port InformationName of Port: St.George’sFacilities: Electricity, Water,Telephone, Pilot servicesVHF: Yacht communication channel 16 & 14

useful InformationPlaces of interest: Beautiful beaches, scuba, snorkeling, golf etc. Places of interest include Fort St.Catherines & Museums.Accessibility by land / distances: Heritage points of interest within walking distance of town & docks. Good public transportation system. Port to City 18kmAirport details / distances: L.F.Wade International Airport (BDA) / Port 4km, Hamilton City 13kmOther company services: Line handling, Commercial towing, Pilotage & local knowledge, 24hr offshore emergency services

Bermudabermuda yacht services

mark soares t: +1 441 297 2789

9 ordnance island st.george ge05, bermuda

e: [email protected] w: www.bdayacht.com


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Founder Member of ABRASSI, the Brazil SuperYacht Association - www.abrassi.org. The ship agent, as enshrined by international maritime convention, is primarily the servant of the master and owners of the vessel, the “principal”.

All of our staff are bilingual. Please note that all persons requiring Visas must be in possession of such prior to arrival. Please inquire. Brazil Yacht Services is the only agency dedicated to Superyachts in the country. We offer full support along the entire coastline of Brazil, including but not limited to clearances, inbound/outbound and local for Superyachts, their helicopters and auxiliaries. Bunkers, bunker delivery, provisioning, spares and repairs, tourism, consierge, transfers, security, local knowledge, onboard entertainment and so much more. Customized itineraries for Amazon cruising from the mouth of the river to over 1,200 NM up river. This service includes all planning, pilotage, tourist guides and experts, permits, bunkering and provisions, security and support craft.

Dive excursions and tourism including all permits in the UNESCO and National park of Fernando de Noronha, 300 miles of the NE Coast. Itineraries for the enjoyment of the region of Angra dos Reis and Ilha Grande with its secluded anchorages and quiet beaches just 60 miles west of the iconic city of Rio de Janeiro.

Brazil Yacht Services can also introduce you if required to useful people to assist in Argentina, Falklands, Chile and Antartica. Brazil Yacht Services is your key both to Brazil and the South Atlantic.

Run by Yachtsmen for Yachtsmen.

BrazilbraZil yacht services

João kossmannt: +55 21 9 9164 6133e: [email protected]

adam tarletont:+55 21 9 9187 2177e:[email protected]

av. ataulfo de paiva, 135 / 1102 leblon, rio de Janeiro, brasil cep: 22440-032

t:+55 21 2553 3238w: www.brazilyachtservices.com


Breathtaking views await you at the End of the World! Chile’s Patagonia, Cape Horn, Antarctica and Easter Island are an exciting destination for superyachts, seeking both new and amazing places in the southern hemisphere. Vast, exotic, wild and infinite in its beauty - Patagonia visitors will discover a truly unspoiled wilderness of mountains, fjords, glaciers, forests and steppes. For a real once-in-a-lifetime adventure, navigating through countless sea fjords and channels, visitors can marvel at hundreds of imposing millennial glaciers and experience close encounters with whales, dolphins, seals, penguins and all kinds of marine life. The countless islands, channels, inlets, glaciers and coves between Puerto Montt and Puerto Williams provide safe navigation and safe anchorage. Just a bit over 500 miles south of Puerto Williams, visiting Antarctica is one of life’s greatest experiences, however timely, meticulous planning and preparation are a must.

Port InformationName of Port: Valparaiso, Puerto Montt, Puerto Williams, Easter Island, Robinson Crusoe IslandPort Co-ordinates: Valparaiso 33° 1.799´S - 71°36.661´WPuerto Montt 41°29.584´S - 72°59.149´WPuerto Williams 54°55.909´S - 67°36.516´WEaster Island 27°9.779´S - 109°27.504´WRobinson Crusoe Island 33°38.335´S - 78°49.515´WFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 16 & 72 Other services: Warehouse, bunkering, dry-dock

useful InformationPlaces of interest: Torres del Paine, Cape Horn, Atacama Desert, Andes Mountains, Lake District, Wine Country, Santiago, Valparaiso, Puerto VarasAirport details / distances: Santiago (SCL), Puerto Montt (PMC), Punta Arenas (PUQ), Puerto Williams (WPU)Other company services: Trip planning, itineraries nautical charts, FBO, Interior Care, airplane and helicopter charter, heliski, helifishing, excursion guides, wine tastings, Antarctic permits and pilotage, all support for Chile, Patagonia and Antarctica.

Chilesouth american super yacht support

tomas miranda t: +56 9 6595 6930 e: [email protected] carlos miquel t: + 1 (954) 999-2522 e: [email protected]

rosario norte 100, office 301 santiago 7561258, chile

w: www.sasyss.com skype: arikiotevaikava

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Marina Papagayo is located on the North Pacific coast of Costa Rica in Bahia Culebra one of the largest and most sheltered bodies of water in the province of Guanacaste. Created from a environmentally-conscious blueprint, this fully operational deep-water marina is part of Peninsula Papagayo offering a selection of amenities for travelling yachts, including slips to accommodate super-yachts up to 280’ in length, a Four Seasons resort and a superb Arnold Palmer-designed 18-hole golf course. Marina Papagayo offers a convenient location for yachts staging voyages to World Heritage site Isla del Coco, the Galapagos Islands and destinations to and from the South Pacific.

Port InformationName of Port: Playa del CocoPort Co-ordinates: Marina 10,38.21.5 N 85,39,20.3 WFacilities: Electricity, Water, Wifi, fuel with high capacity dispensers, in-slip pump-out Other services: Valet service, bottom cleaning, concierge services, day workers, waste oil removal VHF: Yacht communication channel 16, 23a

useful Information

Places of interest: Wide variety of inland and coastal travel options Accessibility by land / distances: Capital and largest city is San Jose 250 km from the marina. This drive will take 4 hours. Commuter flights daily from LIRAirport details / distances: Daniel Oduber Quiros International Airport (LIR) / Marina Papagayo 30kmOther company services: Dockage, Fuel, Concierge services, Crew amenities, Pool, Gym, Crew lounge, Bar and Restaurant, Bath suites, Wifi

Costa Ricamarina papagayo

dan eaffaldanot: +506 2690 3600 e: [email protected]

final de la ruta nacional 253 peninsula papagayo, liberia guanacaste, costa rica

w: www.marinapapagayo.com


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Sea Masters Galapagos is a solely dedicated support agency that provides excelling customer service to the yachting industry with over 25-years of experience assisting yacht owners, scientific vessels, adventure, diving, fishing and natural expeditions across Cocos Island, Malpelo Island, Coiba Island and the Galapagos Islands.

We specialize in creating a first-class yacht programs based on our local knowledge to tailor-made experiences about the Archipelago. Delivering on all yachting requirements with committed professionals across Central America in Panama, Costa Rica and Galapagos, whom are ready to enhance and give you support 24-hours a day, whenever is required to suit yacht owners, captains and crew’s time table.

Port InformationName of Port: Puerto Ayora, Santa Cruz Island Port Co-ordinates: 00°44 S, 90°18 WFacilities: Full super yacht support VHF: Yacht communication channel 16

useful InformationPlaces of interest: Galapagos National Park, Dive Darwin & Wolf, Snorkeling with Penguins, Sea Lions and Marine Iguanas.Accessibility by Sea: San Cristobal Island (SCY/SEST) 74km/46 mi, distance from Ecuador Mainlad to 600 NM, From Panama 900 NM, Costa Rica 700 NM, French Polynesia 3,000 NM

Airport details : Baltra Airport (GPS/SEGS) located in Baltra Island San Cristobal Airport (SCY/SEST) located in San Cristobal Island.

Other Company Services: Government and National Park Cruising Permits, Customize Yacht Itineraries & Guests Tours, Supply Services and Yacht Fine Provisions, Proficient Naturalist Guides, Logistics & Transports, Technical Support & Spares, Fuel Services & Credits.

Galapagossea masters galapagos

antonio moreano t:+593 999 116 066 e: [email protected]

cocos island contact nico ghersinich t:+506 886 18 248 e: [email protected]

cristiano paoli t:+506 836 22 077 e: [email protected]

puerto ayora, galapagos, ecuador

w: www.seamastersgalapagos.com w: www.seamasterscr.com


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Associated Yacht Services, a division of Associated Steamship Agents, S.A., was founded on the Isthmus of Panama in 1889, when Captain William Andrews opened a Steamship Agency in Colon City. Today the Steamship Agency can arrange your transit from our office in Balbao on the Pacific Side right through to the Atlantic. Our team of experts work 24/7 responding to the needs of our clients from around the world visiting the Panama Canal and ports in the Republic of Panama. In addition to representing many yacht and ship owners, we are also the agents for Lloyd’s of London at the Canal and undertake hull and machinery surveys on behalf of underwriters from Europe, the United States and the Far East. The Panama Canal is an amazing engineering feat running for 45 nautical miles. Three sets of locks operate as hydraulic elevators which raise vessels at one end of the Canal 85 feet above seawater to the level of Gatun Lake, then down at the other end. We look forward to your visit.

Port InformationName of Port: Panama CanalFor full information on all Ports serviced by Associated Yacht Services visit www.shipsagent.com/yachts Facilities: Electricity, Water, TelephoneVHF: Yacht communication channel 12 & 16

useful InformationPlaces of interest: Perlas Islands, Coiba,Bocas del Toro, San BlasAccessibility by land / distances: Colon / Cristobal 85km, David 350kmAirport details / distances: PTY Tocumen International Airport / Balboa Port 15km, Colon City 95km

associated yacht services Panama Canalassociated yacht services

alessandro risi t: +507 6614 0485Josimar diaz t: +507 6450 9395charles m. langman t: +507 6614 0475

marr center, williamson pl. no.798X la boca-balboa, panama 0843-03057

e: [email protected]: www.ays.shipsagent.com


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American Yacht Agents a full service yacht agency and concierge service. Whether in the U.S. for a yard period or entertaining guests in Miami, Fort Lauderdale or Palm Beach, AYA can offer full support along the way. We also have a team of professionals to assist from the Florida Keys to New York, the Great Lakes and even in the Bahamas.

American Yacht Agents believes in a team approach to yacht support and works closely with a broad base of vendors all vetted and approved.

Who We AreCaptain Debora Radtke – Compliance and Shoreside support: With 20 years on board private and charter yachts. Debora transitioned from heads and beds to the wheelhouse, this has given her the experience and knowledge to assist every department on a vessel.

Dee Dee Pegg - Operations Manager, Dee Dee brings a wealth of experience to our team having worked for marinas and vendors through the Fort Lauderdale area. As a South Florida native her contacts frequently help pull those proverbial rabbits out of the hat.

Port State compliance – for u.S. ports• Immigration escort, Customs and Border Patrol (CBP)

clearances• Electronic notices of arrival and USCG regulations

ENOA/D and COFR

Shoreside Support while in u.S. including, but not limited to: Pilotage arrangements, Tugs and tows, Cash to Master, Carpet and upholstery cleaning, Onboard first-aid training with MCA approved instructor, Guest tours and crew outings, Shipping needs; including Custom Clearances, Onboard entertainment – DJ’s, live music, children’s entertainment etc., Centralized billing service for vendor invoices, Bunkering.

Port InformationName of Port: All South Florida Ports and Great Lakes Facilities: Electricity, Water and Telephone

uSAamerican yacht agents

captain debora radtkem: +1 954 684 9456e: [email protected]

1126 s. federal hwy, #520 fort lauderdale, florida 33316

t:+1 954 908 7559w: www.americanyachtagents.net


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C2C inc provides broad spectrum support to the superyacht standard and we handle all the usual expected agent tasks. We are a licensed, bonded and insured customs and ships agent. San Diego lies midway between the cruising grounds of Mexico/Central America to the south and Puget Sound/British Columbia/Alaska to the north. Superyachts stop in San Diego on their way north during April - May and again during September - December to wait for the end of the hurricane season.

San Diego can handle any size yacht up to 200 meters LOA and 10 meters of draft and the port is gaining a reputation as a world class location for haul out or dock side refit and repair. September - October is the best time for a 7-10 day owner’s cruise around California which is gaining in popularity as a cruising destination due to a variety of natural wonders and a mix of cultural events ashore.

Some of the major events that attract superyachts:The Oscars: Los Angeles – FebruaryF1 Grand Prix: Long Beach – AprilComic-Con: San Diego – JulyBurning Man: Nevada Desert – AugustPebble Beach Concourse: Monterey – AugustKaaboo Music Festival: Del Mar (San Diego) – September

Port InformationName of Port: San DiegoPort Co-ordinates: 32°40 N, 117°14 WVHF: Yacht communication channel 72

useful InformationPlaces of interest: Julian, Hollywood, Palm Springs, Las Vegas, Mountains, Desert, Beaches.Airport details / distances: San Diego Domestic & International Airport (SAN) is downtown.driving distances and times: Los Angeles 193km (2hrs), Las Vegas 545km (5hrs), Santa Barbara 347km (3.5hrs), San Francisco 806km (8hrs).Other company services: YachtAid Global (www.yachtaidglobal.org) is the international nonprofit division of C2C.

associated yacht services uSA c2c inc.

captain mark drewelow t: +1 619 630 4626

san diego, california, usa

e: [email protected] w: www.c2csandiego.com


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BWA New England provides concierge and marine agency services to super yacht industry in Rhode Island, New York and throughout New England. Managed by Kristi Chesher, BWA’s primary objective is to support the increasingly complex and demanding role of the captain and crew. BWA Yachting is there from start to finish, from planning to implementation of every aspect of the trip. Newport, Rhode Island located in the heart of New England, with its dramatic coastal scenery is considered the yachting hub of the Northeast Seaboard. It offers state of the art shipyards, first class marina facilities, shoreside attractions that include fine dining, shopping, gilded mansions, galleries and festivals all within walking distances from the waterfront.

Close to the outlying Islands of Nantucket, Martha’s Vineyard, and Block Islands makes it an appealing port of call for crew and their owners/guests. BWA Yachting is a London based company serving over 275 ports and marinas through BWA owned and operated offices in the Mediterranean, Caribbean and USA.

Port InformationName of Port: Newport Port Co-ordinates: 41°31 N, 71°20 W

useful InformationAirport details / distances: TF Green, Providence 30 min. drive, Boston Logan 1½ hr. drive, Newport State Airport 5 min. drive, Quonset Airport 25 min drive. All facilities equipped with FBO’s.Other company services: APA Banking, Provisioning (beverages/spirits/wines), Shoreside services, Sourcing technical repairs / spare parts, Transportation.

uSAbwa yachting new england

kristi chesher m: +401 662 3360 t/f: +401 619 1889

1 washington street, newport shipyard, newport rhode island 02840, usa

e: [email protected]: www.bwayachting.com

photography: billy black / onne van der wal


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Venezuela is one of the most bio diverse countries on the planet. In addition to some of the most spectacular and secluded pristine islands to be found anywhere in the Caribbean, onshore destinations include the Orinoco Delta, Angel Falls, Gran Sabana and Los Llanos. Jungles bursting with wildlife and indigenous peoples with unique value systems. Jakera Exclusive will help you plan your cruise itinerary to offer an exclusive clearance service - at various locations. Provisioning and bunkering options, private anchorages, onshore trips for your guests and crew including aviation services and security can be arranged as required. Our experienced team look forward to catering to all your requirements during your stay.

“ We have had the privilege of catering to some of the world most prestigious super yachts and their owners and crew over the years and look forward to your visit. This is definitely still the Caribbean’s best kept secret!”

Port InformationName of Port: El Gran Roque, Los Roques for full Information of all Ports serviced by Jakera visit www.jakerax.comPort Co-ordinates: 10°12’25.89”N 64°39’45.79”WVHF: Yacht communication channel 72 & 16

useful InformationPlaces of interest: Offshore - Los Testigoes, Isla Blanquia, Isla Tortuga, Los Roques (good for clearance) and Los Aves. Onshore - Orinoco Delta, Canaima/Angel Falls and Los Llanos.Airport details: Barcelona (BLA) National & International / Caracas National and International (CCS) Other company services: In addition to servicing Superyachts, Jakera are a full-service adventure travel outfitter. We run expeditions and trips across Venezuela to suit all budgets - from high end aviation services to a more organic approach using natural power such as kayaks. We have supported various TV productions including in 2012 ‘Venezuela - Out of the Wild’ for Discovery TV.

VenezuelaJakera eXclusive

chris pattersont / whatsapp: +506 8854 7086e: [email protected]

local contact hoanna gonzales t: +58414 809 2532

e: [email protected]: www.jakerax.com


Antiguaanchor concierge & super yacht services

Anchor Concierge and Super Yacht Services are a one-stop agency providing all the requirements of today’s busy yachting industry.

Offering services which include yacht clearance, full provisioning, importation of parts and goods and yacht support containers and much more. Founded and operated by an experienced Charter yacht Captain, with over 30 years’ experience in the yachting industry, Anchor understand and anticipate the requirements of today’s active yachting world. Their collective expertise has enabled them to create a proactive agency, providing you with a fully comprehensive service.

Anchor is always available to suit the yacht’s timetables, and are on call 24/7, 12 months of the year. Their positive attitude and commitment to detail, takes the stress out of dealing with many of the government formalities, and allow the Captain and crew to get on with the important task of looking after their guests. Their list of services is endless, and their prices are competitive, as their slogan says, “The Answer Is YES, now what was the question?”

We are also agents for Peters & May, Neko Yacht Supplies, Complete Marine Freight, Ocean Pantry, National Marine Suppliers, Roaming Expert, Deckers Uniforms, DHL.

Port InformationVHF: Yacht communication channel 68

useful InformationAirport details / distances: V.C Bird (ANU) International Airport / Port 10 milesOther company services: VIP pick up

anchor concierge & sys falmouth harbour marina dockyard drive english harbour st Johns antigua, west indies

t: +1 268 734 1865 / 3865 e: [email protected]: www.anchorconciergeltd.comfacebook: @anchorcsys twitter: @anchorconcierge instagram: @anchorconcierge

ayss member since 2016

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Follow in the footsteps of Sir Frances Drake and visit the Myriad of beautiful islands that constitute the British Virgin Islands. Beautiful clear water, white sand beaches, and secluded anchorages – the BVI has it all.

Shore Side Yacht Services Limited was established in 2003 by its owner, Frances David. It is located behind Village Cay Marina in Road Town, Tortola, close to the shops, marine services and banks. Enjoy the Shore Side advantage when visiting the BVI. They provide a seamless transition from one country to another – just drop the hook in your client’s favourite anchorage and let them take care of the formalities.

Port InformationVHF: Yacht communication channel 16

useful InformationPlaces of interest: All islands, the Baths, Virgin GordaAirport details / distances: Terrence B Lettsome International Airport (EIS) / 10 miles to Road TownOther company services: Customs and immigration clearance, customs brokerage, bank transfers and US dollar cash disbursements, visas, fishing licenses, duty free fuel, courier services, electrical and mechanical assistance, provisioning.

British Virgin Islesshore side yacht services ltd

frances david, ownerlenin amadiz, office managernia Jeffers, agent

m: +1 284 5418227 t: +1 284 4945135 whatsapp: +1 284 5418227

po box 3069 7 columbus centre, road town tortola vg 1110, br virgin islands

e: [email protected]: www.shoresideservices.com


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BWA St Maarten was established in 2009 with Super Yacht Services a long standing, firmly established and highly reputable yacht agency on St. Maarten formed and managed by Lucille Frye, a Class IV captain with plenty of Caribbean Experience.

Our services include immigration and clearances, including electronic clearances in Anguilla, visa assistance, secured APA delivery, bunkering, land and air transportation, freight handling, part sourcing and all concierge and VIP services. We also provide quality Crew Placement headed by Sylvie Louchet and we have a Gourmet Provisioning Department, specializing in both local and International Provisions, managed by Jessica Wisman. Our office is conveniently located right on the water in Simpson Bay for easy provisions collection by tender, or we deliver anywhere in St Maarten, St Barths or Anguilla.

The St Maarten Office also forms the headquarters for BWA Caribbean. Our vision is to provide seamless integrated and professional service throughout our Caribbean Network and our focus is to do so with cost effective professionalism.

Port InformationName of Port: St Maarten

useful InformationAirport details: (SXM) Princess Juliana Int’l AirportOther company services: Full Service Yacht Agency, Gourmet Provisioning Department, Crew Placement Agency.

St. Maartenbwa yachting st. maarten

lucille fryet: +1 (721) 554 8918

simpson bay marina, plaza del lago st. maarten, dutch caribbean

t: +1 (721) 544 2436 f: +1 (721) 544 2496

e: [email protected]: www.bwayachting.com


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Dockside Management, established in 1990, is an independently owned yacht services agency that provides logistical support to both private and charter yachts. We are based in St. Maarten and partner with a carefully vetted network of agents throughout the Caribbean region. St. Maarten/St. Martin is the service destination of choice for mega yachts visiting the Caribbean because of its duty free status, wide range of marine service providers and excellent air and sea connections. From our offices on the lagoon in Simpson Bay and the Yacht Club Isle de Sol we are in close range to vessels on both the French and Dutch sides of the Island.

We also serve as a regional hub, arranging deliveries and online clearances for Anguilla and St. Barths. Our services include immigration & customs clearance, bonded banking services, technical referrals, parts procurement and concierge services for both crew and guests. Our experienced and dedicated staff provides invaluable up to date information and efficient follow up.

We are proud of our devoted client list who appreciate our attention to detail, prompt dependable service integrity, discretion and 24-hr availability. We anticipate your needs and provide resolution to the unexpected as any situation may dictate. We look forward to supporting you in St. Maarten and throughout the Caribbean.

Port InformationName of Port: St Maarten

useful InformationAirport details: (SXM) Princess Juliana Int’l AirportOther company services: Visa assistance, itinerary planning, equipment rentals, travel arrangements, boat & tender rentals, freight receiving, warehousing and forwarding, chilled, frozen and dry storage, medical appointments, charter flights, on-board events, marina and cruise port berthing, wines, provisions, flowers, etc.

St. Maartendockside management

lila rosen or kass Johnson

44 welfare rd, unit 2 - e, cole bay st. maarten, dutch caribbean

t: +1(721) 544 4096 f: +1(721) 544 4097

e: [email protected]: www.docksidemanagement.net


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bean St. Vincent and

the Grenadineserika’s yacht agents

Erika’s Yacht Agents provides a range of indispensible yacht services in St Vincent & the Grenadines, located in the Windward Islands of the Caribbean Sea. Based on Union Island, with an agent at every port, their experienced support team will respond to your needs quickly and professionally.

Erika’s Yacht Agents is the premier yacht agent in St Vincent & the Grenadines. Whether you are looking for customs and immigration clearance, concierge services, provisioning or more, Erika’s can help. As a yacht agent specialising in larger, crewed yachts, both private & charter, they offer a fully comprehensive range of services, handled by a well-trained and experienced team.

Erika’s Yacht Agents is the “one stop shopping” yacht service company when visiting St. Vincent & the Grenadines. With years of experience in the yachting industry, Heather Grant & her team will look after all your needs – even before you arrive you will benefit from their itinerary and clearance advice. Their invaluable assistance continues for the duration of your journey through the islands, until they clear you out to your next port.

A real plus, Erika’s has 80-odd Briefing Notes to share with you, offering key information on activities, anchorages, itinerary ideas, a restaurant guide, and more. You will also receive a full weather report every day by 0700 when in-country.

Port InformationName of Port: Kingstown, Bequia, Mustique, Canouan, Union IslandOffice coordinates: 12°35’54.23”N 61°24’54.41W

useful InformationAccessibility by land / distances: This is an island nation. Arrival is by air and sea from other countriesAirport details / distances: Airports on every island

heather grantm: +1 784 533 2847

at the waterfront, clifton union island vc0470 st. vincent and the grenadines

t: +1 784 485 8335e: [email protected]: www.erikamarine.com


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beandominicacobra tours & yacht services

Dominica’s premier yacht agency offering signature island wide experiences including the famous Indian River – filming site of Disney’s Pirates of the Caribbean, hiking, dive, ATVs, zip lines and so much more.

Since 1989 Cobra Tours & Yacht Services has been recognized for providing exceptional superyacht services:

• Port clearances

• Fuel bunkering

• Tours & Taxis

• Provisioning

• Entertainment

• Aircraft charters

• Yacht registration (Saint Lucia and Dominica jurisdictions)

• Real estate

Relied on for total satisfaction, the agency earned Dominica’s Tourism Director’s Award for leading the country’s yacht services industry .

Clients are guaranteed superior service and Team Cobra’s personal touch in delivering the best The Nature Island has to offer.

Port InformationName of Port: Port of Portsmouth and Port of RoseauOffice coordinates: 15.30W, 61.20N VHF: Yacht communication channel 16/10

useful InformationAccessibility by land / distances: 60 min from RoseauAirport details / distances: Douglas-Charles Airport (DOM) - 45 min from Portsmouth / 60 min from Roseau

andrew o’brient: + 1 767 245 6332 t: +1 784 532 9306cobra tours & yacht services prince rupert’s bay, portsmouth, dominica

e: [email protected]: cobratours.dm


For centuries the Port of Horta Faial has been an essential landfall for ships and yachts crossing the Atlantic to Europe. Mid Atlantic Yacht Services carries on this tradition with a broad range of comprehensive services tailored to the specific needs and desires of visiting yachts and crew.

Port InformationName of Port: HortaPort Co-ordinates: 38°32 N, 28°37 WFacilities: Electricity, WaterVHF: Yacht communication channel; Horta Marina 16 & 10, Mid Atlantic 77

useful InformationPlaces of interest: Walking/hiking trails, Volcanic Museum, craters & formations, Whaling Museum, Sport Fishing, Whale Watching, Diving, Vineyards and local winery, Botanical GardensAirport details / distances: Horta Domestic Airport (HOR) / City of Horta 10km, Port of Horta 10kmOther company services: VAT importation formalities, fuel bunkering, bank transfers & cash disbursements, Yacht management, Crew placement & deliveries, EU & Mediterranean cruising guides, Pilot books, Charts & almanacs, Custom rigging, Electronics, 220v/110v AC.

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ntic Azoresmid atlantic yacht services

duncan sweet / ruth schlatterm: +351 968 936270

rua cons. m. da silveira, 3 horta faial, azores, pt-9900-144 portugal

t: +351 292 391616

e: [email protected]: www.midatlanticyachtservices.com


Incargo, S.L. was founded in 1989 by Jaime Pastor (Snr) and is family owned company. Incargo operates as a shipping and chartering agency in many ports. For full information on all Ports serviced by Incargo visit www.incargo.es Every year Incargo facilitates about 600 ships mainly cruise ships and superyachts.

Port InformationName of Port: Las PalmasFacilities: Electricity, WaterVHF: Yacht communication channel 16 & 68

The Port Authority of Las Palmas has just dedicated this year a new area within the Port that will be solely used for yacht repairs and their berthing needs. This new area will be used by yachts and superyachts which will enable them to carry out all types of operations such as repairs, both short term and dry dock repairs, bunker deliveries and extended port stays.

useful InformationPlaces of interest: Old City and rest of Gran CanariaAirport details / distances: Gran Canaria International Airport (ESLPA) / Port 30km, City 30kmOther company services: Bunker Traders, Forwarders, Shipchandler.Other Incargo offices: Madrid, Barcelona, Palma de Mallorca, Sagunto, Ceuta, Gibraltar, Bilbao, Las Palmas, Tenerife, Algeciras, Malaga and Panama.

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nticCanary Islandsincargo s.l.

p.i.c. mr. domingo fuentest: +34 928 469140 m: +34 617 454397

incargo s.l. c / Juan rejón 32, 6th las palmas de gran canaria 35008, spain

e: [email protected] w: www.incargo.es


The company was founded in 1888 by João de Freitas Martins, Great-Grandfather of the present chairman, João Welsh.

As from August 5th, 2002, we are officially certified according to the European standards for Quality Management Systems - ISO 9001.2015.

We offer a wide range of services; from Ship’s Agents, Shipchandler, Bunkering brokers, etc., all the way up to Customs Clearances and even Crew Changes and Repatriations.

Port InformationName of Port: FunchalFacilities: Fresh Water, Fuel, Garbage Disposal, Ship Chandler VHF: Yacht communication channel 16 & 69

useful InformationAccessibility by land / distances: Santa Cruz 20km, Machico 25km, Camara de Lobos 10km, Ribeira Brava 30km, Porto Moniz 78kmAirport details / distances: Aeroporto da Madeira (only one airport on the island) / Port 20km, City 20km

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ntic MadeiraJfm shipping lda

lino ribeirot: +351 965 010 153 david Jardimt: +351 965 076 776

avenida do mar, 15, funchal madeira island 9000-054, portugal

e: [email protected]: www.jfmshipping.com


Port InformationName of Port: CascaisFor Full Information on all Ports serviced by Amundsen Marine Services in Portugal, please visit our website www.amundsen.ptFacilities: Electricity, Water, Telephone, Dry Dock for vessels up to 170m x 22mVHF: Yacht communication channel 12

useful InformationPlaces of interest: Numerous historic sites and a busy cultural agendaAirport details / distances: Lisbon LIS Domestic & International Aiport / Lisbon 25km, Cascais 5kmOther company services: Our group of companies is involved both in the shipping industry as well as the Hospitality business and therefore can cater for all needs you may have both technically as well as to satisfy your guests’ wishes.

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nticPortugalamundsen marine services

paul amundsent: +351 918 511 289 andrew mcleodt: +351 918 674 908 e: [email protected]

rua cesario verde 244 2750-657 cascais, portugal

t: +351 215 809 768 f: +351 213 405 489e: [email protected]: www.amundsen.pt


Puerto Sherry Marina & Progesco Services welcomes you to the “sunny Puerto” in Cadiz Bay. Puerto Sherry is a unique Marina with a diverse range of services in a well known touristic location. Progesco is certified ISO 9001 and finances all of its clients in the Marina. Every client is totally assisted with ship chandlers or ship’s stores, provisions, marine electronics, transportation modes, excursions, afloat repairs and fast response On-The-Fly-Team.

Port InformationName of Port: Puerto Sherry, CadizPort Co-ordinates: 036° 34’ 38 N / 006° 15’ 15 WFacilities: Hotel, pool, disco, paddle, water sports, chill out bar, restaurants, internet coffee bars, cultural ruins, flamenco shows, shopping, etc.VHF: Yacht communication channel 14

useful InformationPlaces of interest: Cathedrals, Castles, ruins, national parks, wineries.Accessibility by land / distances: Cadiz 26 Km - 39 min / Jerez 20 Km - 30 min / Sevilla 126 Km - 1h 30 min / Algeciras 113 Km - 1h 37 min.

Airport details / distances: Jerez “La Parra” (XRY) 27 km - 30 min / Seville (SVQ) 95 km - 60 min (European connections).Other company services: International Business & Trading Services, International Projects Feasibility, Cargo Customs Clearance, Police Inmigration Clearance, Cash to Master, Launch Services, Bunkering, Sewage Pumping Service, Warehousing, Laundry, etc.

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ntic Spainprogesco ship agents & repairs

francisco ortizm: +34 650 39 27 57 / +34 629 26 66 76skype: franchiesco

avda. Juan melgarejo 18, edif. vistahermosa, psm, cadiz 11500, spain

t: +34 956 85 58 51e: [email protected]: www.progescospain.com


Denmark is the gateway to the Baltic Sea, ideal for yacht cruising. Copenhagen, the capital of Denmark, presently has a population of a little more than a half million people. It is the city in which the modern developments of the 20th century, far from spoiling the atmosphere of history and old-world charm, have been blended with the older buildings and monuments to form a thriving and harmonious environment. TR Shipping Denmark ApS is a solely authorized and dedicated agent to the yachting industry, offering a first-class service to Owners, Captains and Crew. We have a small devoted and professional team keeping a fantastic relationship with Port Authorities as well as with all kind of suppliers to the maritime industry around the country.

Port InformationName of Port: CopenhagenPort Co-ordinates: 55°42 N, 12°37 EFacilities: Electricity (Pier 166), WaterVHF: Yacht communication channels 6, 8 & 77

useful InformationPlaces of interest: Frederiksborg or Kronborg Castle, Lousiana Modern Art Museum.Accessibility by land / distances: Hamburg 4 hrs 350km, Stockholm 6 hrs 600km

Airport details / distances: Kastrup Airport Copenhagen International & Domestic Airport (CPH) / Port 16km.Other company services: Invitation Letters, Freight Forwarding & Warehousing, Crew Changes, Shore Excursions, Private Car Transfers, Private Boat Hiring, Travel Arrangements & Ticketing. For full information on all Ports serviced by TR Shipping Denmark APS, visit www.trshipping.dk

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opedenmarkt.r. shipping denmark aps

anders nodskov pedersenm: +45 40 31 64 10

pakhas 47, sundkaj 7, 1st floor dk-2150 nordhavn - copenhagen, denmark

t: +45 70 20 62 10e: [email protected]: www.trshipping.dk


Finland can best be described as the country in Europe that is at the roof of the world. It stretches from the Baltic Sea north to the Arctic Ocean and the Barents Sea and borders Russia to the east and Norway to the west. Helsinki, the modern and thriving capital of Finland, is at the southern end of the country, situated on the Gulf of Finland. It has a population of more than half a million people. For the cruising yacht, Helsinki is the ideal starting point for cruising through the Finnish lakes, to St Petersburg and to Tallin in Estonia. There are over 60,000 lakes in Finland many of which can be accessed through the Saiama Canal. This is an unforgettable cruise and is well worth investigating on behalf of charterers and owners who may be looking for that something different. Other interesting areas to visit are the port of Turku (otherwise known as Abo), and the island of Aaland at the entrance to the Gulf of Bothnia. Finland is a member of the European Union; the currency is the euro. Communications are good.

C & C Port Agency Finland Oy Ltd in Helsinki is ideally placed to arrange your itinerary when visiting this part of the world.

Port InformationName of Port: Helsinki For full information on all Finnish ports serviced by C&C Port Agency visit our website www.portagency.fiFacilities: Electricity depending onberth location, Water.

useful InformationAirport details / distances: Helsinki-Vantaa Airport / 15km City centre and Port

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ope Finlandc&c port agency finland oy ltd

ville bjorkt: +358 400 477 213 roland forssellt: +358 400 445 159 alexey ivanovt: +358 456 577 746

hietalahdenranta 5 c / b 00120 helsinki, finland

e: [email protected]: www.portagency.fi


Super Yacht Services Falmouth UK (SYS Falmouth UK) provides full Super Yacht Services to visiting Yachts in Falmouth, Cornwall UK.

Please see icons above for services provided

Protected and deep anchorages throughout the Estuary in any weather conditions.

Facilities available in Port Pendennis Marina and Pendennis Shipyard

www.portpendennis.co.uk/ www.pendennis.com/

Port InformationName of Port: Port Pendennis MarinaPort Co-ordinates: 50°1526 N, 05°0663 WPilots: Vessels over 75 m require pilot services to enter zone CFacilities: Electricity, WaterVHF: Falmouth Coast Guard -long range 16 VHF, Falmouth Harbour 16/09 VHF, Port Pendennis Marina VHF 80

useful InformationPlaces of interest: Maritime Museum, Helford passage and gardens, St Mawes, Fal River, Fowey village, St Ives (Tate), Padstow, Scilly Isles, Coastal Walk.www.falmouth.co.uk/ www.visitcornwall.com/

Accessibility by land / Air - distances: Newquay Airport 13 miles, Bristol Airport 178 miles Exeter Airport 98 miles, London 298 milesTrain links throughout the UK from Truro

Airport details: Newquay Airport able to take the largest and fastest civil aircraft commercial or private. Direct flights to London and other destinations. Bristol and Exeter for additional international flights.

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opeunited Kingdomsuper yacht services uk

anne carsonm: +44(0)7770 445262

super yacht services falmouth the crescent, 8 trevethan rd, falmouth tr11 2as cornwall, uk

e: [email protected]: www.sysfalmouth.uk

www.superyachtservicesguide.com/20/18760 super-yacht-services-falmouth


We are one of the largest professional recruiting agencies worldwide using the most up-to-date communications and global network of manpower tracking; we can offer you a guarantee of high-quality transiting through the Suez Canal.We can locate and deliver the necessary staff to meet your personnel needs at moments’ notice.

We represent ship owners / charters / operators and render their vessels reliable and efficient to ensure smooth operations during canal transit or calls at Egyptian ports all 24 hours to safeguard their interest at the various local authorities as well as:

For Felix Maritime Agency quality means satisfying the customers’ requirements and expectations.

The ISO 9001:2000 Certification of our quality system contributes to reaching these objectives.

Port InformationName of Port: Port Said For full information and list of other ports and services please visit our website www.felixagency.net Facilities: Electricity, Water, TelephoneVHF: Port Said 67

useful InformationPlaces of interest: Sharm El Sheikh, Hurghada, Marsa Alam, SafagaAirport details / distances: Cairo Domestic and International Airport (CAI) / PortSaid 180km, Port Suez 170kmOther company services: Tourism, Organise trips and Air Booking

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n EgyptfeliX maritime agency

mohamed nagib latif, chairman t: +20 100 1095 055 mohamed mastafa, ceot: +20 1006 836 831

palace tower 1, palestine & al-salam st, 2nd floor no. 5. port said 42599, egypt

t: +20 066 320 6970 f: +20 066 320 6510 e: [email protected] w: www.felixagency.net


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Our company is located in Marseille, conveniently situated next to the port area and local shipyards. ATL, has over the past 20 years, developed a fully professional personal service to yachts calling at Marseille, including all refit requirements. Please call us for any assistance.

Though Marseille is not yet known as a tourist destination for yachts, we can nevertheless offer a full range of first-class superior services to cover all requirements by Guests, Captain and Crew.

Services available: berthing, port clearance, customs assistance for Temporary Import and IPR, sanitation certificate, deliveries on board for incoming spare parts (including customs process), full medical assistance, visas, car renting (including limousines), accommodation facilities, shipchandling, bank service, touring organisation, shore excursions, provisioning, fresh water supply, bunkering, duty free if full requirements fulfilled, garbage and sludge removal, laundry, freight forwarding, packing, transport, personal effects removal, storage capacity.

Port InformationName of Port: MarseillesFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 12 commercial port, 9 leisure port.

useful InformationOther company services: Renting cars, Medical assistance, Visas, Tours, Deliveries on board, Watch-keeping, Event tickets.

Franceatl mediterranee

captain christian cuadrat: +33 (0)660 419 191 anne cuadrat: +33 (0)660 419 186

atl mediterranee, 9 rue du laos marseille 13015, france

e: [email protected] [email protected]

w: www.atl-med.com


Established since 2007 and situated on famous La Croisette in Cannes, walking distance from Old Port and Port Canto, CSS Cannes offers first class assistance to yachts with a full range of services provided: berth arrangements, port concierge, custom and immigration clearance, bunkering, flower arrangements, international shipments, logistics, medical assistance, mail box, bank services, harbour authorities assistance and provisioning.

The team in Cannes: Manager/Yacht Agent - Manuel Sposito. Yacht Agent- Mathieu Desnoues. Accountant: Frederic Vincent. Assistant Accountant: Marine Martinez. Tomaso Moreno shares his time between our Monaco and Cannes offices. Our friendly and multilingual team (English, French, Spanish and Italian) are always on hand to offer any assistance you require within the yachting industry. Contact us for all information and assistance regarding your application for the major conferences held in the Port of Cannes (Mipim, Film Festival, Mipcom and Duty Free). For full information on all ports serviced by Catalano Shipping Services visit www.catalanoshipping.com

Port InformationName of Port: Cannes Old Port, Port Canto.Facilities: Electricity, Water, Telephone.VHF: Cannes Old Port VHF 12, Port Canto VHF 9.

useful InformationPlaces of interest: Antibes old city, St Paul de Vence, Mougins old village, le Var area vineyards, museums.Accessibility by land / distances: Antibes 10km, Nice 25km, Monaco 55km, Saint-Tropez 80km.Airport details / distances: (NCE) Nice International Airport / Port of Cannes 25km, Antibes 10km, Monaco 30km. Cannes Mandelieu Private flights only / Port of Cannes 5km, Antibes 15km, Monaco 60km.Other company services: Full Concierge Service.

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n Francecatalano shipping services

tomaso morenot: +33 684 622 082 manuel spositot: +33 617 394 262

catalano shipping services sarl villa lucior - 12 rue bertrand lépine 06400 cannes, france

e: [email protected]: www.catalanoshipping.com


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Involved in shipping since 1810, the Agency department of M.H. Bland has the experience, local knowledge and backing of a local organisation which extends a very high level of service to the mariner visiting Gibraltar - particularly important considering the special requirements of superyachts.

The agency department attends to the requirements of a large number of luxury cruise liners and superyachts calling at Gibraltar. As a member of the Multiport Ship Agency Network, the company has passed the network’s stringent annual, financial and professional assessments.

For full information on all Ports serviced by MH Bland visit www.mhbland.com

Port InformationName of Port: Gibraltar.Port Co-ordinates: 36°09N, 5°20W.Facilities: Electricity, Water, Telephone, Garbage disposal, Dirty oil.VHF: Yacht communication channel 16/12, 71

useful InformationPlaces of interest: Upper Rock Nature Reserve, Europa Point, Museum, Shopping ExperienceAccessibility by land / distances: Malaga 140km - 90min, Jerez 150km - 90min, Port Puerto Banus 110km - 60minAirport details / distances: Gibraltar International Airport (GIB) 2km / Malaga International Airport (AGP) 140km

Gibraltarm.h. bland & co.

steven barea - port operations manager ian penfold - director

cloister building, market lane, gibraltar

t: +35 020 012 777 (24hrs) f: +35 020 071 608 m: +35 058 283 000, +35 057 575 000 e: [email protected]: www.mhbland.com


ALL SERVICES was founded in 1980 by Dr. Alessandro Sartore and has gone from strength to strength. In the interim he has opened offices in Naples and Imperia. We give full assistance in all Mediterranean Ports through our Network of specialized agents. With our team of 30 plus, we provide tailor made services “including last minute” ensuring trouble-free yachting to Captains, crews and consequentially Owners and Guests.

ALL SERVICES policy is… 24 hours a day, 7 days a week at your disposal.

Sanremo is your first port of call sailing from the Cote D’Azur. Sanremo’s Portosole marina offers easy access and facilities to superyachts up to 90m. The Capitanerie Quay provides convenient short-term dockage for embarkation and disembarkation of guests. ALL SERVICES head office is inside the port between piers A and B.

Sanremo is close to both Nice & Genoa airports and is a mere 30 minutes away by car to Monte Carlo.

Port InformationName of Port: PortosolePort Co-ordinates: WP3 43°48’,98 N 07°47’,24 EFacilities: Electricity, Water, Telephone, SecurityVHF: Yacht communication channel 9

useful InformationPlaces of interest: Designer shopping, Open air market, Casino, Russian Orthodox Church, a stone’s throw from the Côte D’Azur.Accessibility by land / distances: Monaco 40km - 30mins, Cannes 91km - 1hr 15mins, St. Tropez 169km - 2hrs, Portofino 187km - 2hrs 30minsAirport details / distances: NCE Nice International - 60km, GOA Genoa International - 140km, ALL Albenga Domestic - 60km

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n Italyall services srl

dott. sartore alessandro t: +39 3485151260 e: [email protected] sartore t: +39 347 64 74 536 e: [email protected]

via del castillo, 17 portosole, 18038 sanremo, italy

t: +39 0184 533 533 w: www.as1980.com


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Luise Associates provides a wide range of services to our customers in a timely and efficient manner, thanks to our highly professional and competent personnel, our comprehensive knowledge of local resources, our extensive network throughout Italy and last, but certainly not least, our extreme competitiveness with regards to our costs. We offer complete and all-encompassing assistance, 24 hours a day, 7 days a week. Our main target is to provide attentive customer service in a professional and efficient manner, and at a fair price; this is the secret of our great success.

For full Information on all Ports Serviced by Luise Associates SRL please visit our website www.luise.com

Port InformationName of Port: Marina Molo Luise, Mergellina NaplesPort Co-ordinates: 40°49’ 63N, 14°13’ 53EFacilities: Electricity, Water, Telephone, WiFiVHF: Yacht communication channel 9

useful InformationPlaces of interest: Naples city centre, Pompeii, Hercoaneum, Museums, Caserta Kings palace.Airport details / distances: CPO Capodichino Naples Int’l Airport / Port 6km, City 6kmOther company services: Registered yacht and ship agency, Provisioning / High class catering.

Italyluise associates srl

francesco luise t: +39 081 96 333 96massimo luise t: +39 337 97 43 15

13, via f. caracciolo naples 80122, italy

e: [email protected]: www.luise.com


Versilia Supply Service (VSS) is based in Viareggio, the home of Italian yacht construction, with most of the major yacht builders, engineering companies, and suppliers within walking distance of our office. This proximity enables us to work closely with both yacht builders and suppliers, which, along with our 35 years in the industry, has afforded us a great amount of expertise in sourcing both new and spare parts for every department on-board. Our technical services include, but are not limited to: Safety equipment (MCA/LLOYD/RINA certified) life rafts, fire extinguishers, nautical equipment, medicine, cleaning products/materials, ropes & hawsers, marine paints, tools, chemicals, tableware and gallery utensils, crew uniforms. Fuel/bunker service and oil supply. Also in Viareggio, we have our own dedicated chandlery: The Marine Store, and the popular Richmonds British Food Store, which share the same premises as both Versilia Supply Service and The Marine Store.

Port InformationName of Ports: Livorno, Porto Cervo, Palma de Mallorca, Antibes, Antigua, ViareggioFor Full Information of all Ports serviced by Versilia Supply Services visit our website www.versilia.itFacilities: Electricity, Water, Telephone

useful InformationAccessibility by land / distances: Florence 90km, Pisa 22km, Chianti area 110kmAirport details / distances: Pisa International Airport (PSA) / Port 22km

Italyversilia supply service

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giuliano tomei t: +39 0584 387 461 stefano tomei t: +39 345 0958130 roberto tedeschi t: +39 338 9174485

via coppino 423 viareggio 55049, italy

f: +39 0584 361322 e: [email protected]: www.versilia.it


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Melita Marine is a key player in the regional maritime services industry. Between its three core companies, based across the Mediterranean, it offers a complete service to yacht owners and captains out of its base in Malta. The Group offers its services of total refit and repairs, including management, yacht painting applications, yacht brokerage, yacht charter, agency, customs clearance, bunkering and duty-free supplies to clients wishing for a partner to guarantee a first-class service at all times. Melita Marine Group is also the sole distributor for MTU engines in Malta & Greece.

“ I believe that the whole team at Melita Marine has a restless mind in ensuring customer satisfaction”

Mr. Pierre Balzan – Melita Marine Group

Port InformationName of Port: Gozo Marina (Harbour Management Ltd.)Port Co-ordinates: 36’01’31.52”N, 14’18’08.78”EVHF: Yacht communication channel 13

useful InformationPlaces of interest: Valletta, Gozo, Comino, Sliema, Mdina, Fishing Village of Marsaxlokk. Museum of Archaeology, Museum of Roman Antiquities, War Museum, Megalithic Temples, Catacombs, Churches, Cathedrals and Forts.

Accessibility by land / distances: Valletta 10mins, Grand Harbour Marina 15mins, Manoel Island Marina 15mins.Airport details / distances: International Airport, Luqa – 5.5km from Melita Shipyard.Other company services: Full yard facilities in Malta and in Tarragona – Spain, MTU sole distributors in Malta and Greece and AWLGRIP distributors.

melita marine ltd, blb 45b, bulebel industrial estate, Zejtun, Ztn

t: +356 2133 0964 / +356 2133 0982t: +356 9949 3706 (24hr)e: [email protected]: www.melitamarinegroup.net facebook: melitamarinegroup linkedin: melita-marine-group skype: pierre.balzan-melitamarine

Sole distributors for MTu in Malta and Greece.


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Catalano Shipping Services has now been in operation for over 10 years. Trusted within the shipping and yachting industry, we offer personal attention and responsiveness to our customers through a qualified team and a deep maritime culture. We are proud to offer you the very best and most dedicated service available on the market for all the needs of a yacht or ship’s call, both for port and shore handling operations with maximum efficiency. For Full Information on all Ports Serviced by Catalano Shipping Services visit www.catalanoshipping.com

Port InformationName of Port: MonacoFacilities: Electricity, Water, Telephone, Wi Fi, Cable TV, ParkingVHF: Yacht communication channel 12

useful InformationPlaces of interest: MonacoAccessibility by land / distances: Nice 25kmAirport details / distances: (NCE) Nice International /Port 25km, City 25km

Monacocatalano shipping services

tomaso morenot: +33 684 622 082 laurent certaldit: +33 607 501 884 mark ravnholtt: +33 643 913 191

le panorama bloc c/d 57 rue grimaldi 98000, monaco

e: [email protected]: www.catalanoshipping.com


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nMonacomatheZ monaco international

Monaco is one of the most attractive destinations in the world. Our Principality is an ideal venue for the Superyacht Racing Business. It is a perfect place to plunge into the paradise of luxury, prestige and dreams. Buried in verdure, skyscrapers are combined with fancy villas and architectural masterpieces. In this exceptional location where mountains meet the sea, picturesque gardens and mild weather make it simply unforgettable. Monaco is an ideal venue for Yacht racing, and annually hosts the internationally acclaimed Monaco Yacht Show. Thanks to our experience and know-how of the industry MATHEZ MONACO INTERNATIONAL has dedicated an entire department to Yachting called MATHEZ MONACO MARINE SOLUTIONS which allows us to manage every aspect of shore support. Our policy: “Where your needs begin, our services take over”.For full information on all Ports serviced by Mathez Monaco International (MMCI) visit www.mmci.mc

Port InformationPort Co-ordinates: 43°44’6’’N, 7°25’28’’EVHF: Yacht communication channel 12

useful InformationPlaces of interest: Prince castle, Casino, Grand Prix F1, Cathedral, Museums, Shore excursions, Bars, ShopsAccessibility by land / distances: Genoa 179km, Nice 16.7km, Cannes 51.6km, St. Tropez 130kmAirport details / distances: (NCE) Nice International Airport / Port 20km

mélissa veloso m: +33 (0)6 34 68 23 77 e: [email protected]

stade louis ii, 19 avenue des castelans monaco 98000, principality of monaco

t: +377 93 10 13 30 f: +377 93 10 13 31e: [email protected]: www.mmci.mc


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Spain’s appealing second city with its strategic location in the Mediterranean is not only an attraction in its own right but is also a major transportation gateway for the peninsula. Barcelona’s port tends to commercial as well as leisure maritime traffic and provides excellent mooring conditions for both.

In Barcelona, Estela Shipping offers a complete range of support services to yachts, such as bunkering, customs & immigration support and concierge services.

Barcelona is Estela’s head office for its commercial operations, providing port support for cargo vessel operators and crew, as well as freight handling and forwarding. Estela has a great deal of experience in all port-related activities, employing many qualified people including captains, lawyers, surveyors and experts in the maritime industry.

Services include:

Visas & Immigration, Arrival and Departure Clearance, Provisioning, Flowers, Cash to Master, Logistics & Forwarding, Fuel & Lube Oil, Berth Booking, Customs Formalities, Sanitary Inspection, Water Analysis, Recruitment, Flight Tickets, AccommodationTransport & Logistics, Itineraries Planning, VIP ServicesRescue/First Aid Training On board (WSC)

For other services you may require, please consult/contact our office.

Port InformationName of Port: Estela Shipping BarcelonaPort Co-ordinates: 41°20 N, 02°10 E

Spainestela shipping barcelona, s.l.

miguel arcos t: +34 650 39 51 13

romy bourguignon t: +34 650 39 51 13

estela shipping barcelona, s.l., buenaventura muñoz 15, entresuelo 4 barcelona, 08018, spain

t: +34 650 39 51 13 e: [email protected] e: [email protected] w: www.estelashipping.net


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A superyacht agency for all seasons

In the Balearics since 1850, Estela Shipping Superyacht Agency is an innovative and proactive provider of services for yachts visiting Mallorca and surrounding islands. In addition to Estela’s bunkering, customs & immigration support and concierge services, it ensures that captains and crew are kept up to date with indispensable information. In 2018, Estela opened its satellite office in Palma’s largest refit yard, STP, supporting yachts and crew all year round.

The Agency publishes an annual guide, ‘The Y Yachting Itineraries’, first launched in 2017, created specifically for superyacht owners, managers, charterers, guests and crew. The 300-page guide book is produced in-house and with circulation of 10,000 copies, distributed free of charge directly on board yachts in marinas and at boat shows worldwide. Estela also hosts a number of captains and crew events each year, including an annual ‘Superyacht Poker Tournament’ and an extravagant ‘End of Season Party’.

Services include:

Visas & Immigration, Arrival and Departure Clearance, Provisioning, Flowers, Cash to Master, Logistics & Forwarding, Fuel & Lube Oil, Berth Booking, Customs Formalities, Sanitary Inspection, Water Analysis, Recruitment, Flight Tickets, AccommodationTransport & Logistics, Itineraries Planning, VIP ServicesRescue/First Aid Training On board (WSC). For other services you may require, please consult/contact our office.

Other company information: Yacht Aid Global – Ambassadors Representative office of Antigua Yacht Club Marina Official dealer for Shell Marine Lube Oil

Port InformationName of Port: Estela Shipping Palma S.A.Port Co-ordinates: 39° 33’9 N, 02° 38’6 E

Spainestela shipping palma, s.a.

francesco gennai (es, it, en, ru, ro) t: +34 638 816 803 e: [email protected] hollingsworth (en, es)t: +34 619 655 955 e: [email protected]

estela shipping palma avenida gabriel roca, 37 07014 palma de mallorcat: +34 971 722 532 e: [email protected]: www.superyachts.agency w: www.estelashipping.net


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In keeping with the name given to it in ancient times, Ceuta, as one of the two Pillars of Hercules situated as a gateway between the Mediterranean Sea and the Atlantic Ocean, has been a bastion in the provision of facilties to shipping since earliest of times, with bunkering being one of its prime and most consistent services.Strait Superyacht Services SL is situated in Ceuta, which, under special jurisdiction, is a completely Duty Free port with no VAT applicable a/o taxes on MGO supplied at our own pier with guaranteed berthing upon arrival. Among others services SSS offers through the Shipping Agency branch (INCARGO sl) A to Z assistance, slops removal, luboil delivery, fresh and frozen provisions, crew change, security and any other services a superyacht could require.

Port InformationName of Port: CeutaFacilities: Electricity, Water, Telephone, Crew Change, Slops Removal, Cash to Master, Luboils etc.

useful InformationPlaces of interest: Excursions in MoroccoAccessibility by land / distances: Tetouan, Tangiers 50kmAirport details / distances: Malaga, Gibraltar Domestic & International Airport

Spainstrait superyacht services sl

paolo palombat: +34 650 850 708

alcalde sanchez prados 6, 1f ceuta 51001, spain

e: [email protected]: www.incargo.es


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A 1200 km sandy shoreline and well sheltered ports and marinas make Tunisia an ideal cruising destination. Places of interest include the picturesque rock formations in Tabarka, the ancient city of Carthage and the deserts to the South. Markets in all cities around the ports are plentiful in fresh produce, spices, herbs and, of course, the vast variety of fish and sea food that Tunisia is famed for.S&D Tunisia is a brand of S&D Yachts established in 1976 in Malta. The friendly and experienced team in Tunisia are committed to customer service. They are able to offer services in the top Marinas. These include: customs formalities, visas for crew and guests, fresh provisioning, duty free fuel and lube oils, travel arrangements, excursions and guided tours, chauffeur service and car hire, Golf arrangements, Hotel and Hammam reservations.

Port InformationName of Port: Bizerte, Sidi Bou Said and HammametPort Co-ordinates: Bizerte: 37° 16’ 26” N, 9° 52’ 54” E Sidi Bou Said 36° 52’ N, 10° 22’ E Hammamet: 36° 22’ 15” N, 10° 32’ 49” EFacilities: Electricity, Water, Duty free fuel, Agency services

useful InformationPlaces of interest: Carthage, Bardo, Hammamet, DesertAirport details / distances: Tunis Carthage International Airport to Bizerte Port 67km and to Hammamet Port 71km

Tunisias&d tunisia sarl

mark darmanin kissaunt: +35 699 493 834 peter fiorini lowellt: +35 699 495 315

s&d yachts tunisia sarl, rue de la plage, bizerte 7000, tunisia

e: [email protected] w: www.sdyachts.com


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20 minutes from International Antalya Airport. Antalya is one of the most important tourism centres with its boulevards lined with palm trees, castle penetralia which keeps its traditional architecture in the city centre, very-well maintained marinas and large-scale tourism investments as well as its natural & historical beauties.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.

Port InformationPort Co-ordinates: Latitude: 36° 49’ 57 Longitude: 30° 36’ 28VHF: VHF 73

Turkeygino yachting antalya

charlie erdal topalm: + 90 532 232 16 17 (24hrs)

celebi marina 07050 antalya, turkey

t: +90 252 412 52 20 f: +90 252 412 20 66 e: [email protected] w: www.ginogroup.com


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30 minutes from International Bodrum Airport. Bodrum, the ancient Halicarnassus, is an extremely popular resort. Bodrum is famous for its nightlife and bohemian atmosphere, and was also the site of the tomb of Mausolos, one of the seven wonders of the ancient world. The castle of St. Peter, built by the knights of St. John, houses the Museum of Underwater Archaeology, reputedly the best in the entire Mediterranean area.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.


Turkeygino yachting bodrum

charlie erdal topal m: +90 532 232 16 17 (24hrs)

eski Çesme mahallesi, neyzen tevfik cad. 9/7 milta marina, bodrum, mu la 48400, turkey



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Göcek is 20 minutes from Dalaman Airport. This popular village has grown over the past years into a popular centre for yachting. Despite its growth it has managed to keep its distinctive Turkish village atmosphere.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product includinglive lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.

Port InformationPort Co-ordinates: Latitude: 28° 56’ 13E Longitude: 36° 45’ 14”NVHF: VHF 73

Turkeygino yachting fethiye/gÖcek

charlie erdal topalm: +90 532 232 16 17 (24hrs)

skopea marina 4310 göcek - fethiye, turkey



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Istanbul is one of the most exciting, cosmopolitan cities in the world. Man has inhabited this crossroads between two continents (Europe & Asia) since the beginning of recorded time, and the city has grown in fascination over the centuries. History records the first formal habitation as a thriving metropolis during the Byzantine period, and the city was the famous Constantinople under the Ottoman Sultans.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.Please have no doubts at all, we will be able to arrange anything that you could possibly require.


Turkeygino yachting istanbul


atakoy marina, 34158 istanbul turkey

t: +90 252 412 5220 f: +90 252 412 2066 e: [email protected] w: www.ginogroup.com


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Kusadasi is 45 minutes from Izmir International Airport. It is an excellent town for shopping and is just a few miles from the ancient Roman capital of Ephesus. An impressive archaeological site, Ephesus also contains one of the seven wonders of the ancient world, the temple of Artemis. Kusadasi has a modern yacht marina, many first class hotels, restaurants and a ‘caravanserai’, which has been converted into a hotel and restaurant.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter. 24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy. Please have no doubts at all, we will be able to arrange anything that you could possibly require.

Turkeygino yachting kusadasi


atatürk cad. no. 124/a setur marina 09400, kusadasi, turkey



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75 minutes from International Dalaman Airport. Marmaris which has also served many civilizations from BC 1200 keeps its value in the international yachting area with its special position as well as its natural beauty and history. With its excellent marinas and wonderful weather Marmaris is a great choice for Yachtsmen for 12 months a year.Gino Yachting was established in 1973 as the first yachting agency in Turkey. Gino Yachting handles your customs formalities with such speed and efficiency that you are almost unaware of having entered a foreign country. Our motto is always SERVICE. We have offices in Istanbul, Kusadasi, Bodrum, Marmaris, Gocek/Fethiye and Antalya which facilitate smooth passage for all our customers along the Turkish coast. Our offices are open seven days a week through summer and winter.24 hour a day services include: Yacht Formalities - Berthing - Provisioning (any product including live lobsters and daily fish) - All kinds of technical service - Emergency breakdown service - Duty Free Fuel - Spare Parts Assistance - Helicopter & Private Jet formalities and rental - VIP Service, Professional bodyguard and special security programs - Onboard entertainment - On board medical assistance - Consultancy.Please have no doubts at all, we will be able to arrange anything that you could possibly require.

Port InformationPort Co-ordinates: Latitude: 36° 49’ N Longitude: 28° 18’ EVHF: VHF 73

Turkeygino yachting marmaris


netsel marina 48700 marmaris, turkey



Port InformationName of Port: MumbaiPort Co-ordinates: 18’ 55”.0 N, 72’ 50”.5 EFacilities: Electricity, Water, Telephone, Dry Docking and RepairVHF: Yacht communication channel 12 & 16

useful InformationPlaces of interest: Mumbai, Goa, Agra, Jaipur, Hampi Allepy, Cochin, Lakshdweep Island, A & N islandAccessibility by land / distances: Goa 8 hrs - 600km, New Dellhi 20 hrs - 1700kmAirport details / distances: Mumbai International Airport (BOM), Goa International Airport (GOI) / 600km far by road, Port 15km Airport is in middle of cityOther company services: Yacht Retro-fitment and major, Repair/refit, Yacht paint products, SIKA products, OBM and Jest Ski repair and service, Tender hire. We provide our services at any port in India including Lakshdweep Island and A & N Island including Island visit permits.

mr. aashim mongiat: +91 22 61907000 / 61907002 m: +919 820 130 940 e: [email protected]

mr. Jitendra ramit: +91 22 61907000 / 61907004 m: +919 820 369 980 e: [email protected]

101 doli chambers, bhramakumari marg, colaba, mumbai 400005, india

f: +912 222 829 602e: [email protected] w: www.westcoastmarine.co.in

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anIndonesiathe lighthouse consultancy

The Lighthouse Consultancy’s dedicated team has been planning, supporting and leading cruises across Indonesia for over a decade. The country’s 17,000+ islands offer visiting yachts incredible scenic and cultural adventures, over a cruising area similar in size to mainland USA. With two main cruising grounds, the Komodo National Park and the Raja Ampat Islands, and four or five other smaller cruising grounds, multiple cruises or multiple visits are almost a necessity to really experience all Indonesia has to offer.The Lighthouse Consultancy leads yacht Captains and Management through the document procurement process, itinerary planning, guides the cruises and also coordinates the provisioning of vessels throughout the archipelago. The team also offers private jet and helicopter services, essentially providing 360° support to visiting superyachts. Indonesia can seem complicated, and some cruising grounds are remote, but the experience of the Lighthouse team will help ensure that the focus of the Captain and crew on any visiting yacht, is not on the logistical challenges, but rather on guest experience and their enjoyment of the wonders of the country.

Port InformationName of Port: Best infrastructure is at the port of Benoa in Bali. However Lighthouse has an extensive network of support offices in close proximity to Komodo National Park, Raja Ampat and Banda Sea cruising grounds, providing 360˚ support throughout Indonesia.

useful InformationOther company services: Itinerary Planning, Dive Guides, Cruising Guides, Cultural Lecturers, Provisioning Services, Helicopter / Jet Charter, Visa Assistance, Support Vessels, Berthing, Bunkering Services, Florist, Masseuse & Personal Trainers

andy shortenm: +62 (0)81 338 732 764

pt konsultan menara api Jl. by pass sanur no. 149 komplek pertokoan niaga 5 - 6 sanur sanur 80223, bali, indonesia

t: +62 (0)361 289 587 e: [email protected] w: www.thelighthouseconsultancy.com skype: andy.shorten


Maldivesasia pacific superyachts

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Asia Pacific Superyachts has been operating as professional yacht agents for ten years and served hundreds of clients in the beautiful waters of the Maldives. We at Asia Pacific Superyachts are ready to help, 24 hours a day, 7 days a week with a fast, efficient and reliable service. We operate from all three main ports offering bunkering, provisions, port clearance, cruising permits, dive guides, ship stores clearing, delivery services, speed boat and seaplane hire for transfers, hotel and resort bookings, airline tickets, special assistance from airport on arrival for the guest/crew, and full private jet aircraft handling provisions are included in our regular services.Our team understand the importance of your time and offer you the advantage of a high quality service with local knowledge, to help your voyage.

Port InformationName of Port: Male For Full Information on All Ports serviced by Asia Pacific Superyachts Maldives, please visit web site www.asia-pacific-superyachts.comPort Co-ordinates: 04 10.00N 073 32.00EFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 14, 10 for port

useful InformationPlaces of interest: Resorts, Historical places, Diving & Snorkeling Sites, Surfing Sites, Big Game fishing, BeachesAirport details / distances: (VRMM) Male International Airport / Port 10km, City 10km

mohamed hameed m: +960 777 6884 e: [email protected]

level 1 , m. magenta, fareedhee magu, male, republic of maldives

t: +960 332 9240 f: +960 332 9241 w: www.asia-pacific-superyachts.com skype: maldseal


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anMaldivesmaldives yacht support pvt ltd

Maldives, a beguiling array of islands randomly scattered in the Indian Ocean making apace to the highest rated popular luxury destinations, these islands with no doubt has the silkiest waters to cruise across in one of those dream vessels. Maldives yacht cruises take place in the northern hemisphere’s winter, the same time as the Caribbean, and proves to be a very interesting and exotic alternative to this traditional location. The Maldives provisions luxury holiday makers with a wonderful climate, superb beaches which at times are referred as best in the world, and amazing caves, lagoons and smooth waves for the perfect yacht cruise.

Port InformationName of Port: Male’, H. A. Uligan, H. Dh Kulhudhuffushi, S. HithadhooPort Co-ordinates: Male’ - 04.10.5N, 073 30.5E H. A. Uligan - 7.0833°N, 72.9278°E H. Dh Kulhudhuffushi - 06°37.50N, 073°04.00E Hithadhoo - 00°37.90N, 073°06.65EFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 10, 16

useful InformationPlaces of interest: www.visitmaldives.com www.alphamaldives.comAirport details / distances: Ibrahim Nasir (VRMM) International Airport

abdulla waheed m: +960 779 5257(24h)manoj rpm m: +960 792 2525(24h)

h. Jazeera building 7th floor, boduthakurufaanu magu male, 20077 maldives

t: +960 300 2536 f: +960 300 2535 e: [email protected] w: www.maldivesyachtsupport.com skype: maldivesyachtsupport facebook: mvyachtsupport twitter: @mvyachtsupport


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The Maldives Islands lying on the equator in the heart of the Indian Ocean are the pearls of the deepest Oceans known as the sailors’ secret destination. The Maldives is the shelter in the mid ocean on the finest diving sites and fishing grounds of the earth. Diamond white sandy beaches and palm trees to welcome with a touch of warm gentle breeze. The linking ports and Private Islands to cruise or charter the world’s most private and luxurious yachts. The nation of many islands with an exclusive service by our team Island Sailors Maldives.

We are your local agent in the Maldives dedicated in shore support services from family boats to the world’s largest Superyachts. Our services cover you from the point of contact to your visit to Maldives to your next port of call and beyond.

Island Sailors is second to none to provide services in the Maldives. Our staffs have been working with Superyachts since 2001. We have managed and organized smooth operations by dealing with the government authorities and other legal bodies involved. We are sailors and we have sailed the same seas as you do and that makes us stand out. We are here to provide services as you want it to be. We know how you want it, when you want it and why you want it and we believe that our expertise is a great treasure for the benefit of our prestigious clients.

Port InformationName of Port: Kulhudhufushi, Male’, Hithadhoo, UliganPort Co-ordinates: Kulhudhufushi - 06° 37.50 N, 073° 04.00 E Male’ - 04° 10.5 N, 73° 30.5 E Hithadhoo - 00° 37.90 S, 073° 06.65 E Uligan – 7.0833° N, 72.9278° EFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 10, 77

Maldivesisland sailors

mohamed nasheed (nash) t: + 960 778 2395

island sailors maldives pvt, ltd. Janavary hingun, male’ 20050, maldives

t: + 960 333 2536 f: + 960 333 7539 e: [email protected] w: www.islandsailors.com


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Port InformationName of Port: Eden Island Marina, Port VictoriaFacilities: Electricity, Water, TelephoneVHF: Yacht communication channel 10

useful InformationPlaces of interest: Mahe Island: Botanical Garden, Jardin Du Roi, Kreol Institute, Mission, Tea Plantation, Kenwyn House, Morne Blanc National Park, Marine Parks, Intendance Beach, Beau Vallon Beach, Anse Major. Praslin Island: Vallee De Mai, Anse Lazio, Curieuse Island, Visit other inner islandsAccessibility by land / distances: City 7kmAirport details / distances: Seychelles Domestic Inter Island Airport & Seychelles International Airport (SEZ) / Port 7km

Other company services: DHL Courier Services, Liner Services, Tuna - Reefer Vessel Operations, Cruise Line Representations, Super Yacht Support, Stevedoring, Logistical Support, P&I Club Representation, Airfreight, Freight Forwarding & Clearing, Marine & Leisure Services, Trademark & Patent Registrations. For Full Information on all Ports serviced by Hunt Deltel & Co Ltd visit web site www.huntdeltel.com

christophe houareau t: +248 251 3475 / +248 438 0300 f: +248 422 5367

eden island marina, mahe, seychelles

e: [email protected] w: www.huntdeltel.com w: www.edenislandmarina.com


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As a leading sea port of the world, Singapore offers world class facilities for berthing, repair and refit for superyachts cruising in the region. There are three world class marinas capable of accommodating yachts up to 80m on floating pontoons. Larger yachts 90m above could berth at Singapore Cruise Terminal where shore cranes are available for movement of ship stores and equipment. Apart from mid-size shipyards providing haul out services to yachts up to 150m, afloat repairs are done at anchorages and marinas because of easy access to supporting marine industry. To promote Singapore as a support hub for superyachts, yacht crew could stay up to 180 days and there is no restriction on how long visiting yachts could remain in port.

Port InformationName of Port: SingaporePort Co-ordinates: 01°23’ N, 103°57’ EFacilities: Electricity, Water, Telephone, Waste Collection, Garbage Disposal

useful InformationPlaces of interest: World Heritage Botanic Garden, National Gallery Singapore, Orchard Road ShoppingAirport details / distances: Changi International Airport, Seletar Airport for Private PlanesOther company services: Flower arrangements, carpet cleaning, cold room and A/C repair, upholstery, charts and publications, nautical flags, oil sample analysis.

fang yeow huey t: +65 818 316 75 e: [email protected] ho t: +65 813 865 35 e: [email protected] lower delta road #02-12 singapore 169203

t: +65 637 651 20 +65 818 316 75 (24hrs) w: www.yachtingsingapore.com twitter: superyachtbuzz instagram: yachtingsingapore skype: fang.yeow.huey


South Africa’s premier ports serve a host of commercial and non commercial traffic plying between east and west. Both ports offer all essential services including repairs, bunkering and provisioning. International airports allow for trouble free crew and guest transfers. The diverse climates within the country offer from Tropical to Mediterranean and both cities are classed as premier holiday destinations, offering a diverse mix of cultures, hotels, beaches, wine and big game viewing.

Del Shipping acts for both superyachts and commercial vessels and offers a dedicated and professional 24 hour service to our clients. For more information on our services please see our website. We welcome the superyachts to this new destination. Recent callers were: Boo Too, Celandine, Cheshire Cat, Constance, Drumbeat, Enterprise, Le Kir Royal, Meduse, Obsession 11, Octopus, Pangaea, Pink Gin, Planeta Azul, Rising Sun, Seljm, Shandor, Shenandoah, Tatoosh, Anatta, Gliss, Karima, Reliance, Triple 8, Vava 11, Vie le Vie.

Port InformationName of Port: DurbanPort Co-ordinates: 29° 52’07, 31° 02’07Facilities: Electricity, Water, Telephone, Bunkers, Repairs, DockingVHF: Yacht communication channel - Port Control Only 9/16 - No VHF Allowed in SA by agents

useful InformationPlaces of interest: World class private game parks, Drakensburg Mountains, Wine RegionAirport details / distances: King ShakaInternational airport (formally Durban Int)- 40km, Cape Town International airport - 22kmOther company services: VIP Security, Specialised tours, Crew transfers, Car rental

South Africadel shipping & trading

david elton t: +27 82 564 2600 theo verreyne t: +27 79 493 0832

delhouse 69 chelsea drive, durban north, 4051, s africa

t: +2731 303 8000 f: +27(0)86 536 5066 e: [email protected] w: www.delships.co.za

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Doing Business (DBA) as “Superyacht Middle East”. Based in the centre of the United Arab Emirates and in the heart of the Middle East we service all major marinas & service areas on both UAE coast lines. It’s an ideal location for round the world yachts and boats looking to explore the Indian Ocean / Arab Peninsula & Gulf waters

Superyacht Middle East was established over 20 years ago. We believe we provide an excellent winter base or stop over for those adventurous explorers wishing to visit the Middle East. We handle over 85% of all “Foreign Flag” yachts entering the Gulf region. Our expertise is superyachts & pleasure craft - we are yacht captains and know the requirements of a busy yacht life. Let our uniformed, experienced and dedicated staff attend to your every need.

Port InformationName of Port: Local MarinasPort Co-ordinates: 55°.16’E 25°.15’NFacilities: Electricity, Water, we supply all services at all MarinasVHF: GSM only

useful InformationAccessibility by land / distances: Muscat 360km, Abu Dhabi 160km, Doha 200km, Bahrain 300kmAirport details / distances: Dubai International Airport / Jumeirah 30km, City: Dubai 10kmOther company services: RYA School, Yacht Deliveries, Management, Crew Placement, Shipping & Logistic Worldwide, Charter, Yacht Registration, Port Agency.

uAEJls yachts & superyacht middle east

capt. steve corbett t: +971 50 553 3562 capt. mike fetton t: +971 50 274 7733 e: [email protected]

office no. 304, the icon bldg., nadd hessa, dubai silicon oasis, dubai, uae, po. box 341766

t: +971 (0)4 331 3555 t: +971 50 5533562 (24hrs) e: [email protected] w: www.jlsyachts.com w: www.superyachtme.com JLS YACHTS LLC MARINE TRAINING DIVISION

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Operating under the brand name “Kanoo Yachts” we have dedicated a team of people who are experienced in dealing with the requirements of Super Yachts. We are also a preferred agent, appointed to provide port agency services for foreign Super yachts attending the annual Abu Dhabi Formula 1 Grand Prix. The key to our success and sustainability over the past 10 decades has been our integrity and transparency in the services to our clients. Our professional team of staff are committed to meet the ever changing demands of our clientele, irrespective of their requirements.

The United Arab Emirates (UAE) is an ideal winter home for Super yachts looking forward to move out of the Mediterranean at the end of the yachting season. The UAE gets a good six months of ideal weather to explore the Arabian Peninsula and is also a good stopover point for Super yachts transiting to the Maldives along the Indian Ocean.

Port InformationName of Port: Local Marinas For Full Information on all Ports serviced by Kanoo yacht visit www.kanooshipping.comVHF: Abu Dhabi 67 / Dubai Channel 69

useful InformationPlaces of interest: Burj Kahlifa, Dubai Mall dancing fountain, Sir Baniays Island, Desert Safaris, Jabel Hafit mountain & Zoo Al Ain, Mountain hiking in Ras Al KhaimahAccessibility by land / distances: Abu Dhabi 150 km / Ras Al Kahimah 90 kmAirport details / distances: Abu Dhabi International Airport (AUH) - Port 40km - City 35km / Dubai International Airport (DXB) - Port 15km - City 10kmOther company services: Port agency, Liner shipping agency, International freight forwarding & logistics

uAEkanoo yacht

shihabdin gulabdin t: +971 50 454 6609 John drinkwater t: +971 50 624 6739 aloka mendis t: +971 50 8183639

p.o. box 290, khalidbinalwalid st, bur dubai, dubai, united arab emirates

e: [email protected] w: www.kanooshipping.com

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For over 15 years, CMA has guaranteed a comprehensive, professional & confidential agency service to many satisfied superyachts large & small. With Cairns as our home base, we provide agency services all around Australia. With an agent now based in Brisbane, we will be able to attend vessels there and on the Gold Coast as well continue to attend other Australian ports.

CMA offers the whole package to make every yacht’s stay effortless and memorable. Cairns is the gateway to the Great Barrier Reef and offers an ideal base for superyachts, Owners, Guests and Crew.

Cairns offers a multiple berth superyacht marina precinct just walking distance to the city centre, Internationally recognized major refit facilities, M.C.A. Accredited crew & stewardess training school along with an International Marine Training College, fantastic fishing and diving grounds all within easy reach of the marina, Cairns & CMA welcomes you to Australia!

Port InformationName of Port: Cairns (home base) & all entry ports of Australia.Port Co-ordinates: 16° 55’ S, 145° 47’ EFacilities: Electricity, water, telephone, internet, CCTV Security surveillance etc.VHF: Yacht communication channel 16

useful InformationPlaces of interest: Great Barrier Reef, Port Douglas, World Heritage Rainforest, Cape York, Kimberley’s, Torres Strait and PNG.Airport details / distances: Domestic and International Airport (CNS) / City 10kmOther company services: Extensive local knowledge and service guaranteed with a Smile.

Australiacarter marine agencies

carrie carter m: +61 (0) 429391046 e: [email protected]

andrew ‘andy’ king m: +61 (0) 404 310435 e: [email protected]

po box 319, westcourt 29 boland street, westcourt Queensland 4870, australia

t: +61(0)7 4051 1046 f: +61(0) 7 4051 1056 w: www.cartermarine.com


Major Yacht Services has been especially designed to meet the growing demands of superyachts visiting Australian waters. Over the years, Sydney and Australia has become a very popular cruising destination and MYS has grown with the industry to become one of its kind. We are working closely with the Waterways Authority in Sydney to improve and create suitable facilities for superyachts.

Building upon years of experience in the marine industry, both locally and internationally, MYS can supply anything that a visiting yacht might need on a 24-hour basis. We understand the need for high quality service to owners and Captains in order to make their stay an unforgettable experience while in Australian waters. MYS will take care of all the trivial but necessary tasks that are required upon arrival in a new country. We can assist with all logistics. We know who to speak to, where to go and how much to pay.

Port InformationName of Port: SydneyPort Co-ordinates: 33 51.6S, 151° 9.9EFacilities: Electricity, Water, Telephone, Internet, Black water pump outVHF: Yacht communication channel 72

useful InformationPlaces of interest: Sydney Opera House & Harbour BridgeAccessibility by land / distances: City 3kmAirport details / distances: Port - Airport 15km, City - Airport 12kmOther company services: Crew Placement, Local knowledge

AustraliamaJor yacht services

geoff majer m: +61(0)408 420323

crew placement: simon henry m: +61 2 9810 7200

major yacht services sydney superyacht marina 2 maritime court rozelle bay, nsw 2039 australia

t: +61(0)2 9810 7200 f: +61(0)2 9810 0144 e: [email protected] w: www.majoryachtservices.com.au


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Nouméa Yacht Services has the perfect location to welcome the growing demand of super yachts visiting New Caledonia. Our office is based at the Marina which offers all modern facilities and is located in the city, surrounded by supermarkets, restaurants, shops, etc.

Called the Paris of the South Pacific, Nouméa boasts the same ambience when it comes to Art, Music and French Gastronomy. Along with diverse activities surfing, kite surfing, game fishing and trekking, the only difficulty is choosing what to do. The city is situated in a perfect location, just a two hour flight from Australia, three from Auckland, one hour from Vanuatu and two hours from Fiji. You will be amazed by its untouched lagoon and landscapes. We offer quality, reliable service to yacht owners and captains to ensure their experience is unforgettable.

Port InformationName of Port: Local Marinas.Port Co-ordinates: 22°16’324S 166°26’12 E / 22°17.324S 166°26.280EFacilities: Electricity, Water, Internet, Repair Facility, Restaurant, Bar, Market, etc.VHF: Yacht communication channel 16

useful InformationPlaces of interest: International hotels, golf courses, waterfalls, a magnificent lagoon and untouched landscape.Airport details / distances: Nouméa La Tontouta International Airport (NOU) / Tontouta international airport is nearly 1 hour drive from Nouméa.

New CaledonianoumÉa yacht services

hervé moal (manager) t: +687 79 56 01

audrey morand (assistant) t: +687 70 90 09

40c rue austerlitz bp 1263 nouméa 98845, nouvelle calédonie

t/f: +687 24 01 23 e: [email protected] w: www.noumeayachtservices.com skype: noumea.yacht.services facebook: noumea yacht serviceswhatsapp: noumea yacht services +687 70 90 09


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37South is an innovative and flexible yacht agency providing support for vessels in New Zealand and throughout the Pacific. A solutions focused team, they take a practical, resourceful approach to all projects. Established in 1988, 37South has the longevity and track record to assure a trustworthy and reliable service.

The company covers all aspects of large yacht shore support including provisioning, crew placement and project management for refits and new builds. 37South is the Australasian distributor for Shurhold products, Epifanes, Badger brushes, King & King and Teak Plus and Teak Minus as well as a range of other top quality deck supplies ensuring the best value possible for the client. They are also the Australasian distributers for ABT TRAC stabilizers and thrusters, HEM desalinators and Headhunter Inc., along with other well known brands of large yacht equipment.

Port InformationName of Port: Ports of Auckland Limited For full information and list of other ports serviced please visit our websitePort Co-ordinates: 174.4 SE, 36.51 SFacilities: Electricity, Water, Telephone, Towing, Line Handling, Pilotage, Hydrographic ServicesVHF: Yacht communication channel 12

useful InformationPlaces of interest: Rotorua, Marlborough Sounds, Queenstown, Hauraki Golf, Coromandel, Bay of Islands, , Fiordland, Milford Sounds, Fox Glacier.Accessibility by land / distances: Port of Auckland ½ kmAirport details / distances: (AKLD) Auckland Int’l Airport / Port & City 25km

New Zealand37 south

phil tomlinson t: +64 21 931 835

ben osborne t: +64 21 0409976

37 south ltd, silo superyacht marina, 96 Jellicoe street, freemans bay auckland 1010, new Zealand

t: +64 9 302 0178 e: [email protected] w: www.37southyachts.com w: www.37southyachtcharter.com


Integrated Marine Group is a well-resourced yacht support company based conveniently close to Auckland’s super yacht marinas. Our team is comprised of ex-yacht crew who fully understand the need for an immediate response with high quality results.

We aim to service all your requirements, from the standard key duties such as arrivals formalities, booking berths and pilots to the more unusual one-off requests and planning itineraries for adventurous, discerning owners. What’s more, with our experienced refit project management team we can cover your operational and maintenance needs in one, providing a service that is second to none.

Port InformationName of Port: Auckland, all New ZealandFacilities: Electricity, Water, Telephone, Wifi, bunkering

useful InformationPlaces of interest: Bay of Islands, Poor Knights Marine Reserve, Marlborough Sounds, Fiordland, Abel TasmanAirport details / distances: Auckland International Airport is 25 km from Viaduct HarbourOther Company Services: Yacht support, crew placement, refit project management, product supply worldwide, provisioning, crew accommodation, VIP concierge services, itinerary planning, pilotage, bunkering, berths, deck supplies, courier and mailing facilities, cash and banking facilities, central billing on detailed monthly accounts.

New Zealandintegrated marine group

mark wightman t: +64 21 759 157 e: [email protected] alison walker t: +64 21 608 278 e: [email protected]

149 beaumont st, westhaven auckland 1010, new Zealand t: +64 9 377 2142 w: www.integratedmarinegroup.com

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code of ethics & conduct

In achieving the aims and objectives of AYSS through cooperative effort and combined marketing initiatives, each Member Company, its employees and directors shall agree to subscribe to and fully comply with the AYSS Code of Ethics and Conduct.

This agreement is a condition of membership and exhibits the Association’s commitment to maintain the highest level of professional standards in the yachting industry. All members will strive to work in the spirit of fairness to all clients, their employees, subcontractors and fellow members of the AYSS. A strong devotion to high ideals of professional integrity and courtesy is essential.

AYSS, as an organisation, shall: Strive to achieve a positive, co-operative climate within the industry by demonstrating loyalty towards members and showing respect to the stakeholders in achieving the purpose of the organisation.

Professional Integrity & CourtesyAn AYSS Member shall:

• Uphold at all times the tradition and integrity of the AYSS, and conduct themselves and their businesses in such a manner that will bring credit to the member, the Association and all fellow members.

• Use the spirit of honesty, excellence, reliability, innovation and customer satisfaction to guide their decisions and commercial focus.

• Refrain from associating with or conducting commercial transactions with persons or companies of questionable character.

• Avoid operational practices that may diminish the integrity of the yacht services industry; especially fraudulent, illegal or discriminatory practices.

• Treat as confidential and privileged any information obtained regarding the business or social affairs, financial position, state of health, technical methodology or processes of all clients, their employees, sub-contractors and fellow members of the AYSS.

• Not to disclose or use for the benefit of non-members commercial information received from, or in connection with the AYSS and its members, unless specifically approved by the Executive Director or the Chairman.

• Refrain from using aggressive, improper or questionable methods when advertising or promoting their business or commercial activities.

• Seek no unfair advantage over fellow members.

• Not voluntarily disparage the business, products or services of a fellow member. If an opinion is sought regarding an AYSS member, it should be provided with discretion, professional integrity and courtesy.

• Refuse to pay in any manner, direct or indirect, commissions to clients, crew or other employees of possible clients for the purpose of influencing them in his favour.



Standards of Products & ServicesAn AYSS member shall:

• Remedy promptly and equitably any genuine case of dissatisfaction honoring all guarantees and undertakings given as to quality or service

• Render their products and services based on the highest standards

• Not use the AYSS mark in such a way to bring discredit to AYSS

Cooperation & Avoiding ConflictAn AYSS member shall:

• So conduct his business as to avoid controversies with his fellow members. In the event of controversy or grievances among members, AYSS may be requested to intervene. Litigation is very strongly discouraged and used only as a last resort.

• Avoid conflicts of interest with the Association or with other members or, where unavoidable, declare these openly or, if appropriate, to the Council of AYSS in confidence.

• Inform a client or employer of all interests, affiliations, conflicts, or potential conflicts of interest which might influence decisions or the quality of services rendered.


AYSS Code of Conduct1. General

The present Code of Conduct is intended to set down the particular conditions under which the Association operates and to define some of the customs and practices of the profession. In the case of a contradiction between the Constitution and the Code of Conduct, the Constitution will prevail. All Members are bound to comply with the rules of practice and conduct set down by the Association.

2. Application Criteria and Procedures

All Membership applications shall be submitted to the Membership Working Group on comprehensively completed membership application forms together with supporting documents.

All successful applicants shall have a clear knowledge and understanding of the Association’s Code of Ethics and Conduct as included on all member applications.

All successful applicants agree to comply with the AYSS Code of Conduct and shall have a copy of the AYSS Constitution for their reference and use.

All applications shall be endorsed & supported by three AYSS Full members in good standing.

The Membership Working Group shall verify all required conditions are satisfied and shall submit the request to the Executive Director who shall review the candidature and make recommendations to the Council for approval or rejection. If a Membership Working Group is not operating the Executive Director will submit the request directly to the Council.

3. Professional Insurance

All Members are strongly encouraged to carry adequate insurance cover for world-wide Professional Indemnity at a level appropriate to the members operations and exposure.

4. disciplinary and Mediation Procedures Complaint Against A Member:

If the AYSS Ethics and Grievances Working Group receives a complaint against a Member of the Association (The Respondent) who is alleged to have contravened the Code of Ethics and Conduct or to have acted unethically or unprofessionally, the Ethics and Grievances Working Group shall examine the facts of the complaint, in order to take action as the Council may eventually deem necessary.

To avoid conflicts of interest any Ethics and Grievances Working Group member or Council Member involved in the complaint or closely associated to any or all parties shall not participate in any communications, deliberations or proceedings by the Working Group or the Council relating to the complaint. However, these members may be consulted for input and information deemed critical to the subject matter and circumstances of the complaint.




disciplinary Action Against A Member:

Any Member who has been found by a Council decision to have failed to comply with the Code of Conduct or to have acted unethically or unprofessionally may be subject to a membership review, suspension or expulsion from the Association.

Complaint Procedures

1. Any Member having a justifiable cause for complaint against another Member shall make a request in writing to the Chairman and Vice Chairman of the AYSS. The Member shall submit a written statement of the facts and circumstances together with digital copies of all relevant documents and communications.

2. The Chairman and Vice Chairman will present the circumstances to the Council who will decide if there are sufficient grounds for the working group to investigate the circumstances. If so, the Ethics and Grievances Working Group shall respond to the complaint within thirty (30) days of receipt of such documents. A decision taken in conjunction with the Council on the merits and legitimacy of such a complaint will be sent to the complainant in writing.

3. If the Council identifies grounds for a legitimate complaint the Respondent(s) will be notified in writing and receive copies of all documents and communications submitted by the Complainant. The Respondent will have fifteen (15) days to respond with supporting documents to the Ethics and Grievances Working Group as well as the Complainant.

4. The Respondent(s) will have fifteen (15) days to

respond with supporting documents to the Ethics and Grievances Working Group as well as the Complainant.

5. Following this response, the Ethics and Grievances Working Group will report to the Council who will decide an appropriate course of action and any disciplinary action within fifteen (15) days and inform all parties in writing.

Appeal Procedures

1. Any Member found to have contravened the Code of Ethics and Conduct or acted unethically or unprofessionally as a result of the Complaint Procedures above has fifteen (15) days from the date of notification to submit a written appeal to the Council.

2. If the Council does not find in favor of the appeal within thirty (30) days of receipt of the appeal, any disciplinary action(s) including the Member’s suspension or expulsion from the Association as decided upon by the Council, shall become effective upon notification in writing.


ASSOCIATION OF YACHT SuPPORT SERVICESThe only Superyacht Global Network Port Agency Association

founded in 1991, the association of yacht support services is the only worldwide superyacht network, with the best agents

in ports around the world from the mediterranean, caribbean, europe, north and south america, pacific, asia and everywhere in between.

with over 65 members and associate members in 45 countries, their extensive experience in each region will ensure you receive the best shore support for your vessel, crew and owner.

to receive the latest handbook or for membership inquiry, please email [email protected] regional information and contact details for all our agents visit www.ayss.org

Be sure to follow us on social media for latest news


Global Excellence through local knowledge. AYSS is a self governing global association, ensuring its members provide transparent and top quality services to Owners, Guests and Captains of visiting yachts.

AYSS members need to subscribe to, and fully comply with the AYSS Code of Ethics and Conduct.

AYSS members are dedicated to a high professional ethic, integrity and courtesy which together deliver clear and accurate information with concise and easy to understand quotations and accounting practices.

All members strive to work in the spirit of fairness with clients, who are entitled to an honest and transparent business relationship.

The Ethics and Grievances Committee is approachable by all.

Any member agent found in violation of the code of Ethics and Conduct will have their membership revoked.

Worldwide Coverage | Qualified Agents | Cruising Information | Code of Conduct Association Support | Complaints Mechanism | Captain’s Feedback Mechanism

the ayss mission statement

82 AYSS Global Handbook 2019-20 AYSS Global Handbook 2019-20 PB www.ayss.org www.ayss.org

ayss council

CHAIRMAN

Adam Tarleton Brazil Yacht Services e: [email protected]

VICE-CHAIR

Andy Shorten The Lighthouse Consultancy, Indonesia e: [email protected]

COuNCIL

Paul-Lauritz Amundsen Amundsen Marine Sevices, Cascais e: [email protected]

Heather Grant Erika’s Yacht Agents, St. Vincent & Grenadines e: [email protected]

Kristy Hollingsworth Estela Shipping Palma, Spain e: [email protected]

Kass johnson Dockside Management, St Maarten e: [email protected]

Carlos Miquel SASYSS, Chile e: [email protected]

Anders Nodskov Pedersen TR Shipping, Denmark e: [email protected]

duncan Sweet Mid Atlantic Yacht Services, Azores e: [email protected]

ExECuTIVE dIRECTOR

Christiana Cairns e: [email protected]

TREASuRER, IT & SOCIAL MEdIA

Bex Reynolds jones e: [email protected]

HONORARY MEMBER

Simon Alexander United Kingdom e: [email protected]

Acknowledgementsa special thanks to the wonderful team at indigo press for their administrative help in collating information for this handbook, thoughtful art direction, design and printing. without their help, we could not have had such a beautiful handbook.

www.indigo-press.com

Our networking sites are just a click away. They are free to join, totally private and for Superyacht professionals only.

The members of www.SuperyachtCaptains.com have created an information-rich resource that is second-to-none; sharing information on cruising, products, services, crew and technology etc.

Be among the best informed Captains and stay ahead of the news. To date there have been over 15,000 posts, (all searchable) never be lost for an answer again!

Our networking sites also cater for Engineers, Chefs, Stewardesses and Crew.

Simply key one of the links below into a web browser, click on ‘Apply For Membership’ and, subject to approval, get connecting with your fellow Superyacht professionals.

Get connected to 1600+ Superyacht Captains with just a key & a click…

All related sites are owned by Colin Squire Publishing.Contact: [email protected]

…as well as Engineers, Chefs, Stewardesses and Crew!

www.SuperyachtCaptains.com | www.SuperyachtChefs.com | www.SuperyachtCrew.com www.SuperyachtEngineer.com | www. SuperyachtStewardesses.com

37 South 73

All Services SRL 44

American Yacht Agents 22

Amundsen Marine Services 35

Anchor Concierge & Super Yacht Services 26

Asia Pacific Superyachts 62

Associated Yacht Services 21

ATL Mediterranee 41

Bermuda Yacht Services 16

Brazil Yacht Services 17

BWA Yachting New England 24

BWA Yachting St. Maarten 28

C&C Port Agency Finland Oy Ltd 38

Carter Marine Agencies 70

Catalano Shipping Services France 42

Catalano Shipping Services Monaco 48

C2C Inc. 23

COBRA Tours 31

Del Shipping & Trading 67

Dockside Management 29

Erika’s Yacht Agents 30

Estela Shipping Barcelona, S.L. 50

Estela Shipping Palma, S.A. 51

Felix Maritime Agency 40

Gino Yachting Antalya 54

Gino Yachting Bodrum 55

Gino Yachting Fethiye/Göcek 56

Gino Yachting Istanbul 57

Gino Yachting Kusadasi 58

Gino Yachting Marmaris 59

Hunt Deltel & Co Ltd 65

Incargo S.L. 33

Integrated Marine Group 74

Island Sailors 64

Jakera Exclusive 25

JFM Shipping LDA 34

JLS Yacht & Superyacht Middle East 68

Kanoo Yacht 69

Luise Associates SRL 45

M.H. Bland & Co. 43

Major Yacht Services 71

Maldives Yacht Support PVT Ltd 63

Marina Papagayo 19

Mathez Monaco International 49

Melita Marine Group 47

Mid Atlantic Yacht Services 32

Nouméa Yacht Services 72

Progesco Ship Agents & Repairs 36

S&D Tunisia SARL 53

Sea Masters Galapagos 20

Sea Waif 60

Shore Side Yacht Services Ltd 27

South American Super Yacht Support 18

Strait Superyacht Services SL 52

Super Yacht Services Falmouth UK 39

The Lighthouse Consultancy 61

T.R. Shipping Denmark APS 37

Versilia Supply Service 46

Yachting Singapore PTE Ltd 66

A-z inDex of WorlDWiDe MeMberS

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ASSociAtion of YAcht Support ServiceS Global Handbook · AYSS agent to assist on arrival. WELCOME...

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