Script

1. The banking workspace is considered to be an extremely professional environment where business is conducted. While banking is basically the only business conducted in this figured world, many different activities are conducted in this workspace. The employees are constantly doing different jobs to ensure the satisfaction of the customers that come into the bank. Most banks have security systems installed to ensure the protection of the bank and its customers. But just what are these security systems and how safe are they? To answer this question, we must first go over the two main methods of banking, traditional and electronic.

2. The traditional banking method is the oldest form of banking there is. You have probably conducted this type of method during your life. A customer who wants to make a transaction comes into a bank, makes a bank account and then makes some miscellaneous transaction. The employees of the bank must be willing and able to provide quality customer service and solve any problems that the customers have regarding their accounts.

3. The electronic banking method however is very different from the traditional banking method. According to an academic article that I read online, electronic banking is growing highly in popularity and is getting just as popular as traditional banking. A popular form of electronic banking is online banking. An online banking company typically allows customers to go onto the internet and makes deposits, withdrawals, or any other type of transaction from the comfort of their couch or any other place in which they can get an online connection. This completely cuts out the need for the company to hire employees for face-to-face interactions with customers.

4. I recently conducted an observation of a banking workspace at Uwharrie Bank; a small bank in the town of Oakboro, North Carolina. During this observation, I got to inspect the security system of the bank and got to see how it effectively works. I also got to interview an employee of the bank. (intro to interview video)

5. Banking systems have some of the most powerful security systems in the world. Whether it’s traditional banking or electronic banking, each method has their own unique way of securing their environment. However, both methods have flaws in their security systems.

6. With traditional banking, there will always be the risk of thieves robbing the bank. To counteract this, traditional banks have a unique set-up of equipment to ensure the safety of both their customers and their employees. Inside most banks are security cameras that monitor the bank 24 hours a day. These security cameras allow the bank to get a clear view of all of the activities that go on throughout the day as they are installed in various locations in the bank. If a thief comes into the bank, the cameras will get an accurate view of the person so the police can identify him.

7. Some banks have a special button behind their counter that they can press in case of an emergency. This will contact the police instead of having to dial their number on a phone to contact them.

8. One other thing that a bank has is a vault that protects all of the money the bank controls. Only certain employees can open the vault and no customers are allowed inside of it.

9. I asked Mrs. Brandi Smith about the security system at the bank she works at.10. As I have stated before, the security systems of both methods of banking are very

different from one another. Electronic banking’s security system is a bit more simplistic than a traditional bank’s. However, these systems take a lot more time to install and are constantly being updated daily. Most online banking security systems have firewall built in to it that makes their systems a lot harder for people to get in to. Most banks also require a number of authentication questions in order for a person to log in to their account or conduct a transaction.

11. Uwharrie Bank, while a bank that has traditional banking methods, also has an online system so that people can conduct their business online. I asked Brandi about their online system and how it works.

12.While there are dangers that both methods of banking face, there are quite a few dangers associated with digital banking that they face. While traditional banks do run the risk of getting robbed every day, digital banks run the risk of getting hacked all the time by various people. But while there have been instances in which an online bank does get hacked, these instances are few and almost rarely happen.

13. There are people that use the exact same password for their many different e-mail accounts and various other sites on the internet. These people will also use the same password for their online banking account. This makes the account a lot easier for hackers to gain access too. Most banks urge you to use a different password for their service and often require the person to input a complex password for security purposes.

14. There are also various fake phishing websites that can gain access to your personal banking information if you give it away to them.

15. So, with all of these problems that digital banking faces, is it safe? (interview clip)16. If you are to switch to an online bank, make sure you check to see if the bank is

legitimate. Always run anti-virus while conducting transactions, and make sure you make a complex password for your account. In a nut shell, make sure you know how to actually operate a computer.

17. This begs one final question: are both methods of banking safe? Here is what Brandi Smith had to say.

18. There are always risks associated with banking. To protect from these risks, the security systems of banks must be working properly and constantly monitored to ensure customer safety and satisfaction. If we accomplish this task, then banking as a whole will be completely safe for everyone involved in it.