Assignment 5
Transcript of Assignment 5
Kelly De Naples App Research and Development
Unmet Need/DesireEstabrook Hall Laundry Room
• Knowing availability of machines• Warnings and alerts for completed cycles• Communication between users
Kelly De Naples App Research and Development
Description of Observed Group
• Repeatedly in and out of room to read timers• Clothes are NOT picked up in timely manner• Users hesitate touching clothes that are not
theirs; wait around for people to claim them
Kelly De Naples App Research and Development
Video Observationshttps://www.youtube.com/watch?v=SmgkKxKlCiA
Kelly De Naples App Research and Development
Video Interviewhttps://www.youtube.com/watch?v=NkHghaPvOt0
Kelly De Naples App Research and Development
Excerpts from interview
• Laundry experience = WAR• Machines are stolen when still full of clothes• Users are easily sidetracked; hard to
remember when cycles are finished• Trips to laundry room aren’t worth it if no
machines are available
Kelly De Naples App Research and Development
Anecdotal Observations
• Knowing availability of machines is valuable • Saves a number of trips; more efficient
• Students are easily distracted. • Laundry is not a priority, often forgotten
Kelly De Naples App Research and Development
Draft Idea for App
• display the timers of all machines in real time• alert users when cycles are finished• allow users to interact (alleviating the conflict
of moving other users’ clothes)
Kelly De Naples App Research and Development
Ideation Session
Additional Unmet Need/Desire:• Sign up sheet (who’s next in line for machine)• Messages between users • Ex: “I need this machine, come get your
clothes”
Kelly De Naples App Research and Development
Ideation Session
How the App Works• Visual display of timers for all machines• User can set alerts for when certain machines
are finished (or about to finish)• Users can communicate with each other if
conflict arises
Kelly De Naples App Research and Development
Ideation Session
Who app is intended for• University students• Public laundromat users
Kelly De Naples App Research and Development
• Only timers and alerts• Unable to use multiple timers in free version• How is this better than the iPhone timer?
Research of Existing Apps“Laundry Timer”
Kelly De Naples App Research and Development
Research of Existing Apps“Laundry Alert”
• Notifications when clothes are ready• Duke University uses this• Lists specific machines for each building• Shows time remaining
Kelly De Naples App Research and Development
Research of Existing Apps“Laundry Done”
• Not the same purpose as my proposal, but I really like the layout
• Order and pay for laundry services• Schedule/pickup deliveries• Communicate with Brown Bag Laundry