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Designed from inception to integrate allITIL processes

Designed from inception to integrate allITIL processes

Designed from inceptionto integrate all ITIL processes into a single application

Asset Management

Service Desk and IT Service Management Sotware

www.axiossystems.com

IT is becoming increasingly complex. With a rising number o diferent devices alling

under the wing o IT, it is a priority to maintain control over the inrastructure. IT Asset

Management (ITAM) is a mature IT discipline or managing IT assets to meet thecurrent and uture demands o the business. Implementing a solid ITAM strategy brings

benets across IT and the organization in the orm o reduced cost, improved business/

IT alignment and quality o service. Efective ITAM drives a shit rom basic asset tracking

to delivering business benets through management o assets across the whole

organization and throughout the ull asset liecycle. With improved ITAM processes, your

organization can ensure control, compliance, eciency and accountability.

AssetManag

ement

Through the integration o ITAM and IT ServiceManagement (ITSM) unctionality within a singleapplication, assyst provides unique benets to thebusiness. With control o the ull process o planningand delivering new systems and services in support onew business plans, assyst makes IT more responsiveto business needs and timelier in delivery. Incorporatingan enterprise-class CMDB, assyst captures IT assetinormation, giving customers an unparalleled depth oinormation to support a broad set o objectives. Thisclose cohesion between ITAM and ITSM unctionalitymeans that processes involving both the AssetManagement and IT support groups can be managed

end-to-end.

Combine ITAM and ITSM into One SolutionDo you know what IT assets you have and where they are?

Are you under pressure to prove license compliance?

Is the complexity and cost of your IT infrastructure spiraling out of control?

Typical Asset Lifecycle

Service Catalog Ordering

Retirement

Disposal

Procurement

Deployment

Tracking

Support, Inventory & Audit

IT Asset

Management

Reduced Cost

Problem Logging

Optimized Capacity

Improved AvailabiltyImproved Quality of

Services

Improved Scalability

Axios

For

Service Desk & Incident ManagementChange Management Problem ManagementConguration Management Asset ManagementService Level Management CMDBService Catalog SaaS offering

Axios

For

Service Desk & Incident ManagementChange Management Problem ManagementConguration Management Asset ManagementService Level Management CMDBService Catalog On premise or SaaS offering

We have been most impressed with assysts

extensive Asset Management unctionality

and easy-to-use, intuitive interace.

There are many examples o how assyst

has improved our service and helped us to

work more eciently.

Leaf

A Service-orientated view from the assyst, ServiceDesigner, which links infrastructure components to thebusiness services/units they support.

4assystProduct suite 4

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www.axiossystems.com

Service Desk and IT Service Management Sotware

Main Benets

Align IT investment with business planningMeasure and

control IT usage and costs

Gain eciency rom IT inrastructure standardization

Manage IT assets rom requisition to retirement

Ensure license compliance and eciencyImprove IT support eciency

Streamline upgrades

Improve negotiating position with vendors

Connect IT expenditure to business units and revenue streams

Consistent and accurate results with seamless

integration capability

assyst ofers unrivaled connectivity via a wide range o plug-in adaptors which enable assyst to interace to any externalapplication. For example, assyst can ensure the integrity o theCMDB by reconciling asset data entered rom disparate external

sources, such as Enterprise Resource Planning (ERP) systems,

barcode scanners or inventory discovery tools. This means you

can be certain that all inormation held in the assyst CMDB isaccurate and current. As a result, IT decisions will be based on

acts, not assumptions, allowing you to strategically manage and

control one o your organizations largest investments.

AssetManag

ement

Established in 1988, Axios Systems is the worlds leading independent provider o Service Desk and IT Ser vice Management (ITSM) solutions. Its

sotware, assyst, is a ully integrated, out-o-the-box solution, available in on-premise and SaaS models, which helps organizations optimize IT

inrastructure eciency, reduce overheads and lower the total cost o IT ownership.

Asset Management

The assystsolution has given Hull CityCouncil complete and accurate

visibility o all its IT and many non-IT assets -

an incredible eat or any large

organization.

Hull City Council

End-to-End Asset Management

Defne Confguration Items Ability to record a wealtho technical, nancial, user and relationship inormationagainst a Conguration Item.

Federation Draw data rom multiple sources includingthe assystDiscovery tool and sources or inventory,organization and monitoring data to provide a singlesource o truth or inormation essential to the deliveryand support o IT services.

Visualization Visual representation through theImpact Explorer o the inrastructure showing logicalrelationships between CIs. This allows you to quantiy anassets ailure impact on the business.Product Explorer A tree-style explorer view o yourorganizations product hierarchy.Service-oriented View Link inrastructure componentsto the business services and business units theysupport.Integrate with External Applications Ensure the

integrity o asset inormation by reconciling asset datacaptured rom external applications such as EnterpriseResource Planning (ERP) systems and barcode scanners.Full Liecycle Management Ability to track CIsthroughout their liecycle, rom installation to disposaland view the entire history o all activities related to CIs.

Automation o Processes

Discovery Automate discovery o IT assets with theassystDiscovery tool. Gain a complete view o the ITinrastructure without expensive and time-consumingmanual audits.Reconciliation Automated consolidation o duplicaterecords rom multiple ederated data sources.

Service Catalog

Seamless integration between the CMDB and ServiceCatalog Designer.Procurement Management including a business-acing Service Catalog, purchase order tracking andrequest authorization management

Real-Time Management Reporting

Financial Management Report Total Cost oOwnership (TCO) o individual assets, products, vendorappliances, systems and IT services. Reporting andmonitoring unctionality allows ineciencies to beidentied and eliminated and chargebacks can be

applied to business units, putting IT in position toreduce costs and justiy expenditure.License Management Advanced license managementcapabilities ensure ecient and compliant use oapplications across the whole organization.Contract Management Ability to dene contracts (e.g.warranty, maintenance, license support and lease) withdened pertinent inormation and reminders.

Key Features