What if…

There was a way to know when an asset needed repair or was in danger of imminent failure?

Asset Management

is not a fad

Methodology

Service LevelsRiskConditionSupply ChainRepair FrequencyTotal Life Cycle Cost

Provide Strategic Insight

Where and How to Invest System Maintenance Asset RehabilitationAsset Replacement

Asset management is a tool that integrates business processes within the SFPUC to effectively manage the utility assets while optimizing their useful life and performance to meet prescribed service levels

Asset Management

Where WWE is today

History

We have been doing Asset Management all along!

30 years ago it was Maintenance Management

15 years ago it was Equipment Management

Today we call it Enterprise Asset Management

Asset management has transformed from a largely paper based process to a methodology where organizations look at entire asset lifecycles and align asset management to strategic goals.

In the near future, management technology can be integrated into the assets themselves.

Two Year PlanMarch 09

Task 1

Select AMP lead and teamDefine Roles and ReportingAsset Management Vision and Policy

StatementLevels of Service targetsAsset Data Framework

AMP Guiding Policies

Strategic PlanningRisk ManagementDefensible Decision MakingCost Effective Service DeliveryInformation ManagementPerformance Measures and Continuous Improvement

Strategic Planning

Clear Implementation Strategy

Clear Levels of Service Targets

Clear Funding Strategy

Risk Management

Risk Scoring

Implement Risk Based Planning

Considering Consequence of Failure

Defensible Decision Making

Asset Planning and renewal decisions based on risk, cost and services delivery

Cost Effective Service Delivery

Define Key Business Processes

Ownership and Accountability

Information Management

Improving data access, transparency and technical defensibility

Data needs driven by customer service level targets

Technology needs driven by requirements that enable and accelerate business processes

Performance Measurement and Continuous Improvement

Implement Performance MeasuresMonitor Business EffectivenessClear metrics established for Business EffectivenessPerformance measured against prescribed service

levels

Levels of Service

Only Measures ServiceNot CostNot ProductivityFrom the Customer’s Perspective

What are Levels of Service?

Stated commitments to deliver service at a specified level of quality and reliability

Four CategoriesReliability- failure limits, emergency responseQuality- odors, backupsCustomer Service- response times, complaint handlingRegulatory- mandates, compliance

Benefits

Informs, educates and sets expectationsGuides daily activities and routine decisionsFocus business strategy on common objectivesProvides basis for measuring performanceJustify investments and resources

Levels of Service

L.O.S.Criteria

to MeasureRisk

Risk Consequence

Develop a Data FrameworkDevelop an asset hierarchy and classification for WWE asset types

Define a comprehensive set of data needs/attributes for each asset type, and prioritize in terms of importance

Determine and define data location/system of record for each asset attribute/data element

Determine and define data default values

Design and document processes for updating databases for existing and new assets

Document the data Framework

Link the Framework

The Data FrameworkThe Data Framework is a listing of information relating to various aspects of an asset portfolio, in a form that allows data to be cross-referenced and retrieved as required

The Data Framework contains data relating to one or more asset category including:

physical propertiesservice delivery functionstechnical datakey operational datamaintenance dataperformance reports

ConditionAssessment

AssetDisposal

CapitalWorks

Reporting Operations

MaintenancePlanning

MaintenanceHistory

Asset Strategy

ServiceStrategy

DataFramework

PIMS

LIMS

CIS

E-Mail FIS

PCS

CADD

GIS

CMMS

DataFramework

Establishing the Asset Hierarchy

FacilityFacility

ProcessProcess

AssetAsset

ComponentsComponents

Sub ComponentsSub Components

The effectiveness of an asset management system depends on its ability to allow users to quickly and easily store, recall, sort, analyze and evaluate different types of information about assets

INTEGRATION OF EXISTING EFFORTS

Risk Model for WWE FacilitiesLinear Asset Management Project- LAMPCSAMP - Collection System Asset Management

ProgramRisk modelingCondition Assessment

Asset ManagementNot just infrastructure and technology

Education & professional development

Integration and verification of information

Prudent financial management

Adoption of business processes aligned with your mission and goals

Asset Management

is a shared vision