Assessment Web Applications: Characteristics and Benefits to the

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Assessment Web Applications: Characteristics and Benefits to the Institutional Effectiveness Process Divya Bhati, Ph.D. Patrice Lancey, Ph.D. Carlos Martinez Office of Operational Excellence and Assessment Support University of Central Florida

Transcript of Assessment Web Applications: Characteristics and Benefits to the

Page 1: Assessment Web Applications: Characteristics and Benefits to the

Assessment Web Applications: Characteristics and Benefits to the Institutional

Effectiveness Process

Divya Bhati,Ph.D.PatriceLancey,Ph.D.CarlosMartinez

OfficeofOperationalExcellenceandAssessmentSupport

UniversityofCentralFlorida

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Overview UCFInstitutionalEffectivenessassessment

process Modelingthebusinessprocess UCFWebapplication

o Structure&designo Functionalityo Benefitso Challenges

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University of Central FloridaBasicCarnegieclassification:researchuniversities(highresearchactivity)

UCFalsoachievedCarnegieCommunityEngagementClassification

2ndlargestuniversityinU.S.with56,337students10regionalcampusesandnumerousotherinstructionalsites

12colleges,includingamedicalcollege216degreeprograms(91bachelor’s,92master’s,3specialist,29doctoral,1professional)

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UCF’s Integrated Approach to Institutional Effectiveness

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Linkages• shareinformation• informbudgetprocess

Differences• differentcycles• additionaldataelements• differentpurposes

o continuouso improvemento evaluationo planning

InstitutionalEffectivenessAssessment

UnitandProgramReview

StrategicPlanning

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Assessment Leadership

Coordinators

DRCMembers

UAC

ProvostVPsandDeans

President

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Assessment Scope and Schedule

354programsandunitsreporto Yearroundprocesso Centralizedonlinereportingsystemo OngoingreviewsandfeedbackbyDRC

Over800usersinvolvedinconductingassessmentorganizationchart

September– Coordinatorssubmitfinalresultsandplans

October– DRCsreviewresultsandplans

NovembertoDecember– UACfinalreview

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Structure and Design of Institutional Effectiveness Assessment Web Application

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UCF IE Assessment Web Application: Structure and Design

Step1:Understandthebusinessprocesso Identifyextraneousand/orredundantstepso Identifychecksandbalancesneededforregulatory

compliance Step2:Conductactivityanalysis

o Identifytheusersanddifferentlevelsofaccesstothedata

o Identifytheinformationthatwouldhelptheusersdotheirjobeffectively

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UCF IE Assessment Web Application: Structure and Design

Step3:DevelopRequirementsDocumento Shouldbeasspecificaspossibleo Shouldbeoutlineinaneasytounderstandformato Takeintoconsiderationthelimitationsoftime,

experience,database,programminglanguagetobeused

o Sign‐offfromkeystakeholders,especiallythedevelopers

o Originalflowcharto Finalflowchart

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UCF IE Assessment Web Application: Structure and Design

Step4:DatabaseDesignandDevelopmento MicrosoftSQL2005(Now2008)o BasedonrelationshipsbetweenDRCs,

program/units,usersandtheirroles AssessmentCoordinators DivisionalReviewCommitteeMembers DivisionalReviewChair AssessmentSupportStaff

o Parameterscollectedfortheassessmentplan/resultsandtheirreviews

o Additionalparameterscollectedforstrategicplanningandaccreditation

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UCF IE Assessment Web Application: Structure and Design

Step5:ApplicationDesignandDevelopmento MicrosoftASP.net/VB.net2.0Framework(Now3.5)o MasterPagecontainingglobalvariableso BasedonRequirementsDocument UserRolesandSecurity CollectionofAssessmentPlan/ResultsandReviews Validationandverification Additionalparameterscollected Reports Staffmanagementfunctions

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UCF IE Assessment Web Application: Structure and Design

Step6:Testingo Workflowo Functionalityo Validationofdatao Design,developmentandtesting

Step7:Deploymento Turnovero Documentationo Support

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UCF IE Assessment Web Application Template

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UCF IE Assessment Web Application: Structure and Design

14www.assessment.ucf.edu

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UCF IE Assessment Web Application: Structure and Design

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UCF IE Assessment Web Application: Structure and Design

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UCF IE Assessment Web Application:Structure and Design

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UCF IE Assessment Web Application:Structure and Design

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Functionality, Characteristics and Benefits of IE Assessment Web Application

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UCF IE Assessment Web Application: Functionality

Primarymediumusedto:o submitassessmentplansandresultso reviewandprovidefeedbacko captureuserinformationo monitorprogresso platformforreviewerinterventiontoincreasethequalityofassessmentplansandresults

Abletocopyoverfrompreviousyear’sassessmentplano wholeorcomponentso edit

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UCF IE Assessment Web Application: Functionality

Provides“n”numberofresultsorplansubmissionsafterreviewandfeedback

Passwordprotectedo usersinvolvedintheassessmentprocessmustlogintouseit

Automatedverificationprocessandfeedbacktotheusero numberofoutcomesandmeasureso academiclearningcompactso implementedandplannedchangeso resultsandreflectivestatemento resultstobesubmittedbeforeplan

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UCF IE Assessment Web Application: Characteristics

Multi‐raterreviews Collaboration

o automatedemailnotification Reportingandqueries

o UAC,DRCmemberandstaff Documentuseofdataandnextsteps Resourcecenterwithintheapplicationbyrole AdministrationoftheDRCs

o usersandroleso namesoftheunitsandprogramso mergesandsplits

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UCF IE Assessment Web Application: Characteristics

Easynavigation Helpbuttonforeachtab

o definitionsoftermsandinstructionstocompletethetasks

Enhancedtextbox– cutandpasteandotherMicrosofttoolbarcapabilities

Uploadattachmentslinkedtostudentlearningoutcomes

Archiving Security

o useofbestpracticestopreventattacks

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UCF IE Assessment Web Application: Benefits

Focusesonassessingwhatis:o meaningfulo manageableo measureable

Assistsuserstoembracechangeasaprocess Trackshealthovertime

o academicprogramorunito collegeordivision

Integratesprocesseso accreditationo strategicplanning

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UCF IE Assessment Web Application:Benefits

Customizable Transportable Userfriendly Timemanagement ITcompliant Datamining Buildreportsdependingonneed

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Proposition of Building vs. Buying

Qualityimprovementinrealtimeo Reportsforexternalaccreditationagencieso Loginforexternalrevieweranduniversityofficial

Continuetocustomize Mapstobusinessprocess Flexibilitytoproducereporttodeepenthequalityofwork

Costeffective Responsivenesstoexternalrequests

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UCF IE Assessment Web Application: Challenges

Realistictimeline Resourcestobuildandmaintain Commitmentofstafftime

o requirementsdocumento testingo helpcontentandinstructions

Iterativerollouto adjustuserexpectations

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Contact InformationDr.DivyaBhati Dr.PatriceLanceyAssociateDirector [email protected] [email protected]

[email protected]

OperationalExcellenceandAssessmentSupportwww.oeas.ucf.edu

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