Assessment Paediatric Hearing
8
Paediatric Hearing Assessment An information guide
Transcript of Assessment Paediatric Hearing
If English is not your first language and you need help, please
contact the Interpretation and Translation Service Jeli angielski
nie jest twoim pierwszym jzykiem i potrzebujesz pomocy, skontaktuj
si z dziaem tumacze ustnych i pisemnych
Dac engleza nu este prima ta limb i ai nevoie de ajutor, te rugm s contactezi Serviciul de interpretare i traducere . 9 . = ? @ ? B
: 0161 627 8770
: [email protected] To improve our care environment for Patients, Visitors and Staff, Northern Care Alliance NHS Group is Smoke Free including buildings, grounds & car parks. For advice on stopping smoking contact the Specialist Stop Smoking Service on 01706 517 522 For general enquiries please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 For enquiries regarding clinic appointments, clinical care and treatment please contact 0161 624 0420 and the Switchboard Operator will put you through to the correct department / service The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA employs over 19,000 staff and provides a range of hospital and community healthcare services to more than 1 million people across Salford, Oldham, Bury, Rochdale, North Manchester and surrounding areas. Our Care Organisations are responsible for delivering safe, high quality and reliable care to the local communities they serve.
The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country, employing 17,000 staff and providing a range of hospital and community healthcare services to around 1 million people across Salford, Oldham, Bury, Rochdale and surrounding areas. Our Care Organisations are responsible for providing our services, delivering safe, high quality and reliable care to the local communities they serve.
The NCA brings together Salford Royal NHS Foundation Trust and the hospitals and community services of The Royal Oldham Hospital, Fairfield General Hospital in Bury, and Rochdale Infirmary (currently part of The Pennine Acute Hospitals NHS Trust).
www.pat.nhs.uk www.northerncarealliance.nhs.uk
Paediatric Hearing Assessment An information guide
2
Your child has been referred for a hearing assessment.
Children should attend their appointment with an adult, preferably a parent or guardian.
Please only bring the child whose appointment it is so that the child being tested is not distracted during testing.
Please bring your red book with you (parent held child health record).
What can I expect to happen at the appointment?
The appointment will be carried out by an audiologist or a consultant paediatrician in audiology. It will last approximately 30 minutes, however, testing can sometimes take longer.
You will be asked about your child's hearing and any other relevant medical history. The tests will be explained to you and you will have an opportunity to ask questions. You will need to give verbal consent prior to the tests being carried out, however, this can be withdrawn at any time.
3
What happens during the tests?
A variety of child friendly hearing tests will be used to assess your child’s hearing depending on the development and age of your child. The audiologist may look in your child’s ears and perform a test to check their eardrum and middle ear. This involves having a soft tip held at the entrance of the ear for a few seconds and a feeling of a change in air pressure in the ear canal.
4
What happens next?
Once the tests are completed the audiologist will explain the results to you and, if appropriate, discuss a care plan and the treatment options you have.
The results of the assessment will be sent in a report to your GP and any other health professionals that your child sees. If you have any questions about this appointment, please contact the Audiology Department using the details at the end of this leaflet.
Additional information
• We accept calls from Relay formally known as Type talk. • Please contact the department in advance if an interpreter is
required. • We are an accredited training centre and it is possible that a
student may undertake some aspects of the appointment under supervision.
• There is limited availability for parking. • If you would like any further information or have any special
requirements, please contact the department using the details on the back page.
5
Patient advice and liaison service
The Patient Advice and Liaison Service (PALS) acts on behalf of service users, families and carers to negotiate prompt solutions and help bring about changes in the way that services are developed.
As well as providing a confidential advice and support service, PALS will help guide you through the different services available from the NHS.
Telephone: 0161 604 5897
Email: [email protected].
Alternatively you can write to: PALS, IM&T Building, North Manchester General Hospital, Delaunays Road, Crumpsall, M8 5RB.
Comments and complaints
We want to learn from comments and complaints about our services. If you have any, please speak with a member of staff. Every effort will be made to resolve any concerns and complaining will not cause any difficulties in your care with us.
You can also contact our Complaints Department via post at: Complaints Department, IM&T Building, North Manchester General Hospital, Delaunays Road, Crumpsall, Manchester, M8 5RB
E-mail: [email protected]
Heywood, Middleton & Rochdale
Audiology Department, Floor One, Nye Bevan House, Maclure Road, Rochdale, OL11 1DN
Bury
Audiology Department, Radcliffe Primary Care, 69 Church Street West, Radcliffe, Manchester, M26 2SP
Oldham
Audiology Department, 4th Floor, Integrated Care Centre, New Radcliffe Street, Oldham, OL1 1NL
Telephone: 01706 674913
Fax: 02070 198251
@BuryOldhamHMRAudiology
7
After you attend your appointment we would be grateful if you could provide us with feedback on your experience with our service by scanning the attached link:
Other useful contacts:
The National Deaf Children’s Society, 15 Dufferin Street, London, EC1Y 8UR Freephone helpline: 0808 800 8880 Email: [email protected]
We are an accredited UKAS Service
8172
If English is not your first language and you need help, please contact the Interpretation and Translation Service Jeli angielski nie jest twoim pierwszym jzykiem i potrzebujesz pomocy, skontaktuj si z dziaem tumacze ustnych i pisemnych
Dac engleza nu este prima ta limb i ai nevoie de ajutor, te rugm s contactezi Serviciul de interpretare i traducere . 9 . = ? @ ? B
: 0161 627 8770
: [email protected] To improve our care environment for Patients, Visitors and Staff, Northern Care Alliance NHS Group is Smoke Free including buildings, grounds & car parks. For advice on stopping smoking contact the Specialist Stop Smoking Service on 01706 517 522 For general enquiries please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 For enquiries regarding clinic appointments, clinical care and treatment please contact 0161 624 0420 and the Switchboard Operator will put you through to the correct department / service The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA employs over 19,000 staff and provides a range of hospital and community healthcare services to more than 1 million people across Salford, Oldham, Bury, Rochdale, North Manchester and surrounding areas. Our Care Organisations are responsible for delivering safe, high quality and reliable care to the local communities they serve.
The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country, employing 17,000 staff and providing a range of hospital and community healthcare services to around 1 million people across Salford, Oldham, Bury, Rochdale and surrounding areas. Our Care Organisations are responsible for providing our services, delivering safe, high quality and reliable care to the local communities they serve.
The NCA brings together Salford Royal NHS Foundation Trust and the hospitals and community services of The Royal Oldham Hospital, Fairfield General Hospital in Bury, and Rochdale Infirmary (currently part of The Pennine Acute Hospitals NHS Trust).
www.pat.nhs.uk www.northerncarealliance.nhs.uk
Northern Care Alliance NHS Group (NCA) @NCAlliance_NHS
Dac engleza nu este prima ta limb i ai nevoie de ajutor, te rugm s contactezi Serviciul de interpretare i traducere . 9 . = ? @ ? B
: 0161 627 8770
: [email protected] To improve our care environment for Patients, Visitors and Staff, Northern Care Alliance NHS Group is Smoke Free including buildings, grounds & car parks. For advice on stopping smoking contact the Specialist Stop Smoking Service on 01706 517 522 For general enquiries please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 For enquiries regarding clinic appointments, clinical care and treatment please contact 0161 624 0420 and the Switchboard Operator will put you through to the correct department / service The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA employs over 19,000 staff and provides a range of hospital and community healthcare services to more than 1 million people across Salford, Oldham, Bury, Rochdale, North Manchester and surrounding areas. Our Care Organisations are responsible for delivering safe, high quality and reliable care to the local communities they serve.
The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country, employing 17,000 staff and providing a range of hospital and community healthcare services to around 1 million people across Salford, Oldham, Bury, Rochdale and surrounding areas. Our Care Organisations are responsible for providing our services, delivering safe, high quality and reliable care to the local communities they serve.
The NCA brings together Salford Royal NHS Foundation Trust and the hospitals and community services of The Royal Oldham Hospital, Fairfield General Hospital in Bury, and Rochdale Infirmary (currently part of The Pennine Acute Hospitals NHS Trust).
www.pat.nhs.uk www.northerncarealliance.nhs.uk
Paediatric Hearing Assessment An information guide
2
Your child has been referred for a hearing assessment.
Children should attend their appointment with an adult, preferably a parent or guardian.
Please only bring the child whose appointment it is so that the child being tested is not distracted during testing.
Please bring your red book with you (parent held child health record).
What can I expect to happen at the appointment?
The appointment will be carried out by an audiologist or a consultant paediatrician in audiology. It will last approximately 30 minutes, however, testing can sometimes take longer.
You will be asked about your child's hearing and any other relevant medical history. The tests will be explained to you and you will have an opportunity to ask questions. You will need to give verbal consent prior to the tests being carried out, however, this can be withdrawn at any time.
3
What happens during the tests?
A variety of child friendly hearing tests will be used to assess your child’s hearing depending on the development and age of your child. The audiologist may look in your child’s ears and perform a test to check their eardrum and middle ear. This involves having a soft tip held at the entrance of the ear for a few seconds and a feeling of a change in air pressure in the ear canal.
4
What happens next?
Once the tests are completed the audiologist will explain the results to you and, if appropriate, discuss a care plan and the treatment options you have.
The results of the assessment will be sent in a report to your GP and any other health professionals that your child sees. If you have any questions about this appointment, please contact the Audiology Department using the details at the end of this leaflet.
Additional information
• We accept calls from Relay formally known as Type talk. • Please contact the department in advance if an interpreter is
required. • We are an accredited training centre and it is possible that a
student may undertake some aspects of the appointment under supervision.
• There is limited availability for parking. • If you would like any further information or have any special
requirements, please contact the department using the details on the back page.
5
Patient advice and liaison service
The Patient Advice and Liaison Service (PALS) acts on behalf of service users, families and carers to negotiate prompt solutions and help bring about changes in the way that services are developed.
As well as providing a confidential advice and support service, PALS will help guide you through the different services available from the NHS.
Telephone: 0161 604 5897
Email: [email protected].
Alternatively you can write to: PALS, IM&T Building, North Manchester General Hospital, Delaunays Road, Crumpsall, M8 5RB.
Comments and complaints
We want to learn from comments and complaints about our services. If you have any, please speak with a member of staff. Every effort will be made to resolve any concerns and complaining will not cause any difficulties in your care with us.
You can also contact our Complaints Department via post at: Complaints Department, IM&T Building, North Manchester General Hospital, Delaunays Road, Crumpsall, Manchester, M8 5RB
E-mail: [email protected]
Heywood, Middleton & Rochdale
Audiology Department, Floor One, Nye Bevan House, Maclure Road, Rochdale, OL11 1DN
Bury
Audiology Department, Radcliffe Primary Care, 69 Church Street West, Radcliffe, Manchester, M26 2SP
Oldham
Audiology Department, 4th Floor, Integrated Care Centre, New Radcliffe Street, Oldham, OL1 1NL
Telephone: 01706 674913
Fax: 02070 198251
@BuryOldhamHMRAudiology
7
After you attend your appointment we would be grateful if you could provide us with feedback on your experience with our service by scanning the attached link:
Other useful contacts:
The National Deaf Children’s Society, 15 Dufferin Street, London, EC1Y 8UR Freephone helpline: 0808 800 8880 Email: [email protected]
We are an accredited UKAS Service
8172
If English is not your first language and you need help, please contact the Interpretation and Translation Service Jeli angielski nie jest twoim pierwszym jzykiem i potrzebujesz pomocy, skontaktuj si z dziaem tumacze ustnych i pisemnych
Dac engleza nu este prima ta limb i ai nevoie de ajutor, te rugm s contactezi Serviciul de interpretare i traducere . 9 . = ? @ ? B
: 0161 627 8770
: [email protected] To improve our care environment for Patients, Visitors and Staff, Northern Care Alliance NHS Group is Smoke Free including buildings, grounds & car parks. For advice on stopping smoking contact the Specialist Stop Smoking Service on 01706 517 522 For general enquiries please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 For enquiries regarding clinic appointments, clinical care and treatment please contact 0161 624 0420 and the Switchboard Operator will put you through to the correct department / service The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country bringing together two NHS Trusts, Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The NCA employs over 19,000 staff and provides a range of hospital and community healthcare services to more than 1 million people across Salford, Oldham, Bury, Rochdale, North Manchester and surrounding areas. Our Care Organisations are responsible for delivering safe, high quality and reliable care to the local communities they serve.
The Northern Care Alliance NHS Group (NCA) is one of the largest NHS organisations in the country, employing 17,000 staff and providing a range of hospital and community healthcare services to around 1 million people across Salford, Oldham, Bury, Rochdale and surrounding areas. Our Care Organisations are responsible for providing our services, delivering safe, high quality and reliable care to the local communities they serve.
The NCA brings together Salford Royal NHS Foundation Trust and the hospitals and community services of The Royal Oldham Hospital, Fairfield General Hospital in Bury, and Rochdale Infirmary (currently part of The Pennine Acute Hospitals NHS Trust).
www.pat.nhs.uk www.northerncarealliance.nhs.uk
Northern Care Alliance NHS Group (NCA) @NCAlliance_NHS
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