Implementing Health Coaching

Assessment of Chronic Illness Care-ACIC

Jane Henty from IEPCP provided information on the Wagner Chronic Care Model

2nd Session

Came to an agreement on all questions

From the results we were able to list; What we did well What we could do better Our barriers Our enablers

To Make Change

Using the results from the ACIC we created a list of priorities we wish to work on

First Priority – Introducing Health Coaching to those who have attended a group program

Training

IEPCP had previously conducted a survey of training needs in the Eastern Region. Through their needs analysis they have created a training calender that encourages organizations to upskill staff in CDM

We had 7 staff trained in Health Coaching through the IEPCP training program

We had another 6 staff trained in Motivational Interviewing through the IEPCP training program

Practicalities

Develop a process of using TRAK – electronic health record to record the new service

Need a name for the new program Each clinician is allocating 1

appointment slot per fortnight After attending group clients will be

offered one free Health Coaching appointment

Held a sharing session of all trained staff to use the same processes/paperwork

Recording change for Quality Assurance

PDSA – Plan, Do, Study, Act

New Name For Service

MY HEALTH RULES

Some of our team