ASIS FY10-11 Annual IT SurveyPresented at AASHTOWare Contractor Workshop

March 2011

AASHTO SCOBS T-19 MeetingNorfolk– May 2011

Status

• The data collection phase of the 2010-2011 Annual IT Survey is complete.

• The survey was conducted September 16-October 28, 2010.

History of Responses

Number of ResponsesFY00-01 = 19FY01-02 = 27FY02-03 = 20FY03-04 = 29FY04-05 = 38FY05-06 = 40FY06-07 = 49FY07-08 = 35FY08-09 = 41FY09-10 = 42FY10-11 = 36 0

10

20

30

40

50

60

00-

01 01-

02 02-

03 03-

04 04-

05 05-

06 06-

07 07-

08 08-

09 09-

10 10-

11

Control of IT Functions

Where is control and/or support of your IT functions located?

0% 20% 40% 60% 80% 100%

Email Admin & Ops

Network Admin & Ops

Server Admin & Ops

GIS

Internal to DOT

Centralized

Outsourced to Industry

Control of IT Functions (cont.)

Where is control and/or support of your IT functions located?

0% 20% 40% 60% 80% 100%

Mgmt / Oversight

Procurement

Mainframe Admin & Ops

End User Support

Internal to DOT

Centralized

Outsourced to Industry

Control of IT Functions (cont.)

Where is control and/or support of your IT functions located?

0% 20% 40% 60% 80% 100%

Application Development

Application Maintenance

Application Hosting

Internal to DOT

Centralized

Outsourced to Industry

IT Function Outsourcing

If your agency outsources its IT functions (seat management, development, operations, etc.) to a centralized agency or to an outside/industry company, how successful is the effort?

5.9%

20.6%

29.4%11.8%

5.9%

26.5%Very SuccessfulSuccessfulSimilar Level of ServiceUnsuccessfulVery UnsuccessfulDo Not Outsource

Top Agency IT Projects

Application Projects:• DMV-Related Applications• Over Dimensional Permits and Routing• AASHTO software implementations• Enterprise Resource Planning• Legacy Application Modernization

Infrastructure Projects:• Windows 7 • Networking Improvements• Server Consolidation/Virtualization• Email Consolidation• Voice Over IP

Agency Needs

Does your agency have a need for new application development or acquisition in any of the following business areas?

Asset Management 17 Transportation Safety 7Civil Rights / Labor Mgmt

12 Right of Way 7

Documents / Records Mgmt

12 Financial Mgmt 7

Performance Mgmt 11 Transportation Infrastructure

6

Executive Mgmt 9 Materials Mgmt 5Environmental Mgmt/ Decision Support

9 Design - Build 4

Program Mgmt 8 Pavement Design 3Customer Relationship Mgmt

7 Other 4

AASHTOWare HostingWhich of the following products would your agency be interested in using in an AASHTOWare hosted environment?

Not Sure 12 Trns•portSiteManager

3

Not Interested 11 DARWin-ME 3

Pontis 6 Opis 2

Trns•port CR/LMS 5 Safety Analyst 2

Trns•portPreconstruction

4 Turbo Relocation 2

Trns•portConstruction/Material Management

4 Other 1

Virtis 4

Section 508 Procurement Restrictions

Is your agency facing software procurement restrictions as a result of Section 508 compliance laws and/or policies?

19.4%

58.3%

22.2%

Yes

No

Not Sure

Databases

Which databases are supported by your organization?

0%10%20%30%40%50%60%70%80%90%

100%Microsoft SQL Server

Oracle

DB2

Microsoft Jet Database EngineMySQL

Sybase SQL Anywhere

Sybase Adaptive Server

Sybase SQL Server

Teradata

Informix

Databases

Which databases are preferred by your organization?

0%10%20%30%40%50%60%70%80%90%

Oracle

Microsoft SQL Server

DB2

Teradata

Microsoft Jet Database

Windows 7When does your agency intend to implement Windows 7?

8.3%

25.0%

38.9%

19.4%

5.6% 2.8%This Year

Next Year

In Progress

Sometime in the FutureNo Plans at this TimeAlready Completed

64-bit Processing for Desktops

When does your agency intend to utilize 64 bit processing for desktops?

8.3%

11.1%

27.8%33.3%

19.4%This Year

Next Year

Currently Using

Sometime in the FutureNo Plans at this Time

Server Operating SystemsWhich web server operating systems are being supported by your agency? Which products are preferred by your agency?

0% 20% 40% 60% 80% 100%

Windows Server 2008

Windows Server 2003

Linux

Unix

Other

Preferred

Supported

Server Operating SystemsWhich application server operating systems are being supported by your agency? Which products are preferred by your agency?

0% 20% 40% 60% 80% 100%

Windows Server 2008

Windows Server 2003

Linux

Unix

Other

Preferred

Supported

Server Operating SystemsWhich database server operating systems are being supported by your agency? Which products are preferred by your agency?

0% 20% 40% 60% 80% 100%

Windows Server 2008

Windows Server 2003

Linux

Unix

Other

Preferred

Supported

Virtual Servers

Do you want to deploy AASHTOWare products on virtualized servers?

83.3%

2.8%

13.9%

Yes

No

Not Sure

Server Virtualization Tool

What solution are you basing your virtualization strategy on?

VMWare

MS Virtual Server

Other

0% 25% 50% 75% 100%

VMWare

MS Virtual Server

Other

Desktop Virtualization Tool

Is you organization using or considering the virtualization of computer desktops? If so, what product(s) are being used/considered?

VMWare

Microsoft

HP

Citrix

Other

N/A

0% 20% 40% 60%

New / Emerging Technologies

• Increased use of mobile devices (smartphone, iPad)

• Increased use of cloud computing• SharePoint implementation• Software as a Service

Social Networking Technologies

Which social networking technologies are you using?

0% 25% 50% 75% 100%

Not Applicable

Other

MySpace

LinkedIn

YouTube

Twitter

Facebook

Mobile Applications

Top Applications Being Designed/Modified to run on Mobile Platforms:

• Sign inventory • Road information/conditions• Bridge and culvert inspections• Accident forms for officers• Pavement testing

Smartphone/Mobile Platforms Supported

BlackBerry

Windows Mobile

Android

iPhone

iPad

None

0% 25% 50% 75% 100%

Standard Web Browser

Internet Explorer (100%)

IE Versions Used in 2011

Which versions of Internet Explorer does your organization plan to use in 2011?

IE9

IE8

IE7

IE6

0% 25% 50% 75% 100%

HTML5

When does your agency plan to support HTML5?

11%

6%

44%

39%This Year

Next Year

Currently Using

Sometime in the FutureNo Plans at this Time

AASHTOWare Improvements

• Target virtualized server environments by default• Remove SAS requirement from BAMS/DSS• Provide more web based applications• Allow for an additional product end user designee, who would

be able to download product updates from vendor web sites• Standardize web servers to IIS and reporting to Crystal

Reports (Business Objects)• Improve timeliness and quality of product and documentation• Expedite implanting enhancements and new features

AASHTOWare Improvements (cont.)

• Modify pricing model so that larger states pay more than smaller states

• Faster support for new technologies• Integration with ERP systems• SOA architecture that can be accessed by non-AASHTOWare

applications• Less free text, more pick lists

Recommendations / Comments

• Consolidated agencies no longer fit the traditional model. An objective position on consolidation would be appreciated.

• Due to purchasing/contract services processes and fiscal cycle, would like to receive the annual commitment package much earlier than the middle of June.

• It would be interesting to know generically whether states had any in-house developed software that they consider a best-in-breed that they would be willing to see developed into an AASHTOWare product.

• Question 13 should be more specific. Identify the type of performance management (i.e., pavement, highway, etc.)

Recommendations / Comments (cont.)

• AASHTOWare products should be awarded through an RFP process to ensure competitive pricing, improve timeliness of product delivery, and to eliminate vendor complacency. (This was also submitted last year.)

• The survey needs to ask which business functions the agency supports in order to get an accurate assessment of the workload that the IT staff support. (For example: not every DOT supports ports of entry, some DOTs support drivers licensing while others do not, some DOTs support sea ports while others do not, etc.)

Questions & Comments

Thanks for your continued support