Asian Caregiving and Technology Education Centers Inc.

COURSEWARE

For

HOTEL TOURISMOPERATIONS

Researched and Compiled for ACTEC by:

Ms. Karen S. Villanueva

Modified and Formatted by Research and Development Group

Asian Caregiving Technology Education Centers,Inc.

TABLE OF CONTENTSLESSON 1: INTRODUCTION TO TOURISMDefinition of Tourism ..................................................................................... 4Ages of Tourism ................................................................................................ 5Origin of Tourism in the Philippines............................................................. 6

LESSON 2: THE IMPACT OF TOURISM Economic Effects................................................................................................... 8Social Impacts........................................................................................................ 9 Impact of Tourism on Culture Tourism Impact on Environment

LESSON 3: FACTORS THAT FAVOR THE GROWTH OF TOURISM Element/Dimension of travel Courses of Action that the Government can Implement to Boost Tourist Arrivals and Spending in the Country

LESSON 4: HOSPITALITY AND TOURISM INDUSTRY

Markets of the Hospitality Trade Characteristics of the Hospitality Industry Importance of Tourism

LESSON 5: UNDERSTANDING CUSTOMER NEEDS & WANTS

LESSON 6: SECTORS OF THE TRAVEL INDUSTRY

LESSON 7: CAREER OPPORTUNITIES IN TOURISM LESSON 8: COMPETENCIES OG HOSPITALITY PERSONNEL

LESSON 9: COMPONENTS OF TOURISM

LESSON 10: THE NATURE TOUR

LESSON 11: TRAVEL TRADE Components of Travel Trade Basics of Itinerary Planning

LESSON 12: FORMS OF TOURISM Types of Travel According to Plogs Continuum

Asian Caregiving & Technology Education Centers, Inc.

LESSON 13: TOURISM DEMAND Motivational Theories Related to Tourism Demand Why Do People Travel Classifications of Travellers Based on Purpose of Travel

LESSON 14: ACCOMODATION AND LODGING INDUSTRY

LESSON 15: FOOD SERVICE

LESSON 16: ORGANIZATION OF THE HOTEL

LESSON 17: TOURISM PROMOTION

Asian Caregiving & Technology Education Centers, Inc.