ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary...

69
ASBDC Board of Directors Meeting February 11, 2018

Transcript of ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary...

Page 1: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Board of Directors Meeting

February 11, 2018

Page 2: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Agenda8:30 AM - CONVENE MEETING• Convene Meeting & Welcome (Myhre)• Roll Call (Rossi)• Officer Reports

– Secretary Report– President’s Report– Chairman’s Report– Treasurer’s Report

• Board Network Liaison Reports (Board)

10:00 AM – BREAK

10:15 AM – RECONVENE MEETING - Committee and Interest Section Reports

12:00 PM – BOARD LUNCH

1:00 PM – RECONVENE MEETING • STEP: What is possible for SBDCs?

Andy Karellas, Director of Federal AffairsState International Development Organization (SIDO)

• SBA Executive Leadership Discussion Allen Gutierrez, Associate Administrator, OEDAdriana Menchaca-Gendron, Associate Administrator, OSBDCSBA Office of Small Business Development CentersVicky Mundt, Deputy Associate Administrator, OSBDC

3:00 PM – BREAK

3:15 PM – RECONVENE MEETING• Old Business

– SBA Host Summit Update– ASBDC SBA Goal Recommendations Update– ASBDC National Economic Impact Assessment Update– PTAC Program Update and Action

• New Business– NDC Proposal

• Non-Board Member Comments

5:00 PM – ADJOURN MEETING

Page 3: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Roll CallLinda Rossi

State Director

Vermont SBDC

ASBDC Board Secretary

(1st Term)

Page 4: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Mike MyhreFlorida SBDC

Chair – 2nd Term

Michele AbrahamSouth Carolina SBDC Vice Chair – 1st Term

Linda RossiVermont SBDC

Secretary – 1st Term

Lisa ShimkatIowa SBDC

Treasurer – 1st Term

Charles “Tee” RoweAmerica’s SBDC Association

President and CEO

Terry ChambersWashington SBDC

Member

Christian ConroyPennsylvania SBDC

Member

Bill CumminsAlabama SBDC

Member

Mark LangfordNorth Texas SBDC

Member

Allan AdamsGeorgia SBDC

Member

Board of Directors

Greg PanichelloKansas SBDC

Member

2018

Page 5: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Board Roll CallPRESENT BOARD MEMBER POSITION TERM

Michele Abraham (South Carolina) Vice Chair1 2017-2018

Allen Adams (Georgia) Member 2018-2019

Terry Chambers (Washington) Member 2017-2018

Christian Conroy (Pennsylvania) Member 2017-2018

Bill Cummins (Alabama) Member 2017-2018

Mark Langford (Texas) Member 2017-2018

Michael Myhre (Florida) Chair2 2018-2019

Greg Panichello (Kansas) Member 2018-2019

Linda Rossi Secretary1 2018-2019

Lisa Shimkat (Iowa) Treasurer1 2018-2019

Tee Rowe, America’s SBDC President NA

Page 6: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Secretary’s ReportApproval of Minutes

– Board of Director Meeting –

January 16, 2018

Linda Rossi

Secretary

Page 7: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

President’s Report• General Business

and Financial

• Legislative

• Conference

• Contracts

• Other

Tee Rowe

President & CEO

Page 8: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Chairman’s Report• Review of Open Board

Items

• SBA Relations and Engagement

• Other– National Network News

– ASBDC Election Committee Appointments

– Membership Business Meeting Agenda and Objectives

Michael Myhre

Board Chairman

Page 9: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

National Network News

New Louisiana Network Host

• Delta Community College becomes new lead host partner for the Louisiana SBDC Network.

Two Regions Become One

• Northern California Regional Host Partner Humboldt University becomes new host partner for former Northeast California region.

Page 10: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Open Board Action Items

ITEM DESCRIPTION PARTY STATUS

1Send a general note out to membership to solicit feedback of government shutdown on SBDC network.

Tee Completed

2

Acquire permission from network executive directors to provide ASBDC permission to gather data for national impact assessment from vendors.

Tee Ongoing

3Draft motion to use strategic reserves for membership vote at business meeting.

MikeDraft motion drafted for

board review.

4

Organize a meeting of the ASBDC Government Contracting Interest Section Group at the Legislative Meeting. Invite DLA to participation, and notice APTAC about meeting.

Mike

Meeting scheduled for 9:00 AM – 11:00 AM ET, Tuesday,

February 13, 2018. All are welcome.

Page 11: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Election CommitteeSection 4.05. Election CommitteeThe Election Committee will be comprised of three (3) members of the Board of Directors not currently candidates for re-election appointed by the Chairperson. The Election Committee shall present candidates who meet the qualifications of these bylaws for each open Director Position to the Secretary of the Association within the time designated in these bylaws.

Purpose Statement –No less than 90 days (June 1, 2018) prior to each annual meeting, the Election Committee shall present at least one candidate for each open Director’s position to the Secretary of the Association, or his or her designate. The Secretary shall submit the names of the candidates nominated by the Election Committee to the membership no less than 45 (July 20, 2018) days prior to the annual meeting. In no circumstances shall any Common Member or the Election Committee nominate an individual who is from the same Host Grantee as the Chairman of the Associate State Directors’ Working Group who is a member of the Board of Directors.

Page 12: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

2018 Election Committee

Allan AdamsGeorgia SBDC

Lisa ShimkatIowa SBDC

Linda RossiVermont SBDC

[email protected]

706-542-6762

[email protected]

515-408-6370

[email protected]

802-728-9101

Page 13: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Board Elections – September 2018BOARD MEMBER TERM

Michele Abraham (South Carolina) 2017-2018Christian Conroy (Pennsylvania) 2017-2018Bill Cummins (Alabama) 2017-2018Mark Langford (Texas) 2017-2018Vacant (ASD Chair) 2017-2018Michael Myhre (Florida) * 2018-2019Allan Adams (Georgia) 2018-2019Greg Panichello (Kansas) 2018-2019Linda Rossi (Vermont) 2018-2019Lisa Shimkat (Iowa) 2018-2019

* Resigning position effective September 2018

6 Open Seats

• 5 State Director

• 1 Associate State Director Working Group Chair

Page 14: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

BREAK TIME

15 MINUTES

Page 15: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Treasurer’s Report• Financial Statements

– Year Ended December 31, 2017

• ASBDC Accounting and Finance 101

Lisa Shimkat

Treasurer

Page 16: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Finance 101

Accounting Review for Membership

Page 17: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Where do our revenues originate?

Page 18: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Salaries

• Sources do not directly correlate to Time & Effort

• Will work on getting T&E reports completed by this summer

• Looking for additional revenue allocations

• Dues & Conference

Page 19: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Programs

• Boots to Business/Reboot

• Accreditation

• SBNA

Page 20: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Government

• Legislative meeting

• Sponsors

• Over 100 attendees

• Professional Fees $48,000

Page 21: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Conference

• Strong committee of volunteers

• Sponsorships• Cost savings

being reviewed by committee

• Options of speakers

Page 22: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Reserves

Operational Reserves

• Vote of Board

• 2/3 approval needed

• Fees come out of this account

• Balance: $1,004,040

Strategic Reserves

• Vote of membership

• 2/3 approval needed

• 52% Equities/48% Fixed Income

• Balance: $1,589,445

Page 23: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Board Network Liaison ReportsBOARD MEMBER NETWORKS

Tee Rowe All

Mike Myhre All

Terry Chambers Associate State Directors

Mark Langford Texas (all) and Oklahoma

Lisa Shimkat Arizona, Colorado, Nevada, New Mexico, Oregon, Utah, Washington (Iowa)

Christian Conroy Delaware, District of Columbia, Maryland, New Jersey, Virginia, New York (Pennsylvania)

Greg Panichello Idaho, Missouri, Montana, Nebraska, North Dakota, South Dakota, Montana, Wyoming (Kansas)

Bill Cummins Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin, West Virginia (Alabama)

Michele Abraham Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, Tennessee, Virgin Islands (South Carolina)

Allen Adams Alaska, American Samoa, California (all), Guam, Hawaii (Georgia)

Linda Rossi Connecticut, Maine, Massachusetts, New Hampshire, Puerto Rico, Rhode Island (Vermont)

Page 24: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Committee & Interest Section ReportsCOMMITTEE COMMITTEE CHAIR BOARD LIAISON

Accreditation Jody Keenan, VA Christian Conroy

Conference Joel Youngs, IA Mark Langford, TX

Leadership Rande Kessler, LA Linda Rossi, VT

Legislative Brian Goldstein, NY Allen Adams, GA

Marketing Daniel Fitzgerald, CA – Imperial Michelle Abraham, SC

OperationsMary Hoffman, NY and Pam Benedon, PA

Greg Panichello, KS

Research Neil Lerner, WI Lisa Shimkat, IA

Interest Sections Terry Chambers, WA

International Jim Foley, IL Bill Cummins, AL

Government Contracting Michael Brooks, AL Mike Myhre, FL

Page 25: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Accreditation CommitteeCommittee Leadership –•Jody Keenan, Chair (VA) •Christian Conroy, Board Liaison (PA)Purpose Statement –To work cooperatively with the America’s SBDC Board of Directors, Board Chair, and ASBDC President and staff to develop, monitor, operate and continuously improve the ASBDC Accreditation Standards and Review processes in support of developing a unified national program committed to the delivery of qualify service, continuous improvement and performance excellence.America’s SBDC Strategic Contribution –Build Skills and Knowledge: Identify and grow competencies necessary to meet the vision

Page 26: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Conference CommitteeCommittee Leadership –•Joel Youngs, Chair (IA) •Mark Langford, Board Liaison (TX)

Purpose Statement –To advise America’s SBDC Board of Directors, and work cooperatively with the ASBDC President and staff, to plan, develop, and execute America’s SBDCs Annual Conference and supplementary professional development programs.

America’s SBDC Strategic Contribution –Build Skills and Knowledge: Identify and grow competencies necessary to meet the vision

Page 27: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Leadership CommitteeCommittee Leadership –•Rande Kessler, Chair (LA)•Linda Rossi, Board Liaison (VT)

Purpose Statement –To advise America’s SBDC Board of Directors, and work cooperatively with the ASBDC President and staff, to develop and deliver SBDC network executive leadership professional development.

America’s SBDC Strategic Contribution –Develop New Leaders: Deliver continuing leadership development aligned with priorities

Page 28: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Legislative CommitteeCommittee Leadership –•Brian Goldstein, Chair (NY)•Allen Adams, Board Liaison (GA)

Purpose Statement –To advise America’s SBDC Board of Directors and to work cooperatively with the America’s SBDC President and staff to develop the Association’s national legislative agenda, and implement the Association’s legislative and key stakeholder advocacy plan.

America’s SBDC Strategic Contribution –Increase Core Funding: Secure federal funding to achieve the visionDiversify National Funding: Expand government, private, and corporate funding support

Page 29: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Marketing CommitteeCommittee Leadership –•Daniel Fitzgerald, Chair (CA – Imperial)•Michelle Abraham, Board Liaison (SC)

Purpose Statement –To advise the Board and to work cooperatively with America’s SBDC President and staff to develop, enhance and implement marketing strategies that enhances the brand equity of the national SBDC program.

America’s SBDC Strategic Contribution –Enhance Position and Brand: Promote awareness of SBDCs as the solution to stakeholder priorities

Page 30: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC Marketing CommitteeMembership Meeting

February 12 2018

Page 31: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

SBDC Day – Ways to Promote

• ASBDC SBDCDay Toolkit• Social Media, #SBDCDay

– Success Stories– Advisor Highlights– Tips– Have fun! (Florida SBDC 2017)

• Proclamations (state, local)• Open Houses for Centers• Other (pop-up market Idaho SBDC)• Earned Media/Live feeds

Page 32: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Operations CommitteeCommittee Leadership –•Mary Hoffman, Co-Chair (NY) and Pam Benedon, Co-Chair (PA]•Greg Panichello, Board Liaison (KS)

Purpose Statement –To advise America’s SBDC Board of Directors, and to work cooperatively with the ASBDC President and staff, to review, recommend and disseminate information that enhances network operations in support of high quality, effective and efficient SBDC programs.

America’s SBDC Strategic Contribution –Share Expertise and Tools: Share information, expertise, and resources to improve effectiveness.

Page 33: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Research CommitteeCommittee Leadership –•Neil Lerner, Chair (WI)•Lisa Shimkat, Board Liaison (IA)

Purpose Statement –To advise the America’s SBDC Board, and work cooperatively with the ASBDC President and staff, to identify, collect, compile, analyze, and disseminate statistical data strategically important to achieving the strategic objectives of the Association and national SBDC program.

America’s SBDC Strategic Contribution –Use Data Effectively: Collect, compile, analyze, and communicate data to tell a compelling story

Page 34: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

LUNCH

Page 35: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Interest SectionsInterest Section Board Liaison –•Terry Chambers, Board Coordinator (WA)

International –•Jim Foley, Chair (IL)•Bill Cummins, Board Liaison (AL)

Government Contracting –•Michael Brooks, Chair (AL)•Mike Myhre, Board Liaison (FL)

Page 36: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

NASBITE CGBP Certification

SBA Intermediate Level Certification

SBA Basic Certification

Levels of Certification

Page 37: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Andy Karellas, Executive DirectorState International Development Organizations (SIDO)

Andy Karellas serves as the Executive Director of the State International Development Organizations (SIDO) and the Director of Federal and International Affairs at The Council of State Governments (CSG).

Prior to joining CSG, Andy served as a senior staffer with the House Small Business Committee, focusing on international trade and technology issues. Andy brings a history of accomplishment to the Director of Federal Affairs role including positions in the private sector, U.S. Congress, and the U.S. Department of Commerce. Prior to joining the House Small Business Committee in early-2011, Andy worked as deputy director of government affairs for Aon Corporation in Chicago. Prior to that role, he served as the special assistant to US Commerce Secretary Carlos Gutierrez. Andy’s first experience in Washington and on Capitol Hill was as an aide to former Sen. Jim Talent, MO.

A native of Mexico, Missouri, Andy received his bachelor’s degree in international business from Webster University and his master’s degree in international commerce and policy from George Mason University.

Page 38: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

SBA Executive Session

Allen GutierrezAssociate AdministratorSBA Office of Entrepreneurial Development

Adriana Menchaca-GendronAssociate AdministratorSBA Office of Small Business Development Centers

Vicky MundtDeputy Associate AdministratorSBA Office of Small Business Development Centers

Page 39: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

FIELD ALIGNMENT

Office of Entrepreneurial Development and Economic Development Specialists

Page 40: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Administrator’s FY 18 PrioritiesSBA’s Mission: Our mission is to strengthen the nation's economy and grow jobs by enabling the creation and growth of

small businesses - and by assisting in the economic recovery of small businesses and communities after disasters.

Page 41: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Where we were What we found Where we are going

• Workaround communication strategy

• Low/inefficient performing partners

• Redundant oversight processes

• Lack of accountability to field leadership (WBC & SCORE)

• Multiple training voices with little field coordination

• Programming for program sake

• Help underperforming partners

• Leverage SBA $ to create greater impact

• Get ahead of problems before they occur

• Uniting SBA training resources to reach more individuals

• Alignment between Administrator’s priorities and program & field activities

• Joint development of program strategies & activities

• Consistency in RP oversight and communication

• Single set of metrics – less with more relevance

• Greater outcome impact

OFO/OED Working Group

Page 42: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

How we will get there

Support and Increase Impactful EDS Outreach

• Provide EDS standardized marketing materials in cooperation with OCPL

• SBA vs. Resource Partner Delivered Training to Entrepreneurs - Clarify roles in providing entrepreneurial training to small businesses

• Develop shared marketing material targeted at rural/underserved demographics

• Develop collaborative process to streamline special initiative implementation

• Develop social media content and event collateral to leverage SBA's Online Learning Center courses

• Ensure availability in multiple languages and 508 compliant

• OFO Promote SBA Learning Center via social media and at events.

Page 43: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

How we will measure our impact

Outcomes Outputs

• Number of jobs created by

small business by resource

partners

• Impact on the economy

• Growth in underserved

demographic participation

• Number of Partnership visits

• Number of small businesses

counseled and trained

• Number of compliance reviews

Page 44: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s
Page 45: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

BREAK TIME

15 MINUTES

Page 46: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Old BusinessSBA HOST SUMMIT

Rescheduled for ASBDC Conference (September)

ASBDC SBA GOAL RECOMMENDATIONS

Status of recommendations and feedback

ASBDC National Economic Impact Assessment

Project Scope, Contract and Motion

PTAC Program

ASBDC Member Representation and Next Steps

Page 47: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

SBA Host Summit*

Cancelled doesn’t really mean cancelled. To be rescheduled for ASBDC National Conference in DC.

Page 48: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Status Report

ASBDC SBA Goal Recommendations

Page 49: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC SBA GOAL RECOMMENDATIONS

Dramatically improve the value of the national SBDC program by defining performance goals and an equitable method for allocation that ensures all networks achieve high performance measured by a credible, trusted and stakeholder accepted national economic assessment process.

-- 2018 ASBDC Board of Directors

Unified Strategic Objective

Page 50: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

The U.S. Small Business Administration is seeking to establish open dialogue to examine our existing unified KPIs, i.e. Long-Term Clients (aka LTCs), New Business Starts and Capital Infusion. Our goal:

1. examine if existing KPIs are still appropriate and relevant, and, if not, identify new or additional KPIs that are appropriate and relevant to the long-term success of the national SBDC program, and

2. establish appropriate baselines that are and have an equitable allocation model for identified and goaled KPIs, and

3. develop clear and understandable definitions that result in a unified methodology for goal measurement and reporting.

ASBDC KPI Survey – Purpose

Page 51: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

What are your the most important leading, lagging and efficiency key performance indicators?

Leading KPIs1. Consulting Hours2. Capital Accessed3. Clients Served Lagging KPIs

1. Jobs Impact2. Capital Accessed3. Sales Impact4. New Business Starts Efficiency KPIs

1. Cost per Job

2. Cost per Hour

Page 52: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

ASBDC GOAL• define appropriate SBDC program performance

metrics that are aligned to defined strategic objectives;

• establish an equitable method for determining, negotiating and allocating performance goals that will ensure all SBDC networks are appropriately motivated and driven to achieve high performance;

• develop a system for data collection and analysis that is satisfactory to both the agency and its partner resource programs, and

• concur on a credible, trusted and multi-stakeholder accepted national economic assessment model that measures program results and impact.

Page 53: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Recommendations1. IDENTIFY PERFORMANCE GOAL METRICS THAT ALIGN AND

CONTRIBUTE TO THE ACHIEVEMENT OF SBA DEFINED STRATEGIC GOALS AND OBJECTIVES o Long-term Clients (leading KPI)o Consulting Hours (leading KPI)o Capital Accessed (lagging KPI)o New Business Starts (lagging KPI) Conditionalo Client Recommendation Rate

• “effectiveness” ratio

We recommend selection and implementation of any combination of the above five metrics, preferably no more than three unless the hybrid approach is implemented, to serve as performance goal metrics for 2019. Further, we recommend that the metrics selected be mutually reviewed annually thereafter by OED/OSBDC and America’s SBDC for their effectiveness and continued relevance.

Page 54: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

New Business Starts - DefinedCONDITION –New Businesses Created should be defined as substantive counseling attributed to assisting an individual(s) explore the establishment of a new business, not the expansion of an existing business, who achieved one or more of the following verified results: • Has documented a transaction from the sale of a product or

professional or personal service for the purpose of gain or profitOR• Has contracted for or compensated an employee(s), or independent

contractor(s) to perform essential business functionsOR• Has acquired debt or equity capital to pursue business operations

(e.g., to purchase inventory, equipment, building, business, etc.)OR• Has incurred business expenses in the operation of a business.

Page 55: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Recommendations2. ESTABLISH AN EQUITABLE METHOD FOR DETERMINING, NEGOTIATING

AND ALLOCATING PERFORMANCE GOALS THAT WILL ENSURE ALL SBDC NETWORKS ARE APPROPRIATELY MOTIVATED AND DRIVEN TO ACHIEVE HIGH PERFORMANCE

We recommend OED/OSBDC leadership work with the ASBDC Board to determine appropriate performance goals levels for the national program; establish an equitable method of performance goal allocation and negotiation process for individual networks, and clearly define and delineate policies and evaluation of performance.

ANDWe recommend and request that the following scale be used to assess program performance toward individual performance goals:

Rank Description Achievement

1 Much Less Than Expected < 80% Goal Achieved2 Less Than Expected 80% - 95% Goal Achieved3 Met Expectations 95% - 105%4 Exceeded Expectations 105% - 120%

5 Significantly Exceeded Expectations > 120%

Page 56: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Recommendations3. DEVELOP A SYSTEM FOR DATA COLLECTION AND ANALYSIS

THAT IS SATISFACTORY TO BOTH THE AGENCY AND ITS PARTNER RESOURCE PROGRAMS

We recommend SBA assess its current system for data collection and analysis (i.e. EDMIS) to determine if it accurately, reliably, and consistently provides the Office of Entrepreneurial Development with the data necessary to properly assess and measure the effectiveness and efficiency of its partner resource programs. If not, we urge the development of a system that achieves these objectives.

Page 57: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

Recommendations4. CONCUR ON A CREDIBLE, TRUSTED AND MULTI-

STAKEHOLDER ACCEPTED NATIONAL ECONOMIC ASSESSMENT MODEL THAT MEASURES PROGRAM RESULTS AND IMPACT

We recommend OED/OSBDC leadership work with the ASBDC Board to establish a credible, trusted and multistakeholderaccepted national economic assessment model conducted by a third-party resource. Further, we recommend that such economic outcomes for the national SBDC program should be reported by SBA in the Congressional Budget Justification Report to demonstrate the economic contributions the SBDC program contributes to the national economy.

Page 58: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

SBA’s Response

Page 59: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Next Steps

• SBA OED Leadership to Review and Summit with Mike, Michele and Tee

Page 60: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Helping Businesses Grow & Succeed

ASBDC National Impact Study

• Review Packet

Page 61: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Draft Motion for Membership Vote

Motion -I, Michel Myhre, move that up to $125,000 of America’s SBDC strategic reserves be invested for the purpose to contract with the National Business Research Institute (NBRI) to conduct research, including but not limited to distributing surveys, collecting and compiling responses, and analyzing, extrapolating and producing a report on how America’s SBDC professional business consulting services attributed to business and economic outcomes of all consulting clients served in 2016 and 2017.

ASBDC By-Laws, Section 4.16:

The Association shall maintain separate Operating and Strategic Reserve funds in accordance with policies and procedures that may be established from time to time by resolution of the Board of Directors. The Association shall maintain the Operating Reserve Fund. The Association may only make expenditures or withdrawals of amounts from the Operating Reserve upon the approval of two-thirds (2/3) of the members of the Board of Directors for purposes related to the finances of the Association. The Association shall also maintain the Strategic Reserve funds. The Association may only make expenditures or withdrawals from the Strategic Reserve upon a two-thirds (2/3) vote of the Common Voting Members of the Association. Strategic Reserve shall be use for purposes related to the general advancement and interests of the membership as determined by the membership.

Page 62: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

PTAC Program• 26 of 63 SBDC Networks Host a PTAC

Program– 26 of 93 PTAC Programs are Hosted (operated

and managed) by SBDC Networks

• Defense Logistics Agency, Department of Defense has taken hardline positions that impact PTAC programs at SBDCs

• Government Contracting Interest Section is constructing a unified response strategy.

Page 63: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

What is trademark infringement?

Trademark infringement is the unauthorized use of a trademark or service mark on or in connection with goods and/or services in a manner that is likely to cause confusion, deception, or mistake about the source of the goods and/or services.

Does the Florida PTAC logo “infringe” on America’s SBDC logo?

Page 64: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s
Page 65: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

New BusinessNDC PROPOSAL

America’s SBDC Sponsor for EDFP Online

BOARD CALENDARJune Meeting Moved to Ft. Lauderdale (June 14-15)

• Florida SBDC Network Annual Conference (June 12-15)

Page 66: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

• The following is a proposal from the National Development Council (NDC) that seeks financial support from America’s SBDC in the sum of $100,000 to convert the NDC Economic Development Financial Professional (EDFP) certification to an online course. The investment would provide, at a minimum, 50 SBDC national personnel an opportunity to participate in the beta-testing and receive the EDFP as an online participant. Further, the 3-course EDFP series would be co-branded as a collaboration of America’s SBDC, NDC and BB&T, and explore pricing that would offer discounted access to future SBDC personnel.

• Proposal developed by: Tom Jackson, Senior Director of Training, EDFP, HDFP National Development Council 4101 Spring Grove Avenue, Suite A Cincinnati, OH 45223 (513) 300-0886 Mobile (513) 657-7870 Training Office (212) 682-1106 NY Officewww.ndconline.org

NDC Proposal

Page 67: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

2018 ASBDC Board Meetings

2017

October 16th (Monday)3:00 PM ET - 4:30 PM ET

WebEx Meeting

November 8th - 10th (Wednesday - Friday)DAY 1: 1:00 PM–5:00 PM ET

DAY 2: 8:00 AM–5:00 PM ET

DAY 3: 8:00 AM–12:00 PM ET

Washington, DC

* APTAC Conference, Hyatt Regency Washington on Capitol Hill - November 5 – 8, 2017

December 18th (Monday)3:00 PM ET - 4:30 PM ET

WebEx Meeti

November 14th - 16th (Wednesday - Friday) DAY 1: 1:00 PM–5:00 PM ET

DAY 2: 8:00 AM–5:00 PM ET

DAY 3: 8:00 AM–12:00 PM ET

Washington, DC

* APTAC Conference, Hyatt Regency Washington on Capitol Hill, November 5 – 8, 2017

December 17th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

2019

January 22nd (Tuesday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

* moved from January 21st due to Martin Luther King Day

2018

January 16th (Tuesday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

* moved from January 15th due to Martin Luther King Day

February 11th (Sunday) 8:00 AM ET - 5:00 PM ET

Washington, DC *

February 10th – Travel Day for non-Accreditation Committee Members

March 19th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

April 16th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

May 21st (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

June 14th – 15th (Thursday - Friday) DAY 1: 8:00 AM–5:00 PM ET

DAY 2: 8:00 AM–12:00 PM ET

Ft. Lauderdale Beach, FL

July 16th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

August 20th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

September 3rd (Monday) 8:00 AM ET - 5:00 PM ET

Washington, DC

ASBDC Conference

* Labor Day Holiday

October 15th (Monday) 3:00 PM ET - 4:30 PM ET

WebEx Meeting

Page 68: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Non-Board Member Topics

Informational topics from non-board members:

Page 69: ASBDC Board of Directors Meeting - America’s SBDC · 2018. 4. 10. · Vermont SBDC Secretary –1st Term Lisa Shimkat Iowa SBDC Treasurer –1st Term harles “Tee” Rowe America’s

Meeting AdjournedSee You Tomorrow