CoStar Suite case study: Industrial Agents

As soon as I set up, CoStar Suite was a must have.

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Challenge: How can a sole-practitioner in the industrial property sector keep up with the market and build its business without the resources of larger players?

Results: With CoStar Suite, Rosslyn Property spends less time researching, and more time servicing clients. The product also helps him generate new business.

Client

Stephen St Clair - Rosslyn Property

Number of Employees

2

Solution: CoStar Suite provides a real-time, comprehensive view of UK industrial property. The data allows rapid market analysis and business development.

THE STORY

Rosslyn Property is a niche commercial property consultancy dealing with the letting, sale and acquisition of industrial and commercial premises and land across Scotland.

Stephen St Clair set up the business by himself in January 2015, after an illustrious career at Knight Frank and CBRE. He already used CoStar products in his previous roles, but as a sole-practitioner CoStar Suite has given him the edge to build his business.

“ CoStar Suite saves me umpteen telephone calls to find out what’s available”

“CoStar was a must when setting up”

When I set up, subscribing to CoStar Suite was a consideration because who knows how much income you’re going to get, and it was an outgoing right from the outset, but I felt it was a must.

I had used the product and relied upon it in my previous jobs, and I knew that if I wanted to be working with the same clients and doing the same business, I had to be able to provide the same level of service. It very quickly proved to have been a worthwhile investment.

“CoStar research tells me what’s going on in the market”

Setting up by myself, the difficulty that I foresaw was keeping up with the market, and this is where CoStar comes in.

Specialising in industrial, there are hundreds of industrial estates, so knowing what’s going on does take some monitoring.

Obviously this service is provided for me through all the many researchers at CoStar.

“The big difference is that it makes you more efficient”

The benefit of CoStar Suite is that it saves me umpteen telephone calls to colleagues to find out what’s available in the market. Don’t get me wrong, you still make the telephone calls, but you are checking and verifying things, you are asking people specific questions rather than “what have you been up to?”. So I would say that’s the big difference: it just makes you more efficient.

“CoStar Suite helps you grow your business”

“There’s a big business development potential that Suite offers, which maybe a big firm wouldn’t use to the same extent.

There’s a lot of lease information in the product, tons of details, contacts, it’s a great opportunity to pick up the phone to somebody with your idea and have a hook rather than just an introduction.”

There’s a big business development potential that CoStar Suite offers, which maybe a big firm wouldn’t use to the same extent.

Research at the click of a button

There are two main areas where I use CoStar Suite. Firstly for business development, to pick up enquiries, but the real benefit is the research capability.

Being on my own, I have to make my job as easy and efficient as possible and CoStar had been something that I’d always used in my previous jobs.

Search the largest database of commercial property deals

Over 13,000 UK CRE professionals are now using CoStar Suite. Our data and industry insight is available on desktop and on iPad, making it even easier to access from wherever you are.

The professional’s verdictProperty professionals nationwide agree on the many benefits of CoStar Suite:

On average,a new client signs up to CoStar Suite every day.

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91%say it enhances

their market knowledge

82%say it improves their response time to clients

84%say it makes them more

efficient

84%say it makes

them look more professional and knowledgeable

Source: CoStar Suite 2014 Client Satisfaction Survey

Contact us for more information and a live demonstration

020 3205 4500 | sales@costar.co.uk | www.costar.co.uk Copyright © 2015 CoStar Group UK

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Read more case studies atwww.costar.co.uk/CaseStudies

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