Artyco - Digital Marketing and Social CRM

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Transcript of Artyco - Digital Marketing and Social CRM

Customer-FocusedInnovative Technology Solutions

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More than a CRM

Our TeamYoung professionals with great

experience on the relational marketing field.

ServicesOur Core business is the CRM, with different services offering a global and tailored attention

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TechnologyCustom development and own

innovation that, along with Microsoft, bind to offer your

company the best technology

ProductsAt the forefront of technology, with a team of developers who have devised a solution to every need.

ClientsMore than 300 brands throughout

our history guarantee us.

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Artyco Customer Database Marketing

ArtycocrmRelational Marketing and Social CRM

@artycocrm

Welcome

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OUR TEAMYoung professionals full of new, great and valuables

ideas

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“Success is the sum of small efforts”

ARTYCO in figures

20Years of experience.

100Employees, our best investment.

10.000Successfull actions and campaigns.

300Clients, who contribute their confident.

20years

100employees

10.000actions

300clients

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The perfect combination for your business strategy

This is what we are

Social CRMThe evolution of

communication with the customer, in the current environment of Social

Networks

Results97% of our clients would

recommend us as a relational Marketing

company

InnovationEach project created,

designed and developed with the latest

technology, constantly evolving

FlexibilityNo matter how big or

small your company is, we adapt our strategy

to it and to your challenges.

Integrated MarketingThe perfect

combination of actions and strategies, with a

360º view.

StrategyTogether we designed

the Action Plan for your acquisition and loyalty

campaigns

Qualified and Experienced TeamYoung professionals

with different profiles that forms an

experienced and valuable team.

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SERVICESAll technology and innovation at your disposal

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Tailored Services that we offer

Social CRM Digital MarketingCRM Customer Intelligence

Customer Services

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First, our clients

CRM

Anticipate customer needs is only possible if you know your clients’ requirements.The CRM allows you to unify and centralize all target valuable information in an easy and organized way, in order to extract the necessary data and optimize the actions of Advertising, Communication and Marketing.Our CRM is more than software and more than technology; it´s our way to satisfy our customers.

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Implementation Maintenance Use ConsultancyForget about high costs,

you can have a CRM installed in your company

for less than you think, and totally integrated with your existing one!

We are the support for the CRM’s evolution,

under quality and safety standards

We work together at each step, with a qualified

multidisciplinary team that works behind

managing your campaigns.

We tailor your CRM strategy to new industry trends, at the forefront of

technology.

First, our clients

CRM

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The evolution in customer communication

Social CRM

Only innovation in all the Marketing processes allows you to grow simultaneously with your client.Adapt our business strategy to our client’s needs is the great challenge offered by the Social CRM, strengthening the relationship with him through all marketing channels and benefit from the new technologies, to reach engagement and generate genuine fans of the brand.

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Clients and Society demand a change

Why should I change?

New CRM implementation CRM socially-adaptedTogether we can create a social CRM from scratch, that complements your database with new information from new media and formats where our target moves.

If you already have a solid CRM, you are one step closer to make it

social.Optimize your database with data

that the new technologies place at our disposal.

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All actions focused on the client

Digital Marketing and Online Strategy

The first step for a Marketing Plan is the design and implementation of a strong strategy that includes all actions to be performed in order to achieve goals.We are experts in designing and implementing Acquisition and Customer Loyalty strategies on digital media.

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A perfect way to develop Acquisition and Customer

Loyalty strategies

Email and Mobile MarketingWebDesign and development

of a functional and navigable web,

positioned in search engines and responsive to the need of capturing

leads.

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Inbound MarketingAs a strategy that

complements the brand awareness and online

positioning.

abc

E-CommerceIn addition to customer acquisition, it is perfect for cross-selling and the research and analysis of

the buyer ‘s behavior

Social NetworksAs a communication way

to enhance the relationship with the

client

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Knowing your clients, key for success

Customer Intelligence

Customer intelligence is supported on the latest and most current technology, with a marketing approach that allows you to extract exactly the data needed.Knowing habits and consumption behavior of the customer provides the necessary knowledge to reach and to offer customized solutions

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Knowing your client’s needs, to offer them what they want

Customer Intelligence

Customer Analytics Customer ValueSocial Customer Intelligence360º Vision of the client

to identify needs and satisfy them

To improve customer segmentation and

optimize campaigns

In orden to build a Social CRM strategy

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Customized Global Attention

Customer Services

Get closer to the customer through better channels adapted to their needs and interests.Having a brand that is always close the other side and offering a customized, pampered and careful attention to offer just what you demand and even anticipate the needs.

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Present in all stages

Client’s life cycle

EngagementClient

TransactionLeads

QualificationListen to Client’s needs

Leads Qualification

Website Monitoring

LeadHunting

Multichannel Attention

Cross sellingUp selling

Customer Satisfaction

Research

Help-deskAcquisition Campaigns

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TECHNOLOGYAt the forefront of Technology; innovation as a starting point

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Only through innovation, evolution is achieved

Technology

Custom DevelopmentsMicrosoft Products ARTYCO ProductsCRM, Social CRM and

Digital MarketingFor a proper client

management and simple information processing

Products designed to improve customer

strategy

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CRM Social CRMDigital MarketingCustomer Intelligence

Customer Services

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OUR PRODUCTSIn-house developed and designed

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CRM DIALOGUE

The Artyco’s CRM, conceived and designed with a clear customer focus, has a flexible and customizable tool for Manage Leads and Customers Databases.

The Evolution is the Social CRM platform, complementing the tool with useful information gained from social networks and new media Web 2.0.

Customer knowledge is the foundation of our business, and with CRM DIALOGUE, this knowledge is accessible to any company, regardless of the size of it.

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DIALOGUE API

An Application Programming Interface (API) for Social CRM services.Synchronization (Contacts, Calendars, Documents)

Data Quality (Standardization, geo-referencing, enrichment)Shipments (Emailing, SMS, Tweet)

Reports and web analytics (Dashboards, Graphs, Maps,)Social media (social networking integration, work-flow approvals, automated responses,

mentions)

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LEAD HUNTING

The Internet is full of users who expose their opinions, wishes, demands and their buying habits on a daily basis. Thousands of comments and trends are set on the

Internet.

We take advantage identifying potential Leads and offer them commercial products that meet their demands.

The Leads hunter identifies potential customers on the Internet in order to offer them products or services that meet their requirements.

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LIDERAMAIL

LideraMail is the Email and SMS platform that ARTYCO provides to your company.

Optimized with Social Media Campaign Management, LideraMail is the solution to the management of all types of communications in a quick and effective way; optimizing

time and resources.

In some versions, the evolution towards a mini CRM enables the unification of customer information and communications

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LEAD ON SITE

The user’s behavior on the Internet can easily be monitored thanks to LEAD ON SITE, which allows you to identify web browsing performance parameters.

The tool allows you to interact with the user online and receive immediate feedback.Communication with users exceeds the limits of immediacy.

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OUR CLIENTSTheir goals, our objective

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Their confidence, our success

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Their confidence, our success

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Thank Youwww.artyco.com