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    Transformational leadership and followers attitudes: the mediating role of

    psychological empowerment

    Carmen Barroso Castro*, Ma Mar Villegas Perinan and Jose Carlos Casillas Bueno

    Dpto. de Administracion de Empresas y Marketing, Facultad de Ciencias Economicas y Empresariales,Sevilla, Espana

    There is now strong evidence that transformational leadership substantially influences thework attitudes and behaviours of followers. However, the mechanisms by whichtransformational leaders influence their followers have not been studied in a systematic

    fashion. The purpose of the present study is, therefore, to analyse how transformationalleadership promotes: i) job satisfaction among employees; and ii) affective commitment to theorganization. In particular, the possible mediating role of psychological empowerment inthese two relationships is conceptually hypothesised and empirically tested. The resultsdemonstrate that psychological empowerment mediates the relationship between transforma-tional leadership and employee attitudes.

    Keywords: attitudes; behaviours; empowerment; followers; transformational leadership

    Introduction

    There is a general consensus among researchers that leadership is jointly established by leaders

    and followers (Howell and Shamir 2005). Followers experience the reality of a leaders mode ofaction and are thus best placed to evaluate its effects on the relationship between a leader and his

    or her followers (Hollander 1995). Models of leadership should therefore take account of the role

    of followers, their cognitions and their psychological states (Ilies, Morgeson and Nahrgang

    2005; McCann, Langford and Rawlings 2006).

    The present article is especially concerned with transformational leadership. This form of

    leadership involves the creation of an emotional attachment between leaders and their followers,

    and this emotional attachment helps to shape the values, aspirations, and priorities of followers

    (Yukl 1999; Antonakis and House 2002). In transformational leadership, the followers develop

    feelings of identity with the leader and the team that is being led (Kark and Shamir 2002).

    Transformational leadership is important in so far it has a significant influence on the work

    attitudes and behaviours of followers. There is substantial evidence that transformational

    leadership is positively related to indicators of leadership effectiveness such as the

    satisfaction, motivation, and performance of followers (Barling, Weber and Kelloway 1996;Behling and McFillen 1996; Lowe, Kroeck and Sivasubramaniam 1996; DeGroot, Kiker and

    Cross 2000; Dvir, Eden, Avolio and Shamir 2002; Dumdum, Lowe and Avolio 2002; McCann

    et al. 2006). However, the mechanisms by which transformational leaders influence their

    followers have not been studied in a systematic manner (Avolio, Zhu, Koh and Bhatia 2004), and

    several authors have suggested that greater attention should be paid to an understanding of how

    ISSN 0958-5192 print/ISSN 1466-4399 online

    q 2008 Taylor & Francis

    DOI: 10.1080/09585190802324601

    http://www.informaworld.com

    *Corresponding author. Email: [email protected]

    The International Journal of Human Resource Management,

    Vol. 19, No. 10, October 2008, 18421863

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    these influential processes operate in transformational leadership (Bass 1999; Conger 1999;Yukl 1999; Conger, Kanungo and Menon 2000; Kark and Shamir 2002).

    Despite the lack of systematic research in this area, previous research has examined some

    mediators in the relationship between transformational leadership and outcomes for followers.

    These mediator variables have included: i) collective efficacy (Walumbwa, Wang, Lawler and

    Shi 2004); ii) self-concordance at work (Bono and Judge 2003); iii) core job characteristics

    (Piccollo and Colquitt 2006); iv) personorganization fit (Huang, Cheng and Chou 2005); and v)

    leadermember exchange (Wang, Lawler, Hackett, Wang and Chen 2005). In this context, the

    present study examines the possible mediating role of psychological empowerment.

    Psychological empowerment is defined as a motivational construct which focuses on the

    cognitions of the individual being empowered (Spreitzer 1995a; Menon 2001). Psychological

    empowerment plays an important role in employees attitudes and performance (Thomas and

    Velthouse 1990; Thomas and Tymon 1994; Fulford and Enz 1995; Spreitzer 1995b; Spreitzer,

    Kizilos and Nason 1997; Kirkman and Rosen 1999; Koberg, Boss, Senjem and Goodman 1999;

    Menon 2001). Despite the attention that has been given to psychological empowerment,

    relatively little is known about the effects of leadership on psychological empowerment of

    followers. Research on psychological empowerment has focused on antecedents such as the

    organizations structure, climate, culture and personality traits (Spreitzer 1995a, 1995b; 1996;

    Koberg et al. 1999; Sigler and Pearson 2000; Menon 2001).

    Bass (1999) emphasized psychological empowerment as a potential mediator of

    transformational leadership effects, since transformational leadership acts through empower-

    ment in influencing work outcomes.

    McCann et al. (2006) building on the syncretic model of transformational leadership of

    Behling and McFillen (1996) who posited empowerment, together with awe and inspiration, as

    key beliefs among followers, and nominated these beliefs as being crucial to the ability of

    transformational leadership to have a positive influence on the responses of followers. In asimilar vein, Hepworth and Towler (2004) found that transformational leadership was negatively

    related to workplace aggression, and that psychological empowerment partially mediated this

    relationship. Moreover, Epitropaki and Martin (2005) have suggested that transformational

    leaders can use empowerment to create a perception among followers that they are being taken

    seriously, listened to and valued as members of the organization.

    However, despite this recognition of the apparent importance of empowerment, there is a

    paucity of previous studies on the exact motivational role of empowerment in enabling

    transformational leadership to exert an influence on followers (Thomas and Velthouse 1990;

    Conger 1989; Hollander 1992; Kark, Shamir and Chen 2003; Howell and Shamir 2005). The

    purpose of the present study is, therefore, to analyse the mediating role of psychological

    empowerment in the relationship between transformational leadership and followers attitudes

    with respect to job satisfaction and affective commitment to the organization.

    The remainder of the article is arranged as follows. Following this introduction, the nextsection presents a review of the existing literature and a conceptual framework for studying

    the effects of transformational leadership upon followers. The following section explains the

    methodology of the study. This is followed by a presentation of the results. Finally,

    the conclusion summarises the main findings of the study and the implications for management.

    Literature review and conceptual framework

    Conceptual framework

    Figure 1 illustrates the conceptual framework proposed for the present study. It can be seen from

    the diagram that the study proposes to examine:

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    . the direct relationship between transformational leadership and general job satisfaction;

    . the direct relationship between transformational leadership and affective commitment

    to the organization; and

    . the possible mediating role of psychological empowerment in each of the above

    relationships.

    Effect of transformational leadership on job satisfaction and organizational commitment

    According to Bass and Avolio (2000), transformational leadership is defined by five key

    dimensions. They can be summarised as follows:

    . Idealized influence (attributed): which refers to the socialized charisma of the leader,

    whereby the followers feel trust, admiration, loyalty and respect for the leader.. Idealized influence (behaviour): which refers to thecharismatic actionsof the leader,whereby

    individuals transcend their self-interest for the sake of the organization and develop a

    collective sense of mission and purpose; this dimension broadens the traditional leadership

    role into that of a manager of meaning (Bryman, Gillingwater and McGuinness 1996).

    . Inspirational motivation: which refers to the way in which transformational leaders energize

    their followers by articulating a compelling vision of the future thus creating enthusiastic

    excitement, raising followers expectations, and communicating confidence that followers

    can achieve ambitious goals;

    . Intellectual stimulation: which refers to the way in which transformational leaders question

    the status quo, appeal to followers intellect, stimulate them to question their assumptions,

    and invite innovative and creative solutions to problems.

    . Individualized consideration: which refers to leadership behaviour that contributes to

    follower satisfactionby paying close attention to the individual needs of followers,acting as a

    mentor or coach, and enabling them to develop and self-actualize.

    Numerous studies have demonstrated that transformational leadership has a positive effect

    on the attitudes and behaviours of followers (Dumdum et al. 2002; Avolio et al. 2004). More

    specifically, it has been established that transformational leadership has a positive effect on:

    i) job satisfaction among followers (Barling et al. 1996; Bishop 2000; Walumbwa, Wang and

    Lawler 2003); and ii) commitment to the organization among followers (Bycio, Hackett

    and Allen 1995; Bono and Judge 2003; Dumdum et al. 2002; Walumbwa et al. 2003).

    Job satisfaction was defined by Locke (1976, p. 1297) as a pleasure or positive emotional

    state resulting from the appraisal of ones job or job experience. In addition to being satisfied

    Figure 1. Conceptual framework for study.

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    or dissatisfied with various specific aspects of a particular job (such as pay, coworkers, leader,and so on), employees can also have a general affective response to their job (Lucas, Babakus and

    Ingram 1990; McFarlin and Rice 1992).

    It has been established that job satisfaction is higher among employees whose leaders

    emphasize consideration, support, and concern for their followers (Allen and Meyer 1990, 1996;

    Yukl 1999; Walumbwa et al. 2003; Rafferty and Griffin 2006). In providing such individualized

    consideration to followers, Bass (1985) identified a developmental orientation and supportive

    leadership as crucial elements. Wofford and Liska (1993) established that socio-emotional

    support increases positive affect and enjoyment in the workplace and communicates to followers

    that they are accepted and liked.

    Affective commitment to an organization is the degree to which an individual identifies with

    that organization (Porter, Steers, Mowday and Boulian 1974). Such commitment reflects

    an employees emotional attachment to the organization and involves: i) acceptance of

    the organizations objectives and values; ii) willingness to make an extraordinary effort for the

    organization; and iii) a desire to remain with the company (Mowday, Steers and Porter 1979).

    The emotional attachment that exists between a transformational leader and his or her followers

    increases affiliation with the leader and enhances affective commitment to the organization

    (Rhoades, Eisenberger and Armeli 2001). In addition, empirical research suggests that a leader who

    articulates a compelling vision of the future has a positive impact on affective commitment

    (Podsakoff, Mackenzie and Bommer 1996; Lowe and Barnes 2002; Rafferty and Griffin 2004).

    Finally, according to Kark and Shamir (2002), transformational leaders who emphasize a shared

    vision of organizational values and ideals will prime the collective self-identity of their followers,

    enhance social cohesion, and stimulate affective commitment to organization.

    In view of the preceding discussion, the following hypothesis is proposed:

    Hypothesis 1: Transformational leadership is positively related to general job satisfaction and

    affective commitment among followers.

    Effect of psychological empowerment on job satisfaction and organizational commitment

    The diversity of approaches to empowerment has resulted in some ambiguity with regards to the

    nature of the empowerment construct. In line with Menon (2001) we can distinguish between

    empowerment from a structural approach and empowerment from a motivational approach.

    In the structural approach to empowerment, the term implies the granting of power and

    decision-making authority to subordinates (Kanter 1983; Thorlakson and Murray 1996). This

    has been the traditional approach to empowerment and it focuses on the actions of the holders of

    power who transfer some degree of autonomy to the less powerful.

    In the motivational approach, empowerment is conceptualised as psychological enabling, it

    focuses on the cognitions of the individual who are empowered; in other words, the internal

    process or psychological state of the individual.Several researchers have suggested that the perceptions of employees can mediate the

    relationship between management actions and employee performance (Deci and Ryan 1985;

    Bandura 1989; Behling and McFillen 1996; McCann et al. 2006). This has led to a greater

    research interest in the underlying psychological and cognitive states associated with

    empowerment from a motivational approach.

    Such a motivational approach was pioneered by Conger and Kanungo (1988), who defined

    empowerment as a process of enhancing feelings of self-efficacy among organizational

    members. According to Bandura (1989, p. 408), self-efficacy involves beliefs in ones

    capabilities to mobilise the motivation, cognitive resources, and courses of action needed to

    meet given situational demands.

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    Building on the work of Conger and Kanungo (1988), Thomas and Velthouse (1990)presented a more complex cognitive model of empowerment in which self-efficacy was only one

    factor in a persons experience of empowerment. According to these authors, empowerment is

    associated with changes in four cognitive variables which determine employee motivation:

    i) meaning (the value of a work goal or purpose as judged in relation to an individuals own

    ideals or standards); ii) competence (synonymous with Conger and Kanungos self-efficacy);

    iii) self-determination (a sense of having choice in initiating and regulating actions); and iv)

    impact (the degree to which a person believes that he or she can influence outcomes at work).

    Spreitzer (1995a) was the first author to coin the term psychological empowerment and defined

    it as increased intrinsic motivation, manifested in the four cognitive variables noted by Thomas

    and Velthouse (1990).

    Menons (2001) model of psychological empowerment included a new dimension goal

    internalization which reflected the empowering influence of valued organizational goals.

    Taking this dimension into account, Menon (1995, 2001) defined psychological empowerment

    as a cognitive state characterized by a sense of perceived control, competence, and goal

    internalization. According to this model, an important aspect of psychological empowerment is

    the perception by employees that the goals of the organization represent a worthy cause, a

    meaningful purpose, or an exciting project.

    Numerous researchers have concurred that job satisfaction is a consequence of psychological

    empowerment (Thomas and Tymon 1994; Fulford and Enz 1995; Menon 1995; Kirkman and

    Rosen 1999; Bishop2000; Eylon and Bamberger2000), andvarious components of psychological

    empowerment have been particularly associated withjob satisfaction. These have included: i) self-

    efficacy (Liden, Wayne and Sparrowe 2000; Walumbwa et al. 2003; Carless 2004); ii) meaning

    (Gorn and Kanungo 1980; Spreitzer et al. 1997; Liden et al. 2000; Sparks and Schenk 2001;

    Carless 2004); iii) goal internalization (Menon 1995); and iv) choice (Spector 1986).

    According to Menon (1995), satisfaction is associated with perceptions of control andcompetence, increased autonomy, and working on an idea or project that is personally appealing

    and meaningful. Gorn and Kanungo (1980) showed that the employees who perceive the job as

    more meaningful are likely to be more satisfied. Sparks and Schenk (2001) came to conclude that

    transformational leaders empower followers by encouraging them to see higher purpose in their

    jobs, and this enhances satisfaction, effort and cohesion among followers.

    On the other hand, various authors have established that psychological empowerment is

    significantly and positively related to an employees affective commitment (Fulford and Enz

    1995; Sigler 1997; Kirkman and Rosen 1999; Koberg et al. 1999; Liden et al. 2000). Increased

    responsibility and influence in decision-making result in greater commitment to the organization

    as long as employees feel that their jobs entail a real choice and impact (Spector 1986; Mayer

    and Schoorman 1998; Wayne, Liden and Sparrowe 2000).

    Menon (2001) found a strong relationship between goal internalization and affective

    organizational commitment, and Ozaralli (2003) concurred in finding that employees who feelinspired by organizational objectives aremore likelyto have an affectivelink to their organization.

    Eby, Freeman, Rush and Lance (1999) explored the motivational basis of affective

    organizational commitment. They identified positive relationships between commitment and

    certain cognitive states that are associated with the concept of psychological empowerment.

    These cognitive states included: i) a perception of meaning with respect to ones job;

    ii) a perception of responsibility and results; and iii) a sense of participation.

    In view of the preceding discussion, the following hypothesis is proposed:

    Hypotheses 2: Psychological empowerment is positively related to general job satisfaction and

    affective commitment among followers.

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    Mediating role of psychological empowerment

    According to Dvir et al. (2002) and Kark et al. (2003), the empowerment is one of the main

    features that distinguish transformational leadership behaviours from transactional leadership.

    Such empowerment involves the delegation of responsibility to followers and the enhancement

    of their capacity to think for themselves in producing new and creative ideas. Transformational

    leaders emphasize the independence and proactivity of followers, and favour empowerment

    strategies rather than control (Conger 1999; Dvir and Shamir 2003).

    Transformational leaders formulate and articulate idealized future goals that serve to

    energize and create a sense of empowerment, to followers who internalize these goals (Kanungo

    and Mendoca 1996). As Burke (1986) observed, leaders empower subordinates by providing

    clarity of direction and by emphasising a higher purpose or worthy cause. Transformational

    leaders empower followers by generating enthusiasm for achieving a goal and by providing

    meaning and challenge in the followers work (Menon 1995, 2001; Conger and Kanungo 1988;Yukl and Van Fleet 1992; Bass 1999).

    In addition to articulating meaningful and inspirational goals, transformational leaders also

    favour the cognitive states of empowerment by expressing confidence in their ability to deliver

    high performance (House 1977; Burke 1986; Neilsen 1986; Conger and Kanungo 1988; Bandura

    1989; Conger 1989; Shamir, House and Arthur 1993; Kirkman and Rosen 1999; Conger et al.

    2000). Such inspirational motivation enhances feelings of self-efficacy (Conger and Kanungo

    1988) and perceived competence (Thomas and Velthouse 1990; Spreitzer 1995a; Menon 1995,

    2001) both of which are critical to the psychological experience of empowerment. Several

    studies have established the link between transformational leadershipand self-efficacy (Dvir et al.

    2002; Kark et al. 2003; Shamir, Zakay and Brenin Popper 1998; Wallumba et al. 2003).

    Transformational leaders also use intellectual stimulation to challenge their followers

    thoughts, imagination, and creativity. Such intellectual stimulation could derive in a sense of

    choice or self determination by followers. Moreover, intellectual stimulation may be one way inwhich leaders show followers that they value their contribution, which can stimulate feelings of

    perceived competence or self-efficacy and impact (Bass 1999; Rafferty and Griffin 2004).

    Individualized consideration to followers needs for achievement and growth can also

    encourage them to take on increasingly bigger responsibilities in developing their full potential

    paving the way to the cognitive states of empowerment (Bass and Avolio 2000; Avolio et al.

    2004).

    Empirical studies have confirmed the relationship between transformational leadership and

    psychological empowerment among followers (Parker and Price 1994; Sigler 1997; Conger

    1999; Bishop 2000; Jung, Chow and Wu 2003; Ozaralli 2003).

    In view of the above discussion, the following hypotheses are proposed:

    Hypothesis 3: Psychological empowerment mediates the relationship between transforma-

    tional leadership and general job satisfaction among followers. Hypothesis 4: Psychological empowerment mediates the relationship between transforma-

    tional leadership and affective organizational commitment among followers.

    Methodology

    Data

    The sample for this study consisted of directors, managers and technical staff of the Spanish arm

    of a leading multinational food-and-beverage company. The survey took place in April 2004.

    A total of 437 respondents received a structured questionnaire that required participants to rate:

    i) several behaviours and characteristics of their respective line manager; and ii) a range

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    of attitudes about themselves. The questionnaire was accompanied by a letter from the chiefexecutive officer (CEO) of the company outlining the objectives of the study. The response rate

    was 56.97%.

    Tables 1a and 1b provide details of the sample according to level of responsibility and

    functional area. It is apparent that managers made up the majority of respondents that is,

    leaders of work groups who reported directly to a director. In turn, these directors reported to the

    senior directors, the CEO and the company president.

    In terms of longevity of service, the majority of the sample had worked for the company for

    1020 years, and a significant proportion had worked for the company for more than 21 years.

    In terms of age groups, 40.2% of respondents were aged 3040 years and 39% were aged 4150

    years.

    Measures

    Transformational leadership

    To measure the construct of transformational leadership, the study utilized 20 items taken from

    the Multifactor Leadership Questionnaire (MLQ) Form 5X short (Bass and Avolio 2000).

    MLQ, in its different versions, is a widely used measure of leadership behaviours and

    characteristics (Lowe et al. 1996; Hunt 1999; Yukl 1999). MLQs conceptualization of

    transformational leadership consists of the five factors (or dimensions) noted above: i) idealized

    influence (attributed); ii) idealized influence (behaviour); iii) inspirational motivation;

    iv) intellectual stimulation; and v) individualized consideration. Idealized influence can thus

    be viewed as both a behaviour and an impact (in the eyes of the beholder).

    Several competing models of MLQ 5X were tested to see which factor structure best fitted

    the current data. Consistent with Bass and Avolios (2000) conceptualization of transformational

    leadership, a five-factor model (Model A) was first tested against a three-factor model (Model B).The three-factor model merges idealized influence (attributed), idealized influence

    (behaviour), and inspirational motivation into a single factor. The five-factor model produced

    a better fit on all of the indices (as reported in Table 2). However, a lack of discriminant validity

    among the factors in both Model A and Model B (with very high correlations between 0.859 and

    0.994) led to a third model (Model C) being considered. In this model, all of the items were

    expected to load a single factor; however, the fit was worse for Model C. Table 2 shows the

    various fit measures as well as the chi-square test results of the competing models. The results

    were similar to those of other studies (Bass 1985; Avolio, Waldman and Einstein 1988; Hater

    and Bass 1988; Bass and Avolio 1990, 1993; Yammarino and Bass 1990; Bycio et al. 1995;

    Geyer and Steyrer 1998; Avolio, Bass and Jung 1999).

    When the fit of a model is adequate but the scales comprising that model lack discriminant

    validity, Marsh and Hocevar (1985) have advised that the high correlations among the factor

    Table 1a. Analysis of the sample according to level of responsibility.

    Level of responsibility Population Sample Percentage of population

    Director 85 48 56.5Manager 244 155 63.5Technical staff 108 32 29.6No answer 14

    437 249

    Note: Level of confidence 95.5% (p q 0.5).

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    scales might be due to the existence of hierarchical factors. Moreover, there is evidence that

    transformational leadership might be a hierarchical concept (Carless 1998; Bass and Avolio2000). According to this approach, idealized influence (attributed), idealized influence

    (behaviour), inspirational motivation, intellectual stimulation, and individualized consideration

    might represent facets of the overarching concept of transformational leadership. In such a

    hierarchical model, the first-order factors are largely explained by a higher-order factor, and in

    this case a target coefficient of 0.83 confirms this assertion.1 In this hierarchical model the

    interpretation at the subscale level would be inappropriate because of the lack of discriminant

    validity (Marsh and Grayson 1994).

    Following the advice of Antonakis (2001), who is an expert in the five-factor version of MLQ,

    and advice contained in other recent studies (Bono and Judge 2003; Walumbwa, Lawler, Avolio,

    Wang and Shi 2005), a measure of transformational leadership was chosen for the present study in

    which items loaded on the five factors of transformational leadership and the five factors (capturing

    the average value of the respective indicators) on a transformational leadership factor. The results

    Table 1b. Analysis of the sample according to functional area.

    Functional area Sample Percentage of sample

    Commercial 73 29.32Technical 63 25.30Customer service 31 12.42Human resources 10 4.01Whole sale 10 4.01Finance 53 21.29No answer 9 3.61Total 249

    Table 2. Goodness of fit statistic for transformational leadership models.

    Model A(5 factors)

    Model B(3 factors)

    Model C(1 factor)

    Model D(5 factors*)

    Absolute fit measuresChi-square 319.509 511.392 585.56 14.986Degrees of freedom 142 149 152 5Signification 0.000 0.000 0.000 0.01No centrality parameter (NCP) 177.509 362.392 433.56 9.986Goodness of Fit Index (GFI) 0.881 0.787 0.768 0.976Root Mean Square Residual (RMSR) 0.047 0.06 0.062 0.024Root Mean Square Error of Approximation

    (RMSEA)

    0.071 0.099 0. 107 0.09

    Incremental fit measuresAdjusted Goodness of Fit Index (AGFI) 0.841 0.728 0.71 0.929Normed Fit Index (NFI) 0.916 0.865 0.751 0.915Comparative Fit Index (CFI) 0.951 0.9 0.88 0.94Parsimonious fit measuresNormed Chi-square (CMIN/DF) 2.25 3.432 3.852Parsimonious Normed Fit Index (PNFI) 0.76 0.754 0.751Parsimonious Goodness of Fit Index(PGFI)

    0.659 0.617 0.614

    Note: (*) each factors capturing the average value of the respective indicators of each of the five factors oftransformational leadership.

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    Table 3a. Measurement model.

    Leadership Satisfaction Commit

    IndicatorsStandardized regression

    Weights C.R. R2

    Standardized regressionWeights C.R. R

    2

    Standardized regressionWeights

    II (at) 0.86 * 0.740II (behaviour) 0.935 23.076 0.872IM 0.907 21.565 0.823IS 0.89 19.869 0.793IC 0.812 17.223 0.660SAT1 0.834 * 0.721SAT2 0.852 14. 283 0.467SAT3 0.683 8.479 0.726SAT4 0.849 16.403 0.696COMM4 0.804

    COMM5 0.659 COMM8 0.628 COMM10 0.680

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    Table 3b. Measurement model.

    Psychological empowerment

    Goal internalizationreliability: 0.675

    Perceived competencereliability: 0.330 Choice reliability: 0.540 Impact reliabi

    IndicatorsStand regres.

    Weight CR R2

    Stand regres.Weight CR R

    2

    Stand regres.Weight CR R

    2

    Stand regres.Weight

    GI1 0.681 8.052 0.463GI2 0.705 10.30 0.498GI3 0.755 13.96 0.570GI5 0.805 * 0.648COMP2 0.562 * 0.661COMP5 0.813 6.5 0.316CHOICE1 0.803 * 0.645CHOICE2 0.890 16.88 0.793

    CHOICE3 0.792 12.05 0.628IMPACT1 0.810IMPACT2 0.611 IMPACT3 0.656

    Note: *Initial weight 1.

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    Statistical method

    Structural equation modelling (SEM) using AMOS 4.0 software was utilized to establish multiple

    simultaneous dependence relationships (Hair, Anderson, Tatham and Black 1999). The analysis

    and interpretation of the proposed model was a two-stage process: i) an assessment of the

    reliability and validity of the measurement model; and ii) an assessment of the structural model.

    Confirmatory factor analysis (CFA) was used to establish the reliability and validity of the scales.

    Becauseall data on transformational leadership, psychologicalempowerment,and attitudes (job

    satisfaction and affective commitment) were self-reported from a single questionnaire, the

    possibility of common method variance existed. Following the advice of Podsakoff, Mackenzie and

    Podsakoff (2003), and bearing in mind that the information couldnt be obtained from different

    sources, to use all procedural remedies related to questionnaire design: separate measurement of

    predictor and criterion variables psychologically and guarantee response anonymity. A single-

    common-method-factor approach was carried out; the possibility of common influence across allresponses was first assessedby applyingHarmans (1967) one-factor test. Using a factor analysis, no

    single factor that explained variance across all items was identified suggesting that mono-method

    bias was unlikely. Of the seven factors that were identified, the principal factor explained only 17%

    of the variance. Because no single factor was found to explain more than 50% of the variance, the

    data of the study can be accepted as valid (Podsakoff and Organ 1986). Moreover, confirmatory

    factor analyses using AMOS were performed to identify and isolate any possible method effects

    (Carlson and Kacmar 2000; Elangovan and Xie 1999). Each of the 16 items underlying the latent

    factors was also represented as one indicator of a large common variance factor. The analyses

    showed that the fit of the model did not improve significantly with the addition and specification of

    method parameters over the trait parameter specifications alone. The overall chi-square fit statistics

    for the t-trait factor model was X2(97) 229,956, p 0.000, GFI 0.902, CFI 0.946,

    PNFI 0.726; while the fit statistics for the-traits factor with methods factor model was

    X2(82) 165,051, p 0.000, GFI 0.918, CFI 0.966, PNFI 0.669.

    Results

    Validity and reliability

    As can be seen in Tables 4 and 5, all constructs had values above the established thresholds for

    composite reliability (0.6) and extracted variance (0.5).

    To assess discriminant validity, the extracted variance should be greater than the variance

    shared between one construct and the other constructs in the model (that is, the squared

    correlation between two construct) (Fornell and Lacker 1981). All pairs of constructs satisfied

    this criterion, apart from organizational commitment and psychological empowerment,

    which had a low value for the extracted variance of the commitment variable. Applying Kennys

    (2001) criterion, the constructs were distinguishable because the correlation between them

    (0.716) was not higher than 0.85. An ANOVA showed there were significant differences acrossthe answers of the sample with respect to the compared constructs (sig. 0.000).

    Testing of hypotheses

    Table 5 presents the means, standard deviations, and zero-order correlations for all the studied

    variables.

    It will be recalled that Hypothesis 1 proposed that transformational leadership is positively

    related to the general job satisfaction and affective commitment among followers. The results

    show that transformational leadership correlated significantly (p , 0.05) with followers

    attitudes. There were positive correlations between transformational leadership and general job

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    satisfaction among followers (r 0.0485, p , 0.01) and between transformational leadership

    and affective commitment to the organization (r 0.527, p , 0.01). These results provide

    preliminary evidence in support of Hypothesis 1.Hypothesis 2 proposed that psychological empowerment is positively related to general job

    satisfaction and affective commitment among followers. The results show that psychological

    empowerment had a significant correlation with general job satisfaction (r 0.687, p , 0.01)

    and with organizational commitment (r 0.716, p , 0.01). These results support Hypothesis 2.

    Hypotheses 3 and 4, which proposed that psychological empowerment mediates the

    relationship between transformational leadership and the attitudes of followers, were tested

    according to the recommendations of James, Mulaik and Brett (2006), rather than Baron and

    Kennys (1986) criterion.

    Among the pieces of work which seek to test mediation hypotheses, we would highlight

    Baron and Kenny (1986) research, based on a set of steps involving correlations and regression

    weights. According to Baron and Kenny (1986) four criteria need to be met to support full

    mediation. First, the independent variable (transformational leadership) needs to be significantly

    related to a mediator. Second, transformational leadership needs to be significantly related toorganizational commitment and general job satisfaction. Third, psychological empowerment

    needs to be significantly related to organizational commitment and job satisfaction. Finally, the

    relationship between transformational leadership and organizational commitment and general

    job satisfaction must disappear when psychological empowerment is introduced into the

    regression equation.

    However, James and Brett (1984) recommended that if theoretical mediation models are

    thought of as causal models, then strategies designed specifically to test the fit of causal models

    to data, namely confirmatory techniques such as structural equation modelling (SEM), should be

    employed to test these mediation models. The critical difference between the SEM approach and

    Baron and Kennys approach is the choice of focal or baseline model for mediation. The SEM

    Table 5. Reliability and discriminant validity between constructs.

    Squared correlations

    Constructs Mean s.d. Commitment Satisfaction Empowermen t

    Composite

    reliability

    Extracted

    variance

    Transformational L 3.37 0.82 0.278** 0.236** 0.537** 0.952 0.8516P. Empowerment 3.35 0.63 0.513** 0.473** 0.782 0.549Satisfaction 3.41 0.78 0.304** 0.913 0.7189Commitment 3.98 0.76 0.7348 0.4998

    Notes: N 249; **p , .01.

    Table 4. Discriminant validity and internal consistency of psychological empowerment.

    Empowermentalpha: 0.8451

    Goalinternalizationsquaredcorrelation

    Perceivedcompetencesquaredcorrelation

    Choicesquaredcorrelation

    Extractedvariance

    Compositereliability

    Competence 0.441 0.789 0.876Choice 0.187 0.133 0.725 0.878

    Impact 0.477 0.341 0.419 0.5973 0.814Goal internalization 0.5987 0.856

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    approach follows the parsimony principle by employing the complete mediation model. Baronand Kennys approach adopts the partial mediation model.

    James et al. (2006), having compared these two angles (SEM and B K approach) suggest a

    two-step strategy to test mediation:

    Step 1: Determine whether each hypothesized mediation relationship is complete or partial. It is

    hoped that theory and prior research will furnish a sufficient basis to determine whether complete

    or partial mediation is hypothesized. If theory and research are insufficient to hypothesize

    complete or partial mediation, then they recommend testing for complete mediation. It is the most

    parsimonious mediation model, and parsimonious models are taken as the theoretical baselines in

    sciences because they are the easiest to reject (Mulaik 2002).

    Step 2: Once the form of mediation has been hypothesized, the second recommendation is to

    test the hypothesis using SEM techniques.

    For this purpose, a series of nested model comparisons were made, in accordance with

    the proposals of Avolio et al. (2005) and Wang et al. (2005). The results are shown in

    Table 6.

    Model 1 represents a fully mediated model. This model did not have direct paths from

    transformational leadership to general job satisfaction and affective commitment to the

    organization. This model was tested against three nested models. Model 2 incorporated a direct

    path from transformational leadership to general job satisfaction, Model 3 incorporated a

    direct path from transformational leadership to affective commitment, and Model 4 incorporated

    both of these direct paths. As Table 6 shows, the differences between chi-squares were not

    significant in comparing Model 1 with Models 2, 3 and 4. These results suggest that Model 1 best

    fitted the data. Moreover, the new direct paths added in Models 2, 3, and 4 were not significant.

    Taken together, these results support Hypotheses 3 and 4. It is apparent that psychological

    empowerment mediates the relationship between transformational leadership and the attitudes of

    followers.Figure 2 shows that the coefficient of the path from transformational leadership to

    empowerment was significant ( 0.717, p , 0.01), as were the coefficients of the path

    from empowerment to employee satisfaction ( 0.698, p , 0.01) and the path from

    empowerment to affective commitment to the organization ( 0.743, p , 0.01).

    In support of Hypothesis 2, statistically significant and positive coefficients were

    demonstrated for the paths from empowerment to affective commitment to the organization and

    from empowerment to employee satisfaction.

    Discussion

    Results of the present study suggest that psychological empowerment mediates between

    transformational leadership and the attitudes of followers with respect to general job satisfaction

    and affective commitment to the organization. It can therefore be concluded that trans-formational leadership has influence on followers attitudes through its effect on psychological

    empowerment. Consistently with previous studies (Sigler 1997; Bishop 2000; Jung et al. 2003;

    Ozaralli 2003), we found a positive impact of transformational leadership on followers

    psychological empowerment. The positive relationships between transformational leadership

    and followers attitudes found in previous research (Bycio et al. 1995; Barling et al. 1996;

    Bishop 2000; Dumdum et al. 2002; Bono and Judge 2003; Walumbwa et al. 2003) do not have

    significant results, in our study, when psychological empowerment is introduced into the

    analysis. Our findings confirm prior research along the lines that psychological empowerment

    plays a mediating role between transformational leadership and organizational commitment

    (Avolio et al. 2004; McCann et al. 2006).

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    Table 6. Comparison of structural equation modelsa.

    Model and structure X 2

    d.f. DX2

    RMSEA

    1. TL! EMP! SAT COMM 244.867 101 0.076 0.92. TL! EMP! SAT COMM and TL! SAT 244.619 100 0.248 0.076 0.93. TL! EMP! SAT COMM and TL! COMP 244.841 100 0.026 0.076 0.94. TL! EMP! SAT COMM and TL! SAT and COMM 244.517 99 0.350 0.077 0.9

    Notes:aTL transformational leadership; EMP empowerment; SAT general job satisfaction; COMM affective commitment to the organization.

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    Employees who feel inspired by an attractive objective and a compelling vision and

    experience a sense of control (choice and impact) have a higher level of satisfaction with their

    jobs. This is consistent with others pieces of research which point out a positive relationship

    between psychological empowerment and job satisfaction (Thomas and Tymon 1994; Fulford

    and Enz 1995; Menon 1995; Kirkman and Rosen 1999; Koberg 1999; Bishop 2000; Eylon and

    Bamberger 2000). Similarly, in consistence with prior research (Kirkman and Rosen 1999;

    Sigler 1997; Fulford and Enz 1995; Liden et al. 2000; Koberg et al. 1999; Avolio et al. 2004)

    there is a strong relationship between an employees affective commitment to the organization

    and that persons experience of empowerment. Employees who have a perception of

    empowerment (that is, with a strong sense of control and energy with respect to their jobs) feel

    affectively committed to the organization that brings them this sense of power.

    Conclusions, implications and limitations

    The mediating role of psychological empowerment between transformational leadership and the

    attitudes of followers is the core finding of the present study. Leaders who wish to enhance

    employee satisfaction and organizational commitment should be capable of communicating

    enthusiasm about organizational objectives, fostering the internalization of goals, creating a

    sense of choice and impact, and making employees feel that they are participants in the

    transformation of the organization.

    Previous research has established how transformational leaders, by setting inspirational

    goals and emphasizing a higher purpose, provide meaning to followers work (Conger and

    Kanungo 1988; Yukl and Van Fleet 1992) and favour goal internalization (Conger et al. 2000;Menon 2001),

    Moreover, by intellectual stimulation these leaders influence followers feeling of

    competence, impact and choice (Bass 1999; Rafferty and Griffin 2004). Supportive leader

    behaviour has been associated with cognitive states of psychological empowerment and more

    precisely with perceived control: choice and impact (Parker and Price 1994; Conger 1999;

    Avolio et al. 2004).

    The results of this study have implications for company management. The study emphasizes

    the importance of psychological empowerment and its relevance in shaping the cognitive states

    of employees with whom power is shared. Managers must recognise that psychological

    empowerment provides a mediating link between a transformational leaders behaviours and the

    Figure 2. SEM modelling of the mediating effects of psychological empowerment.

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    attitudes of employers. It is very important for companies to be aware of the extent to which theiremployees feel empowered.

    Like all studies of this type, the present study has certain limitations. As previously noted,

    the same respondents rated transformational leadership, psychological empowerment and their

    attitudes. This gives rise to concern about possible common source bias in the results.

    However, strategies to minimise such bias were incorporated into the study design. Having said

    that, future studies should consider employing multiple sources of data collection, with variables

    collected at different times.

    Data for the current study were collected from just one company in Spain, we dont know

    whether these results would generalize to other types of organizations. It would be helpful for

    future studies to replicate these findings in other companies to enhance generalizability in other

    settings.

    The use of cross-sectional data precludes definitive assertions regarding causality and

    directionality. Longitudinal designs are needed in future research to extend our findings.

    It should also be noted that the age, tenure, level of responsibility, and functional

    specialisation of respondents were not included as control variables. Previous studies have

    shown that some of these variables could have an influence on affective commitment to

    the organization and general job satisfaction (Chen and Francesco 2000; Mathieu and

    Zajac 1990). However, the relatively small sample sizes of some of the segments made it

    difficult to analyse significant deviations among standardized regression weights for the

    various segments.

    In our study, we consider the relationships between leaders and their immediate followers,

    these leaders have individualized and direct interactions with followers. Leader outcomes have

    been measured at individual level of analysis (Antonakis and Atwater 2002).

    It would be interesting in the future to consider others levels of analysis focusing in the

    behaviours that transformational leaders exhibit to the group as a whole and studying group-leveleffect. In thissense, Kirkmanand Rosen (1999) have developed an empowerment team-level model

    with dimensions parallel to the Spreitzer (1995a) psychological empowerment model.

    Future research also needs to explore the moderating role of the distance (physical, social

    and frequency of interaction) between leader and followers. As Antonakis and Atwater (2002)

    point out, this variable can partly explain the effects of transformational leadership and the level

    of analysis more appropriately. Avolio et al. (2004) research showed that psychological

    empowerment mediated the relationship between transformational leadership and organizational

    commitment but only when follower is reporting indirect to the leader.

    Note

    1. Marsh and Hocevar (1985) developed the target coefficient (T) as a measure of how effectively higher

    order factors explain the overall measurement model. The target coefficient is the ratio of the chi squareof the first-order model to the chi-square of the more restrictive higher-order model. A targetcoefficient of one means that the covariation among the first order factors is completely accounted forby a more restrictive model.

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