Arslan Ali - As a Software Tester and Quality Assurance Professional

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Seeking Job opportunities in the field of Software Testing, Trainings, Quality Assurance, Business Analysis and Customer Support and Coordination

Transcript of Arslan Ali - As a Software Tester and Quality Assurance Professional

Page 1: Arslan Ali - As a Software Tester and Quality Assurance Professional

Syed Arslan Ali Experience portfolio Context Driven Software Tester, Business Analyst, Trainer @testtified

and @outtaboxPK, a Quality Geek, Traveler and fiend of movies!

[email protected] || Skype: arslan.ali0644 || Twitter: @arslan0644

What I believe and taking as a challenge

Testing is the infinite process of comparing the invisible to the ambiguous so as to avoid the

unthinkable happening to the anonymous." - James Bach

This means:

That I am a practitioner of “Context Driven testing”;

I know about “Heuristics Test Strategy Model”

I know how to design a test strategy for any system, under any conditions and circumstances.

And I also train and preach other professionals for the same management and practices

whenever I get a chance!

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Summary

Being a "Quality Assurance Consultant / Software Tester / Trainer" Here are some things which I

have learned in my experience and can do it better...

My Departments of Expertise: - Quality Assurance and Service

- Customer Support Service

- Software Testing (Exploratory Testing / Context Driven Testing)

- Software and Change Implementation

- Inter Department Coordination (Technical and non-technical)

- Trainings and Public Speaking

- Student Projects and FYP Coordination

Other Areas where I am effective: - Inventory Management (Textile and Pharma)

- Production (Textile and Pharma)

- Universities and Training Institutes (all areas)

- Teaching (Quality Assurance / Business Analysis and Project Coordination)

Products Experience: - Supply Chain Management

- Human Capital Management - Human Resource Recruitment Solution

- Real Estate Management System

Training and Workshops - OuttaBox Tester Workshop

- Being Tester Workshop

- Jump Start to Testing Workshop

Testing / Test Cases and Team Management: Internal Audits and Controls for Customer Support, Development and Implementation Teams

with Management Reviews and Follow-ups.

Technical Test Reporting and Research and Analysis of historical Test Data

Audits and Compliance activities ranging from Interval Team Audits, Code Inspections, Reviews and Procedures.

Business Vertical Test Case Development for Supply Chain Management System (Textile,

Trading (Rice), Equipment / Plant Management and Pharmaceuticals)

Specialized Test Case Development for Scenarios in Human Capital Management

Customer Coordination and Support Activities for different Applications

Internal Services Standard Development and Sessions with team members.

QA and testing of Packaged and Customized Products, applications and websites. (Sidat Hyder)

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Status reporting at various levels of Project including housekeeping reporting on daily, weekly, monthly and yearly basis.

Quality Management System Management Representative of Karachi (Sidat Hyder) and (Mehtabi Towel Mills)

Maintenance of ISO – 9001:2000 QMS and its related Documentation. (Mehtabi Towels) + (Sidat Hyder)

Conducting Internal Quality Audits + Management Reviews (Mehtabi Towels) + (Sidat Hyder)

Liaison for the External Surveillance and Re-certification Audits. (Mehtabi Towels) + (Sidat Hyder)

Development / Databases and MIS Coordination Requirement Analysis, Initial Design and Development (Visual FoxPro – SQL Server 2000)

and Data management for MIS. (Mehtabi Towels)

Incorporating QMS with MIS. (Mehtabi Towels)

Production Coordination (Towels and Yarn) (Mehtabi Towels)

Database maintenance and Management (MS Access) (ICAP – KHI)

Programming in MS Access and FoxPro – (Results and Student Registrations). (ICAP – KHI)

Query Building (MS Access) as per the requirements from different sections. (ICAP – KHI)

Data Backups and PPT + Exam Results Processing and Reporting. (ICAP – KHI)

Liaison for the Data Entry personnel (Student Registrations and Exam Forms) (ICAP – KHI)

Computer Practical Exam supervision for the exams in Rawalpindi and Multan. (ICAP – KHI)

Data backup and exam vigilance activities. (ICAP – KHI)

Documentation, Initial Analysis, Designing of Application. (InfoSoft Technologies)

Programming in Visual FoxPro. (InfoSoft Technologies)

Software specialty in Garment and Textile Industries, Educational & Training Institutions and Salons. (InfoSoft Technologies)

Other Skills and Professional Senses: Specialized Practical Exam Software Implementation on site and coordination with the venue

management. (ICAP – KHI)

Project Negotiations (As Per Authorization) (InfoSoft Technologies)

Represented the Company in the first SAARC exhibition (September 2001) (InfoSoft Technologies)

In charge of all 3 years of Honors computer projects. (CDS – Karachi)

Conducted Analysis and Critical Study for the MIS of CDS. (CDS – Karachi)

Taught Business Systems Development and Project Development to 1st and Third Year Students. (CDS – Karachi)

Trained staff regarding the Class and Exam conduction. (CDS – Karachi)

Presented Project activities to the foreign delegates from (NCC UK). (CDS – Karachi)

Developed and implemented procedures for the project department. (CDS – Karachi

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Projects / Experience Supply Chain Management System

April 2007 to Present

Overview:

Supply chain management system is a highly custom made ERP with extensive implementations

in almost all sector of businesses including Pharma, Textile, Constructions, Trading and

Engineering Sectors. The Development is done on PowerBuilder with backend availability of SQL

Server, Oracle and Sybase.

Testing Techniques:

Regression, Exploratory, Session Based Black Box and Performance Testing. Test Case

Development, Automated Test Scripting on Test Complete.

Responsibilities and Role:

Worked as a Test Team Lead, Tester and a Business Analysis coordinator, my responsibilities

also included Customer Support and Coordination with Implementation, Development and

Support teams alongside Status Reporting, Internal Audits and Team Sessions on regular basis

Clients:

Textile, Pharmaceuticals, Trading, and Manufacturing

Documentation - Supply Chain Management Test Cases for Textile and Pharmaceutical

Industries

January 2011 to Present

TEXTILE:

Form setups, processes and specialized scenarios to special technical cases. This specific all-in-

one documentation was developed for Textile Vertical Clients;

PHARMA:

Complete Technical manual with details encompassing Setups, Production, and Purchase and

Inventory module. Keeping in mind the requirements for the "Goods Manufacturing Practices"

Human Capital Management System

July 2007 to Present

Overview:

Based on the same technologies as Supply Chain, HCM, is a complete human capital solution

with add-ins such as Human Resource Management System on Web and Employee Self Services

Testing Techniques:

Specialized and focused test case documentation, development and testing both Automated and

manual testing and checking respectively.

Responsibilities:

Team Sessions, release verification, status reporting, and internal audit activities

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Human Resource Management System (HRMS and ESS)

March 2010 to Present

Web based HRM solution for hiring, interviewing, short listing and recruitment, training and

related document management. (Performance, Regression, Browser Based, and Load Testing).

Documentation - Human Resource Management System (HRMS)

March 2014 to Present

Development and formation of complete Human Resource Management System Documentation

with separate Module wise distribution. This also includes Employee Self Services

Documentation - General Ledger Applications

January 2014 to Present

Modification and re formatting of the complete General Ledger application with new image

shots, and descriptions of the integrated Supply Chain Processes

Work Junction - Recruitment Portal

January 2010 to June 2010

Workjunction.com is a recruitment portal which has been developed on ASP.Net, SQL Server.

Recruitment Portal provides services to the job seekers and employers by providing them one

platform for job searching and hiring respectively

Critical Analysis - Management Information System

July 1999 to November 1999

Export, Inventory and Production Management System

January 2002 to February 2007

Complete database designing, implementation, and testing of MIS, which includes Yarn

Receiving, Towel Production, Semi Finishing, Out Sourcing, Cloth and Vendor / Contractor

Billing.

Trainings on Software Quality and Testing

July 2012 to Present

An effort to bring in awareness, technical guidance and making sure that the testing is introduced

to the novice and experienced professionals as a human oriented skill.

Context Driven Testing Workshop (Outtabox Tester)

June 2013 to Present

Being Tester - A Context Driven Introduction to Testing

January 2013 to Present

Boundary Testing Workshop (Jump Start to Testing)

January 2014 to Present

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Roles / Companies Senior Consultant - Information Solutions at Sidat Hyder Morshed Associates

January 2010 - Present (4 years 7 months)

- Assistant Manager - Quality Assurance at Sidat Hyder Morshed Associates

January 2009 - December 2009 (1 year)

- Sr. Systems Assistant at Sidat Hyder Morshed Associates (Pvt) Ltd

April 2007 - December 2008 (1 year 9 months)

Training Consultant at OuttaBox (www.outtabox.co)

January 2014 - Present

A business consultation company with the motto of kicking the “silver bullets” out of their

league! We are a crazy lot, working our backs off to make things cool and solve mind boggling

problems. We think loud, talk loud (sometimes!) and make bold decisions to stand out of the

crowd.

Trainer / Coordinator (@testtified) at TestersTestified (www.testerstestified.com)

June 2013 - Present (1 year 2 months)

TestersTestified (www.testerstestified.com and @testtified) is a unified effort of some

enthusiastic Software Testers, IT Professionals and Mentors to conduct sessions and trainings

regarding Software Testing and Quality Assurance.

Sessions:

Testers Meet-ups:

- 2013 at T2F (Presented Testing Exercises Session)

- 2014 at The Dot Zero (Presented Testing and Checking)

Volunteer at STEP - Software Testers Engagement Program

July 2012 - Present (2 years 1 month)

Conducted Sessions for Awareness of Students, Professionals and Graduates for Software

Testing, Quality Assurance and Soft Skills, the details are:

- ETILIZE Pakistan (Test Heuristics)

- NED University (What is testing and who are Testers)

- PAF KIET (Implementing an ERP - the student version)

- DIHE (What is testing and who are Testers / Testing Exercises)

- NICE (Test Heuristics for Mobile Applications)

- NED and JUW - Student Project Exhibition Participation (2012 - 2013)

MIS Coordinator - QMR at Mehtabi Towel Mills Pvt. Ltd

January 2002 - February 2007 (5 years 2 months)

Quality Management System Representative coordinated external and third party audits Internal

Audits and maintenance of the latter. Development, implementation and support for

Management Information System.

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Assistant Manager - Examination, IT-Section at the Institute of Chartered Accountants of

Pakistan

June 2003 - August 2004 (1 year 3 months)

Simple MS Access Programming and DB backup and restore activities. Examination Result

Compilation, Data Entry and Exam Form Scrutinizes, Coordination with Secrecy and Conduct

Teams. Visit as a coordinator to Islamabad and Multan Centers for Computer Examinations.

Analyst Programmer at InfoSoft Technologies

November 2000 - September 2001 (11 months)

Development, Design and Analysis of different Desk Top Applications, related to Textile,

Hospitals, Training Institutions and Pathological Labs.

Manager Project Teams at College of Digital Sciences

February 1998 - November 2000 (2 years 10 months)

Management of Student Project Activities of all 3 years of degree courses, Coordination,

presentation and documentation related to the latter. Staff trainings and sessions, Business

System Development and System analysis Classes for 1st and Second Year Students.

Courses Senior Consultant - Information Solutions

Sidat Hyder Morshed Associates

- Tech Talk: ISO 9000 Practices at SHMA - Quality Awareness -

- Internal Services Standards

- Information and Asset Protection Policies (Course Management and Facilitation)

- Cost of Quality

- Becoming a software Testing Expert - Video QA Team Session

- Galumphing – A Boundary Testing Heuristic

- Test Heuristics Cheat Sheet – By Elizabeth Hendrickson

- A Concise QA Process Implementation – James Bach

Manager Project Teams

College of Digital Sciences

- Standard and Procedure Follow-ups -

- Class and Exam Conduction Techniques -

MIS Coordinator - QMR

Mehtabi Towel Mills Pvt. Ltd.

- Business Administration -

- Communication Skills -

- ISO 9001:2000 Awareness -

- Selling Skills -

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Certifications 1. Certified Quality Professional (CQP)

Pakistan Institute of Quality (PIQC) and NED University Karachi License -

March 2007

2. Software Business Analysis

Brainbench License 10061724 September 2012 to August 2015

Education 1. Pakistan Institute of Quality (PIQC)

Certified Quality Professional, Quality Standards, ISO - 9000, Leadership, HR,

Management and Communication, 2006 - 2007

2. London Metropolitan University

B.Sc. Honors, Computing and Information Systems, 1996 - 1999

3. Govt. College Gulshan-e-Iqbal

B. Com, Accounts, Business Law and Management, 1994 - 1996

4. Petroman Institute of Technology

Diploma, Software Computer Sciences, 1993 - 1994

5. DJ Science College

Intermediate, Pre-Medical, 1991 - 1992

6. F.G Public School Karachi, Cantt

Matriculation, Science, 1980 - 1990

Publications / Blogs: 1. Testing Team and its Placement

Testing Circus November 1, 2013

Here trying to establish the answer to the question, that if you have multiple teams

such as development, deployment and Customer support working under one roof

with the testing team, then what should be its ideal location or should we place it

mingled within the teams?

2. The Anatomy of a game (Guest post at The Knowledge Tester)

The Knowledge Tester August 1, 2013

A detailed look into Boundary testing of "Air Guard" game published in two parts

3. Riding the Tech Rapids

Era of Technology February 6, 2014

The speed of evolution in technology is not by the innovations, it is sewed in to

itself like gene codes, it will grow, then discard itself and then re-grow and then

discards itself again!, like a whirlpool!

4. Testers Identity

Testing Circus March 16, 2014

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7 Types of Testers – What is your identity?

5. Issue Tracking - it's not just about keeping the numbers!

Era of Technology March 17, 2014

With the development on the internet and the evolution of the “Internet of things”

the common man will have more access and power in their hands as ever before;

But there is a catch to this revolution;

6. Perceiving Quality, the Context Driven Way!

Knowledge Tester April 2, 2014

How do we perceive the right quality for a product where we don’t know who

will be the customers?

7. Customer Delight - the out of the box way!

Era of Technology April 22, 2014

There is a rarity to the fact that customers do not report any normal routines or

good behaviors; you need to ask them;

8. Mobile Application Testing - a different perspective

Testing Circus June 1, 2014

Do you think if Samsung removes “Android” from its phones, would you still buy

it? Or Black Berry starts calling them the Green Berries?

Book Reviewing (Packt Publications): 1. Confident Communications for Introverts

2. Job Interview Success for Introverts

3. Mediation of Conflicts

Honors and Awards Guest of Honor

- PAF KIET Speaker for Implementing an ERP and Being Tester

- NICE Speaker on Mobile Application Testing

- DIHE Speaker on Testing Awareness and Exercises

- Etilize for "Testing Heuristics"

- NED University Speaker for Being Tester

- Career Guidance Session Iqra University

Industry Representative

- Corporate Day - Iqra University

- Final Year Project Exhibition

- NED University

- Jinnah University for Women

- Aptech Vision 2013