Arriva in Spain

As one of the larger private bus operators in Spain, Arriva currently runs approximately 12 per cent of Madrid’s bus services and 1 per cent of the total bus market.

Key successes in Spain– Introduced an Ecolite fuel economy system on 217 buses

in Madrid to reduce fuel consumption and improve environmental performance

– Arriva’s DeBlas business was awarded the first ever Arriva Mainland Europe Sustainability Award for its Ecolite fuel economy project

– DeBlas was the first bus transport company in Spain to implement and receive the SGE21 certificate, which is awarded for the successful integration of social responsibility and management strategy

– DeBlas was the first company in Spain to receive accreditation under the UNE-EN 13816 public transport quality standard for all its lines.

BusArriva entered the Spanish bus market in 2009. The Spanish bus market is a concession-based market, with revenue risk and exclusive rights. The market is diverse and fragmented, with more than 4,000 small operators accounting for 70 per cent of the market. In Spain there are 19 autonomous regions with legislative powers covering transport.

These regions set maximum fares and monitor the delivery of services by bus operators. In Spain’s concession-based market, contracts are typically long term and range from eight to 25 years. Where contracts are in place, in Madrid for example, they are currently gross cost with incentives and/or penalties.

455 buses

900 employees

Bus

Employees

For more information about Arriva in Spain contact:Rosa Cardenas: cardenasr@arriva.es

Alcorcón Madrid

Ferrol

Alcúdia

Palma

LugoA CoruñaSantiago

Ourense

Spain

August 2016