ARMA Terra Nova Chapter 2014 Biennial Conference Knowledge Transfer: What do you do? Brenda Neary...
-
Upload
cordelia-smith -
Category
Documents
-
view
215 -
download
0
Transcript of ARMA Terra Nova Chapter 2014 Biennial Conference Knowledge Transfer: What do you do? Brenda Neary...
ARMA Terra Nova Chapter2014 Biennial Conference
Knowledge Transfer: What do you do?
Brenda NearyRecords ControllerExxonMobil Canada EastOctober 22, 2014
Information Management Safety Moment
•Rolling Mobile Units •Safety Equipment•Everyone Follows Safety Process
Education and Associations•Secondary Education
▫University▫College and Trade Schools
•Associations▫ARMA▫AIIM
•Networking▫Workshops▫Lunch and Learns
Employment and Experience•Government
▫Federal▫Provincial▫Municipal
•Crown Corporations▫Nalcor▫Research &
Development Corporation
▫NL Liquor Corporation
•Private▫Oil and Gas▫Medical▫Insurance
•Volunteer Work▫Charities▫Religious
Organizations▫Politics
Hibernia Was My First Production Platform
•Hibernia ▫World Wide Contracting▫IM Centers all over the world▫Accountable to Shareholders▫Acts-Regulations-Guidelines
ExxonMobil Canada Properties- East
Hibernia Management and
Development Company
Hibernia Southern Extension
Hebron Sable Terra Nova
ExxonMobil Canada ExxonMobil Canada ExxonMobil Canada
ExxonMobil Canada Properties Suncor Energy
Chevron Canada Resources
Chevron Canada Resources
Chevron Canada Resources Suncor Energy ExxonMobil
Suncor Suncor Suncor Statoil Canada StatoilCanada Hibernia Holding Corporation
Canada Hibernia Holding Corporation
Canada Hibernia Holding Corporation Nalco Energy Husky Energy
Murphy Oil Murphy Oil Murphy Oil Murphy Oil
Statoil Canada Ltd Statoil Canada Ltd Statoil Canada Ltd Mosbacher
Nalcor Nalcor Chevron
Training•Information Management Team
▫Cross Train
▫ Desk Procedures
▫Uniform Processes Across Centers
Training•New Staff
▫Explain what you do and why you do it.
▫Give them a comfort level to ask questions.
▫Don’t overwhelm them with information.
▫Have patience.
▫Listen to their ideas.
Training•Other Departments
▫What is IM’s role in the organization?▫What is their role with regards to IM?▫Who is responsible for the retention of records?▫Are they consistent in submitting records?▫How to use the Information Management Center?
▫Information Management proverb:Give a person a file and you will have to keep
doing itTeach a person to retrieve a file and you can
concentrate on something else.Brenda Neary Oct. 20, 2014
Training•YOU ----------YOU---------- YOU-------YOU
▫Corporate Training▫Associations▫Short term projects▫Co-workers locally, nationally and globally▫Other Departments
Organizations and technology are constantly changing and you should keep on top of how this affects Information.
Let’s Play Knowledge Transfer!!!
•How to play▫I will pass along some Information
Management knowledge.
▫Then someone from the audience can pass on a piece of knowledge.
▫The person selected will receive a prize.
Knowledge Transfer
•Taxonomy
▫Customers should know the file classification.
▫Associate your retention schedule and file classification.
▫Who is the owner of the records?
Knowledge Transfer
•Submission of electronic records and documents
▫Is it in a format that is accessible ?
▫Do you have guidelines for internal and external submission?
▫Did it only ever exist electronically?
Knowledge Transfer•You forgot to set the alarm and someone
got into the office after hours and smashed all you computers, printers, copiers and vandalized your office.
$$$$$$$$$$
•You released a five year environmental study conducted off the Grand Banks to a colleague that you met at an ARMA Conference.
Knowledge Transfer
•Preparing records for offsite storage
▫Keep records with the same retention period in the same carton.
▫Records that are destroyed by year should be archived together.
Corporate Memory•Large Companies - top management moves
on.•Politics - leaders are not always re-elected.•People retire.
BUT•The corporate memory is what assists each
organization in moving forward. It’s up to us as Information Managers to ensure that records are managed and protected. Let’s pass on our corporate knowledge to the next generation of Information Managers.