Arlette Bentzen - Woohoo inc · Arlette Bentzen. Leading with happiness. How often do you have a...
Transcript of Arlette Bentzen - Woohoo inc · Arlette Bentzen. Leading with happiness. How often do you have a...
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Arlette Bentzen
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Leading with happiness
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How often do you have a bad day at work?Every day or almost every day (19%)
More than one day a week (28%) About one day a week (14%)
2-3 days a month (17%) About once a month (13%) Never or almost never (8%)
Bad days at workDenmark
How often do you have a bad day at work?Every day or almost every day (4%)
More than one day a week (17%) About one day a week (15%)
2-3 days a month (20%) About once a month (21%)
Never or almost never (24%)Source: woohooinc.com
Other countries
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Bad days at workDenmark
Source: woohooinc.com
Other countries
1/3 at least one bad day a
week
2/3 at least one bad day a
week
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#1 factorthat makes us happy
(or unhappy) at work is the leadership
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Gallup: Managers account for at least 70% of variance in
employee engagement scores across business
units.Source: https://hbr.org/2014/03/why-good-managers-are-so-rare/
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Happiness at workis a leaders most
important task
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Be happy yourself
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Communicate meaning and purpose
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Solve problems
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Stop negative behavior
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Praise Recognition Feedback
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“I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish if they’re praised.”
- Sir Richard Branson
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Focus on what people get done
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Celebrate your victories - both big and small
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Know your people
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Results RelationshipsHigh ?
Low Low
Observations
HenryPeterMaryChris
Medium
Low
High
Medium
High
Medium
Works alone
Who’s Henry?
Always helpful
Smiles a lot
Hard worker
My employees:
Lisa
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Random acts of workplace kindness
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Your role as a leaderMeaning & Purpose
Communication Involve (autonomy)
Support Trust
Be authentic
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Walk the talk!