ARINC Global Aeronautical Comm.

7/27/2019 ARINC Global Aeronautical Comm.

1/8

WORLDS FIRST FOR

AEROMOBILE

Issue NumbDecember 2006

ChairmansPerspective

ARINC in EuropMiddle East, andAfrica

ARINC inLatin America athe Caribbean

ARINC in Asia

GLOBALink Ser

Technotalk

Squitters

Acronyms

Spotlight onDan Shea

I N S I D

Its been some timesince the ARINC/Telenor joint ven-ture, AeroMobile, hasprovided the GlobalLink readers with aprogress update. For

those who missed ourearlier articles, Aero-Mobile is a solutionfor voice and data services allowingthe safe and discrete use of cellularphones while in ight.

We have been busy delivering ourproduct commitments and address-ing industry challenges since our lastupdate.

One signicant milestone withinAeroMobile was the rst B777 instal-lation for initial customer Emirates,

which started on September 25, 2006.It was anticipated that this workwould take 10 days to complete;however, on October 2 (8 days later),the work was completed ahead ofschedule. This work was conductedwithin the planned down time of theaircraft's "C" maintenance check. In amature model, we believe it would bepossible to get this installation timedown to three days or spread thethree-day period across lesser aircraft"A" maintenance checks.

On October 9, once aircraft powerhad been reapplied post "C" check,AeroMobile's engineering teamreturned to the aircraft with twoblack label shipsets of avionicequipment.

To complete the necessarycertification/commission-ing milestones, it wasnecessary to operate

CONTINUED ON PAGE 6

For more than 15 years,the idea of very-high-speed data connectionsfor aircraft has beena dream of airlines.Imagine being able toeliminate the expensiveand problematic ways

of getting tapes, paper,and data to aircraft.ARINC, the worldleader in aviation communications,has worked hard to make this dreama reality. And on October 24, ARINCintroduced GateFusionSMthe firstGatelink managed service availablein the world!

Gatelink today is generally basedon the current Wi-Fi 802.11g stan-dard for wireless communications.It involves the installation of avion-

ics, an antenna on the plane, and aWi-Fi infrastructure on the groundconnected to the airline network.Most airlines view Gatelink as anopportunity to launch new projectslike electronic ight bags (EFBs) or toprovide a more automated path to andfrom the aircraft for applications like

Flight Operations Quality Assurance(FOQA). Increasingly, ARINC hasseen signicant interest from In-FlightEntertainment (IFE) providers.

Gatelink has had two majorproblems that kept it from being acommunications choice for airlines.First, there was the problem of get-

ting wireless service at airports. Thehurdle of installing or getting accessto Wi-Fi was high, and then gettingthe airports to operate identicallywas nearly impossible. GateFusionscommon-use platform with access atover 50 airports today has solved thisproblem and is bringing to airlines anadvantage in aircraft communicationspreviously not possible.

The second issue is bandwidth.Even though Wi-Fi is a very-high-speed connection, the application

still needs to communicate back to anairlines headquarters. Outside of hubairports, airlines typically have con-nectivity of less than 150 kbps. Thisslow speed impacts an airline usingGatelink. GateFusion provides a mod-ule that eliminates the impact of this

TURNING DREAMS TO REALITYGATEFUSIONSM

Andrew

Kemmetmueller,

Business Manager,

Corporate Busi-

ness Development,ARINC

CONTINUED ON PAGE 7

Peter Tuggey

Director, Sales and

Airline Programs,AeroMobile


2/8

The Global Link December 2006

Because of ARINCs wide range of productsand services across dozens of markets, weroutinely get a chance to try new technologiesat an early stage, or when they rst become

cost-effective. During 2006, two technologiesespecially stood out in this way, both havinggreat potential to change the communica-tions landscape. ARINC has reacted nimblyby wrapping them into customer offeringsimmediately.

The rst breakthrough is Iridium satellitecommunicationshardly a new medium in2006, but suddenly ten times more afford-able after its emergence from restructuring.With its true global reach at a bargain rate,Iridium shows promise for making manyARINC service offerings more exible and

affordable, and we are incorporating Iridiuminto a range of products.

ARINCs Iridium telephony service,launched in June, enables a user to call fromanywhere to anywhere using a single tele-phone number. This service is very attractiveto those seeking an alternative to HF commu-nications for the cockpit or a communicationssolution for cabin crew, alleviating interrup-tions to cockpit operations.

Iridium avionics can be linked to a hand-set installed on board, or integrated into thecockpit headset. Multichannel systems are

TACKLING NEW TECHNOLOGIES HEAD-ON

John Belcher

Chairman and

Chie Executive Ofcer,

ARINC

also available to enable independent opera-tion between cockpit and cabin. In additionto telephony services, Iridium supportsbidirectional data communications.

Iridium is an ideal technology for globalaeronautical communications. ARINC isintegrating this capability with GLOBALinkservices to enable ACARS messaging viaIridium. Using this capability, an airlinewill be able to perform airline operationalcontrol (AOC) and airline administrativecontrol (AAC) messaging.

In the rst quarter of 2007, ARINC willintroduce ACARS messaging over Iridium,making Iridium a new, fully integratedACARS medium. The advantage of this solu-tion is that no modications are required for

a customers host system. ACARS messag-ing over Iridium requires an avionics uniton board the aircraft connected to the CMU.This can be achieved through connection tothe CMUs ARINC 741 or 761 port, a veryefcient solution as it requires little or noconguration change to the CMU.

The ARINC solution supports the fullACARS message set seamlessly integratedwith other data link technologies. Thesolution provides for intelligent, dynamicrouting of messages to ensure the mostefcient and cost-effective deliverywithout

C H A I R M A N S P E R S P E C T I V E

modication to the existing aircraft and host-processing infrastructure.

As part of the integration of Iridium withthe GLOBALink suite of services, a newcolumn has been added to The Global Link forIridium services.

Integration of Iridium communicationtechnology will further solidify ARINCsGLOBALink service as the premierandmost comprehensivesolution for aeronauti-cal communications.

The second breakthrough I want to men-tion is electronic paper. This is a new thin-screen display technology that is literally justas easy to read as printed paper. Coupledwith low-cost memory and universal accessto downloads, e-paper may soon do for read-ing what the iPod has done for listening.

ARINC selected the e-paper solution fromiRex Technologiesa spin-off of Philipsof the Netherlandsto launch the innova-tive eFlyBook electronic display device forpilots. The lightweight and portable ARINC

In August, ARINC launcheda Live Text News (LTN)service for air travelers,which delivers breakingnews and sports updatesright to a passengers seat.

Headlines, business reports,sports scores, entertainmentnews, weather forecasts,and even the airlines ownnews and special offers are sent to the aircraftevery hour, so passengers can keep up withevents in the world below even as they travelat 35,000 feet above.

LTN was developed in collaboration withleading suppliers in the in-ight entertain-ment industry: Inight Productions for con-tent management, Sky News for live newscontent, and eFlyte for the aircraft in-ight

Colette Parks

BusinessManager,

Airline Services,

ARINC

Colette [email protected]

tel +44 1293 641352

fax +44 1293 641211

A R I N C I N E U R O P E , M I D D L E E A S T , A N D A F R I C A

entertainment application. The service isexible, and content is tailored to individualairline requirements, ensuring airlines canmeet their passenger demographic andbranding needs. All aircraft and contentcan be monitored from the ground through

a secure website, allowing ARINC and theairline to know at any time what content ison each individual aircraft.

Virgin Atlantic was the rst customer torequest a Live Text News service and workedwith ARINC to dene the product for theirunique offering. At the end of a demandingthree-month schedule, a product was deliv-ered with the exibility to support contentfrom multiple news providers and offeringdifferent content on specific aircraft androutes. Virgin has been positive about theservice and is delighted that their passengers

can access the news at their seats any timeduring the ight.

LTN recently helped keep Virgins pas-sengers up to date on breaking news fromARINC when it ran the news story thatEmirates Airlines will be the rst airline to

install a system to allow the use of mobilephones in ight. That service will be providedby AeroMobile, a joint venture from ARINCand Telenor.

Live Text News is the initial phaseof providing live news and sports toaircraft, and ARINC plans to upgradethe serv ice to su ppo r t v ideo new sbulletins and sports ashes when greatersatellite bandwidth is available throughSwiftBroadband.

CONTINUED ON PAGE 8


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As discussed in the previousissue ofThe Global Link, mucheffort goes into the planning,implementation, and mainte-nance of GLOBALink cover-

age for Latin America andthe Caribbean (LAC). In thisarticle, let's look at how theairline community benetsfrom our GLOBALink presence.

GLOBALink benets both the airlines andthe regional civil aviation authorities. Bothentities can use the messages generated bythe pilot or the on-board equipment. Thesemessages can be fed into existing host proces-sors to enhance user situational awareness andcommunications and to reduce informationdelay times and cost of operations.

The primary users of GLOBALink are theairlines. An important part of an airlinesmission is the daily movement of passengersand payload from one city to another. Beingin contact at all times with the ight crewenhances airline operations and becomes cru-cial whenever an irregular operation is takingplace. With near-real-time information madeavailable by GLOBALink, prompt and effec-

Carlos NegreteSenior Program

Manager,

ARINC

A R I N C I N L A T I N A M E R I C A

A N D T H E C A R I B B E A N

Carlos [email protected]

tel +1 410 266 493

fax +1 410 573 310

tive decisions can be made to reduce the impactto the airline and its customers. The challengeis to maximize the number of daily opera-tions with the aircraft eet, the distributionof available information, and the number of

airline departments that can benet from ightoperations information. Operations, dispatch,aircraft maintenance, and crew managementare all beneciaries of data link to relay aircraftstatus. Implementing data link applicationsalso helps to automate processes, which in turncan lead to time and cost savings.

There is a wide variety of data link ap-plications in use in the region. Among themare D-ATIS, Pre-Departure Clearance, BlockTimes, Aircraft/Engine Monitoring, WeatherReports, Special Requests, and Flight DispatchPapers.

Currently, D-ATIS users are able to obtainterminal information via data link for manyairports in the United States. ARINC is cur-rently installing its rst two D-ATIS stationsin South America. D-ATIS customers willsoon be able to obtain runway conditions,weather data, and terminal informationvia GLOBALink for Ezeiza Ministro Pista-rini International Airport (EZE), Bueno Aires,

and Ambrosio L.V. Taravella InternationAirport (COR), Cordoba, in Argentina. D-ATrequests can be made and received by the pilwhile the aircraft is still at its departure gathousands of miles away.

Besides the airlines, the regional civaviation authorities have found GLOBALinto be helpful in the management of theairspace. ARINC has run successful FutuAir Navigation System (FANS) trials with thcivil aviation authorities of Peru (CORPACand Mexico (SENEAM). In both cases, the atrafc controllers were able to exercise botthe automatic dependent surveillance (ADand controller-pilot data link communictions (CPDLC) features of an ATS environment. ARINC, in coordination with the civaviation authority of Argentina (FFAA), wi

be conducting an ATS trial in Buenos Aires the near future.

GLOBALink in Latin America and thCaribbean will continue to expand its reacenhance its data link applications, and makitself a key member of the regional aviatiocommunity.

What is the appropriate fre-quency setting for the ARINCnetwork? How can we controlour DSP selection? What dowe need to do to enable moreapplications, like loadsheet,PDC, or ight plan upload tothe FMC?

These are some of the ques-tions we are asked by our cus-tomers. These questions have

no easy, straightforward answers. Dependingon several factorssuch as type of equipage,avionics, route structure, or coststhe answercan vary considerably. However, by workingclosely with our customers, ARINC can helpnd the best solutions and realize even morebenets from data link.

A good example is the ARINC-conductedData Link/Avionics Training Course arrangedspecically for our customers in Asia-Pacic.The ARINC Asia-Pacic Division worked withthe Avionics Qualification Program (AQP)group led by Steve Leger to develop this

Sarawut

Assawachaichit

Engineering

Manager,

GLOBALink/Asia,

ARINC

Sarawut [email protected]

tel +66 2 285 9435

fax +66 2 285 9437

A R I N C I N A S I A

course. This will be the third year in a row thatwe have conducted this training. The feedbackfrom the rst two years was positive and is thereason we decided to continue.

This year, the course will be held December11-15 at ARINC headquarters in Annapolis.Customers are encouraged to take the trainingto optimize their use of ARINC GLOBALinkservices.

The training is an opportunity for ourcustomers to meet technical experts andexchange ideas with them. Students will alsogain practical experience with avionics, data

link functions, and protocols by observing oconducting the complete set of system testhat are the basis of ARINCs avionics qualication program.

This training is another indication oARINCs commitment to customer service ansupport as well as the value ARINC places ocustomer relationships. I would like to thanSteve, his team, and everyone involved for thsuccessful activity.

The attendees and

ARINC instructors o

the 2005 Asia-Pacifc

Data Link/Avionics

Workshop at ARINC's

Annapolis ofce.


4/8


G L O B A L i n k S E R V I C E S

HFDLGLOBALink/HFDLHFDL and HF Voice Use

It seems a common question among HFDL

users, How do I use HFDL and HF voice

together? HF voice and HFDL share the

same avionics architecture, typically two

HF voice and/or data-capable radios eachconnected to a coupler with the couplers

connected to one HF antenna. So, i they

share the same antenna, how can they

work together?

Current HF voice procedures require that

the ight crew monitor primary preassigned

requencies to communicate with air trafc

control centers. With HFDL, no such ight

crew intervention is required.

Let us review the recommended prac-

tices or HF voice and HF data use. During

the preight check, using the radio tuning

panel (RTP), one HF data radio (HFDR)

is switched to DATA mode. This HFDRshould remain in DATA mode or the entire

ight through touchdown. The HFDR will

negotiate the transition between HFDL

ground stations (HGSs) and automatically

searches or a suitable requency rom all

HFDL requency assignments. SELCAL

check during prelight should proceed

according to established practice.

HFDL is typically confgured to be dis-

abled on the ground; thereore, no transmis-

sions will occur. However, once the aircrat

takes o, the HFDR will initiate a log-on to

a ground station and will maintain connec-

tions as long as the RTP remains in DATA

mode. Involvement rom the ight crew is

not needed.

Now what about making the mandatory

HF voice position reports during ight? HF

voice should use the HF radio not currently

being used or DATA. Because HF voice and

HFDL share the same antenna, HF voice

use will pre-empt DATA use, but the HFDR

will remain logged on to the HGS until the

maximum threshold is reached. We caution

against keying the mic prior to HF voice use

in order to tune the antenna. Any time

the mic is keyed, HFDL transmission will be

interrupted. I HF IN PROG is displayed,

VHFGLOBALink/VHF

In 2006, ARINC reached a signifcant mile-

stone with our 225th operational VDLM2

station in North America. Deployments

have continued throughout the year, and

we have already surpassed that milestone.

ARINC has signiicant on-ground and

en route coverage o VDLM2 AOA through-

out the entire region, and we will continue

to expand to more locations in 2007 at

the same accelerated rate as in previous

years.

Today, our VDLM2 network serves

30 airlines and more than 1,200 aircrat.

We are now exceeding 3 million monthly

messages on VDLM2 AOA. Our commit-

ment will continue in 2007 so that all our

customers can beneft rom the increased

efciency and saety that ARINC VDLM2

provides. Theres another beneft as well

VDLM2 eliminates several operational

issues inherent in legacy ACARS, such

as periodic congestion and dual service

provider reception.

In addition, ARINC will increase VDLM2

ATN station deployments in 2007 to

expand coverage in Europe in support o

EUROCONTROL's LINK 2000 Program. The

Tom McCullough

Business Manager,

Satellite Services,

ARINC

Tim Ryan

Director,

Aviation

Communications

Services,

ARINC

Shelle Kyle

Business Manager,

GLOBALink/HF Data

Link, ARINC

Shelle [email protected]

tel +1 619 397 4210

fax +1 619 397 4179

expansion (planned or the next 5 ye

will nearly triple the existing coverage

in Europe.

ARINC makes the migration to VD

seamless. New data link users or neequipped aircrat with VDLM2 avionics

immediately beneft rom ARINCs VD

service. For new and existing airc

ARINC is providing VDLM2 AOA as

as ATN VDLM2 service. Operators

continue to use their ACARS applicat

over the VDLM2 inrastructure when u

the AOA serviceonly an avionics upg

is required; the host systems and exis

data link applications require no mod

tion. Operators can transparently sup

their mixed avionics eet and there

preserve their investment in legacy

systems and applications.From the 1st station to the 225th

well beyond, ARINCs VDLM2 com

ment and exceptional quality o servi

here to stay.

SATGLOBALink/SatelliteSatellite Voice Trialsin the North Atlantic

A limited number o airlines are taking

in a proo-o-concept trial to test the

bility o using satellite voice primaril

air trafc services (ATS) communicat

Currently, HF voice is used as a ro

means or communicating with aircra

certain light inormation regions (F

around the globe. The goals o this tria

to understand i any operational, techn

or security issues exist or satellite v

saety-o-ight correspondence, and

to gather the necessary data to sup

John Christian

Manager,

Data Link

Implementation

Services, ARINC

John [email protected]

tel +1 410 266 29

fax +1 410 266 4

Brian Pemberton

Iridium ServiceManager, ARINC

ight crews should delay keying the mic.

Once the mic is released, the HFDR will

stay locked in voice or 60 seconds, pre-

venting data transmission. Use o the mic

greater than 3 minutes will sever the currentHFDL connection with the ground station

and will require the HFDR to re-establish a

log-on, thus delaying HFDL transmissions.

By ollowing these recommendations,

HFDL users can expect optimal peror-

mance rom this technology.


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7/8


slow connection and provides airlines withan opportunity to send data to and from theaircraft at speeds never seen before.

Most importantly, GateFusion is a man-

aged service to the airlines. This bringssignicant benets, including:

A seamless, consistent Gatelink serviceworldwide

Compatibility with existing infrastruc-tures

Minimal data delivery time

Automated data delivery for manyapplications

Data store-and-forward providing im-mediate access to content at GateFusionairports

A C R O N Y M S

AAC Airline Administrative Control

ACARS Aircrat Communications Addressinand Reporting System

AEEC Airlines Electronic EngineeringCommittee

AOA ACARS Over AVLC

AOC Airline Operational Control

AQP Avionics Qualication Program

ATN Aeronautical Telecommunication Netw

AVLC Aviation VHF Link Control

CAA Civil Aviation Authority

D-ATIS Digital Automatic Terminal InormatService

DSP Data Link Service Provider

EASA European Aviation Saety Agency

FAA Federal Aviation Administration

FANS Future Air Navigation System

FMC Flight Management Computer

GCAA General Civil Aviation Authority (UA

GES Ground Earth Station

GPS Global Positioning System

GSM Global System or Mobile Communica

HF High Frequency

HFDL High Frequency Data Link

ICAO International Civil Aviation Organizati

LAC Latin America and Caribbean

MSK Minimum Shit Keying

PDA Personal Digital Assistant

PDC Predeparture Clearance

RF Radio Frequency

SATCOM Satellite Communications

SARPs Standards and Recommended Pract

SOAP Simple Object Access Protocol

TSA Transportation Security Administration

VDL Very High Frequency Digital Link

VDLM2 VDL Mode 2

VHF Very High Frequency

VoIP Voice Over Internet Protocol

XML Extensible Markup Language

Simple at-price billing

Cost-effective shared infrastructure

Single point of contact for outages, repair,billing, and other support services

As your airline moves to the 21st centuryin aircraft communications, ARINCsGateFusion will bring the world of highspeed to your aircraft. Call ARINC todayto learn how GateFusion can t into yourcurrent and future aircraft needs!

TURNING DREAMS TO REALITYGATEFUSIONSM (CONTINUED)

S Q U I T T E R S

ARINC Direct has introduced

World CallingSM, a new fat-rate

billing plan or customers o its

SKYLink VoIP telephone service or

business jets. SKYLink VoIP users

will now be billed a fat 10 per

minute or all calls between aircrat

and ground telephonesno mat-

ter where in the world the calls are

originated or terminated. The 10

per minute VoIP rate is added to

subscribers standard SKYLink data

service rates.

Airlines seeking an economical

way to deploy data-intensive

applications such as color weather

graphics or the cockpit will soon

have a solution. In a recent fight

test, ARINC sent ull-color NEXRAD

weather images rapidly rom theground to the cockpit, using stan-

dard ACARS data link messages

transmitted over high-speed

VDL Mode 2. During the fight, the

speed o VDLM2 data link allowed

the fight crew to view a NEXRAD

color image o Florida thunder-

storms within 20 seconds ater

sending a request. The operational

test was conducted outside Wash-

ington, D.C. or the Air Force Flight

Standards Agency.

A versatile new document viewer

has been added to the best in

class electronic fight bag (EFB)

solution oered by ARINC and

Jeppesen. The companies recently

received approval o ARINCs

DocViewerTM rom the FAAs

Aircrat Evaluation Group. The

integrated Jeppesen/ARINC EFB

solution includes a common look

and eel across all applications,

with seamless support or elec-

tronic charts and documents, and

optional integrated VHF ACARS

communications. The solution is

scalable and upgradable, with an

open platorm to host more unc-

tionality in the uture.

In October, ARINC introduced

AviNet eXchange, a new

business-class messaging service.

The innovative service takes

advantage o the latest IPtechnologies including XML and

Web Services, while maintaining

backward compatibility with

the air transport industrys legacy

and proprietary messaging meth-

ods. AviNet eXchange allows

XML-ormatted messages to be

sent securely between partners

using Web Services. With ARINCs

service, an airline can send a

SOAP-compliant XML message

to a trading partner with levels o

reliability not previously availableusing Open Standards.

Andrew [email protected]

tel +1 410 266 4778

fax +1 410 573 3431


8/8

SPOTLIGHT ON DAN SHEA

In his eleven years at ARINC, DanShea has had the opportunity topromote and support ARINCs prod-ucts from both sides of the AtlanticOceanfrom ARINCs global head-quarters in Annapolis, Maryland, and

the Europe regional headquarters inCrawley, outside London, England.

Dan is currently an Account Direc-tor for the Aviation Solutions divisionin Annapolis. He began his career atARINC in the Annapolis ofce as theAir/Ground Voice Business Man-ager; from there he transitioned to theGLOBALink team. He also supportedthe SKYLink (broadband) team anddabbled in Strategic Planning beforesettling into his current role.

Dans most memorable experi-

ence at ARINC was his assignmentin Europe from 2000-2003 to supportARINC's launch of the Europeanofce. When I arrived in London,there were ve of us in the ofce, andwe were responsible for supportingthe entire range of ARINC servicesand all the customers throughout

Europe, the Middle East, and Africa.This obviously kept us very busyand forced us to have a thoroughunderstanding of the entire ARINCportfolio. We were a small team andworked well together. We were very

entrepreneurial, and it felt verymuch as if we were launching a newbu sinesswhich, in many ways,we were.

Dan feels very fortunate that whileat ARINC he has held several chal-lenging and interesting positions.What he enjoys most about his jobis being able to help customers solvetheir most complex issues. Mostcustomers focus on two aspectsimproving their competitive positionand protabilityand they often use

ARINC's services and products tohelp with both. The customers oftencount on ARINC to assist them withautomation, and there is nothing morerewarding than delivering qualityproducts and support and gaining thetrust of our customers.

Dan was born and raised in Bal-timore, Maryland. Outside of work,he enjoys jogging, wood-working,and being involved in his kids extra-curricular activitieshe often assistswith coaching and volunteering from

time to time at their schools. He andhis wife, Barbara, have been marriedfor 15 years and have four children:Caroline (13), Kathryn (11), Nina (9),and Danny (4).

Dan is also the commander of anAir National Guard medical group,responsible for providing first-linetrauma care and emergency medicine.He currently has men and womendeployed in Afghanistan and Iraq.The group also provides a signicantamount of state-side support, and sent

a considerable amount of equipmentand personnel to Belle Chase, Loui-siana, to support Hurricane Katrinarelief efforts.

is published periodica

ARINC and is distrib

its customers and o

in the aviation comm

MANAGING EDIT

Dan Pendergas

PRODUCTION EDIT

Debbie Coffma

PRODUCTION STA

Karen ClarkTheresa Deguti

Anne Sewell

Editorial comment

questions should be

to Debbie Coffma

tel +1 410 266 4

e-mail dcoffman@ar

Photocopying is allowe

articles is allowed if

is cited, but no photo

may be incorporate

another publicati


Dan Shea

Account Director,

Marketing and Sales,

Aviation Solutions,

ARINC

CHAIRMAN'S PERSPECTIVE (CONTINUED)

Dan [email protected]

tel +1 410 266 4571

fax +1 410 573 3106

eFlyBook generated a huge waveof enthusiasm at its debut in July atthe worlds largest general aviationeventAirVenture 2006.

eFlyBook is intended to replaceheavy and bulky paper charts andight documents customarily carriedin the cockpit. Convenient electronicupdating of documents means pilotscan be confident they are lookingat the latest chart available for theirdestinationeven if they reroute. Thee-paper screenwhich is legible evenin bright sunlightmakes eFlyBookmore user-friendly than conventionallaptops and PDAs currently popularwith general aviation pilots.

Not only did ARINC eFlyBookbreak the mold technologically, butits affordable price and the needfor monthly customer data supportrequired ARINC to adopt a new type

of business plan. We partnered withcompanies experienced in provid-ing products to the general aviationmarket to expedite the time to marketand to deploy an e-commerce retailsales portal.

Of course, Iridium and electronicpaper are not the only new technolo-gies ARINC grappled with this year.But they do rank high, both in termsof the excitement they have gener-ated and making us think outsidethe box. Challenges are a good thing

in the constantly evolving worldof technology. They usually meanyoure doing something right.

ARINC's new electronic display

device or pilots, eFlyBook

ARINC Global Aeronautical Comm.

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