Are you really in control of your business?
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Transcript of Are you really in control of your business?
Partner Conference 12th of May, 2014
www.LSRetail.com
Are you really in control of your business? Katja Ocvirk Solution Sales Executive
Business at risk
Costs
Loss of Sales
Lack of Control
Too Many
systems
Reduce Costs Inventory Management Replenishment Staff Management Sell in Season – reduce markdowns Color, Size ratios
Too Many Systems Inconsistent Data Operations and accounting separate Integration problems with databases Increased Systems management costs
Loss of sales opportunities Membership/Loyalty Coupons Campaigns Happy Hour Performance goals Basket size Staff Incentives Upsale Cross Sales Social media
Retail Challenges
Consumer Behavior
Change in consumer behavior Better informed Personalized offers Smartphones
Lack of control
Unclear processes New staff – training Loss Prevention Profit Loss analysis Unrecorded item flow Out-dated data
CFO • Total visibility of transactions from
POS to accounting • Control posting of sales transactions • Visibility of stock • Store Performance • Profit/Loss analysis • Reduced Systems management costs • Chose from License and Subscription • Reduce Capital Binding
CEO/Owner • Control of the business • Timely and Reliable information • Reduce risks - procedures and KPIs
rather than core persons • Visibility of the value chain • Faster to add more stores • Sound basis for business decisions • Better evaluation of the business by
3rd party
What is expected?
Store Management • Right number of staff compared to
activity • No loss of sales because of stock outs • Less errors in the POS • Reduced need for mark downs • Sales staff sells the right items • Up-sell and cross sell from POS • Reduced fraud and shrinkage • Sales posted in accounting • Increased foot traffic from Loyalty
and On-line store
Retail Management • Optimal purchase and replenishment • Right items and amounts allocated to
each store • Control own stores and Franchisees • Overview of stock • Central control and administration of
items and prices • Easy to add/replace POS • Easy to add more stores • Measure performance per store • Campaign/Special Offers/Promotions • 24/7 revenue from Online stores
What is expected?
• Manage staffing in the store • Reduce capital binding in
inventory • Have the right items and
combinations • Minimize systems
administration costs • One Technical Environment
Reduce your costs .. How? Loss Prevention Product Management
Price & Offer Management Franchise Management
Replenishment Open to Buy
Staff Commission Special Orders
Member Management Stock Ledger Reporting Inventory Optimization
Campaign Management
Store Management Cash Management POS Management
Inventory Management
HEAD OFFICE
BACK OFFICE
• Optimize inventory and replenishment
• Sell the best profit items
• Optimize staffing and quality of service
• Reduce mark downs
• Reduce loss and fraud
• Register known shrinkage
Protect your margin ... How?
• Profit Targets Exception reporting
Promotions
• Vendor Performance What is the vendor giving us?
What is the vendor costing?
How is the vendor fulfilling our orders?
What is the receiving discrepancy?
What is the Invoice discrepancy?
Protect your margin ...
• Shrinkage accounts for 1,3-1,5% of total revenue
• Analyze POS Transactions • Events to be investigated
Pre-defined 22 triggers User defined triggers
Do you know who is stealing from you? Loss Prevention
• Less Resources for planning • Optimal staffing in the stores • Store analysis comparing to sales • Integration to salary
• Benefits:
• Accurate & easier planning • Accurate hours • Accurate salary • Accurate statistics & better
analysis
Manage staffing in the store Staff Management
• Cash & Safe Management
• EOD by staff, POS, Shift, Store
• EOD count at POS and at Back Office with recounts as needed
• Pickup and Delivery alerts
• Gives the level of control needed
Is your cash getting lost?
• Full trace and accountability
• POS User Operational Profiles
Blocking and request additional authorization
Management Override
Traceability
Selling Tools
• Increase the basket size with cross selling
• Sell the right product with sales commission
• Prompt to cashier with promotions
Corp User
WebStore
Business IntelligenceApp Server Web Store
POS 1
App ServerPOS 2Store 2
Mobile POSMobile Inventory
Back Office
POS 1
App Server
POS 2
Store 1
Mobile POS Mobile Inventory
Back Office
Corporate
App Server
System Architecture LS Retail System Architecture
Why LS BI
• Good BI platform for future development
• Future development is easy
• Starts out as „BI out of the box“
• Close cooperation with the LS Nav development team
• LS Nav + LS BI = End-to-end solution
• Low cost – USD 15.000 for back-end and BI-Suite
• LS BI can help you to be a Data driven business
Why LS BI • Demand for more analysis and reporting than Nav delivers
– Nav reports costly to develop
– High demand for ad hoc reporting
• People on the go => smart phones + tablets
• Controlled event based report distribution
• Access to LSRetail‘s know how in retail and Nav expertise
• Low cost solution compared to other DWH solutions
• Installation is easy and short (hours)
LS BI & TARGIT Cooperation
• BI-Suite reporting platform
• Dominant in enterprise reporting for Dynamics NAV
• Over 5000 customers worldwide
• All about user experience, focus on front-end
• Reduce future cost of analytics and reporting
Operational
Strategic
# Data Sources
x Data Volume
Time
Get Started Using LS BI
-> Easy Analytics & Reports
Data-Driven Culture
Integration of Internal & External Data
-> Compete on Analytics
The Data Driven Journey
Integrated Action Loop
Dashboards, Analytics, Reports & Agents
-> Self-Service BI & Ad-Hoc Analytics
Targit – Features highlights
• Mobile – iOS, Windows, Android
• Drag and drop comparison
• Event based notifications
• Thick client, Web client
• Report scheduling and distribution
• Role based access control
Partner Conference 12th of May, 2014 LS BI Architecture
Data Warehouse – MS SQL Server
Purchase Finance Acc Rec. Acc Pay. Inventory Sales Members
Loss Prevention Campaign
LS BI Platform
End user Reporting
Client – Mobile – Web - Reports
SSIS
SSAS
NAV DB
Easy deployment
• Wizard driven install
– Select correct LS Nav version
– Short configuration, server, source etc.
– Data extracted from LS Nav
– Data loaded into staging area of the Data Warehouse
– Data cleansed and placed in the production area of the Data Warehouse
– OLAP cubes processed
15 min
1-n hours
LS Retail Analytical Package including 10 OLAP cubes for:
• Customer Ledger • General Ledger • Inventory • Purchase • Sales • Vendor Ledger • Loss Prevention • Members • Retail Sales • Campaign (members)
• 30 Retail analysis in Targit • Optional LS BI training available • 6 TARGIT users total, windows, web and
mobile • Free Demo
Go To Market – The package – USD 15.000 Maintenance 16%: Mandatory 1 year
LS Reporting Feature Highlights – LS BI
MS Dynamics Back Office Reports • Operational Reports
BI for Excel • Familiar Client • OLAP Cubes and/or Direct
Connection Targit BI Client • Advanced Client • Scheduling and Emailing • Web Client
Solution components
• LS Nav 6.x or Nav 2013
• SQL server 2005 or later (standard/enterprise)
• SQL Server Integration Services
• SQL Server Analysis Services
• Targit BIA – deployment tool
• Targit BI-Suite
• OLAP cubes
Hardware requirements for LS BI Server
• Dedicated physical server with Quad Core CPU and 16GB Ram
• Solid State Disk recommended for cube storage
• Windows Server installed as 64bit OS.
• Enough disk space to hold the NAV DB three times
LS BI Roadmap • LS BI is a module
in LS Nav
• Future reporting will be developed in LS BI
• More and more integration with LS Nav
• LS BI 3.0 released in Sept 2014
LS BI Advantages: • Attractive pricing • Strong integration
with LS Nav • Mobility • Rich functionality
• Retail reports • BI Suite • Rapid
report/analysis design