Are you really in control of your business?

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Partner Conference 12 th of May, 2014 www.LSRetail.com Are you really in control of your business? Katja Ocvirk Solution Sales Executive

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Katja Ocvirk, Solution Sales Executive at LS Retail

Transcript of Are you really in control of your business?

Partner Conference 12th of May, 2014

www.LSRetail.com

Are you really in control of your business? Katja Ocvirk Solution Sales Executive

Business at risk

Costs

Loss of Sales

Lack of Control

Too Many

systems

Reduce Costs Inventory Management Replenishment Staff Management Sell in Season – reduce markdowns Color, Size ratios

Too Many Systems Inconsistent Data Operations and accounting separate Integration problems with databases Increased Systems management costs

Loss of sales opportunities Membership/Loyalty Coupons Campaigns Happy Hour Performance goals Basket size Staff Incentives Upsale Cross Sales Social media

Retail Challenges

Consumer Behavior

Change in consumer behavior Better informed Personalized offers Smartphones

Lack of control

Unclear processes New staff – training Loss Prevention Profit Loss analysis Unrecorded item flow Out-dated data

CFO • Total visibility of transactions from

POS to accounting • Control posting of sales transactions • Visibility of stock • Store Performance • Profit/Loss analysis • Reduced Systems management costs • Chose from License and Subscription • Reduce Capital Binding

CEO/Owner • Control of the business • Timely and Reliable information • Reduce risks - procedures and KPIs

rather than core persons • Visibility of the value chain • Faster to add more stores • Sound basis for business decisions • Better evaluation of the business by

3rd party

What is expected?

Store Management • Right number of staff compared to

activity • No loss of sales because of stock outs • Less errors in the POS • Reduced need for mark downs • Sales staff sells the right items • Up-sell and cross sell from POS • Reduced fraud and shrinkage • Sales posted in accounting • Increased foot traffic from Loyalty

and On-line store

Retail Management • Optimal purchase and replenishment • Right items and amounts allocated to

each store • Control own stores and Franchisees • Overview of stock • Central control and administration of

items and prices • Easy to add/replace POS • Easy to add more stores • Measure performance per store • Campaign/Special Offers/Promotions • 24/7 revenue from Online stores

What is expected?

• Manage staffing in the store • Reduce capital binding in

inventory • Have the right items and

combinations • Minimize systems

administration costs • One Technical Environment

Reduce your costs .. How? Loss Prevention Product Management

Price & Offer Management Franchise Management

Replenishment Open to Buy

Staff Commission Special Orders

Member Management Stock Ledger Reporting Inventory Optimization

Campaign Management

Store Management Cash Management POS Management

Inventory Management

HEAD OFFICE

BACK OFFICE

• Optimize inventory and replenishment

• Sell the best profit items

• Optimize staffing and quality of service

• Reduce mark downs

• Reduce loss and fraud

• Register known shrinkage

Protect your margin ... How?

• Profit Targets Exception reporting

Promotions

• Vendor Performance What is the vendor giving us?

What is the vendor costing?

How is the vendor fulfilling our orders?

What is the receiving discrepancy?

What is the Invoice discrepancy?

Protect your margin ...

• Shrinkage accounts for 1,3-1,5% of total revenue

• Analyze POS Transactions • Events to be investigated

Pre-defined 22 triggers User defined triggers

Do you know who is stealing from you? Loss Prevention

• Less Resources for planning • Optimal staffing in the stores • Store analysis comparing to sales • Integration to salary

• Benefits:

• Accurate & easier planning • Accurate hours • Accurate salary • Accurate statistics & better

analysis

Manage staffing in the store Staff Management

• Cash & Safe Management

• EOD by staff, POS, Shift, Store

• EOD count at POS and at Back Office with recounts as needed

• Pickup and Delivery alerts

• Gives the level of control needed

Is your cash getting lost?

• Full trace and accountability

• POS User Operational Profiles

Blocking and request additional authorization

Management Override

Traceability

Selling Tools

• Increase the basket size with cross selling

• Sell the right product with sales commission

• Prompt to cashier with promotions

Corp User

WebStore

Business IntelligenceApp Server Web Store

POS 1

App ServerPOS 2Store 2

Mobile POSMobile Inventory

Back Office

POS 1

App Server

POS 2

Store 1

Mobile POS Mobile Inventory

Back Office

Corporate

App Server

System Architecture LS Retail System Architecture

Why LS BI

• Good BI platform for future development

• Future development is easy

• Starts out as „BI out of the box“

• Close cooperation with the LS Nav development team

• LS Nav + LS BI = End-to-end solution

• Low cost – USD 15.000 for back-end and BI-Suite

• LS BI can help you to be a Data driven business

Why LS BI • Demand for more analysis and reporting than Nav delivers

– Nav reports costly to develop

– High demand for ad hoc reporting

• People on the go => smart phones + tablets

• Controlled event based report distribution

• Access to LSRetail‘s know how in retail and Nav expertise

• Low cost solution compared to other DWH solutions

• Installation is easy and short (hours)

LS BI & TARGIT Cooperation

• BI-Suite reporting platform

• Dominant in enterprise reporting for Dynamics NAV

• Over 5000 customers worldwide

• All about user experience, focus on front-end

• Reduce future cost of analytics and reporting

Operational

Strategic

# Data Sources

x Data Volume

Time

Get Started Using LS BI

-> Easy Analytics & Reports

Data-Driven Culture

Integration of Internal & External Data

-> Compete on Analytics

The Data Driven Journey

Integrated Action Loop

Dashboards, Analytics, Reports & Agents

-> Self-Service BI & Ad-Hoc Analytics

Some LS Retail customers using TARGIT ...

Targit – Features highlights

• Mobile – iOS, Windows, Android

• Drag and drop comparison

• Event based notifications

• Thick client, Web client

• Report scheduling and distribution

• Role based access control

Partner Conference 12th of May, 2014 LS BI Architecture

Data Warehouse – MS SQL Server

Purchase Finance Acc Rec. Acc Pay. Inventory Sales Members

Loss Prevention Campaign

LS BI Platform

End user Reporting

Client – Mobile – Web - Reports

SSIS

SSAS

NAV DB

Easy deployment

• Wizard driven install

– Select correct LS Nav version

– Short configuration, server, source etc.

– Data extracted from LS Nav

– Data loaded into staging area of the Data Warehouse

– Data cleansed and placed in the production area of the Data Warehouse

– OLAP cubes processed

15 min

1-n hours

LS Retail Analytical Package including 10 OLAP cubes for:

• Customer Ledger • General Ledger • Inventory • Purchase • Sales • Vendor Ledger • Loss Prevention • Members • Retail Sales • Campaign (members)

• 30 Retail analysis in Targit • Optional LS BI training available • 6 TARGIT users total, windows, web and

mobile • Free Demo

Go To Market – The package – USD 15.000 Maintenance 16%: Mandatory 1 year

LS Reporting Feature Highlights – LS BI

MS Dynamics Back Office Reports • Operational Reports

BI for Excel • Familiar Client • OLAP Cubes and/or Direct

Connection Targit BI Client • Advanced Client • Scheduling and Emailing • Web Client

Solution components

• LS Nav 6.x or Nav 2013

• SQL server 2005 or later (standard/enterprise)

• SQL Server Integration Services

• SQL Server Analysis Services

• Targit BIA – deployment tool

• Targit BI-Suite

• OLAP cubes

Hardware requirements for LS BI Server

• Dedicated physical server with Quad Core CPU and 16GB Ram

• Solid State Disk recommended for cube storage

• Windows Server installed as 64bit OS.

• Enough disk space to hold the NAV DB three times

LS BI Roadmap • LS BI is a module

in LS Nav

• Future reporting will be developed in LS BI

• More and more integration with LS Nav

• LS BI 3.0 released in Sept 2014

LS BI Advantages: • Attractive pricing • Strong integration

with LS Nav • Mobility • Rich functionality

• Retail reports • BI Suite • Rapid

report/analysis design

LS BI – few screenshots

Thank you

conneXion 2015

LS Retail and Hospitality Conference

Dubai, UAE — 14-17 April 2015