Prosci Webinar: Ready Set Change Building a Change Capable Organisation
“Are YOU ready for change - PMI Croatia · Agile Organizational Project Management ... Rolling...
Transcript of “Are YOU ready for change - PMI Croatia · Agile Organizational Project Management ... Rolling...
“Are YOU ready for change” Presented by
Roger Wild PMP
10.11.2016. © PMI Udruga Hrvatska 1
25+ years experience managing change initiatives:
AON, ECCO, Nestle, HSBC, Proctor & Gamble and WWF
Are we getting better at managing Projects?
“Triple Constraints” became project constraints
Additional challenges of Programs & Portfolios
8
What is the PMI Talent Triangle?
9
In today’s increasingly complex and competitive global marketplace,
technical skills in any industry are simply not enough. Source: PMI’s Pulse of the Profession® In-Depth Report: Navigating Complexity (2015)
To stay relevant and competitive, practitioners
must develop the employer-demanded skills…
Should PMP certification change?
10
Business as usual / Operations
Start Finish
Transition to operations
Organizational Project Management (OPM)
Organizational
Strategy
PROJECT 4
PROJECT
Programs
PROJECT 3
PROJECT 2
PROJECT 1
Business
Benefits
Portfolios
Change Management
Maturing Management Capabilities
Integration
Management
Scope
Management
Time
Management
Project
Cost
Management
Project
Quality
Management
Project
Human Res.
Management
Project
Communications
Management
Project
Risk
Management
Project
Procurement
Management
Project
Stakeholder
Management
Portfolio
Management
Program
Management
Agile
Organizational
Project
Management
Traditional Project Management
11
14
Rolling Wave ~ An iterative planning technique...
PMBOK Guide Sixth Edition will clarify AGILE (Q3 2017)
Maturing Management Capabilities
Integration
Management
Scope
Management
Time
Management
Project
Cost
Management
Project
Quality
Management
Project
Human Res.
Management
Project
Communications
Management
Project
Risk
Management
Project
Procurement
Management
Project
Stakeholder
Management
Portfolio
Management
Benefits
Realization
Management
Program
Management
Agile
Organizational
Project
Management
Business
Analysis
Traditional Project Management
15
Change
Management
Who's doing Change Management?
16
Just 0.002 % PMP’s become PgMP and slightly more significant 0.02 % Agile Certified Practitioners
Maybe “Change Managers” will be next…
What is “Change Management”
18
Managing Change in Organizations : A PRACTICE GUIDE
“Change Management is a comprehensive, cyclic and structured approach for
transitioning individuals, groups and organizations from a current state to a
future state with intended benefits.”
PMBOK Guide (Fifth Edition) – “Change Management Plan”
Provides direction for managing the change control process and documents
the formal change control board (CCB)
Elements of change management appear throughout
PMI’s foundational standards but are not specifically
identified with the phrase “change management”
(Source: Managing Change in Organizations: A Practice Guide ~ PMI ® (2013) VIII
JUST $35 USD plus P&P
Change Management roles?
19
Effective change management requires enhanced
capabilities in the portfolio, program and project teams.
These capabilities should be part of a team’s
core capabilities
(Source: Managing Change in Organizations: A Practice Guide ~ PMI ® (2013) p10
Are Project Managers capable of assuming greater responsibility for change?
• Individual Change
• Team Change
• Organizational Change
(Source: The Effective Change Manager’s Handbook ~ APMG (2015 Edition)
What is “Change Management”?
20
“Without looking at the implications of change on individuals
we can never really hope to manage large-scale change”
Leadership
Behaviours
Culture
Emotions
Interests
Communications Motivations
Processes
There is no single agreed definition for this term…
Change Management Institute
21
This doesn’t happen spontaneously, it needs encouragement and it is the role of
the Change Manager to provide that encouragement.
Change is about persuading people that they should abandon their old ways of
working and put in the effort to learn and apply a new way of doing things.
Change Management is a growing professional discipline.
Organisations are coming to the realisation that they cannot leave things to chance.
PMI’s view of Change Management
(Source: Managing Change in Organizations: A Practice Guide ~ PMI ® (2013) p7
It brings together two sets of ideas developed in separate domains:
• Change Management – Organizational Development & HR management
• Project, Program & Portfolio Management
22
PMI views change management is an essential capability that cascades across
and throughout portfolio, program and project management.
PMI Change Life Cycle Framework
(Source: Managing Change in Organizations: A Practice Guide ~ PMI ® (2013) p19
“The change life cycle framework, is concurrent set of sub processes
where multiple activities take place in an ordered but non-sequential way”
“It is an iterative model where adaptive change occurs on a continual basis
in response to evolving circumstances”
23
Project Management and Sustain Change
24
(Source: Managing Change in Organizations: A Practice Guide ~ PMI ® (2013) p95
Projects that end at
“Deliver project outputs”
need to handover
management of the
remaining activities
Projects are concerned with the Implement Change and Manage Transition phases.
“Deliverables” or “Outputs” focused.
All projects need to perform elements of Sustain Change as part of their activities.
Project Finish?
Programs and “Benefits Management”
25
(Source: The Standard for Program Management Third Edition ~ PMI ® (2013)
Program & Change Lifecycles
26
(Source: Managing Change in Organizations:
A Practice Guide ~ PMI ® (2013) p68
Benefits Realization a key competence
27
Develop a culture and desire to focus on “Benefits Realization”
because it is possible to manage benefits and not realize them!
Are YOU ready for change?
28
Useful Links & Websites:
Managing Change in Organizations: A Practice Guide ~ ISBN 978-1-62825-015-2
The Effective Change Manager’s Handbook ~ APMG (2015 Edition) ~ ISBN 978-07494-7307-5
Change Management Institute ~ www.change-management-institute.com