Are you finding out about application performance problems from your users?

1
Are you finding out Are you finding out Are you finding out performance problems about application from your users…? from your users…? from your users…? Q: Which of the following problems is your organization experiencing? Source: EMA Application Performance Management in the Age of Cloud, November 2013 THE COMPLEXITY OF MODERN APPLICATIONS REQUIRES CONTINUOUS MONITORING TO ENSURE PERFORMANCE ARE YOU ENCOUNTERING APPLICATION MANAGEMENT CHALLENGES? Intermittent problems, causes unknown 32% High fixed costs related to application support 32% Excessive time spent troublehooting 29% Lack of visibility to “end to end” transaction 20% Adverse impact of changes 17% Make application performance monitoring easy. Find the root cause of end user experience problems and resolve before it impacts them. AppNeta: Application Performance Management (APM) for Today’s Complex Applications Try AppNeta for free at: http://www.appneta.com/ Deep, real-time application performance metrics integrated with network performance insight. End user centric “Full Stack Visibility”- Application, WAN, Last Mile Helps diagnose application problems through the network to the end user Install in minutes SaaS-based delivery Any application, any time Enterprise level, business-critical applications Custom-built web applications 3rd party cloud or on-premise delivered applications Eliminates administrative overhead costs 0 10 20 30 40 50 Calls from users 48% Detected by monitoring center 18% Notification from application management products 16% Notification from domain-specific management products, i.e., network, database, etc. 12% Notification from transaction management products 3% Notification from SLM products 3% Q: Thinking about your company’s enterprise business software applications, how does IT most often find out about application-related problems? Source: EMA Application Performance Management in the Age of Cloud, November 2013 ALL TOO OFTEN, USERS ARE THE "FIRST LINE OF DEFENSE" AGAINST APPLICATION PROBLEMS. POOR APPLICATION PERFORMANCE FRUSTRATES BOTH END USERS AND APPLICATION OPERATIONS PROFESSIONALS 40 PERCENT OF ONLINE CONSUMERS WILL ABANDON TRANSACTIONS – OR TURN TO COMPETITORS – UPON EXPERIENCING WEB APP PERFORMANCE PROBLEMS 40% We are unable to pinpoint sources and causes of problems. We can’t see transaction and data flow between tiers We have too many applications running on different devices and no single product to monitor them all. We want to detect and fix performance problems before they affect applications and the end user– but we can’t ! Slow Performance 38%

description

This Enterprise Management Associates (EMA) analyst infographic provides insight on the complexity of modern applications.

Transcript of Are you finding out about application performance problems from your users?

Page 1: Are you finding out about application performance problems from your users?

Are you finding outAre you finding outAre you finding out

performance problemsabout application

from your users…? from your users…? from your users…?

Q: Which of the following problems is your organization experiencing?

Source: EMA Application Performance Management in the Age of Cloud, November 2013

THE COMPLEXITY OF MODERN APPLICATIONS REQUIRES CONTINUOUS

MONITORING TO ENSURE PERFORMANCE

ARE YOU ENCOUNTERING APPLICATION MANAGEMENT CHALLENGES?

Intermittent problems, causes unknown32%

High fixed costs related to application support32%

Excessive time spent troublehooting29%

Lack of visibility to “end to end” transaction20%

Adverse impact of changes17%

Make application performance monitoring easy. Find the root cause of end user experience

problems and resolve before it impacts them.

AppNeta: Application Performance Management (APM) for Today’s Complex Applications

Try AppNeta for free at: http://www.appneta.com/

Deep, real-time application performance metrics

integrated with network performance insight.

End user centric

“Full Stack Visibility”- Application, WAN, Last Mile

Helps diagnose application problems through the

network to the end user

Install in minutes

SaaS-based deliveryAny application, any time

Enterprise level, business-critical applications

Custom-built web applications

3rd party cloud or on-premise delivered

applications

Eliminates administrative overhead costs

0

10

20

30

40

50 Calls from users48%

Detected by monitoring center18%

Notification from application management products16%

Notification from domain-specific management products, i.e., network, database, etc.12%

Notification from transaction management products3%

Notification from SLM products3%

Q: Thinking about your company’s enterprise business software applications, how does IT most often find out about application-related problems?

Source: EMA Application Performance Management in the Age of Cloud, November 2013

ALL TOO OFTEN, USERS ARE THE "FIRST LINE OF DEFENSE" AGAINST

APPLICATION PROBLEMS.

POOR APPLICATION PERFORMANCEFRUSTRATES BOTH END USERS AND APPLICATION

OPERATIONS PROFESSIONALS

40 PERCENT OF ONLINE CONSUMERS WILL ABANDON TRANSACTIONS – OR TURN TO COMPETITORS – UPON EXPERIENCING WEB APP PERFORMANCE PROBLEMS

40%

We are unable to pinpoint sources and causes of problems.

We can’t see transaction and data flow between tiers

We have too many applications running on different devices and no single product to monitor them all.

We want to detect and fix performance problems before they affect applications

and the end user– but we can’t

!

Slow Performance38%