Hannah Beasley Director, Sales & Customer Success Red e App @_hannahbeasley

Employee Apps: 5 factors to consider

Is mobile right for you?

@_hannahbeasley

Do my employees have smartphones?

68% of all US adults own

smartphones (Source)

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Smartphones are already in your employees’ hands.

hours/day using apps 3+

We spend an average of

times each day 85+

We check our phones

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Smartphone Growth

Smartphone ownership is on track to eclipse desktop and laptop ownership within the next 18 months (Source)

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Invest in solutions for the future of your workforce

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Invest in solutions for the future of your workforce •  What are your employee demographics? •  Where is your workforce going in the next 5 years? •  What communication methods do your employees prefer?

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Custom-built or SaaS?

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Custom Built

•  High up-front development costs •  Significant development time

•  Ongoing maintenance in-house •  Support burden •  Full control, custom

Software as a Service

•  Quick startup time, minimal up-front costs •  Support and onboarding services

NETWORK SETUP

IMPLEMENTATION & TRAINING

SUCCESS & SUPPORT

How will I get my employees to use an app?

@_hannahbeasley

Employee Triggers| Benefits + HR

→ Distribute tax documents

→ Share updates around payroll

→ Notify employees during open

enrollment

→ Job postings

→ HR FAQs

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Employee Triggers| Operations + Risk Mgt

→ Weather alerts + shift cancellations

→ Share schedules

→ Notify employees of security threats

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What about security and controls?

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Security

•  Connect with your IT team •  Be sure internal information remains internal

INFRASTRUCTURE SECURITY DATA

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Controls

•  Everyone’s message is no one’s message •  What level of reply and conversation makes sense for you?

ACCESS GROUPS PERMISSIONS

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Who is your audience?

@_hannahbeasley

Physiological Needs Survival issues: salary, employment stability, big company news. “What happened with my paycheck?”

Security Needs Stable work environment: safety, benefits. “When is open enrollment?”

Belongingness Needs Social concerns with peers and management. “What’s going on at work this week?”

Esteem Needs Respect, recognition, and perks. “How can I access employee discounts?”

Self Actualization Needs Autonomy and achievement. “How can I be recognized and promoted?”

Security Needs Stable work environment: safety, benefits. “When is open enrollment?” “What caused that accident yesterday?” “How can I work more safely?”

Physiological Needs Survival issues: salary, stable employment. “Do I have to go to work today?” “Why is my paycheck delayed/short?” “Am I going to be the victim of a layoff?”

Secure, mobile, measured communication

Onbo

ardi

ng

Each subnetwork has its own auth file, admins, groups, content

Your Company

YC.Corporate YC.Europe YC.City YC.Franchise YC.Region

Each subnetwork has its own auth file, admins, groups, content

YC.Region

Shift 1 Shift 2 Bartenders Managers Store 101 Store 115

Are your employees getting the message?

→ Open rates

→ Monthly trends

→ Read receipts

Admin portal

These Organizations…

…Love Red e App! @_hannahbeasley

@_hannahbeasley