oracle@kpitcummins.com | www.kpitcummins.com/oracle | www.systime.net

The Definitive

JD Edwards Experts

KPIT SYSTIME

“KPIT | SYSTIME has been Pioneer’s trusted

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localizations and excellent understanding of

Pioneer’s business processes makes them a

very reliable and effective partner.”

Eduardo Nakamura General Manager,

Pioneer

“KPIT Cummins delivers a powerful

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Edwards Practice for KPIT, has earned the

highest number of Advanced Specializations

possible for JD Edwards. This is a partner

with a track record of helping companies

apply the depth and breadth of Oracle's

capabilities to transform their business.”

Sonny Singh SVP, Industries

Business Unit,

Oracle

Hear what industry leaders are saying about KPIT | SYSTIME…

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Barry Libenson

Senior VP & CIO Information Systems,

Land O’Lakes, Inc

“We can count on KPIT | SYSTIME to go above and beyond. They

have delivered results on some of our most strategic applications

and are a great partner.”

“KPIT | SYSTIME is a high performing,

proactive business partner, a true leader in

the JD Edwards space. Our relationship has

always been a positive one where we work

together to identify and implement system

and process improvements. We appreciate

KPIT | SYSTIME’s continued commitment to

Buckeye’s success.”

Kathleen J Sinatore Chief Information Officer,

Buckeye Partners, LP

“Our long partnership with KPIT | SYSTIME

has been very unique due to their proactive

approach of continually raising the bar on

quality, responsiveness and continuous

improvements. No partner compares when

it comes to JD Edwards expertise,

experience, resources, flexibility and

reliability. Any large company using

JD Edwards looking for a partner must

consider KPIT | SYSTIME.”

Thomas Spiegel

Vice President

Enterprise Applications,

Lafarge

Copyright @ 2012 KPIT Cummins. All Rights Reserved. KPIT and SYSTIME are registered trademarks. Other names may be trademarks of their respective owners.

T e c h n o l o g y P o w e r e d . B u s i n e s s d r i v e n . + oracle.com/profit

JD Edwards SpEcial iSSuE 2012

Triple play p. 02 Building on community p. 06 Lyle Ekdahl’s strategic roadmap p. 14 Oracle’s JD Edwards solutions go public with shared services p. 40

in This issue from our ParTners

Oracle’s JD Edwards EnterpriseOne One View Reporting p. 08 Oracle’s JD Edwards solutions and third-party logistics p. 10 Partner showcase p. 50

Business Energy“

It’s no longer IT and business. . . . IT is part of the business.”

–James Watson, Chief ProCess offiCer, energy alloys

PA12_JDE_cover_R1.indd 1 7/17/12 11:45 AM

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Untitled-7 1 7/23/12 9:20 PM

Profit JD EDWArDS SPECiAL EDitioN August 2012

e d i to r i a l

Editor in Chief AAron LAzEnby AAron.LAzEnby@orACLE.Com

managing Editor JAn rogErs

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copyright © 2012, oracle and/or its affiliates. all rights reserved. no part of this publication may be reprinted or otherwise reproduced without permission from the editors. oracle does not provide any warranty as to the accuracy of any information provided through Profit: Technology Powered. Business Driven. PROFIT: TechnOlOgy POweReD. BusIness DRIven is proVided on an “as is” basis. oracLe eXpressLy discLaiMs aLL warranties, whether eXpress or iMpLied. in no eVent shaLL oracLe be LiabLe For any daMages oF any Kind arising FroM your use oF or reLiance on any inForMation proVided herein. the preceding is intended to outline our general product direction. it is intended for information purposes only, and may not be incorporated into any contract. it is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. the development, release, and timing of any features or functionality described for oracle’s products remains at the sole discretion of oracle. oracle and Java are registered trademarks of oracle and/or its affiliates. other names may be trademarks of their respective owners.

PA12_JDE_TOC.indd 1 7/10/12 12:49 PM

02 EDITOR’S NOTE

Technology Powered. Business driven.

Triple Play After three issues, the Profit JD Edwards spe-

cial issue is really hitting its stride. But the strong showing of this magic-numbered edition is not a result of numerological forces. It’s the consequence of the hard work and commitment of people throughout Oracle’s JD Edwards community. And it’s those people I want to thank for their support.

First off, much appreciation is due to the JD Edwards team for continued innovation within the JD Edwards products. In the past year, the team has released a major update to Oracle’s JD Edwards EnterpriseOne solutions, debuted a significant new reporting technology, and evolved the products for next-generation computing plat-forms and form factors. It’s much easier to make an interesting publication when you have some-thing interesting to write about, and you’ll see in the stories that follow that the JD Edwards team has really delivered.

Second, the partner community has shown amazing support for this publication. Through their long-standing commitment to the JD Edwards product lines, partners understand the nuances of JD Edwards solutions and can deliver real value to the customers they share with Oracle. That value is demonstrated through the access partners have given us to their customers’ stories, several of which are included in this special edition.

Third, JD Edwards customers represent the real magic of enterprise IT. After all the functional data sheets are reviewed and the Microsoft PowerPoint presentations delivered, it’s the business results that shine through. Customers’ trust that Profit is a worthy forum for sharing these results makes the whole endeavor possible in the first place.

The end result: more stories, more partner content, and a new look for the Profit JD Edwards Special Issue 2012. If we can duplicate this same formula moving forward, future editions will have the same impact.

Aaron LazenbyEditor in Chief, Profitaaron.lazenby@oracle.com

JD Edwards customers represent the real magic of enterprise IT.

BoB

Adle

r

PA12_JDE_ednote.indd 2 7/10/12 12:45 PM

PA12_JDE_003.indd 1 7/23/12 4:10 PMUntitled-2 1 7/23/12 6:39 PM

With a value measurement system, IT organizations are able to demonstrate how enterprise mobility makes positive

financial contributions to a business’s bottom line. Bill Branit and Steve Russell, business process value engineers with Data Systems International (DSI), define best practices for creating and maintaining a value measurement system.

Why is a value measurement system important for mobility projects?As with any IT project, it’s important that businesses define, capture, and measure value because it assists decision-makers in justifying spend, prioritizing among investment alternatives, and facilitating ongoing performance and results-based management.

What are common mistakes businesses make when defining value in mobility projects?Businesses often develop mobile projects without understanding how they support strategic, financial, and operational objectives. The truth is many businesses assume that an IT project manager or analyst understands key objectives and metrics, and rely on them to provide data points to justify mobile investments. It’s difficult to define and measure value across the organization when different perceptions of value have not been collected and addressed. Be sure to involve executive-level personnel and other key stakeholders in the planning and design process. Another mistake businesses make is that they approach mobility projects the same way they approach other IT projects. In addition to addressing unique constraints such as form factor, offline usage, and bandwidth, businesses must consider how to leverage mobility to bridge enterprise systems, automate data collection, and utilize on-device capabilities such as location services, environmental sensors, and RFID readers. Don’t limit the vision to IT capabilities of the past. Mobility, when combined with a vision that is aligned with strategic values, has the potential to become transformative.

What are the best practices for building a value measurement system for mobility projects?First, identify meaningful metrics. Often, businesses collect data that is not used to measure performance, drive decisions, or take actions. In these cases, the act of analyzing the data can negatively impact

productivity. A meaningful metric must be a value that drives the success of the business and maps to measurable categories such as revenue growth, cost reduction, regulatory compliance, and customer satisfaction, to name just a few. While a value measurement system generates many kinds of value, decide which ones are most important and make sure all stakeholders clearly understand them.

Then, take a snapshot of current measurements. After identifying metrics for each critical business process, document current measurements before beginning a mobility project. This sounds simple, but many businesses find they don’t track key metrics or have the infrastructure in place to measure

or quantify business processes. Take the time to build value collection mechanisms to establish benchmarks that will serve as a reference by which process performance, improvement, and value are measured.

Finally, adjust course when necessary. Once current benchmarks are documented and target goals are established for each business process, metrics are best reported as trend data, which compares current performance against the target goal. Remember, data gleaned from the value measurement system should drive decisions or actions. Mobility connects tactical execution to strategic objectives in near real time, allowing businesses to quickly and effectively adjust course when necessary.

How should businesses begin developing their value measurement system?For businesses that lack in-house expertise, tools, and techniques to build a value measurement system, engage a business process value engineer. Mobility vendors serious about business will have them on staff. A business process value engineer facilitates cross-functional input into defining meaningful metrics for each critical business process. They are experts in identifying areas where bottlenecks, delays, complexities, and inefficiencies occur. And they are adept at guiding cross-functional teams to arrive at new methods, processes, and procedures to improve productivity and efficiency.

The Quantifiable Value of MobilityBill Branit and Steve Russell of Data Systems International outline how a value mea-surement system can optimize your mobility projects from a strategic, financial, and operational perspective.

At Oracle OpenWorld 2012? Visit DSI at booth 711.Or, learn more at DSIonline.com

“Mobility, when combined with a vision that is aligned with strategic values, has the potential to become transformative.”

-Steve Russell, business process value engineer, DSI™

S P E C I A L E D I T I O N

A D v E R T I S I N g S u P P L E m E N T PROFIT JD EDWARDS

That’s about to change.

DSI at Oracle OpenWorldSeptember 30 – October 4, 2012San Francisco, CABooth 711

© Data Systems International, Inc. 2012. All rights reserved.

See what else the research �rm said about DSI. Read the report at http://bit.ly/Magic-Quadrant

The world’s leading IT research �rm recently called DSI® the largest mobile application development platform provider you’ve never heard of.

+1 816.416.5000 www.DSIonline.com

Untitled-2 1 7/23/12 7:19 PM

06 VIEWPOINT By Denise Grills

Technology Powered. Business driven.

Building on Community What a year this has been for Oracle’s

JD Edwards community: new products and platforms, record commitment from our partner network, and the publication of the third annual special JD Edwards edition of Profit magazine!

The JD Edwards development orga-nization recently completed a six-month release cycle that delivered more products to the market at one time than in the entire 35-year history of the JD Edwards product lines. We brought the first enter-prise resource planning full application suite to the iPad, bringing JD Edwards into the tablet era.

A new JD Edwards EnterpriseOne Tools release introduced a revolutionary user interface to the applications. Four new mobile applications support JD Edwards users on the go. Major releases of both JD Edwards EnterpriseOne and JD Edwards World product lines bring modern functionality to our customers. And a new set of modules deliver easy reporting functionality to the end user.

In addition, the JD Edwards Summit—held in Colorado in January 2012—demonstrated the strength of the JD Edwards partner community. More than 600 select partners, JD Edwards sales and consulting personnel, and guests met for three days of product education, sales training, and networking. The buzz during the breaks and networking sessions was phenomenal, as partners discussed joining products and skills to benefit their prospects and customers.

According to John Schiff, vice presi-dent of Oracle’s JD Edwards business unit and the host of the JD Edwards Summit, the JD Edwards community and product line is sronger than it has ever been. Oracle’s continued invest-ment in JD Edwards products as well as the leverage from Oracle R&D invest-ment in Oracle Fusion Middleware, database solutions, complementary applications, and now hardware gives

our sales and partner community much more to offer our customers.

Schiff, who was honored at the confer-ence for his 25 years of service with the JD Edwards product lines, said there is excitement globally—with partners attending from 29 countries this year.

Industry analysts have also noted the success of JD Edwards. For example, Christine Dover, research manager for International Data Corporation’s Software Channels research service recently shared her thoughts on the advances made by the JD Edwards community.

“The collaboration and alignment that the JD Edwards product team has with its partners and customers is remark-able,” says Dover. “That, added to the identity that JD Edwards has retained for itself in the midst of all the other Oracle products, is what makes this a special organization. Lyle Ekdahl [group vice president and general manager of Oracle’s JD Edwards product family] and his team are to be congratulated.”

We invite you to learn more about JD Edwards partners, products, and customers in this special issue. With new products, strong partner support, and positive analyst feedback, there has never been a better time to be part of the JD Edwards community.

Denise Grills is senior director of strategy for Oracle’s JD Edwards and has worked with the JD Edwards product lines for 18 years.

With new products, strong partner support, and positive analyst feedback, there has never been a better time to be part of the JD Edwards community.

Loyal users and active partners helped JD Edwards make major strides in the past 12 months.

Ray

Ng

PA12_JDE_Viewpoint.indd 6 7/6/12 1:15 PM

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Untitled-2 1 7/23/12 7:14 PM

08 Partner SPotlight

Technology Powered. Business driven.

Many Views, single FocusTerillium helps Des-Case get new visibility with JD Edwards EnterpriseOne One View Reporting.

When representatives from Oracle part-ner Terillium called on a new customer—the Goodlettsville, Tennessee–based lubrication man-ufacturer Des-Case Corporation—they first spent several weeks studying the Des-Case business. While a mastery of internal operations and an understanding of external market factors played a key role in devising an IT plan for Des-Case, the Terillium team discovered that Des-Case’s culture played a big role in how the company approached IT spend decisions.

“Des-Case promotes an extremely entrepre-neurial spirit,” says Terillium Vice President Todd Miller. “They believe that if you can figure out a better, easier, or more efficient way to get some-thing done, you should just do it.”

Management at Des-Case, a business with about US$12 million in annual revenue, was look-ing to replace the company’s enterprise resource planning solution to meet an aggressive goal: increase revenue by a factor of five in the next five years. Terillium’s leaders recommended Oracle’s JD Edwards EnterpriseOne solutions includ-ing a new Oracle technology that would support the goal and the Des-Case culture: JD Edwards EnterpriseOne One View Reporting applications.

Released in the spring of 2012, JD Edwards EnterpriseOne One View Reporting applications extend the power of enterprise reporting onto the desktops of staff at midsize businesses. With an enhanced user interface and 178 prebuilt reports, even casual users can view data, create reports, and personalize analysis to reflect unique business needs—all with the speed needed to make key decisions fast. With the solution, anyone can build, customize, and analyze reports, while the firm’s IT resources focused on achieving long-term growth.

Terillium’s attention to detail impressed Des-Case management. With a partner dedicated to the company’s continued success, Des-Case man-agement could move forward with confidence—and better manage business risks.

“Terillium’s expertise with JD Edwards, [as well as] their work ethic and candor during the process, really gave us a level of comfort,” says Des-Case

CEO Brian Gleason. “They’re a group of folks who have values that are aligned with our com-pany’s values. That’s the right combination.”

Another winning combination for Des-Case was the match between JD Edwards EnterpriseOne One View Reporting’s easy-to-use real-time reporting and the Terillium team’s understanding of the Des-Case culture. “We were impressed by our new ability to shape the data that helps us make important decisions,” says Gleason. “And the partnership with Terillium pushed us across the finish line.”

According to Steve May, vice president of sales operations at Terillium, the enthusiasm at Des-Case for Oracle’s JD Edwards EnterpriseOne One View Reporting applications is representative of what his team is finding in the market.

“We were all blown away by the number of people that were interested in this reporting tool,” he says. “JD Edwards EnterpriseOne One View Reporting allows you to build what you want, on your own and with few restrictions.”

Logan Kugler has written for more than 50 national magazines, including Biztech, Success, and PC Magazine.

Gil

ADAm

s

“We Were impressed by our new ability to shape the data that helps us make important decisions.”—Brian Gleason, CEO, Des-Case

By Logan KugLer

PA12_JDE_PartnerSpotlight_Terrillium.indd 8 7/6/12 1:19 PM

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Untitled-2 1 7/23/12 7:33 PM

10 Partner SPotlight

Technology Powered. Business driven.

Integrated dIsplayExecutives at Christie sharpen their business visibility with an integrated enterprise solution.

When creating a perfectly sharp image is your business, anything that blurs the picture is a distrac-tion. At Christie—the only single-source provider of digital cinema projection equipment in North America, and one of only a few in the world—Oracle’s JD Edwards EnterpriseOne solutions bring transactional operations into crisp focus.

The modern iteration of Christie, formed in 1999, is the result of the merger of a mechanical film projector maker and an electronic projector pioneer. Today, Christie designs and manufactures high-performance digital cinema projectors and other visual display solutions, including flat panels, virtual reality displays, and medical equipment.

Employees worked with multiple enterprise resource planning solutions until 2004, when man-agement elected to consolidate operations onto JD Edwards applications and, later, to upgrade to JD Edwards EnterpriseOne, which pervades the 1,500-employee company today.

“Most of our organization that lives in a trans-actional world—finance, distribution, sales, pro-curement, manufacturing—uses JD Edwards every day,” explains Jason Perry, Christie’s director of global IT applications. “If we’re creating or moving or buying or selling inventory, or creating a service call or a return merchandise authorization—all of these key processes are controlled by JD Edwards.”

But until recently, Christie’s operations in Europe weren’t consolidated; inventory resided in small sales offices, and staff spent too much time and money transferring inventory and computing taxes and tariffs. In 2010 a third-party logistics (3PL) com-pany, Kintetsu World Express (KWE), was hired to manage Christie’s inventory throughout Europe, and Oracle Platinum Partner KPIT|SYSTIME, was engaged to integrate KWE’s systems with JD Edwards solutions at Christie.

“It was very clear that users at Christie should not have to do anything different when talk-ing to the 3PL than when they talked to their own warehouses,” recalls Ravi Reddy, technical architect with KPIT|SYSTIME. Reddy and KPIT|SYSTIME’s Oracle Fusion Middleware expert, Mangesh Umbrajkar, presented Perry

with three options: a custom solution, integration using a Microsoft solution, or integration based on service-oriented architecture (SOA) using Oracle B2B solutions. Perry chose SOA-based Oracle B2B integration—called SYSTIME 3PL—to pro-vide real-time integration between Christie and 3PL companies.

Choosing SOA-based integration makes expan-sion of the logistics system straightforward, as evidenced when KWE took on some of Christie’s logistics in Asia and North America. “As we added more branch offices or distribution centers, it’s been literally a cut-and-paste of the original imple-mentation,” Perry says.

Even as logistics evolves at Christie, JD Edwards EnterpriseOne solutions remain the focus. “The more systems you have, the more dif-ficult it becomes to manage,” Perry says. “That’s why we wanted to keep it all in JD Edwards as much as we could.” He adds that Christie manage-ment is “very pleased” with JD Edwards solutions, especially when it comes to financial reporting.

“Because all of our offices around the world use JD Edwards, financial consolidation becomes much simpler,” Perry says. “And with our 3PL implementation, customer service, sales order, and inventory information all come from JD Edwards in real time.” And in perfect focus.

Fred Sandsmark is a regular contributor to Profit. Gil

AdAm

s

“Customer serviCe, sales order, and inventory information all come from JD eDwarDs in real time.”—Jason Perry, Director of Global IT Applications, Christie

By Fred SandSmark

PA12_JDE_PartnerSpotlight_Christie_R1.indd 10 7/16/12 2:46 PM

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PA12_JDE_011.indd 1 7/24/12 12:48 PM

Established in 1983, RFgen Software, a Vocollect certified partner, has long been a leader in mobile and wireless automated

data collection and mobile supply chain solu-tions for Oracle’s JD Edwards applications. Rainer Brueggemann, senior ERP consultant at RFgen, discusses how RFgen’s new voice recognition data collection solutions increase accuracy, pro-ductivity, and safety in the warehouse, while decreasing costs.

What is inventory inaccuracy, and how does advanced data collection help correct it?Inventory inaccuracy occurs when you have numbers in your system that you can’t trust. You promise the customer a certain delivery date on an item that the system showed was available, and then can’t keep your promise. Your customer is not happy, and you’re creating additional cost with a second shipment. Advanced data collection uses a barcode to ensure that the right box is being packed at the right location for the right customer. It involves validation, which means checking each detail of a transaction against the JD Edwards enterprise resource planning (ERP) system to ensure that the order is accurate. With validation, inventory accuracy can be increased up to 99 percent. Accurate inventory means a satisfied customer, because you can fulfill your order on time and for the expected cost.

What sets RFgen’s solution apart?One of the primary things that sets our solutions apart is flexibility. With several configuration options for wireless, roaming, and mobile, and now our new voice capability, you can configure RFgen solutions to work the way you do today, and easily reconfigure them as your business needs change.

What are the benefits of RFgen’s new voice data collection solution?Most people can talk faster than they can type or scan. By voice-enabling your distribution center, you can significantly improve productivity. The RFgen Vocollect Integration Solution allows you to develop powerful voice-directed applications, such as Voice Picking and Order Selection, Put-away/Stocking, Direct Pick/Pack/Ship,

and Manufacturing Inspection. This translates into 30 percent more productivity, 99 percent more accuracy, a 50 percent reduction in training, and increased safety in the warehouse.

How do voice data collection solutions increase efficiency in the warehouse?Voice data collection removes the need for manual entry, carrying hand-held equipment such as scanners, labels, or papers. Because RFgen’s mobile computing devices enable hands-free, eyes-free operation, associates can move through their assignments faster, more safely, and more efficiently, which results in increased accuracy and productivity. As an associate moves through the warehouse, they are able to focus on what they are doing, walking to a new pick location, using a forklift to get a pallet, or counting inventory slots. They have no need to take their eyes off the box cutter or off the racking as they place a pallet in a tight spot. As a result, there are fewer injuries, dropped products, and punctured pallets, providing a direct reduction in labor costs.

How do voice data collection solutions cut down training time?Because the entire process is driven by voice, there is no need to train associates on reading printouts, knowing when and where to apply labels, or confirming information through a keyboard. Once associates attend training and create their voice templates—which on average, takes about 15 minutes—the entire work process is driven step-by-step through voice commands. Plus, there are several language packages available so non-English speakers can be up and running quickly and easily.

Voice has been around for a while now— what makes the RFgen voice solution different?One of the reasons companies hesitate to implement voice is the complexity and long implementation timeline, which increases cost. With the RFgen Vocollect Integration Solution, you not only get the flexibility of RFgen and the power of Vocollect Voice, but we’ve made implementing a voice solution simple, fast, and cost-effective by cutting the implementation time by 75 percent.

Enabling Voice Recognition in Your Warehouse RFgen’s Vocollect voice-enabled data collection solutions increase productivity and accuracy in the warehouse.

Learn more at rfgen.com/profit

“We’ve made implementing a voice solution simple, fast, and cost-effective by cutting the implementation time by 75 percent.”

–Rainer Brueggemann, Senior ERP Consultant, RFgen

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14 Strategic roadmap

Technology Powered. Business driven.

High Visibility

Oracle’s JD Edwards EnterpriseOne is an integrated applications suite of com-prehensive enterprise resource planning (ERP) software. In April 2012, Oracle released JD Edwards EnterpriseOne 9.1 applications, a significant release built on the December 2011 release of JD Edwards EnterpriseOne Tools 9.1 and designed to improve usability while driving produc-tivity and innovation. “Release 9.1 takes ERP to the next level,” says Lyle Ekdahl, group vice president and general manager for Oracle’s JD Edwards product family.

Here, Profit talks to Ekdahl about the newest release, the impact of Oracle Fusion Applications, and Oracle’s commitment to helping JD Edwards EnterpriseOne customers upgrade.

Profit: What’s special about the latest JD Edwards release? Ekdahl: The current release has more than 20 patents pending on the work that we’ve done. We provided a whole new user interaction paradigm for our customers by leveraging Oracle technolo-gies with rich user experiences, and applying them to our JD Edwards products. This gave users a very robust, engaging environment. We also added features to improve productivity, such as carousel-based navigation and type-ahead search. Then, we offered users the ability to personalize the look and feel for their own applications.

We also added functionality to very specific areas of the product. For example, we added coun-try of origin for specific lot- or serial-controlled products, which gives our customers granular visibility into where everything in the manufactur-ing process comes from, right down to the nuts and bolts. That way if your customers specify where

Lyle Ekdahl, Group Vice President and General Manager, Oracle

Major release of JD Edwards EnterpriseOne offers new look—and sharper insight into enterprise resource planning.by AAron LAzEnby | PhotogrAPhy by rAy ng

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Profit JD EDWArDS SPECiAL EDitioN August 2012

“At the end of the dAy, we’re solving business problems here, so really understanding those business problems is important to us.”

they want their parts to be sourced from, you can know if they came from China or somewhere in Latin America. Profit: How much impact did customers have on Release 9.1?Ekdahl: At Oracle, with JD Edwards we strongly believe that the best products are built through customer interactions, whether we’re interacting with users at conferences or going out to talk to customers in a specific market. At the end of the day, we’re solving business problems here, so really understanding those business problems is impor-tant to us.

For example, after a series of discussions with partners and customers in Japan, we developed a new project manufacturing functionality. We’re providing unique production number identifiers linking all the related supply chain transac-tions—from sales order demand, to acquiring supply, through the manufacturing process and delivery. These unique identifiers give our users visibility into their profitability—as well as any supply disruptions or bottlenecks. The identifiers also allow users to reserve inventory for specific projects or customers, which can affect their customers’ satisfaction.

At Oracle OpenWorld Tokyo, our JD Edwards users were very excited when we described this new functionality. They said, “You obviously listened to us.” Profit: How did you shape the mobile strategy for this JD Edwards EnterpriseOne release?Ekdahl: This was another area where we started with customers. We asked, “What are the areas of your business where you want to bring information from ERP to the point of process?” We asked them where they needed functionality to become more efficient, so they didn’t have to write things down on paper or e-mail them to the home office.

When it comes to smartphones, we are provid-ing point-specific functionality. Our customers were looking for ways their people could approve purchase orders from the road to avoid bottle-necks. They were looking for ways to remotely access order history or order status and—even more importantly—inventory status. “Do I have this good available to sell? What’s the price?” So we started out enabling the procurement and order to cash processes.

Our user community was also concerned with expenses. Our customers wanted to be able to enter expenses from the road—and review, approve, or reject them from their smartphones so that people get paid on time.

We took another approach for the iPad, and released full support for the entire suite. That’s

because we saw the use cases being very, very broad for that device. It’s actually the first com-plete ERP solution to offer full support on the iPad. With our new, enhanced UI, we’ve given our customers the ability to really navigate on that device without having to do a whole lot of typing. We developed a set of gestures that allow them to perform tasks like navigating and closing out work orders, which minimizes the need for a keyboard.Profit: What impact is Oracle Fusion Applications having on the product line?Ekdahl: First off, Oracle Fusion Applications started as a huge investment in architecture and in the middleware layer. We’ve leveraged prod-ucts such as Oracle Application Development Framework Mobile Client to strengthen our JD Edwards EnterpriseOne release. Oracle Business Intelligence Publisher powers one of the release’s breakthrough solutions—JD Edwards EnterpriseOne One View Reporting, which allows business users to create interactive reports without IT support. Oracle’s R&D spend is the envy of the industry and gives us so much that we can pull from.

When it comes to the Oracle Fusion Applications suite itself, one of the areas we’re most excited about is HR. Talent management is obviously a huge issue. I was just having a conversation with a customer in the public sector space about the difficulty of retaining top talent. He was extremely excited about the ability to have JD Edwards EnterpriseOne as an ERP solution to handle financials—but then have that integrated with talent management through an Oracle cloud offering. Compensation management is another product we are looking to bring together with JD Edwards EnterpriseOne. And CRM [customer relationship management] is an obvious extension for us, too, as we look down the road.

Finally, Oracle Fusion Applications will affect how we help our customers manage their supply chains. How do you handle order orchestration when you are dealing with a multitude of distrib-uted in-house systems—as well as with remote pur-chasing, supply, and end customer systems? How do you bring all those disparate systems together? Well, you can do that through some of the Oracle Fusion Applications offerings. Profit: How are you moving customers to Release 9.1? Ekdahl: We want our customers to get as much value out of Oracle’s JD Edwards EnterpriseOne as possible. And the way to do that is to keep them current. So we are working very hard to drive down the cost of moving from release to release, making this more of an evolution to the next gen-

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Strategic roadmap

eration of software as opposed to a discontinuous change, which has huge cost implications.

Of course, we are also putting in place compel-ling capabilities that allow customers to meet their ROI requirement. We do that through new user paradigms and software that is easier to use. This makes end users more productive so that they can be more efficient in their day-to-day operations.

We also provide rich capability in terms of industry functionality. The reality is, by bringing newer technologies to the table and marrying that with business, we’re giving our customers tools to innovate so that they can be competitive in the global market space. Finally, we’re engineering the product to be able to move data much more quickly. That can reduce costs of ETL [extract, transfer, and load] processes.Profit: How is Oracle committed to continuous improvement of the JD Edwards EnterpriseOne applications?Ekdahl: People want to work with a vendor they can trust and count on, so they can invest and plan their business with a level of confidence. That’s why we created a six-year roadmap, which is pretty unheard of in the industry. We’re going to have major releases over a six-year period for both of our full ERP suites, JD Edwards EnterpriseOne and JD Edwards World, including three major releases, point releases, and infra-structure releases.

We’ve also worked with some of our larger customers and midsize customers to pull together a set of best upgrade practices. We’ve synthesized

this into a workshop called “Upgrade JD Edwards in 100 Days.”

The title gets a lot of attention, but really what we’re tackling is how you stay current over a period of time, instead of a big bang once every 10 years. We provide approaches that can help customers move to new releases in a quicker fashion—quicker than they ever thought possible, such as figuring out the proper way to do customizations, so that it preserves their ability to upgrade.

Our customers are seeing all that we’re doing and they’re saying, “Yes, Oracle is committed to JD Edwards.” They’re seeing an ROI calculation that makes sense for them, and the opportunity for them to do some innovation in their own environments.

And they are upgrading. The proof is in the pudding. Even in the face of some strong eco-nomic headwinds in the last couple of years, we continue to grow our license revenues at a very successful rate. That revenue comes from a couple sources, including a very strong install base that we’ve energized through investment in the product. It’s a pretty exciting time.

Aaron Lazenby is editor in chief of Profit

For MorE InForMatIon

JD Edwards EnterpriseOne bit.ly/KKJcaHJD Edwards World bit.ly/OnD3T4

“we are working very hard to drive down the cost of moving from release to release . . . which has huge cost implications.”

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Praxair is a Fortune 250 company that sup-

plies atmospheric, process, and specialty

gases; high-performance coatings; and

related services and technologies. Operating in 50

countries, it supplies oxygen, nitrogen, argon, car-

bon dioxide, helium, hydrogen, and other gases.

With retail stores in many of those countries, the ability to transact

directly with a customer at the point of sale is very important for

Praxair. The company’s existing point-of-sale system was a decade

old and highly customized. Praxair needed a real-time retail point-

of-sale solution that would be integrated with Oracle’s JD Edwards

EnterpriseOne enterprise resource planning (ERP) system. Such a

system would enable employees to perform tasks such as instantly

looking up a customer or product, checking inventory, and completing

a sales process—all within one application.

The company also needed a solution that would meet its complex

business requirements. In addition to selling gases, the company rents

cylinders to store the gases and resells third-party products such as

welding and safety equipment.

“In addition to just the regular point-of-sale cash drawer and the

credit card processing facility, the application had to be able to access

information such as customer holdings, cylinder balances, credit limits,

and aging of cylinders from JD Edwards EnterpriseOne,” says Praxair’s

chief information ofÀcer (CIO), Marc Franciosa.

A Proven Record of Delivery

Franciosa conducted an in-depth search for a global consulting and IT

services provider that could install a cost-effective point-of-sale solution.

He chose KPIT|SYSTIME because of its proven expertise, and

because it had a native JD Edwards EnterpriseOne application.

KPIT|SYSTIME is the largest JD Edwards practice globally

and an Oracle Platinum Partner. In the past Àve years, the company

has been recognized by Oracle as Oracle’s partner of the year for

North America, partner of the year for JD Edwards Excellence, and

partner for Growth Applications Business for India, among other

awards. KPIT has achieved Oracle advanced specialization in three

domains of JD Edwards, including JD Edwards EnterpriseOne

Financial Management, JD Edwards EnterpriseOne Distribution, and

JD Edwards EnterpriseOne ConÀgurable Network Computing. KPIT

brings specialized expertise in manufacturing and supply chain across

verticals including consumer goods, pharmaceuticals, medical device

manufacturing, and automotive.

Comprehensive business

and technology expertise and

highly experienced personnel

allow KPIT|SYSTIME to

deliver innovative business

solutions in the areas of JD

Edwards ERP, customer

relationship management

(CRM), business intelligence,

business integration,

infrastructure management,

process and quality, testing and

validation, custom application

development, maintenance, and

retail/point of sale.

KPIT|SYSTIME was

experienced with developing

a point-of-sale module in JD

Edwards EnterpriseOne for a

leading pipeline company, which

also had complex sales processes. Praxair selected KPIT|SYSTIME to

develop a similar point-of-sale system. “KPIT|SYSTIME has a good

track record of delivering high-impact solutions to their customer base,”

says Franciosa. “We felt that this was the best solution for the direction

in which we are heading, and for our business model.”

Native, Real-Time ERP Integration

Praxair’s new point-of-sale system is completely and natively integrated

with the JD Edwards EnterpriseOne Ànancial module. Built inside

of JD Edwards EnterpriseOne, it handles Praxair’s entire end-to-end

process in front of the customer on a single screen. It is also integrated

Enhancing the Point of SalePraxair achieves cost savings and an improved customer experience with KPIT | SYSTIME’s

integrated point-of-sale solution, built on the JD Edwards EnterpriseOne platform.

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PrOFIT JD EDWArDS

“Traditionally, point of sale has been

treated as a separate entity from the

ERP. For our business, it was very

important to have real-time ERP data at

the point of sale to help drive decisions

around the customer and to provide

other helpful data.” –Marc Franciosa, CIO, Praxair

Marc Franciosa, Chief Information

Officer, Praxair

with Praxair’s point-of-sale devices, eliminating the need for additional elements such as a separate credit-card-reader system. Processing and reconciliation is done within the ERP system—creating savings of approximately 30 percent of the transaction processing time.

“Decreasing the processing time improved a number of financial metrics, including our working capital and our days sales outstanding numbers,” says Franciosa.

One of the most important benefits the point-of-sale application provides is real-time integration with payment gateways with the JD Edwards framework. For instance, if a customer uses a credit card for payment, the company needs to validate the card instantly. If the application wasn’t integrated, employees would have to batch the process, or do it offline. Employees can also automatically place a recurring transaction for a frequent customer, instead of entering it manually. This improves employee productivity, and enhances the customer experience.

“The employees performing the transaction can focus on the customer, not on the technology. It will allow them to drive greater decision-making ability at the counter,” says Franciosa. “In addition, this is a consistent platform, so we don’t have to worry about training differently based on location. We can train everyone on one consistent application and process.”

The user-friendly interface enables employees to upsell and cross-sell to customers at the time of purchase, and drill down into the product information right in front of the customer.

“We can now suggest other products to customers based on their buying history, or offer substitutions when a product has been discontinued from inventory or is on back-order,” says Franciosa. “That prevents customers from delaying a purchase, or going somewhere else for the product.”

Finally, the point-of-sale solution will enable Praxair to implement an integrated customer loyalty rewards program, which will be linked into both Oracle CRM applications and JD Edwards without complex customization. The application also handles multiple currencies and languages—an important capability, since Praxair plans to roll it out to 10 stores in Costa Rica, 140 stores in Mexico, and 450 stores in the United States and Canada.

If Praxair’s CIO had invested in an external point-of-sale system, he would have needed to procure licenses for over 600 stores across multiple geographic regions. With a customized JD Edwards sales order processing application with the included point-of-sale features, he can utilize the company’s existing unlimited JD Edwards EnterpriseOne user licenses for Praxair’s stores, resulting in cost savings of millions of U.S. dollars.

“We’ve been using the solution for about a year, and we’ve already realized the benefits that we were expecting,” says Franciosa.

A Driven, Responsive PartnerKPIT|SYSTIME was able to implement and integrate the point-of-sale solution on time and within budget. Building the solution in-house would have been a challenge, says Franciosa. It would have taken Praxair more than two years to build, rather than KPIT|SYSTIME ’s six-month time frame.

“KPIT|SYSTIME was very responsive to us,” says Franciosa. “They had the same level of energy, drive, and focus, from the proof-of-concept phase throughout the deployment. They were fast to address our needs in the project. KPIT|SYSTIME has also been a valuable partner for implementing other integrations within our enterprise. They have handled not just integration on point-of-sale, but also other enterprise application integration using Oracle Fusion Middleware.”

The point-of-sale solution that has been developed is now available to JD Edwards customers, eliminating manual integration and facilitating smooth data integration. KPIT|SYSTIME is implementing the same solution for a major food manufacturer, based on its success at Praxair.

Franciosa says the company has realized the value of a fully integrated point-of-sale solution.

“Traditionally, point of sale has been treated as a separate entity from the ERP. For our business, it was very important to have real-time ERP data at the point of sale to help drive decisions around the customer and to provide other helpful data,” says Franciosa. “We didn’t have to create interfaces to present that data in a different environment, or take a third-party point-of-sale solution and then completely change it to meet our needs.”

A KPIT Cummins Company

KPIT | SYSTIME is the largest JD Edwards practice globally, and an Oracle Platinum Partner. For more information on the company and its Oracle services, contact oracle@kpitcummins.com, or visit kpitcummins.com/Oracle or systime.net

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“KPIT | SYSTIME was very responsive to us. They had the same level of energy, drive, and focus, from the proof-of-concept phase throughout the deployment. They were fast to address our needs in the project.”

–Marc Franciosa, CIO, Praxair

For over two decades, Tata Consultancy Services (TCS) has worked with Oracle to provide stellar products and services to

customers. Chacko Thomas, director of TCS’ JD Edwards North America practice, discusses how TCS’ platform, industry expertise, and Oracle implementation mastery can add depth and value to Oracle’s JD Edwards solutions.

What is TCS’ unique value proposition for Oracle customers?TCS is an Oracle Diamond Partner, which is Oracle PartnerNetwork’s highest membership level. We are also a Global Systems Integration Partner, which means we have the ability to implement end-to-end Oracle products and technology solutions globally. We have done large transformation, build, assessment, and upgrade projects, and we have provided end-to-end application development and managed services. We bring unique diversity and experience to the table through our Full Services Portfolio, Customer-Centric Engagement Model, and Global Network Delivery Model™ (GNDM). With TCS, customers get a depth of experience, which includes JD Edwards specialists, customer relationship managers, program management specialists, and industry experts.

What benefits can JD Edwards customers gain with TCS?Enterprise IT has a unique set of challenges. Failure to properly implement an enterprise solution leads to a rise in the total cost of ownership, inability to adhere to budget and timeline schedules, low system performance, and low synergy with other enterprise systems. TCS provides end-to-end consulting services for JD Edwards systems, from strategy formulation, development, and deployment of the chosen solutions to value realization. Organized around the advisory, implementation, and outsourcing model, our offerings span the complete lifecycle of JD Edwards solutions.

What is TCS’ Global Network Delivery Model?TCS is a pioneer of the offshoring model, with our GNDM and our global delivery centers all over the world. We take a follow-the-sun approach, meaning that no matter where your business is located, we help you keep it running 24/7, while providing a seamless experience

across all operations. GNDM leverages our diverse technical, language, and domain-specific capabilities to deliver custom, quality solutions faster and in compliance with local regulatory requirements and cultural preferences. We are able to provide onsite, near-shore, and offshore capabilities on a scale that very few companies can provide.

What are TCS Enterprise Solutions?We define an “enterprise solution” as any business tool that reliably empowers you to access, share, and apply resources with any of your peers and customers, anywhere, at any time. Some common problems that enterprise IT faces include legacy systems that are resistant to interoperability; data and content that fail to integrate as they converge from different partners, locations, and storage

systems; persistent obstacles to accessing data; and business that has spread beyond what IT can support. TCS’ Enterprise Solutions improve operational efficiency and help transform the business, empowering customers to take advantage of emerging opportunities and market changes more quickly. Under the Enterprise Solutions umbrella, we are able to quickly bring learning that comes from one implementation into others—and we do that all the time, by talking to each other and helping each other out.

A True Enterprise IT SolutionOracle Diamond Partner Tata Consultancy Services (TCS) brings decades of experience to bear in providing value to JD Edwards customers.

“Our long-standing strategic relationship with Oracle, deep industry expertise, and continued investments in our JD Edwards Center of Excellence enable our customers to experience certainty in their Oracle investments.”

–Mohammad Tauseef, Global Head of TCS’ JD Edwards Practice

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Artwork provided. Please do not recreate.

Date : 31 I 01 I 2007Title : TCS Company Mark - Stacked - 3 linesDesign Magger : Gargi SharmaProject Co- ordinator : Vishal JhunjhunwalaColour : Pantone 2427 CSoftware Formats : CorelDraw 11, Adobe Illustrator CS2

IMPORTANT : COLOURS USED TO CREATE THIS MECHANICAL ARE FOR VISUAL SUGGESTION ONLY. USE PANTONE COLOUR SWATCHES TO MATCH FOR CORRECT COLOURS. EVEN THOUGH THIS MECHANICAL HAS BEEN CHECKED FOR ACCURACY, PLEASE DOUBLE CHECK PRIOR TO RELEASE TO THE VENDOR. IF INSTRUCTIONS ARE FOUND DEFICIENT, PLEASE CONTACT corporate.o�ce@tcs.com

TCS Company Mark - Stacked - 3 linesFor use in 2D applications

Tata Consultancy Services Identity Guidelines I Jan 2007

Guide-sheet developed by Design Services, Corporate MarketingCopyright © 2007 Tata Consultancy Services Limited

For more information, visit info.tcs.com/JDE

Chacko Thomas, Director of JD Edwards North America Practice, TCS

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IT ServicesBusiness SolutionsOutsourcing

In a fast-evolving marketplace which demands leadership that brings results, there exists a way of certainty: Tata Consultancy Services (TCS). With TCS as your strategic advisor and partner, the ever-changing new landscapes of business become new vistas of opportunity, from digitally connected consumers to big data to emerging markets to end-to-end solutions for transforming your organization. TCS offers you market-proven, world-class experience, expertise and guidance to show the way for your business to evolve. We partner with customers to optimize processes and resources, and garner business benefits through a robust deployment of JD Edwards solutions through results-oriented relationships. Visit http://info.tcs.com/JDE and you're certain to learn more.

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Founded in 1848 following the merger of two Scottish family businesses, United Biscuits has been producing well-known sweet

and savory treats for over 100 years, including McVitie’s Digestive Biscuits, Carr’s Crackers, and KP Nuts. A leader in its field in Northern Europe, United Biscuits has been experiencing strong international growth from North America to the Middle East, Africa, and Australia.

IT has always had a strategic role at United Biscuits, and the company continually invests in deploying the best and most efficient tools to maintain its competitive advantage. With over 450 end users, Oracle’s JD Edwards applications are at the core of United Biscuits’ IT strategy in Northern Europe, where United Biscuits uses the enterprise resource planning (ERP) system to manage finance, manufacturing, and distribution. A JD Edwards customer for more than 15 years, United Biscuits started out on JD Edwards World, upgraded to JD Edwards EnterpriseOne 8.9 in 2005, and in 2011, made the move to JD Edwards EnterpriseOne 9.0.

The Data Conversion ChallengeIn preparation for the JD Edwards EnterpriseOne 9.0 upgrade project, the technical team assessed the quantity of United Biscuits’ JD Edwards application data. Since the previous upgrade, the business had grown substantially, and estimates suggested that converting the 560 gigabytes of data could take as long as three days. The upgrade team members quickly realized that they needed a secure, efficient, and cost-effective way to convert all the data. The team wanted a tool that would deliver results quickly, would not demand too much of an IT time investment, and would purge and archive the ERP data with integrity. They began to search for a data purging and archiving tool that would both solve the immediate problem and add value over the long term.

The ARCTOOLS SolutionAfter evaluating various solutions, the IT team decided to use ARCTOOLS, a leading purge and archive solution for JD Edwards EnterpriseOne and JD Edwards World, because it is a proven, easy-to-use solution that has been used by more than 350 JD Edwards customers worldwide.

Getting business buy-in from the start was essential to the project’s success. The project team communicated the business benefits and implementation methodology to business users, who were reassured that they would not lose any of their important data. As a result, project delays due to resistance from end users were avoided.

A Quicker and Safer UpgradeARCTOOLS reduced JD Edwards application data by more than 50 percent—from 560 to 230 gigabytes. Tens of millions of records were purged and archived, and considerable savings were made in terms of data conversion. Prior to the upgrade, it was estimated that data conversion would take as long as three days. After the ARCTOOLS project, data conversion was successfully completed in just one day.

“ARCTOOLS is a powerful and easy-to-use tool—but perhaps most importantly, it is a proven solution,” says United Biscuits Business Analyst Paul Hoogenbosch. “Knowing that our data was safe and that so many other JD Edwards customers had already tested the tool made project sign-off and business user buy-in much easier.”

Developed in collaboration with Oracle and extensively tested at several JD Edwards sites, ARCTOOLS provides a proven and efficient purging engine. An intelligent front end allows ARCTOOLS to be set up without the user needing in-depth JD Edwards technical knowledge. The software allows the user to choose how the purges are managed—either by carrying them out in one run while users are on the system, or by running multiple smaller purges. This effectively reduces the resource impact of the purge on the system.

“ARCTOOLS not only helped us deliver a safer and more efficient upgrade—it also helps us to keep our database at an optimal size, ensuring that ERP performance is maintained and database tuning and backups are completed quickly and easily,” says Hoogenbosch.

Delivering Safer and More Efficient UpgradesARCTOOLS helps United Biscuits achieve a quick, stable, and cost-effective data conversion during JD Edwards upgrade.

For more information, visit arctools.com

S P E C I A L E D I T I O N

A D V E r T I S I N g S U P P L E M E N T PrOFIT JD EDWArDS

To learn how ARCTOOLS can help you optimizeyour JD Edwards data, visit www.arctools.com

or call us + 1 508 435 8243

Optimizing data from Oracle’s JD Edwards applications is not justabout reducing storage costs, it also delivers bottom-line benefits by

helping your end-users and IT team to work more efficiently.

Oracle and Java are registered trademarks ofOracle and/or its affiliates. Other names may be

trademarks of their respective owners.

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Power USerSEnergy Alloys refines upgrade process and business operations to ride oil industry boom.By Alison Weiss | photogrAphy By pAul s. hoWell

It’s a good time to be in the oil business— particularly in the U.S. New extraction technol-

ogy, high crude oil prices, and improved access to new fields are fueling U.S. petroleum production. In fact, the U.S. Energy Information Administration (EIA) reports that domestic oil production in 2012 will reach an eight-year high, averaging 5.74 million barrels per day, an increase of 170,000 barrels per day compared to 2011. And EIA forecasts 20 percent growth in production over the next 10 years.

Profit JD EDWArDS SPECiAL EDitioN August 2012

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However, it’s not just petroleum companies that benefit from this oil boom. Executives at Houston, Texas–based Energy Alloys have also seen a dramatic surge in demand for their company’s oil field metals, services, and solutions for global oil and gas companies. The private company, founded in 1995 with five employees, now has 550 employees in eight countries to deliver oil field–specific inventories of tube, bar, stainless steel, and engineered steel products. Energy Alloys’ services organiza-tion also offers made-to-order manufacturing for semifinished components and offers consulting for clients who need assistance choosing materials.

But taking advantage of the oil surge requires executives at Energy Alloys to properly manage inventory and supplier relationships. That means staying in sync with partners in Japan, North and South America, and Europe to ensure the continuity and competitiveness of supply. Keeping pace with such a fast-moving industry means keeping enterprise IT systems operating at optimal levels—and making sure those systems are truly sup-porting the business.

But that’s a tall order for an IT department that runs lean with a staff of eight full-time and two contract employees. So when it came time for the company to upgrade Oracle’s JD Edwards EnterpriseOne enterprise resource planning (ERP) system, Energy Alloys’ IT staff did a complete review of busi-ness operations and worked with an Oracle partner to keep the systems pumping. The results: a complete ERP upgrade in 60 business days with a budget of less than US$15,000.

Pay Now or Pay Later James Watson, chief process officer at Energy Alloys, attributes the success of the project to a key decision to manage the ERP upgrade in an innovative way. Rather than approach it as a self-contained, lengthy, and high-cost project, Watson and his team used a strategy to “operationalize” the upgrade. “When you purchase software, it’s not a one-time event. You’re making an investment buying all future upgrades, enhancements, and features,” he says. “You build a regular upgrade cycle into your cost structure—it’s a small increment to your normal operating budget. So, we’re not going to the business and saying, ‘We need a million dollars to do this upgrade.’”

Watson believes that scheduling an ERP upgrade every three years as part of regular systems management makes more than just prudent financial sense—it minimizes the time needed to complete an upgrade because fewer changes are required each time. In addition, a regular upgrade schedule ensures that the system is as full-featured and agile as possible to help Energy Alloys keep pace in a booming industry. “Companies that keep pushing off upgrades are faced with humongous challenges implementing a new ERP system or reimplementing their cur-rent ERP system,” observes Watson. “Or they spend a ton of time getting the system current. It’s a misnomer about upgrade costs. You either pay now or you pay later.”

According to D. Eric Maikranz, director of the JD Edwards Upgrade Programs and Technology Office at Oracle, the older, traditional paradigms around upgrading ERP systems have dic-tated hefty investments of time and money—averaging between

SNAPSHOT ENERGY ALLOYS ealloys.com

Location: Houston, TexasIndustry: Energy/oil field products and servicesEmployees: 550Revenue: US$410 million in 2011Oracle products: JD Edwards EnterpriseOne applications, Oracle Business Intelligence Publisher

JAMES WATSONChief Process OfficerLength of tenure: Four yearsEducation: CPA; BS in accounting and MBA, , University of Houston–Clear LakePersonal quote/mantra: “ Character is doing what’s right when no one is looking.” —J.C. Watts

James Watson, Chief Process Officer, Energy Alloys

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12 and 36 months long and costing anywhere from seven to nine figures. It’s no wonder when surveyed by industry experts that respondents often cite concerns about costs and disruptions to business as the main reasons they avoid upgrades. But the experience at Energy Alloys clearly illustrates the real possibility of managing an upgrade project economically and in a work-able time frame.

The JD Edwards applications team at Oracle has adopted the lessons learned by Energy Alloys and other customers who have completed their upgrades quickly and economically into an accelerated upgrade methodology. This methodology enables JD Edwards EnterpriseOne customers to upgrade their systems in 100 days or less (details at upgradejde.com).

Not Repeating History To be sure, it hasn’t always been smooth sailing at Energy Alloys. Jimmy Livingston, inventory integrity manager at Energy Alloys, began working at the company more than a decade ago and clearly remembers the challenges the IT department faced managing previous upgrade projects. Several years ago, he was part of the team that provided extensive training to help brand-new users migrate from a DOS-based system to JD Edwards EnterpriseOne 8.11. “It was like going from the Stone Age to the twenty-first century for them,” he says.

Watson joined Energy Alloys during the 8.11 migration project. It was costly and time consuming because the IT team had to reimplement the application due to the way the develop-ment, customizations, and upgrades had been managed. “From Day One, when I got on board, besides wrapping up the current project, I focused on building a new structure so that we never had to deal with the same issues again,” he says.

In 2011, Watson knew it was time to test his operationalize upgrade strategy. Management was eager to upgrade to the lat-est release, JD Edwards EnterpriseOne 9.0, to take advantage of new functionality, better ease of use, and middleware enhance-ments. However, time was of the essence to complete the

upgrade in less than three months to accommodate several huge projects that needed to make use of the expected new features.

Such strict time constraints could have derailed the project from the start, but Watson and his team also had to contend with another potential project curveball. Because upgrade costs are managed as a small increment to the regular operating budget, there would be almost no additional funds available for upgrading. The team would need to find a way to operationalize at zero cost to the company.

For some, these obstacles would have been insurmountable, but Kaushik Ray, director of business process management (BPM) applications at Energy Alloys, was up for the challenge. “I’d done JD Edwards upgrades in the past, and so had some of my team members, but this time we needed to be innovative. We laid out a high-level diagram and realized that everything boiled down to reducing the scope,” he says.

Upgrade with a TwistRay and the team agreed that the upgrade would need to be a technical upgrade—but with a twist. They decided to use an agile project management method where requirements gath-ering, analysis, development, and testing would occur simul-taneously to meet the tight project deadline. Then, the focus morphed from a purely technical to a functional discussion. The team decided to look at every business process in the organiza-tion—procurement, order management, accounts payable, and more—and review every customization developers had created over the previous five years to see which ones still made sense. If there was no longer a business purpose for a modification, it would be eliminated.

This review is absolutely consistent with enterprise IT best practices. According to Larry Bonfante, author of the 2011 book Lessons in IT Transformation, because enterprise technology plays such a prominent role in modern business it is critical for IT personnel to understand business processes and to align with real business operations. “Businesses, no matter the size or the

“It’s no longer It and the busIness. . . . It Is part of the busIness and Is accountablefor the same goals.” —James Watson, Chief Process Officer, Energy Alloys

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industry, depend on technology to engage with stakeholders. IT staff need to understand the processes in a business and the cus-tomers that a business services,” Bonfante says. “By leveraging technology, you can totally transform the way you do business and the way you engage with people.”

Indeed, Livingston was impressed that Ray and his team were so hands-on during the due diligence process. The IT team actually came down to the shop floor to learn firsthand about JD Edwards EnterpriseOne and specific work processes. “They talked to the people who are doing their jobs day in and day out and are the real experts, and it opened up the lines of communi-cation,” observes Livingston. “It started the conversation about ways to do something quicker by using JD Edwards instead of doing things outside the system.”

For Watson, the team’s approach to validating processes helped cement a new BPM focus he wanted to implement across the IT organization (see sidebar, next page). He was encouraged that his staff went beyond simply gathering user requirements and instead worked to gain knowledge so they could support and improve processes in the future.

“We realized that we didn’t know the company that well, and the JD Edwards system had all these developments and modifications that had been done by others over the years,” says Ray. “But it was an opportunity for my team to take ownership of the implementation.”

Smart SupportIn just three weeks, Ray and his team accomplished the task of identifying and reviewing 600 customized objects—reduc-ing the number to 150 that needed to be brought over as part

of the upgrade. But the team knew it would need help if it hoped to stay on track to finish the upgrade in 60 business days. Fortunately, Energy Alloys could rely on support from Oracle partner Smartbridge.

Based in Houston, Texas, Smartbridge specializes in offer-ing solutions and lifecycle management services spanning the JD Edwards EnterpriseOne product suite. In February 2011, Smartbridge began providing configurable network comput-ing (CNC) managed services for Energy Alloys’ JD Edwards EnterpriseOne implementation under a multiyear support contract. What makes the contract unique is that the monthly fee covers the cost of upgrading—at no additional charge at the time of the upgrade. It’s a very cost-effective arrangement for Energy Alloys, but more importantly, it enabled Watson and his team to tap into Smartbridge’s deep expertise with JD Edwards EnterpriseOne upgrades to ensure the project would finish on time and on budget.

When Energy Alloys management notified Smartbridge that they wanted to begin the upgrade process, Smartbridge assigned them a project manager for client coordination work, as well as an offshore project team based in India—whose members, as official Smartbridge employees, were already familiar with all the Energy Alloys staff, processes, and technology.

“Leveraging our offshore team was one of the key drivers of how we kept costs down,” says Jeremy Shearer, director of enterprise technologies at Smartbridge. “It actually accelerated the timeline of the project because we’d coordinate during the day, and our very competent offshore technical development and CNC team would get the work done overnight.”

To keep the project development work on the 150 custom-ized objects on track, Energy Alloys leadership decided to

Energy Alloys’ tube, bar, and engineered steel products for the oil industry (above) have led to significant growth for the business—especially in the wake a historic surge in the oil market. James Watson’s team worked closely with line of business managers (right) to map business processes to IT function.

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spend approximately US$15,000 to delegate to the offshore Smartbridge team the work needed to make high-volume cos-metic changes to objects, while Ray and his team worked on the more-complex changes.

So the Energy Alloys team tackled modifications to a sales order entry object and an invoice print object that required custom retrofitting for steel industry–specific calculations. At the same time, the Smartbridge team focused on objects targeting packing lists and purchase orders. Overall, it was a very collab-orative effort.

And to Shearer’s mind, other companies upgrading JD Edwards EnterpriseOne applications can achieve similar cost-effective results. Over the past nine years, Smartbridge has effectively leveraged global teams to deliver value with successful JD Edwards EnterpriseOne projects for several clients. “One of the things unique to Energy Alloys is the limited customiza-tion they did,” he says. “It made the upgrade easier to swallow because they didn’t have to go through extended retrofitting and the associated testing.”

Upgrade? What Upgrade? Ray and his team worked diligently to keep a tight rein on the scope of the JD Edwards EnterpriseOne upgrade. So when it came time to go live over the Fourth of July weekend in 2011, things went smoothly—to the point of being anticlimactic. Users were pleased to find that while few changes were actually visible to them (which was by design), they experienced benefits such as faster system response time and a simplification of purchase order creation. The team received a similar reception at the executive level. “It didn’t even register,” says Watson. “One of our executives said, ‘Oh, you had an upgrade this weekend?’”

But Ray and his team have not been idle since the comple-tion of the upgrade. They’ve added a variety of new modules to the JD Edwards EnterpriseOne system, including JD Edwards EnterpriseOne Manufacturing Management and JD Edwards EnterpriseOne Project Costing, and they are in the process of implementing JD Edwards EnterpriseOne Configurator, in conjunction with the JD Edwards EnterpriseOne Sales Order Management module.

Management is definitely seeing a payoff in terms of keeping the company streamlined and agile in the fast-paced petroleum services industry. “We believe that the technology we have invested in, along with our talent, will enable us to achieve efficiencies,” says Fran Bobb, senior vice president and COO at Energy Alloys. “We were able to dedicate the resources to truly support JD Edwards internally, limit our con-sulting fees, and operationalize upgrades to ensure our return on investment.”

And while Watson knows that not every IT staff will be able to upgrade their JD Edwards EnterpriseOne systems so economically—particularly if an organization is on an older release—he has strong words of advice: stop thinking of upgrades as projects. “Start building the upgrades into your sup-port and maintenance of the operation,” he says. “And begin to recognize that upgrades are part of the value of the purchase.”

Alison Weiss is a freelance writer in the San Francisco Bay Area and a frequent contributor to Profit.

BUsiness Process UPgrade

Energy Alloys’ successful upgrade of Oracle’s JD Edwards EnterpriseOne enterprise resource planning (ERP) system in 2011 helped spark a new business process management (BPM) initiative to extend IT into Energy Alloys’ business to help the company stay on top in the volatile energy industry. All value-added IT activities, including business intel-ligence, ERP application develop-ment, project management, and process improvement, are now part of a new group, the BPM depart-ment. James Watson, whose new title is chief process officer, heads the department. “It’s no longer IT and the business. It’s not an and/or conversation,” says Watson. “IT is part of the business and is account-able for the same goals.”

Now, BPM principles are a big part of every IT project at Energy Alloys. It’s no longer enough to sit down with users, gather requirements, and then

build and deliver a system. Business analysts focus on re-examining pro-cesses and mapping them. “We’re still honestly in the infancy of BPM,” Watson says. “We haven’t even built up the continuous improvement side of the organization.”

Still, management is very pleased with the results the BPM group has achieved so far. Watson says, “Our focus is on processes and under-standing the business—and not just delivering IT solutions.”

For More inForMation

Oracle’s JD Edwards EnterpriseOne bit.ly/OX2oDPOracle Solutions for Oil and Gas bit.ly/N4gI7z

“Companies that keep pushing off upgrades are faCed with humongous Challenges implementing a new erp system or reimplementing their Current erp system—or they spend a ton of time getting the system Current. it’s a misnomer about upgrade Costs. you either pay now or you pay later.” —James Watson, Chief Process Officer, Energy Alloys

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Capscient derived its name from its busi-ness principle of “collaborating applica-tions, science, and technology” to bring

maximum value to customers. The technology solutions provider, based in Dallas, specializes in implementing Oracle’s JD Edwards EnterpriseOne for midsize companies. Capscient Cofounder and President Kalanithi Venkatesan discusses how Oracle Business Accelerators can help midsize companies get the full value of Oracle solutions while saving valuable resources.

What are the IT pain points for midsize companies?Midsize companies are conscious and cautious about the time and money they want to spend on an IT project. They don’t have a large IT staff, and they are focused on spending their resources on growing the business. At the same time, they find themselves at a point where their growth has led to a surge in data and multiple complex business processes, which they can’t manage through siloed software systems and spreadsheets. They need all that data to flow seamlessly between the financials, inventory, sales, and procurement. In other words, they need an enterprise resource planning (ERP) system such as JD Edwards EnterpriseOne.

Why do you recommend Oracle Business Accelerators for midsize ERP customers? ERP systems can be costly to implement and manage. Enterprises with significant IT resources can hire staff just to handle the ERP software. Midsize companies need the capabilities of ERP, but at the same time, they want to have it within their budget. That’s where Oracle Business Accelerators for JD Edwards EnterpriseOne come in. Oracle Business Accelerators are predefined methodologies that enable a quick jump-start of implementations or upgrades for Oracle solutions, lowering the total cost of ownership. Instead of having to spend resources tailoring the implementation specifically for the customer, they enable out-of-the-box implementations customized by industry. This is what resonates with the CIOs and CFOs of midsize companies— “I can get to where I need to be, I know what I’m going to have at the end, and it’s fairly easy

to implement. I can upload it, I can use these automated screens, I have all sorts of options in order to do this correctly, and it gives me a guided path to implement JD Edwards.”

What benefits can companies expect to see with Oracle Business Accelerators?Midsize companies can reap rewards on both the business and IT side. By implementing Oracle Business Accelerators for JD Edwards, the CFOs will immediately start to gain visibility into the business. They will be more efficient, and they will be able to make better business decisions. On the IT side, the CIO won’t need to hire and manage an internal team to customize and maintain the ERP system. The savings provided through using Oracle Business Accelerators can be used to grow the business, instead of on operational expenditures.

What value does Capscient bring to JD Edwards EnterpriseOne customers?Our team has numerous years of experience working with JD Edwards. Our consultants have an average of 15 years of industry experience, so we bring depth and knowledge to the customers. We are thought leaders in the field, with published books on JD Edwards. We use the Oracle Business Accelerators methodology for JD Edwards implementations, so we know best practices. We are committed to our partnership with Oracle, and to ensuring that our customer base has predictable, fast implementations of JD Edwards software. We also offer CAPFLEX, an offering which includes both Configurable Network Computing (CNC) and application development. Based on your needs, the CNC, technical, and application resources can be onsite, remote, or offshore. We are a consulting company to start with, but we become a trusted adviser to our customers.

Accelerating the Midsize BusinessCapscient enables fast, predictable implementations of JD Edwards EnterpriseOne with Oracle Business Accelerators.

For more information, visit our Website at capscient.com or e-mail us at info@capscient.com

Kalanithi Venkatesan, Cofounder and President, Capscient

S P E C I A L E D I T I O N

A D V E r T I S I N g S u P P L E m E N T PrOFIT JD EDWArDS

Technology Is Constantly Moving and Capscient Will Help You Keep UpWhen it comes to JD Edwards consulting and implementations Capscient delivers a leaner, more streamlined model using consultants with an average of 15 years of experience. The benefi ts? Increased personal attention, better value and faster results.

JD Edwards o� erings include:■ JD Edwards EnterpriseOne and

World Implementations■ JD Edwards EnterpriseOne Business

Service Integrations■ Upgrade Assessments■ Upgrade Implementations■ CAPFLEX■ CNC■ Oracle Fusion Middleware■ Report Development■ Training & User Adoption

Our vision is to be the premier value added JD Edwards consultancy of the nation. Our approach is customized providing a legacy of return for our clients.

972.807.7560 I info@capscient.com www.capscient.com

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Since its inception in 1970, Datacolor has been a global leader in color management solutions and technology for the world’s

leading brands, manufacturers, creative profes-sionals, and consumers. Datacolor’s innovative solutions help customers in more than 65 countries consistently achieve the right color.

The economic crisis caused Datacolor to examine its processes in an attempt to increase efficiencies and decrease costs. Datacolor utilized Oracle’s JD Edwards EnterpriseOne as its enterprise resource planning (ERP) system, and a third-party solution as its customer relationship management (CRM) system. Once a salesperson entered an order into the CRM tool, he had to submit an order form to the back-office employees, who would then manually enter the account, order, and contact information into JD Edwards EnterpriseOne.

“The real challenge was, how do we integrate these two systems and avoid the cost of the resources that would be required if we elected not to integrate them,” says Mark Callahan, director of IT at Datacolor.

A Tool to Foster CommunicationDatacolor needed a connector between the two systems. After receiving positive recommendations from customers, Callahan selected Oracle partner Forza Consulting, which would implement Magic Software’s Magic xpi Integration Platform (formally known as iBOLT). Magic xpi is a server that enables communication between JD Edwards EnterpriseOne and third-party vendor software.

Datacolor IT and Forza spent a week mapping the data between the systems, so that information would flow to the proper location. Now, when a salesperson generates an order in the CRM tool, the information is automatically sent to the Magic xpi engine. Using the mapping rules, Magic xpi feeds the information into JD Edwards EnterpriseOne. From there, back-office employees can access the information to send order and shipping confirmations to the customer. The system also sends the order out for production. Conversely, when an order status is updated in the JD Edwards ERP tool, Magic xpi feeds it into the CRM tool, so a salesperson can track order status in real time. Both the back office and the sales team have the complete information about customers and orders at all times.

“The whole goal was to touch the data just once and then send it where it needs to go. So far, we’ve been able to achieve that,” says Callahan.

The Benefits of Shared DataBy marrying the two systems together using Magic xpi, the company has cut costs in data entry. “One measurable benefit right out of the gate is that we’ve cut our data entry in half,” says Callahan. “We’re able to put the data in once and have it update in several areas automatically, which is going to result in a huge amount of resource and cost savings down the road.”

Datacolor’s systems have more accurate data, which will reduce redundancies and improve customer satisfaction. “The fewer times data is entered, the less chance there is of creating duplicates and data entry errors,” says Callahan. “That will make our future correspondence with customers much more reliable.”

Customers will also benefit from customer service’s ability to see order information and updates in real time. “If I ship your order out today and you call customer service tomorrow, they would be able to tell you the order ship date, the invoice number, and the serial numbers at your site,” says Callahan. “So improved customer service is a huge benefit.”

Callahan says he would recommend Forza Consulting’s implementation of Magic xpi for JD Edwards customers who need a reliable integration solution.

“From the very start, Forza’s knowledge of and experience with JD Edwards and Magic xpi made the whole process much easier,” says Callahan, “and every specification that we needed, the software was able to do. It’s relatively easy to configure, and it appears to be very reliable. I’m excited about going forward with it.”

Simplifying ERP IntegrationDatacolor improves efficiencies and customer satisfaction with Forza Consulting’s implementation of Magic Software’s xpi Integration Platform

Learn more about Magic xpi at magicsoftware.com

S P E C I A L E D I T I O N

A D v E r T I S I N g S u P P L E m E N T PrOFIT JD EDWArDS

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Save time, automate your package builds

PACKMAN. The JD Edwards EnterpriseOne Package ManagerPACKMAN is the ultimate package build and deployment solution. This tool, which is embedded in Oracle’s JD Edwards,

signi� cantly reduces the time required for assembling, building and deploying packages. With PACKMAN you can automate

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PACKMAN eliminates the manual steps required in the package build process and in turn reduces the risk of errors, ensuring you

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Forza adv PackmanV6.indd 1 17-07-12 09:56Untitled-2 1 7/23/12 10:41 PM

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We believe that being flexible means having choices. Afterall, your company must be adapted to your customers needs.We are specialized on the most important Oracle Solutions.in order to minimize risks, streamline business processes,reduce costs and complexity of your IT environment.

We have performed services for more than 120 customers of Oracle´sJD Edwards applications in diverse industries and geographies working for local and multinational companies with different challenges includingbest owned practices and local rules and taxes.

Our people´s JD Edwards experience guarantees the results we provide toour customers in implementations, migrations, training, support andtuning of different areas like CNC, tools and functional requirements.

“Oracle is a registered trademark of Oracle and/or its a�liates. Other names may be trademarks of their respective owners."

PA12_JDE_036.indd 1 7/24/12 11:31 AM

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Technology Powered. Business driven.

Mike Garris (right), Executive Director, LOGISSNAPSHOTLOcAL GOverNmeNT INfOrmATION SySTemS (LOGIS) logis.org Headquarters: Golden Valley, MinnesotaIndustry: Local government/information technologyemployees: 52revenue: US$8.2 million in 2011Oracle products: JD Edwards EnterpriseOne Financials, JD Edwards EnterpriseOne Capital Asset Management, JD Edwards EnterpriseOne human capital management and supply chain applications

mIke GArrISExecutive DirectorLength of tenure: 23 yearseducation: BS in computer science, Colorado State UniversityPersonal quote/mantra: “ I believe in the reverse organizational pyramid; I’m at the low point, providing resources to make all others successful.”

PA12_LOGIS.indd 40 7/6/12 1:54 PM

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Back in 1972, seven city finance managers gathered in a small suburb of Minneapolis to discuss their need for a new accounting system. None of them could afford to purchase the latest enterprise-

caliber technology, so they decided to pool their resources. The group created Local Government Information Systems (LOGIS), an intergovernmental service bureau, to provide

PuBlic Service In an era of deficit control, LOGIS delivers enterprise-caliber technology to public agencies.By DaviD Baum | PhotograPhy By mark LuinenBurg

PA12_JDE_LOGIS_R1.indd 41 7/16/12 1:28 PM

software applications, data processing facili-ties, and management information systems via a shared services environment.

During the intervening four decades, LOGIS has evolved into a cooperative partnership that serves 45 governmental entities and more than 2.1 million residents—about 40 percent of the state’s population. It includes 37 cities ranging from 10,000 to 100,000 residents, 4 counties, and several intergovernmental agencies such as the Metropolitan Airports Commission, the Northwest Community Television group, and the Minnesota Valley Transit Authority.

“Local government entities generally can’t afford world-class ERP [enterprise resource planning] solutions,” suggests Mike Garris, executive director at LOGIS. “A shared IT environment provides superior software func-tionality and creates a backbone for many types of back-office solutions.”

To deliver on the promise of shared services IT, LOGIS management standard-ized the computing platform on Oracle’s JD Edwards applications for accounting, capital asset management, human resources, and payroll. The backbone of the JD Edwards infrastructure is a private cloud that allows LOGIS to leverage economies of scale while maintaining autonomy in overall governance (see sidebar, “A Private Cloud for the Public Sector”). Each member can subscribe to software functionality from Oracle and other vendors. By utilizing highly efficient cloud-based applications and services, members are free to focus on their core missions.

“Pooling resources enables better purchasing power, lead-ing to lower costs for hardware, software, implementation, maintenance, support, backup, and disaster recovery services,” Garris says. “At a time when most local governments are starved for resources, city governments and municipal agencies in Minnesota have largely avoided these problems by teaming up to create a shared services model.”

Private Sector LessonsLOGIS operates like a private company, with a board of direc-tors drawn from the various member organizations. Its modern IT infrastructure includes a fully functioning “hot site” located 13 miles from the main data center that includes duplicate serv-ers, network communications, and databases for all critical appli-cations. The application load is balanced between these two fully functioning operating environments, with automatic failover in the event of a mishap. To maximize performance and security, LOGIS created a fiber-optic network that spans hundreds of miles around the Twin Cities.

Shared service environments are becoming progressively more

popular among state and local governments, many of which are struggling to do more with less and to maximize their investments in information technology. As government services move online, having nimble information systems becomes increasingly impor-tant. Upgrading is expensive, and many municipalities don’t have the budget for capital improvement projects.

“With most governments squeezed down to the last penny, it’s not like agencies can go out and shop for new software whenever they want to, let alone set up this type of network and disaster recovery operation,” says Daryl Sulander, finance manager at LOGIS. “It’s hard enough just to update your systems to stay current with all the changes in payroll regulations, taxation, and so forth.”

Previously Sulander served as finance director for New Hope, a city on the outskirts of Minneapolis with 21,000 residents that has been a LOGIS customer for 20 years. Having experienced LOGIS as both a supplier and a customer, he believes it repre-sents a model that provides its members with the best of both worlds: local autonomy and shared costs. All members share the JD Edwards applications, yet each member has its own database

David Schleicher (right) and Mike Garris (left) deliver world-class ERP functionality to local governments.

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instance, physically segregated from the others. Costs are allo-cated based on the number of modules and the amount of disk space they use, along with a variety of metrics such as full-time employee count, number of W-2s generated, and the number of financial transactions that hit the general ledger.

Sulander currently manages a staff of five people that sup-ports the JD Edwards environment. As finance manager, he is also responsible for internal accounting, using a cost-allocation model to equitably bill for LOGIS services.

“Our JD Edwards system can accommodate very small orga-nizations with simple needs as well as larger organizations that require much more complexity,” he says. “It has the flexibility

and robustness to handle a disparate mix of users.”

Technical ProgressDigital government is not just about buying and installing computers. Rather, it involves redesigning the way a govern-ment works and efficiently executing projects while actively managing change. For example, prior to deploy-ing JD Edwards, LOGIS ran disparate systems for finance, payroll, and HR. There was little cohesion among its enter-prise applications. As Garris tactfully puts it, “Working with multiple vendors created an interesting set of issues.”

Garris’ organization wanted to find a modern ERP solution with tight integrations among these major applica-tions. “We looked at all the major players,” he recalls. “The JD Edwards applica-tions clearly represented best practices we thought would be helpful to our users.”

Since then, Oracle has continued to improve its industry-leading ERP system to add new functionality, thereby creating a robust and flexible Web-based solution.

“We’ve had no reason over the last dozen years to go looking for something else,” Garris adds. “Despite our growth, the effi-ciency we obtain from our cloud-based applications means that we have not had to hire additional full-time employees. Oracle’s decision to standardize on Web browsers and other IP-based technologies has enabled us to support more users with the same set of staff.”

LOGIS’s progression from a mainframe to a cloud environ-ment is most visible in the user interface, which has evolved from a character-mode “green screen” to hosted Citrix applications to a pure Web client.

“Oracle has a good roadmap for the JD Edwards applica-tions and has continued to add new functionality,” explains David Schleicher, JD Edwards applications supervisor and business systems analyst at LOGIS. “We’ve seen impressive gains with the user interface. Oracle continues to release functionality that makes the software easier to use.”

In addition to sharing this industry-leading technical infrastructure, all LOGIS members benefit from an ongo-ing exchange of ideas and best practices. Each member can choose how much or little involvement they want to have in the technical and business decisions that affect the consortium.

David Schleicher (left) says LOGIS users can get a good understanding of business processes within a few days.

“We’ve seen impressive gains With the user interface. Oracle cOntinues tO release functiOnality that makes the sOftWare easier tO use.” —David Schleicher, JD Edwards Applications Supervisor and Business Systems Analyst, LOGIS

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They can be involved in technology selection and testing, in troubleshooting, and in recommending enhancements and cus-tomizations—or they can simply sit back and take advantage of all the new functionality.

Rapid Ramp-UpOnboarding a new LOGIS member within the domain of finance, HR, or payroll is typically a three- to six-month cycle. Once implemented, learning the software is relatively easy.

“Within a couple of days, you can acquire a very good understanding of the processes within the various financial modules,” Schleicher says. “The core functionality is the same throughout the system. That reduces the learning curve, since your skills readily translate from one module to another.”

Currently there are approximately 300 business users and 2,000 self-service users. Most of them see an immediate gain from a user interface and usability standpoint, according to

“WE lookEd at all thE major playErs. thE jd EdWards applications clEarly rEprEsEntEd bEst practicEs WE thought Would bE hElpful to our usErs” —Mike Garris, Executive Director, LOGIS

Thanks to the work of Mike Garris (right), David Schleicher (left), and LOGIS shared services, cities in Minnesota have saved as much as US$6 million.

44

Technology Powered. Business driven.

PA12_LOGIS.indd 44 7/6/12 1:56 PM

Schleicher—such as being able to export data to Microsoft Excel with a couple of clicks and to customize inquiry and data entry forms. Productivity improve-ments are equally marked, thanks to the tight level of integration among the JD Edwards modules.

“All of the accounting information and the chart of accounts are set up in the general ledger and validated in payroll when time cards are entered, so there is no way you can inadvertently apply an employee’s time to business units or accounts that don’t exist,” explains Schleicher, citing one example. “Once the payroll is processed, you can easily make a pro forma journal entry to revalidate that the time cards are applied to still-valid accounts, along with the associated deductions and benefits. It’s simply a mat-ter of posting it to the general ledger, and that component of it is completed.”

Additional integration from the payroll system to the accounts payable system makes it easy to review and post deductions and benefits for payments to vendors. “JD Edwards automates the workflow and ensures that the data is accurate from one module to the next, while minimizing rework and manual data entry,” Schleicher adds.

Procurement and inventory systems are also integrated with each other and with the general ledger. For example, once a purchase order is approved, a commitment is set up in encumbrance accounting. Later, when a receipt is entered against that purchase order, the transactional data automatically flows to

the general ledger and updates the inventory balances. Thanks to its basis in open standards, JD Edwards’ integration

extends to third-party applications as well, such as to the utility billing system that many LOGIS municipalities use to charge for gas, water, sewer, and electricity. Previously members had to post monthly journal entries to record data from this billing system into the general ledger, so LOGIS created an interface that posts daily transactions to the proper fund and revenue account. LOGIS created similar interfaces for key systems used by parks and recreation departments and building departments. Members can decide how much detail they want to see in their reports.

“It’s all nicely automated, which permits accounting depart-ments to easily review, approve, and post entries so they always have a current snapshot of their accounts,” says Sulander. “There is no longer the need to double-enter transactions, once in the departmental system and again in the accounting section. They are automatically brought in as journal entries.”

All these little bits of automation add up to big savings. Garris estimates that small cities that joined the LOGIS consor-tium have saved nearly US$2 million each, and large cities have saved in excess of US$6 million, allowing them to deliver more value to their citizens in the form of lower taxes and increased service levels. “We retained an independent financial consultant to compare [the cost of] LOGIS operations versus an indepen-dent city’s operations to run similar types of applications,” he says. “He determined that LOGIS can deliver solutions at 30 to 50 percent lower [cost] than if each city acquires them on their own. On average, a city that leverages our ERP functions can save from US$80,000 to US$250,000 in annual IT costs.

“Once you consider the other stuff that we’ve added over the last 10 or 15 years, such as police systems and permitting applications, we estimate that we have saved our cities more than $100 million to date,” Garris adds.

David Baum is a freelance business, technology, and lifestyle writer in Santa Barbara, California.

A PrivAte Cloud for the PubliC SeCtor

Cloud computing is a model for enabling convenient, on-demand access to a shared pool of configu-rable computing resources. It is easy to make adjustments to the overall computing capacity, thanks to the cloud’s shared and elastically scal-able architecture. There are two basic cloud models: public and private.

While a public cloud includes applications, storage, and other resources that are available to the general public, a private cloud pro-vides those same capabilities but is operated solely for a single organi-zation, such as Local Government Information Systems (LOGIS) and its members. It can be managed internally or by a third party, and can be accessed via the internet or a vir-tual private network.

According to Mike Garris, execu-tive director at LOGIS, private cloud technology has become progres-sively more viable as wide-area networks get faster, bandwidth becomes more plentiful, and elastic scaling technologies support busi-ness growth. Cloud users simply need a client device such as a laptop, desktop, tablet, or smartphone to access a cloud system via the Web.

The cloud provides server-based functionality and data services to the user, with output displayed on each client device.

Oracle enables many types of cloud models using proven tech-nologies that have been evolving for years, including clustering, virtualiza-tion, service-oriented architecture, and management automation. These technologies allow LOGIS to scale its cloud incrementally and adjust resources to meet dynamic business priorities, bolstered by advanced methods for cloud maintenance, access, and authentication.

“Utilizing a private cloud is a good middle ground between placing assets in a public cloud, where you don’t have much security or control, versus doing everything on your own,” Garris says. “Our shift to a cloud model, SaaS [software as a service], and managed services are the newest services available to our members.”

for More inforMAtion

Oracle JD Edwards EnterpriseOne bit.ly/KKJcaHOracle Solutions for Public Sector bit.ly/KQ7IHs

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Profit JD EDWArDS SPECiAL EDitioN August 2012

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ORACLE’S JD EDWARDS ENTERPRISEONE –COULDN’T BE ANY EASIER!The subscription-based hosting solution delivered by iXtend, powered onOracle engineered systems, offers peace of mind to midsize organizationsmanaging financials, distribution, manufacturing, inventory, procurementand human resources. As a single-source SaaS solution, clientsexperience lower overall TCO, ease of implementation, and ongoingsupport. Your software investment becomes an operational cost versus acapital investment. Not to mention, all services are included under thesingle-source model by iXtend, freeing up your internal IT resources.

A key benefit is the pay-as-you-go program for three-year subscriptionmodels, which includes license, maintenance and services in a hostedsolution. Unlike other service providers, everything is managed andscoped for the duration of your subscription. It is all controlled andprotected for you, so you can focus on your business.

OFF MAINTENANCE? A BETTER REASON TO COME BACK!Existing, qualified JD Edwards EnterpriseOne clients can come back toOracle! A perfect solution to protect your ongoing investment, loweryour TCO, and reduce your risk of using a third party maintenanceprovider. Our single-source SaaS solution is the preferred solution tobring your system back to compliance, provide current updates, and runon a state-of-the-art Oracle hosted platform.

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■ Applications Group of North America (AGONA), Inc.Region: North America

As an Oracle Gold Partner, the Applications Group of North America (AGONA), Incorporated providesmanagement consulting and affordable staff augmentation support services to our customers for the entire JD Edwards package suite. Our customers have access to dedicated professionalswith exceptional industry and product design knowledge.We are committed to providing hands-on solutions to help you to achieve your business objectives and goals. AGONA provides incomparable JD Edwards system implementations, upgrades, data conversions, and training. Using a proven methodology for managing our clients’ IT projects, we have earned a reputation for the highest level of client satisfaction and innovative work.

Our commitment to high excellence, integrity, and discipline make us a preferred JD Edwards solutions provider.

Learn more at: www.agonainc.com/Services/Webcast.aspx

■ Capscient CorporationRegion: North America

Capscient, a Gold Level JD Edwards consulting practice, brings sound insights and solid results to help our clients adapt to the ever-changing market. Our goal is to provide our customers with a streamlined, responsive solution that delivers sound results and meets your business requirements today and in the future.

Our consultants have an average of 15 years of industry experience. This experience allows us to effi ciently use Oracle Business Accelerators to reduce implementation time and cost. Oracle has recently rolled out a 100-day upgrade methodology for JD Edwards. Capscient is proud to be a partner with Oracle using this methodology to ensure fast, cost- effective, and predictable upgrades. We also offer an ERP Roadmap that helps customers to chart their IT portfolio.

Learn more at: www.capscient.com

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The universe of Oracle’s JD Edwards partners is vast and knowledgeable—from independent software vendors that

can develop and go to market with products based on Oracle technology, to system integrators that can develop a horizontal or industry practice based on JD Edwards EnterpriseOne functionality. Whether you’re part of a midsize company seeking help in implementing JD Edwards applications within a specifi c budget and timeframe, or a large enterprise looking for an extended capability, there is an Oracle PartnerNetwork member with the skills and expertise to help you get the most out of your JD Edwards environment.

Use this special section to fi nd solutions and services that can enhance and extend your JD Edwards investment.

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■ Shanghai Elitesland Software System Company Ltd.Region: APAC

Shanghai Elitesland is an Oracle Platinum Partner. Elitesland is one of the biggest JD Edwards consulting fi rms located in Shanghai with branch offi ces in Beijing, Qingdao, and Chicago. Elitesland’s services for JD Edwards customers include new implementation, global rollout to China and Asia, China localization, offshore JD Edwards development, and offshore JD Edwards system support. Elitesland also has developed many JD Edwards add-on solutions, including a store management system (including POS), membership service chain store management system (such as fi tness and SPA business), a China fi nance and tax localization package, an HR China localization package, and barcode. Elitesland is focused mostly on industrial manufacturing, chain store retail, trading, and real estate and can also provide services for BI, Oracle’s Siebel Customer Relationship Management, and Kronos implementation.

Learn more at: www.elitesland.com

■ Circular EdgeRegion: North America, LAD, EMEA, APAC

Circular Edge, started in 2003, is a full-service JD Edwards service provider. We work with a single point focus, which is to help our clients enhance their operational effi ciency, customer relations, and profi ts.

We are a resolutely customer-focused company, where the interest of the customer dictates every strategic decision. With our best-of-breed resources, hands-on experience, solution portfolio, and unmatched expertise in complete application lifecycle management, we remain a “top-of-mind” JD Edwards service provider.

As an Oracle Gold Partner, we consistently strive to empower our clients through solutions that help them to be more responsive to their customers’ needs and changing market dynamics.

Learn more at: www.circularedge.com

■ RFgen SoftwareRegion: North America

RFgen Software provides fl exible and reliable mobile supply chain solutions that solve real-world business challenges. RFgen’s wireless and mobile technology platform extends the enterprise and brings real-time access to the workforce. Supporting certifi ed connections to JD Edwards World and JD Edwards EnterpriseOne, RFgen has proven itself to be more than just a data collection toolset. RFgen is a single-platform solution with the fl exibility to accommodate the automation and mobility needs of any user. RFgen is installed and used daily at over 2,500 locations worldwide and supports wireless bar-coding, Vocollect voice integration, device integration (scales, PLC’s, carousels, etc.), and also roaming, batch, or mobile applications requiring on-demand cellular enterprise access.

Learn more at: www.rfgen.com/profi t

■ SyntaxRegion: North America

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America. At Syntax we partner with Oracle and other world-class technology leaders in order to deliver the best combination of hardware, software, and services to our customers. Syntax is a proud participant in the JD Edwards 100 Day Upgrade Initiative. With the SyntaxExpress™ upgrade methodology we accelerate your progress, placing your goals within reach. With over 250 JD Edwards customers and more than 50 JD Edwards EnterpriseOne and JD Edwards World upgrades successfully implemented, Syntax’s staff are experts in providing the best possible services, education, and experience to ensure that your upgrade or new full- scale implementation is a success.

Learn more at: www.syntax.com

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■ TerilliumRegion: North America

Terillium is an Oracle Platinum Partner, specialized in JD Edwards for more than 15 years. With more than 120 consultants and hundreds of JD Edwards projects, our consulting team is unsurpassed in product knowledge, industry best practices, and experience. Our typical clients are manufacturing, distribution, and asset-intensive companies with complex requirements that need rapid, low-cost implementations and upgrades. Terillium’s years of experience, proven success, and focus on client satisfaction ensure a streamlined process and cost-effective solution. Our focus on customer success has resulted in our achievement of the prestigious Oracle North America Titan award for outstanding ERP implementations four years in a row and the award for Outstanding JD Edwards Customer Success Story for each of the past two years.

Learn more at: www.Terillium.com

■ DWSRegion: North America, LAD, EMEA, APAC

Since 1998, DWS has provided software development expertise and technical support to companies that want to customize and extend JD Edwards EnterpriseOne.

Recently, our award winning Dimension Analyze™ and Dimension Professional™ services have assisted customers in Europe, Australasia, and North America with their JD Edwards EnterpriseOne upgrades. DWS is an Oracle Gold Partner and a JD Edwards Certifi ed Specialist. We’ve built an enviable reputation as a true consulting expert in JD Edwards development.

We’re proud to offer a complete range of fi xed-price upgrade services in the JD Edwards market and to offer expertise in the build, customization, design, and integration of your JD Edwards EnterpriseOne system.

We fi nd imaginative ways to solve diffi cult problems—we believe every customer is different and personalize our solutions accordingly.

Learn more at: www.dwsdimension.com

■ ALL Out SecurityRegion: North America, LAD, EMEA, APAC

ALL Out for JD Edwards EnterpriseOne and JD Edwards World is a global security solution designed specifi cally to meet corporate governance requirements. It provides a simple, easy-to-implement and cost-effective solution for your security project.

ALL Out is a family of products that enable you to set up your security, go from “open to closed” and produce compliance reports and segregation-of-duties rules and reports. It provides a simple, easy- to-implement and cost-effective solution for your security and compliance projects.

ALL Out is sold in modules, so you only need buy what you need—making it a cost-effective solution for our customers. Automate your Audit with ALL Out!

Learn more at: sales@alloutsecurity.com or www.alloutsecurity.com

■ E-nnovative SolutionsRegion: Mexico

E-nnovative Solutions is a consulting fi rm and Certifi ed Gold Partner of Oracle. Our mission is to add value to the operations of our clients by collaborating in developing sustainable competitive advantages, with our experience in best practices of world-class IT solutions and focus on providing better effi ciency and operating controls.

Our main goal is to reduce cycle time and process costs and help our clients through the changing process that the new technology integration means in our client’s operation.

• We have been in business since 2002, helpingcompanies in Oracle business solutions.

• We accomplish on time and on budget theengagements with our clients and do not create falseexpectations.

Monterrey Offi ce: 52.81.8345.1050México City Offi ce: 52.55.5598.3635

Learn more at: www.ennovative.com.mx

■ Forza ConsultingRegion: EMEA

Forza Consulting is a consultancy fi rm providing all services related to JD Edwards. Our company is located in the Netherlands and focuses its services on customers in Europe, primarily in the Benelux, UK, and Scandinavia. Forza is an Oracle Specialized partner in the areas of fi nance, distribution, manufacturing, and technical consultancy.

With more than a decade of experience, Forza Consulting is leading in providing both functional and technical support for JD Edwards applications. We have extensive knowledge of integrating JD Edwards with other systems, often making use of Magic iBOLT/XPI middleware. Forza is a preferred trainer for Oracle PartnerNetwork. Furthermore, we provide high-quality managed services with 24/7 support, performance management, and a cloud offering.

Learn more at: www.forzaconsulting.eu

■ RapidReconciler by Andrews Consulting GroupRegion: North America, LAD, EMEA, APAC

As a certifi ed Oracle Gold Partner and a recognized industry leader, The Andrews Group LLC specializes in providing software solutions and a broad spectrum of business, functional, and technical consulting ser-vices centered on JD Edwards EnterpriseOne and JD Edwards World applications.

With over 28 years of experience and a staff of over 80 industry professionals, Andrews has been providing solutions to numerous businesses of all sizes and across a variety of industries. Implementations have ranged from small consulting engagements to global deployments for over 200 customers.

Using Andrews’ RapidReconciler® solution, companies can dramatically streamline the JD Edwards inventory to general ledger reconciliation process. Investing minutes a day is all it takes to drastically reduce the time spent closing the period!

Learn more at: www.rapidreconciler.com

■ Data Systems International, Inc.Region: North America, LAD, EMEA, APAC

DSI® is a worldwide Oracle Platinum Partner with industry specializations in Oil and Gas, Consumer Packaged Goods, and Natural Resources. Through its portfolio of Enterprise Mobility Solutions®, DSI helps businesses increase productivity and profi tability by mobilizing critical on- and off-premises business processes—making them accessible on a variety of mobile devices such as smartphones and tablets.

Enterprisewide mobilization is made possible with dcLINK®, DSI’s mobile application development platform that features Oracle Validated Integrations to JD Edwards EnterpriseOne, JD Edwards World, and Oracle E-Business Suite. dcLINK offers a robust integrated development environment, write-once, deploy-anywhere capabilities, and disconnected application usage. To deliver a complete mobility solution, DSI also provides prebuilt mobile application packages for rapid time-to-value, mobile data collection solutions, labeling software, and mobile hardware devices.

Learn more at: www.DSIonline.com

■ JDEasyRegion: North America, LAD, EMEA, APAC

JDEasy is a provider of application extensions for JD Edwards EnterpriseOne. JDEasy builds on the expertise of manufacturing, distribution, fi nance, and software development specialists from both JD Edwards and non-JD Edwards ERP backgrounds. This synergy delivers new and exciting functionality that improves customer service and employee productivity while solving conventionally diffi cult issues in fl exible and imaginative ways.

Issues addressed by JDEasy products include: Provision of up-to-date promised delivery dates to customers on their back orders through our automated back order scheduling solution – EASY.BOSS. and fl exible assignment of external and internal delivery addresses (e-mail, print, and fax) on all formal business forms using EASY.INFORM. Achieve improved data accuracy and secure demarcation of maintenance responsibilities on critical master fi les using our confi gurable grid maintenance EASY.GRID.

Learn more at: www.jdeasysoftware.com

ANDREWSCONSULTING GROUP

ADVERTISING SUPPLEMENT

■ L&T InfotechRegion: North America, EMEA, APAC

Oracle E-Business Suite • Oracle’s JD Edwards EnterpriseOne • Oracle’s PeopleSoft • Oracle’s Siebel CRM • Oracle Fusion Middleware • EPM/BIL&T Infotech is a worldwide Oracle Platinum Partner and one of the largest JD Edwards service providers.

We are a trusted IT service partner assisting clients in their IT-enabled transformation journey, helping them leverage their current JD Edwards investments, increase ROI, reduce costs, and improve operational excellence. We also advise clients on emerging technologies adoption i.e. cloud, mobility, analytics and Oracle Fusion Applications.

We provide end-to-end services in targeted industry segments including: Manufacturing • Oil and Gas • Engineering and Construction • Banking and Financial Services • Healthcare • Media • EducationKey Services include: Consulting • Upgrades • Implementations • Data Migration • Testing • Application Management and Support • Hosting

Learn more about us at: www.lntinfotech.com/services/oracle_services/overview.aspx

■ Centric IT SolutionsRegion: EMEA

Centric IT Solutions is a leading JD Edwards partner in Europe, with direct response to requests for a one-stop choice for international JD Edwards projects.

Drawing from our unique and specialized knowledge of JD Edwards for more than 25 years and from over 500 projects that we have successfully completed in Europe, Centric provides an unparalleled JD Edwards knowledge base.

The key values for our customers are the delivery of high-quality solutions incorporating leading-edge functionality from JD Edwards software. Centric’s partnership approach is backed by unrivalled implementation and consultancy experience.

Centric is focused on providing solutions and services to provide competitive advantage, enabling our customers to conduct and adapt their businesses to remain agile and effective, while staying compliant.

Learn more at: www.centric.eu

A Capitol Hill Systems Company

Learn more at: www.cyret.com

■ Everest Software International®

Region: North America, LAD, EMEA, APAC

Improve e� ciency and cut costs and risks with the industry-best toolsEverest Software International® provides real solutions to thousands of JD Edwards customers in over 40 countries. Creative use of modern technologies, power, elegant design, and seamless integration with JD Edwards, combined with industry-highest ROI and passionate support, guarantees you rapid returns and tangible results.

Your organization will see big benefi ts with our 30+ commercial and free products, enhancing many aspects of JD Edwards security, documentation, development, and maintenance. Every one of these truly revolutionary tools is consistently reducing risks and costs of common and advanced tasks for thousands of JD Edwards users on a daily basis. When upgrading your JD Edwards system, with Everest Software International® tools, you can expect to halve the length and cost of any project.

Learn more at: www.everestsoftint.com

■ Cyret TechnologiesRegion: North America, EMEA, APAC

When companies look to implement, upgrade, customize, support or obtain authorized training of Oracle Applica-tions like Oracle E-Business Suite and JD Edwards, Cyret Technologies is considered a leading services provider. Globally, Cyret customers benefi t from 750+ man-years of experience and our focus on activities starting from strategy and roadmap, and continuing through fi t-gap analysis, implementation, upgrade, migration, post-implementation maintenance, training, and support services. Cyret services customers globally and covers industries like manufactur-ing, high tech, oil and gas, construction, breweries, food and beverages, banking, insurance, and many others.

Cyret has an extensive services portfolio spanning Oracle E-Business Suite, JD Edwards, product information management, SCM and value chain planning, Oracle Fusion Middleware, business intelligence, CRM, and edge products. Additionally, cost-effective solutions like Cyret Enterprise Application Appliance and CyConnect Contact Center bring an additional value proposition to our customers.

ADVERTISING SUPPLEMENT

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Artwork provided. Please do not recreate.

Date : 31 I 01 I 2007Title : TCS Company Mark - Stacked - 3 linesDesign Magger : Gargi SharmaProject Co- ordinator : Vishal JhunjhunwalaColour : Pantone 2427 CSoftware Formats : CorelDraw 11, Adobe Illustrator CS2

IMPORTANT : COLOURS USED TO CREATE THIS MECHANICAL ARE FOR VISUAL SUGGESTION ONLY. USE PANTONE COLOUR SWATCHES TO MATCH FOR CORRECT COLOURS. EVEN THOUGH THIS MECHANICAL HAS BEEN CHECKED FOR ACCURACY, PLEASE DOUBLE CHECK PRIOR TO RELEASE TO THE VENDOR. IF INSTRUCTIONS ARE FOUND DEFICIENT, PLEASE CONTACT corporate.o�ce@tcs.com

TCS Company Mark - Stacked - 3 linesFor use in 2D applications

Tata Consultancy Services Identity Guidelines I Jan 2007

Guide-sheet developed by Design Services, Corporate MarketingCopyright © 2007 Tata Consultancy Services Limited

Learn more at: info.tcs.com/JDE

n Magic Software EnterprisesRegion: North America, LAD, EMEA, APAC

Magic Software Enterprises (NASDAQ: MGIC) empowers customers and partners around the globe with smarter technology that provides a multichannel user experience of enterprise logic and data. We draw on 30 years of experience, millions of installations, and a presence in more than 50 countries, including 14 regional offices to enable our customers to maximize business opportunities.

Building on Magic’s status as an Oracle Gold Partner, Magic xpi Integration Platform for JD Edwards delivers enterprise-grade solutions that extend the capabilities of JD Edwards EnterpriseOne and JD Edwards World, integrating them with our customers’ entire range of business processes.

Magic’s Integrate My JD Edwards blog by Glenn Johnson, Oracle senior vice president of Magic Software Enterprises Americas, is the #1 search result on Google for the term “JD Edwards integration.”

n RedfaireRegion: North America, LAD, EMEA, APAC

Redfaire is a new kind of Oracle partner for a new kind of JD Edwards. An Oracle Platinum Partner, Redfaire was specifically created to ensure businesses are ready for the future evolution of Oracle’s JD Edwards. Redfaire has heavily invested in the latest technology, research and development, and certification to provide the highest level of JD Edwards consultancy and support. Redfaire provides a full suite of software implementation and support services and has extensive experience of international deployments. Redfaire have also achieved expertise in JD Edwards mobility.

Oracle’s JD Edwards is evolving. Ensure your business is prepared for the road ahead. Choose Redfaire.

Learn more at: www.redfaire.com

n Tata Consultancy ServicesRegion: North America, LAD, EMEA, APAC

In today’s evolving business landscape, enterprises are focused on effectively aligning people, processes, data, and technology in a way that enables them to keep pace with the existing demands, while preparing for the future. As an Oracle global systems integration and Oracle Diamond-level partner, TCS enables companies to align their operations by designing and implementing complete solutions on JD Edwards EnterpriseOne and JD Edwards World application suites. Our ERP solutions harmonize the management of finance, assets (including inventory, fixed assets, and real estate), people, projects, suppliers, and the fulfillment and manufacturing processes. We plan, advise, implement, upgrade, and maintain some of the world’s most complex and transformative ERP systems, leveraging our in-house accelerators, tools, and methodologies to enable rapid implementation.

A KPIT Cummins Company

Learn more at: www.kpitcummins.com/oracle

n KPIT Cummins I SYSTIMERegion: North America, LAD, EMEA, APAC

KPIT Cummins I SYSTIME is an Oracle Platinum Partner and a global technology partner to manufacturing, automotive, transportation, and energy industries. Through more than 2,000 Oracle professionals we deliver industry-focused expertise in ERP, supply chain, Oracle’s Agile PLM applications, BI, and Oracle Fusion Middleware. As one of the world’s largest JD Edwards partners, KPIT Cummins I SYSTIME has earned over 20 Oracle specializations and 5 advanced specializations including advanced specializations in JD Edwards EnterpriseOne Financial Management, JD Edwards EnterpriseOne Configurable Network Computing, and JD Edwards EnterpriseOne Distribution.

Learn more at:www.magicsoftware.com orit.toolbox.com/blogs/integrate-my-jde/

ADVERTISING SUPPLEMENT

■ iXtend, Inc.Region: North America

iXtend is a leading provider of SaaS, managed services, and enterprise cloud for JD Edwards EnterpriseOne and JD Edwards World soft-ware products. Our focus as a pure play provider for JD Edwards enables iXtend to deliver the most cost-effective solutions through iXtend Unlimited for Oracle’s JD Edwards without sacrifi cing the expertise and experience needed to adequately support or manage the JD Edwards ERP system.

As the only MSP Alliance-accredited managed service provider for JD Edwards, iXtend has a proven model of success our customers can count on. Copycat competitors mask fi xed-bid consulting by calling it MSP. Our end-to-end solutions provide more fl exibility and scalability based upon the needs of our clients than any other competitor. Through our unique delivery model, iXtend is able to provide a cost-effective and pure customer-centric solution. This enables customers to scale with ease and precision to meet their business needs.

Learn more at: www.ixtendinc.com

■ JDEtipsRegion: North America

JDEtips is a closely-knit team of educators, editors, consultants, and business professionals. The company began in 1998 and has grown to become a highly respected North American JD Edwards training and consulting practice.

JDEtips provides live, instructor-led public and on-site confi guration-level training, using their own training materials, delivered by highly experienced industry consultants. Training is available in classroom or in virtual environments. JDEtips is the publisher of JDEtips Journal, a subscription-based library of articles written by seasoned experts in the functional and technical aspects of JD Edwards products.

JD Edwards Knowledge. Transferred. Sustained.

Learn more at: www.jdetips.com

■ CSS International, Inc.Region: North America

CSS International is an award-winning Oracle Platinum Partner exclusively specializing in system integration, business process improvement, and implementation and managed services for the Oracle community. CSS has over 300 successful JD Edwards implementations and serves midsize and large organizations across industries. We have been solely focused on Oracle solutions since our inception in 1997 and have attracted and retained the best talent available. CSS obtained Oracle specializations across seven areas and is certifi ed in the Oracle Business Accelerator program. We are a three-time Oracle Partner of the Year and two-time runner-up in the six years the awards have been distributed.

Learn more at: www.cssus.com

■ ERP SolucionesRegion: LAD

ERP Soluciones, founded in 1999, is an Oracle Platimum Partner in Oracle’s JD Edwards, Oracle E-Business Suite, and Oracle’s PeopleSoft applications and Oracle technology with offi ces located in México (México City, Monterrey, Guadalajara) and Central America (San José, Costa Rica and Guatemala).

We have performed JD Edwards services for more than 120 customers in diverse industries and geographies, working for local or multinational companies with different challenges including best best practices and local rules and taxes.

Our people’s JD Edwards experience guarantees the results we provide to our customers in implementations, migrations, training, support, and tuning of different areas including CNC, tools, and functional aspects.

Learn more at: www.erpsol.com.mx

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