Arabian nights, a desert experience
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Transcript of Arabian nights, a desert experience
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 1
Inspiring People, Delivering Results
‘Arabian Nights’Turning A Project Team Around In The Desert
Nick Fewings, Director
The Colour Works exists to unleash potential, ignite transformational leadership and
coaching capability to transform the way people work and the results they, their team
and their organisation achieve.
Inspiring People, Delivering Results
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 2
Inspiring People, Delivering Results
Fact: 70% of business change fails to achieve desired goals
2. Lack of team skills and proven approach to change
1. Lack of strong leadership
Source: NAO/OGC
– Know yourself,warts and all
– Know your team & have a plan
Inspiring People, Delivering Results
Client Briefing
• Multi-cultural project team of 30 with cultural issues
• No clear leadership
• Silo mentality and poor communication
• Poor understanding of common vision/goals
• Challenging work/life balance
• Low morale
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 3
Inspiring People, Delivering Results
Day 1
Inspiring People, Delivering Results
Psychological Preferences
There are 3 pairs of preferences:
Introversion – Extraversionhow we react to inner & outer experiences
Thinking – Feelinghow we make decisions
Sensation – Intuitionhow we take in & process informationCarl Gustav Jung
1875-1961
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Inspiring People, Delivering Results 4
Inspiring People, Delivering Results
The Insights - Colour Energies
CompetitiveDemandingDeterminedStrong-willedPurposefulDriver
SociableDynamicDemonstrativeEnthusiasticPersuasiveExpressive
CaringEncouraging
SharingPatient
RelaxedAmiable
CautiousPrecise
DeliberateQuestioning
FormalAnalytical
Inspiring People, Delivering Results
The Insights 4 Colour Energies
On a bad day…
AggressiveControllingDrivingOverbearingIntolerant
ExcitableFranticIndiscreetFlamboyantHasty
DocileBland
PloddingReliant
Stubborn
StuffyIndecisive
SuspiciousCold
Reserved
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Inspiring People, Delivering Results 5
Inspiring People, Delivering Results
WeaknessesMay lack detail and focus
Too casual for some
Poor planner
Can lose interest
StrengthsKnowledgeable and detailed
Has an air of competence
Asks lots of questions
Very thorough right to the end
Complementary Styles
StrengthsQuick to build relationships
Friendly and sociable
Adaptable, imaginative
Can see the big picture
WeaknessesA bit reserved at first
Overlook others’ feelings
May be rigid & unimaginative
Can focus on unimportant details
Sunshine Yellow Cool Blue
Inspiring People, Delivering Results
WeaknessesSlow to adapt to change
Seem to lack enthusiasm
Unsure of themselves
Reliant on others
StrengthsLove challenges
Want to get things done
Confident of their ability
Influence others
Fiery Red
StrengthsBuilds deep relationships
Natural listener
Sincere and warm
Patient
WeaknessesCan be seen as arrogant
Poor listener
Can be too cold and pushy
May not let others
finish speaking
Earth Green
Complementary Styles
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Inspiring People, Delivering Results 6
Inspiring People, Delivering Results
Profiles
Personal Profile
Foundation Chapter
Management Chapter
Effective Selling Chapter
Personal Achievement Chapter
Interview Chapter
Nick Fewings06/01/12
Inspiring People, Delivering Results
Measuring our preferences
BLUE GREEN YELLOW RED
Persona(Conscious)
1.0417%
3.2454%
4.8881%
4.7279%
37.2%
6
3
0
BLUE GREEN YELLOW RED
Persona(Less conscious)
1.1219%
1.2821%
4.9683%
2.7646%
6
3
0
Preference Flow
100
0
100
50
50
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Inspiring People, Delivering Results 7
Inspiring People, Delivering Results
Remember your card order?
8-Type Colour Mix Descriptors
MOST LEAST TYPE
Inspirer
Helper
Motivator
Reformer
Motivator
Director
Observer
Coordinator
Reformer
Supporter
Coordinator
Helper
Inspiring People, Delivering Results
Insights 72-type wheel
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Inspiring People, Delivering Results 8
Inspiring People, Delivering Results
Team WheelDetermination
Monitors PerformanceProduct Knowledge
Results FocusDecisiveAssertive
DriveEnthusiasm
Positive Thinking
PersuasiveCreative
People Skills
Helps OthersFlexible
Shares Ideas
SupportiveListens, Loyal
Team Approach
PlanningOrganisation
Time Management
Sets StandardsProduct Knowledge
Analysis
Inspiring People, Delivering Results
Wheel
Pos'nBlue Green Yellow Red
21 4.40 2.64 2.52 4.60
41 4.36 3.28 2.20 4.48
22 3.64 2.12 2.88 5.68
22 4.20 2.52 2.60 4.52
42 4.20 1.20 3.08 5.28
42 3.80 2.96 3.08 4.36
42 3.84 2.60 3.16 4.88
23 1.56 0.56 4.40 5.68
43 3.40 2.44 3.80 5.28
43 3.44 1.68 4.12 5.60
141 3.12 3.44 2.44 3.76
144 2.80 3.60 3.28 4.48
25 2.00 1.56 5.00 4.92
26 2.44 2.76 4.00 3.36
46 1.56 3.76 5.24 4.04
46 1.88 3.32 5.16 4.12
27 2.56 3.20 4.12 2.96
27 1.92 4.12 4.72 2.32
50 3.36 5.12 4.32 1.88
33 5.56 4.48 1.36 0.92
15 4.72 2.88 1.96 2.96
36 4.12 2.36 2.80 3.92
56 4.12 2.44 3.20 3.36
56 4.52 2.20 3.40 4.16
153 4.64 3.04 3.80 2.56
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Inspiring People, Delivering Results 9
Inspiring People, Delivering Results
Team Average Scores
3.45 2.81 4.00
6
3
0
Blue Green Yellow Red
3.47
Inspiring People, Delivering Results
eNgage!
Defining TaskClear VisionGoal SettingTimescalesDriving
Responsibilities
Innovation“How Can We..?”
MotivationIdeas
Optimism
Impact:- People- Teams
ConsultationInclusion
Bringing people along
Risk assessmentProcessesMonitoringCheckingEvaluationDetail
Action
InspirationPeopleValues
Planning
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Inspiring People, Delivering Results 10
Inspiring People, Delivering Results
Day 2
Inspiring People, Delivering Results
ENGAGING STAKEHOLDERS
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Inspiring People, Delivering Results 11
Inspiring People, Delivering Results
Who is my Audience?
Inspiring People, Delivering Results
The Golden Rule
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Inspiring People, Delivering Results 12
Inspiring People, Delivering Results
“People do not resist
change – people change
all the time. What people
resist is having others
impose change on them”
Margaret Wheatley
Harvard University
Inspiring People, Delivering Results
Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE
Thousand (2000) adapted from Knoster, T. (1991)
Leading Complex Change
Skills FeedbackIncentives Action Plan+++ = Confusion
Vision FeedbackIncentives Action Plan+ ++ = Anxiety
Vision Skills Feedback Action Plan+ ++ = Resistance
Vision Skills Incentives Action Plan+ ++ = Frustration
Vision Skills FeedbackIncentives+ ++ = Treadmill
+
+
+
+
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Inspiring People, Delivering Results 13
Inspiring People, Delivering Results
Effective Change Management
The Transition CurveInspiring People, Delivering Results
‘The Famous Five’
Clarify The Change
Communicate
Involve Staff
Manage Resistance
Track Progress
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 14
Inspiring People, Delivering Results
4. Communicate - Feedback
Goal directed
Action orientated
Time focussed
One point of contact
Small task force
Opportunities to
share ideas
Face to face
Visual
Involvement
Detailed written
information
Measures of success
Clear unambiguous
messages
Logical not emotive
What is expected of
individuals
Small groups
Ability to give
feedback
Q & A sessions
Inspiring People, Delivering Results
TeamPerformance
Audit
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Inspiring People, Delivering Results 15
Inspiring People, Delivering Results
Team Effectiveness Diagnostic
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles & Responsibilities
Problem-Solving
Approach to Tasks
Inspiring People, Delivering Results
A High-Performing Team?
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles &
Responsibilities
Problem-Solving
Approach to Tasks
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 16
Inspiring People, Delivering Results
A Team with Issues?
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles & Responsibilities
Problem-Solving
Approach to Tasks
Inspiring People, Delivering Results
Areas Run 1 Run 2 Run 3 % diff
Participation 4.56 5.06 5.53 9%
Acceptance 4.67 5.22 5.47 5%
Objectives 4.87 5.33 5.40 1%
Accountability & Commitment 4.25 4.83 5.33 10%
Roles & Responsibilities 4.01 4.83 5.33 10%
Atmosphere 4.76 5.11 5.20 2%
Diversity 4.30 4.67 5.20 11%
Direction 5.00 5.11 5.20 2%
Review 4.20 4.56 5.07 11%
Communication 4.68 5.00 5.07 1%
Trust 4.43 5.00 5.00 0%
Innovation 4.20 4.44 4.87 10%
Decisions 4.10 4.83 4.87 1%
Meetings 3.68 4.28 4.73 11%
Process 3.95 4.39 4.73 8%
Planning & Follow-through 3.87 4.44 4.60 4%
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Inspiring People, Delivering Results 17
Inspiring People, Delivering Results
Team 1
Objectives 5.43
Roles & Responsibilities 5.33
Participation 5.19
Trust 5.14
Meetings 5.10
Direction 5.05
Accountability &
Commitment 5.05
Review 5.05
Diversity 4.95
Communication 4.95
Atmosphere 4.90
Acceptance 4.90
Process 4.81
Planning & Follow-through 4.76
Decisions 4.71
Innovation 4.43
Team 2
Participation 5.53
Acceptance 5.47
Objectives 5.40
Accountability &
Commitment 5.33
Roles & Responsibilities 5.33
Atmosphere 5.20
Diversity 5.20
Direction 5.20
Review 5.07
Communication 5.07
Trust 5.00
Innovation 4.87
Decisions 4.87
Meetings 4.73
Process 4.73
Planning & Follow-through 4.60
Team 3
Participation 5.11
Objectives 5.07
Roles & Responsibilities 5.04
Accountability &
Commitment 4.93
Diversity 4.89
Acceptance 4.85
Direction 4.85
Process 4.74
Trust 4.67
Decisions 4.67
Atmosphere 4.63
Communication 4.59
Planning & Follow-through 4.56
Meetings 4.48
Review 4.41
Innovation 4.26
Team 4
Participation 5.43
Diversity 5.38
Accountability &
Commitment 5.38
Atmosphere 5.29
Acceptance 5.29
Trust 5.19
Review 5.14
Roles & Responsibilities 5.14
Direction 5.10
Objectives 4.95
Decisions 4.81
Communication 4.76
Innovation 4.71
Meetings 4.71
Planning & Follow-through 4.48
Process 4.33
Sub-team Results
Inspiring People, Delivering Results
The Result
• Multi-cultural project team of 30 with cultural issues
• Broke down the cultural barriers
• No clear leadership
• Leader identified and agreed
• Silo mentality and poor communication
• Barriers removed and lines of communication established
• Poor understanding of common vision/goals
• Vision agreed and goals clarified
• Challenging work/life balance
• Social events put in place and weekend activities
• Low morale
• Improved morale, self-esteem and buzz
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 18
Inspiring People, Delivering Results
"Through Colour Works, we have learnt a lot
about ourselves and the dynamics of the team.
By sharing our individual profiles with each other
and focusing on our 'team wheel' we have been
able to develop a much better understanding of
our different styles and strengths and how they
can be used to complement each other.
The team development days and Team Audits
have helped us to build better relationships and
work more effectively as a whole project team -
our communication is more open , collaborative
working is more focused and we have a greater
appreciation of the contribution each member
makes to the team resulting in our project being
back on track and delivering against client needs"
9 Month’s Later – Client Feedback
Inspiring People, Delivering Results
What You Can Do Next
• Obtain a free sample Discovery Profile and Team Performance Report
• Visit The Colour Works Community page at www.thecolourworks.com for free tips, hints, articles, blogs on leadership, communication and team-work
• Connect on LinkedIn
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 19
Inspiring People, Delivering Results
[email protected] 3069030845 045 0933
LinkedIn: Nick FewingsTwitter: ColourfulNick