Arabian nights, a desert experience

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www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 1 Inspiring People, Delivering Results Arabian Nights’ Turning A Project Team Around In The Desert Nick Fewings, Director The Colour Works exists to unleash potential, ignite transformational leadership and coaching capability to transform the way people work and the results they, their team and their organisation achieve. Inspiring People, Delivering Results

description

A presentation made by Nick Fewings of The Colour Works. In Bristol, on Thursday 5th September for the APM South Wales and West of England branch

Transcript of Arabian nights, a desert experience

Page 1: Arabian nights, a desert experience

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Inspiring People, Delivering Results 1

Inspiring People, Delivering Results

‘Arabian Nights’Turning A Project Team Around In The Desert

Nick Fewings, Director

The Colour Works exists to unleash potential, ignite transformational leadership and

coaching capability to transform the way people work and the results they, their team

and their organisation achieve.

Inspiring People, Delivering Results

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Inspiring People, Delivering Results 2

Inspiring People, Delivering Results

Fact: 70% of business change fails to achieve desired goals

2. Lack of team skills and proven approach to change

1. Lack of strong leadership

Source: NAO/OGC

– Know yourself,warts and all

– Know your team & have a plan

Inspiring People, Delivering Results

Client Briefing

• Multi-cultural project team of 30 with cultural issues

• No clear leadership

• Silo mentality and poor communication

• Poor understanding of common vision/goals

• Challenging work/life balance

• Low morale

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Inspiring People, Delivering Results

Day 1

Inspiring People, Delivering Results

Psychological Preferences

There are 3 pairs of preferences:

Introversion – Extraversionhow we react to inner & outer experiences

Thinking – Feelinghow we make decisions

Sensation – Intuitionhow we take in & process informationCarl Gustav Jung

1875-1961

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Inspiring People, Delivering Results

The Insights - Colour Energies

CompetitiveDemandingDeterminedStrong-willedPurposefulDriver

SociableDynamicDemonstrativeEnthusiasticPersuasiveExpressive

CaringEncouraging

SharingPatient

RelaxedAmiable

CautiousPrecise

DeliberateQuestioning

FormalAnalytical

Inspiring People, Delivering Results

The Insights 4 Colour Energies

On a bad day…

AggressiveControllingDrivingOverbearingIntolerant

ExcitableFranticIndiscreetFlamboyantHasty

DocileBland

PloddingReliant

Stubborn

StuffyIndecisive

SuspiciousCold

Reserved

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Inspiring People, Delivering Results

WeaknessesMay lack detail and focus

Too casual for some

Poor planner

Can lose interest

StrengthsKnowledgeable and detailed

Has an air of competence

Asks lots of questions

Very thorough right to the end

Complementary Styles

StrengthsQuick to build relationships

Friendly and sociable

Adaptable, imaginative

Can see the big picture

WeaknessesA bit reserved at first

Overlook others’ feelings

May be rigid & unimaginative

Can focus on unimportant details

Sunshine Yellow Cool Blue

Inspiring People, Delivering Results

WeaknessesSlow to adapt to change

Seem to lack enthusiasm

Unsure of themselves

Reliant on others

StrengthsLove challenges

Want to get things done

Confident of their ability

Influence others

Fiery Red

StrengthsBuilds deep relationships

Natural listener

Sincere and warm

Patient

WeaknessesCan be seen as arrogant

Poor listener

Can be too cold and pushy

May not let others

finish speaking

Earth Green

Complementary Styles

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Inspiring People, Delivering Results 6

Inspiring People, Delivering Results

Profiles

Personal Profile

Foundation Chapter

Management Chapter

Effective Selling Chapter

Personal Achievement Chapter

Interview Chapter

Nick Fewings06/01/12

Inspiring People, Delivering Results

Measuring our preferences

BLUE GREEN YELLOW RED

Persona(Conscious)

1.0417%

3.2454%

4.8881%

4.7279%

37.2%

6

3

0

BLUE GREEN YELLOW RED

Persona(Less conscious)

1.1219%

1.2821%

4.9683%

2.7646%

6

3

0

Preference Flow

100

0

100

50

50

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Inspiring People, Delivering Results

Remember your card order?

8-Type Colour Mix Descriptors

MOST LEAST TYPE

Inspirer

Helper

Motivator

Reformer

Motivator

Director

Observer

Coordinator

Reformer

Supporter

Coordinator

Helper

Inspiring People, Delivering Results

Insights 72-type wheel

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Inspiring People, Delivering Results

Team WheelDetermination

Monitors PerformanceProduct Knowledge

Results FocusDecisiveAssertive

DriveEnthusiasm

Positive Thinking

PersuasiveCreative

People Skills

Helps OthersFlexible

Shares Ideas

SupportiveListens, Loyal

Team Approach

PlanningOrganisation

Time Management

Sets StandardsProduct Knowledge

Analysis

Inspiring People, Delivering Results

Wheel

Pos'nBlue Green Yellow Red

21 4.40 2.64 2.52 4.60

41 4.36 3.28 2.20 4.48

22 3.64 2.12 2.88 5.68

22 4.20 2.52 2.60 4.52

42 4.20 1.20 3.08 5.28

42 3.80 2.96 3.08 4.36

42 3.84 2.60 3.16 4.88

23 1.56 0.56 4.40 5.68

43 3.40 2.44 3.80 5.28

43 3.44 1.68 4.12 5.60

141 3.12 3.44 2.44 3.76

144 2.80 3.60 3.28 4.48

25 2.00 1.56 5.00 4.92

26 2.44 2.76 4.00 3.36

46 1.56 3.76 5.24 4.04

46 1.88 3.32 5.16 4.12

27 2.56 3.20 4.12 2.96

27 1.92 4.12 4.72 2.32

50 3.36 5.12 4.32 1.88

33 5.56 4.48 1.36 0.92

15 4.72 2.88 1.96 2.96

36 4.12 2.36 2.80 3.92

56 4.12 2.44 3.20 3.36

56 4.52 2.20 3.40 4.16

153 4.64 3.04 3.80 2.56

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Inspiring People, Delivering Results

Team Average Scores

3.45 2.81 4.00

6

3

0

Blue Green Yellow Red

3.47

Inspiring People, Delivering Results

eNgage!

Defining TaskClear VisionGoal SettingTimescalesDriving

Responsibilities

Innovation“How Can We..?”

MotivationIdeas

Optimism

Impact:- People- Teams

ConsultationInclusion

Bringing people along

Risk assessmentProcessesMonitoringCheckingEvaluationDetail

Action

InspirationPeopleValues

Planning

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Inspiring People, Delivering Results

Day 2

Inspiring People, Delivering Results

ENGAGING STAKEHOLDERS

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Inspiring People, Delivering Results

Who is my Audience?

Inspiring People, Delivering Results

The Golden Rule

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Inspiring People, Delivering Results

“People do not resist

change – people change

all the time. What people

resist is having others

impose change on them”

Margaret Wheatley

Harvard University

Inspiring People, Delivering Results

Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE

Thousand (2000) adapted from Knoster, T. (1991)

Leading Complex Change

Skills FeedbackIncentives Action Plan+++ = Confusion

Vision FeedbackIncentives Action Plan+ ++ = Anxiety

Vision Skills Feedback Action Plan+ ++ = Resistance

Vision Skills Incentives Action Plan+ ++ = Frustration

Vision Skills FeedbackIncentives+ ++ = Treadmill

+

+

+

+

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Inspiring People, Delivering Results

Effective Change Management

The Transition CurveInspiring People, Delivering Results

‘The Famous Five’

Clarify The Change

Communicate

Involve Staff

Manage Resistance

Track Progress

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Inspiring People, Delivering Results

4. Communicate - Feedback

Goal directed

Action orientated

Time focussed

One point of contact

Small task force

Opportunities to

share ideas

Face to face

Visual

Involvement

Detailed written

information

Measures of success

Clear unambiguous

messages

Logical not emotive

What is expected of

individuals

Small groups

Ability to give

feedback

Q & A sessions

Inspiring People, Delivering Results

TeamPerformance

Audit

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Inspiring People, Delivering Results

Team Effectiveness Diagnostic

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Objectives

Decision-Making

Accountability &

Commitment

Vision

Communication

Involvement

Creativity

Atmosphere

Feelings

Trust

Valuing Differences

Meetings

Review of Process

Roles & Responsibilities

Problem-Solving

Approach to Tasks

Inspiring People, Delivering Results

A High-Performing Team?

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Objectives

Decision-Making

Accountability &

Commitment

Vision

Communication

Involvement

Creativity

Atmosphere

Feelings

Trust

Valuing Differences

Meetings

Review of Process

Roles &

Responsibilities

Problem-Solving

Approach to Tasks

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Inspiring People, Delivering Results

A Team with Issues?

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Objectives

Decision-Making

Accountability &

Commitment

Vision

Communication

Involvement

Creativity

Atmosphere

Feelings

Trust

Valuing Differences

Meetings

Review of Process

Roles & Responsibilities

Problem-Solving

Approach to Tasks

Inspiring People, Delivering Results

Areas Run 1 Run 2 Run 3 % diff

Participation 4.56 5.06 5.53 9%

Acceptance 4.67 5.22 5.47 5%

Objectives 4.87 5.33 5.40 1%

Accountability & Commitment 4.25 4.83 5.33 10%

Roles & Responsibilities 4.01 4.83 5.33 10%

Atmosphere 4.76 5.11 5.20 2%

Diversity 4.30 4.67 5.20 11%

Direction 5.00 5.11 5.20 2%

Review 4.20 4.56 5.07 11%

Communication 4.68 5.00 5.07 1%

Trust 4.43 5.00 5.00 0%

Innovation 4.20 4.44 4.87 10%

Decisions 4.10 4.83 4.87 1%

Meetings 3.68 4.28 4.73 11%

Process 3.95 4.39 4.73 8%

Planning & Follow-through 3.87 4.44 4.60 4%

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Inspiring People, Delivering Results

Team 1

Objectives 5.43

Roles & Responsibilities 5.33

Participation 5.19

Trust 5.14

Meetings 5.10

Direction 5.05

Accountability &

Commitment 5.05

Review 5.05

Diversity 4.95

Communication 4.95

Atmosphere 4.90

Acceptance 4.90

Process 4.81

Planning & Follow-through 4.76

Decisions 4.71

Innovation 4.43

Team 2

Participation 5.53

Acceptance 5.47

Objectives 5.40

Accountability &

Commitment 5.33

Roles & Responsibilities 5.33

Atmosphere 5.20

Diversity 5.20

Direction 5.20

Review 5.07

Communication 5.07

Trust 5.00

Innovation 4.87

Decisions 4.87

Meetings 4.73

Process 4.73

Planning & Follow-through 4.60

Team 3

Participation 5.11

Objectives 5.07

Roles & Responsibilities 5.04

Accountability &

Commitment 4.93

Diversity 4.89

Acceptance 4.85

Direction 4.85

Process 4.74

Trust 4.67

Decisions 4.67

Atmosphere 4.63

Communication 4.59

Planning & Follow-through 4.56

Meetings 4.48

Review 4.41

Innovation 4.26

Team 4

Participation 5.43

Diversity 5.38

Accountability &

Commitment 5.38

Atmosphere 5.29

Acceptance 5.29

Trust 5.19

Review 5.14

Roles & Responsibilities 5.14

Direction 5.10

Objectives 4.95

Decisions 4.81

Communication 4.76

Innovation 4.71

Meetings 4.71

Planning & Follow-through 4.48

Process 4.33

Sub-team Results

Inspiring People, Delivering Results

The Result

• Multi-cultural project team of 30 with cultural issues

• Broke down the cultural barriers

• No clear leadership

• Leader identified and agreed

• Silo mentality and poor communication

• Barriers removed and lines of communication established

• Poor understanding of common vision/goals

• Vision agreed and goals clarified

• Challenging work/life balance

• Social events put in place and weekend activities

• Low morale

• Improved morale, self-esteem and buzz

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Inspiring People, Delivering Results

"Through Colour Works, we have learnt a lot

about ourselves and the dynamics of the team.

By sharing our individual profiles with each other

and focusing on our 'team wheel' we have been

able to develop a much better understanding of

our different styles and strengths and how they

can be used to complement each other.

The team development days and Team Audits

have helped us to build better relationships and

work more effectively as a whole project team -

our communication is more open , collaborative

working is more focused and we have a greater

appreciation of the contribution each member

makes to the team resulting in our project being

back on track and delivering against client needs"

9 Month’s Later – Client Feedback

Inspiring People, Delivering Results

What You Can Do Next

• Obtain a free sample Discovery Profile and Team Performance Report

• Visit The Colour Works Community page at www.thecolourworks.com for free tips, hints, articles, blogs on leadership, communication and team-work

• Connect on LinkedIn

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Inspiring People, Delivering Results

[email protected] 3069030845 045 0933

LinkedIn: Nick FewingsTwitter: ColourfulNick