AR SMART ASSISTANCEEmpowering people with AR

AR SMART ASSISTANCE is an Augmented Reality application for wearable devices (Smart Glasses and Smart Helmets) and mobile

devices (Smartphones and Tablets) which connects field operators with the information they need to complete their work, ensuring

greater efficiency and reducing the mistakes.Flexible and scalable, AR SMART ASSISTANCE can be configured

and implemented for different types of use within an activity, from the factory to the warehouse, to the outside work area.

+32%Increasing workforce

productivity

30%Reducing mistakes

during work activities

-25%Reducing the time

needed to complete

tasks

AR SMART ASSISTANCE supports operators with step-by-step instructions using text, icons, images, 3D

models and animations to provide instructions for completing specific tasks. Workflows are integrated into

enterprise backend systems such as ERP, MES, WHS or CRM, and are associated with the work in progress.

This allows workers to access, capture and send digital information about the activity in real time.

Since new cases of use of augmented reality are defined, AR SMART ASSISTANCE can be implemented

and configured to support the work to be performed and can be continually developed as new features are

required and new hardware is introduced to the market.

MAIN FEATURES OF AR SMART ASSISTANCE

Guided workflows and instructions

Real-time activity assignments

Capture, share and view photos and videos

Video calls “You see what I see”

Detects and displays live data from machines

Enable voice and touch commands

Implements client, cloud, or hybrid content

Works on multiple hardware devices

AR SMART ASSISTANCE CAN BE IMPLEMENTED WITH THE LATEST GENERATION MOBILE AND WEARABLE DEVICES.

Benefits derived from the use of AR SMART ASSISTANCE

• Providing information and data within the operator’s field of vision

• Reducing the latency and cost of paper-based processes

• Resolving real-time anomalies and creating digital control paths

• Connecting workers, both locally and remotely

• Facilitating compliance activities• Providing documentary procedures for the

analysis of causes• Improving the quality of scale processes• Integrating with existing systems and data

sets

• Allowing capture and storing procedures and tasks

• Providing access to training courses and recorded tutorials

• Facilitating on-the-job training and cross-training

• Maintaining and transmitting the knowledge of more experienced staff

• Accelerating the training of new workers for skilled or complex jobs

• Improving staff utilization through workload management

Improve operational performance Aumenta il valore della forza lavoro

A SCALABLE SOLUTION LIKE YOUR BUSINESS

AR SMART ASSISTANCE is a configurable and extensible software

platform

It enables to implement several new cases of use while your business

grows

Supports multiple device models (mobile and wearable) to meet the needs

of an evolving market

Provides future-proof hardware investments

Keeps IT resources available while projects expand

Reduces total cost of ownership over time

HOW AR SMART ASSISTANCE WORKS

AR SMART ASSISTANCE offers a wide range of functions for:

Increase productivity

Reduce mistakes

Optimize the workforce

INCREASE PRODUCTIVITY

IoT integrationWith AR SMART ASSISTANCE you can view and interact with data in real time from any IoT machine. Workers can make repairs, diagnose problems and acquire awareness when data reacts in response to their interactions.

ChecklistsChecklists are created to guide the operator to perform unfamiliar tasks, but they can also serve to verify that the activities are completed according to the requirements and in the correct order.

Overlay contentAR SMART ASSISTANCE uses the display of mobile and wearable devices to display 3D content and 2D information superimposed on the real world to provide instructions and guidance to operators. The accuracy of the superposition content is subject to various environmental factors and hardware, but can be integrated using markers or external sensors (beacons).

Text messagesWhen the call is inconvenient, it is possible to easily send a private message to an individual worker or send it to the whole team. Messages can be informational or transactional: mark a message to request a response, such as a photo, a video or choose one from a precompiled list.

WorkflowsWorkflows represent the operational experience for the management of work orders and activities of AR SMART ASSISTANCE and the backbone of most smart glasses solutions. AR SMART ASSISTANCE can support an almost infinite variety of workflows and uniquely combines media and actions with operator tasks and checklists. It allows all users to have an updated list of their tasks and orders.It allows creating and assign daily work orders, service tickets and maintenance.

REDUCE MISTAKES

Video callThe video call with visual field sharing in an industrial environment is a key feature that most cases of business use require. It allows instant access to a more experienced operator remotely that can support a field worker with advice and information through the use of icons and drawings in the visual field.

QR Code ScanningBy scanning QR codes, you prevent evaluation mistakes and improves speed. You can register inventories, load work orders, verify data or perform custom actions, all with a simple scan.

Shooting and video recordingWith AR SMART ASSISTANCE you can make audio and video recordings and take pictures to share best practices, document the quality of work or take notes on repairs and inspections. You can share them with your team or automatically insert them into the compliance and documentation processes.

Digital DocumentationWith AR SMART ASSISTANCE, working documents such as manuals or data sheets become digital. In fact, AR SMART ASSISTANCE provides the workforce with the necessary information visible in the exact place where their work is located.

Location ServicesThe operator can see on a map the location where he is located and the most important aspects of the surrounding area. AR SMART ASSISTANCE will automatically activate Bluetooth beacons to update a worker’s work instructions or provide navigation guides in a dynamic environment.

AlertsThe alert service immediately informs workers if there is a problem or mistake in the workflow, to update the status of the activities or to warn them of possible security hazards in their environment.

OPTIMIZE THE WORKFORCE

Photo and video playbackInstructional videos and photos with instructions can be incorporated directly into the activity phases, allowing versatility to your workforce. Workers can see how to perform an activity before doing it and record the results to ensure quality.

Customized workflows and elementsWith AR SMART ASSISTANCE we can create custom elements, allowing workers to interact with data specifically for the activity. Managers can build and assign daily work orders, service tickets, and maintenance.

NotificationsWhen an operator is working with smart glasses, there may be many other ongoing activities both in their environment and in other systems. With AR SMART ASSISTANCE, notifications are sent, displayed temporarily and designed to give the user visibility of things that are important to them: a new activity to do, a video that was sent, etc.

Step-by-step instructionsNew or seasonal dependents often need more support during complex operations.With AR SMART ASSISTANCE it is possible to create and assign step-by-step instructions and send them to the selected users.

Collaborative workThrough the AR SMART ASSISTANCE web panel, managers will always know where the last work shift has been interrupted and can easily reassign or update the next work shift to the last activity done to maintain continuity.

INDUSTRIAL AREAS OF USE - 1

Where AR SMART ASSISTANCE has more impact on the workforce.

Automotive manufacturers have a large workforce to produce ever more sophisticated

products. Manufacturing instructions, QA and system operations are cases of common use

with AR SMART ASSISTANCE.

There are few industries with more complex manufacturing processes and are further

amplified by very strict quality control requirements. Periodic maintenance, training,

compliance audits, field repairs and materials handling are done more quickly and safely with

the use of AR SMART ASSISTANCE.

Production, assembly and complex configurations can be performed better with AR SMART

ASSISTANCE. Often these activities can have anomalies that put, in charge of workforce, the

verification of the quality and the need for training. With AR SMART ASSISTANCE, instant

access to help content, activity control and video calls with experts in real time can improve

performance.

Automotive

Aerospace

Manufacturing

INDUSTRIAL AREAS OF USE - 2

Pharmaceutical companies have unique compliance, safety and performance requirements

in their complex manufacturing and distribution activities. AR SMART ASSISTANCE plays a

key role in optimizing these operations that are particularly challenging for the workforce.

Through the use of smart glasses, tests are conducted in laboratory and scientific settings to

improve safety and facilitate collaboration and practical analysis.

Utility companies employ many people for operations in industrial and field environments.

Their work can be improved with AR SMART ASSISTANCE, providing data and overlay

information useful to verify compliance and anomalies.

In addition, the acquisition of knowledge by pre-retirement workers, the documentation of

best practices and the training of new staff, have a high value for this type of companies.

Telecommunications operators perform widely distributed and complex field activities,

often carried out by contractors. This workforce can be connected, optimized and managed

centrally using AR SMART ASSISTANCE with wearable devices. Some companies are

distributing these devices with AR SMART ASSISTANCE to their contractors to help them

manage their activities and audits.

Pharmaceutical

Utilities

Telecom

INDUSTRIAL AREAS OF USE - 3

Today, wearable technology has the strongest impact on logistics and distribution. Smart

glasses can facilitate the process of collecting, packing, storing and shipping goods and are

much more powerful than the scanner gun. In addition, AR SMART ASSISTANCE is used

to facilitate in-store operations such as visual merchandising, shop windows and screens

preparation, product inventory.

The use of wearable devices in the provision of health services in the future will provide a

guarantee to improve diagnostic results and reduce costs. AR SMART ASSISTANCE with the

use of smart glasses can take advantage of a wide range of data sources to solve complex

tasks, improve training/compliance activities and provide access to specialists remotely, all

by optimizing time and being able to use with limited resources of a working pool so far very

expensive.

The main Oil & Gas companies were the first to adopt Smart Glasses, with a wide range of

applications for field services, system operations, as well as for scientific and laboratory uses.

AR SMART ASSISTANCE’s ability to improve safety and create a connected environment for

its workforce has already produced an extraordinary value.Resources

Life Sciences

Retail

Founded in 2009 as a business unit of Equent Media Group in order to explore and expand the role

that technological innovation will play in the communication field, REALMORE is digital creative agency

dedicated to building the best immersive experiences for multinational brands. REALMORE is now

present with its own offices in Milan, London, Barcelona and Hong Kong.

We are specialized in cutting-edge technologies, such as augmented reality, virtual reality. We create

unique digital 3D content on “Wearables” devices, Motion, Body Tracking, Gesture Control, and more

We work with some of the top companies in Italy and around the world, such as: UPS, Tenaris, Sanrio,

TCC Globale, Schindler, Generali Real Estate, Trentino Sviluppo, Leighton Holdings (CIMIC Group),

Toyota, Medtronic, Progetto CMR, Unicredit Bank, Bayer, Beni Stabili.

c/o Equent Media Group

Ronda Sant Pere, 39

08010 Barcelona

+34 932 508 082

www.realmore.es