APUS Case Study: Bringing LRM to Life
Transcript of APUS Case Study: Bringing LRM to Life
A B O U T T R A C Y
• Worn many hats in academia:
• Quality Manager
• Director of Admissions
• AVP, Transfer Students
• AVP, Enterprise Content Management
• AVP, New Business Operations
A B O U T A P U S
• Founded in 1991
• Two universities
• 100% online
• Monthly starts
• 190 accredited programs
A B O U T O U R C O M M U N I T Y
• 100,000+ active students
• Working adults with transfer credits
• 53% active duty military
• All 50 states + 100 countries
• Across the educational spectrum:
• Associate’s: 21%
• Bachelor’s: 59%
• Master’s: 20%
• 1,750 faculty members
O U R V I S I O N
• More meaningful and personalized interactions with students
• More support when students need it
• More student engagement outside academics
• More staff satisfaction
O U R C H O I C E
• LRM empowers:
• Students to access tailored info and connections at each stage
• Staff to access real-time info on student goals, activities, and progress
• Students and staff to engage on a more personal level
T E C H N I C A L
• Intensive discovery
• Collaborative requirements gathering
• Iterative design
• Comprehensive UAT
• Controlled release management
• Go-live!