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Education and Workforce Council Meeting Minut es

April 4, 2012

Presiding Chair

Dave Crouch, Toyota

Panel of I ndustry Expert s

John E. Dewey, VP of Operations for ITM Helene B. Williams, Healthcare and Bioscience Industry Cluster Initiative

Coordinator for Workforce Solutions Alamo

Dr. Mary L. Wise, Senior Manager for Boeing Aerospace Support Center Steve Mills, PHd, Chief Information Officer at Rackspace Hosting Blas Castaneda, Consultant, CTA Global

Energy Blas Castaneda, CTA Consult ant s Workers dont have skills Challenges-

o individuals do not have the skillso provide the training needed to hireo getting people trained

Educational systemo Students are not ready for workforceo Critical thinking skills are not developedo Develop training programs at the beginningo Develop a strategic process for educational purposeso Schools in Texas Integrate industry in the beginningo Magnet programs, start earlier in k-12 system

International trade is key for our developmentQ: Donna Miller Where can we look to get the details of what is needed?

A: Eaglefordshale.org , Eagleford.org,

I T Steve Mill s, Rackspace

Degrees are not necessary but must be fanaticalo Technical skills such as Lynx & Microsoft

SA it is tough, fit for seasonal & experiences people W/ USSA etc. Grow our own- slower, investment. Think of education system as a pipeline,

started internships. Is slow going. Brought in 2 HS students

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*Partnered with Roosevelt HS as a model. Form alliances w HS and Universitiesin SA.

Bringing talent in from outside @ 500/yr is too expensive. Offices in Austin and Bay Area

Put more structure around IT, HS partners Each year document how many people you hired?

o IT 85 resumes per hireo List skills and culture needed.o Key words on resume and scanning

Aerospace Dr. Mary Wise, Boeing

18600 applicants per job Two groups: new entrance people, returning people. Key words are not in resume (Keys listed in next section) Interview process

o Most people cant do interviewo More about behavior How do you respond to situations?

Last year hired 1200 people and went outside of SA. Cant find individuals with AMP license Cant find manufacturing and Industrial engineers School curriculum focuses on lean manufacturing. Train new college grads, but do so slowly. 4 generations working currently

o Millennials dont want to work but want to be paid.o Soft skills- challenges are the types of communications

Gaps- 300-500 more jobs Cost of living is great in SA! Closing Wichita plant and splitting it up between SA and OK city. Top security clearance needs:

o Credit clearanceo Questionable behavioro Family members and political tieso HS IS TOO LATE to start prepping for these clearances

Educational side struggleo Getting support from schools in South San and Harlandale ISDo Put a plan together for the year.o Get minorities and females in to STEM

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Healt h Helene Willi ams, Worksource Solut ions Alamo

Many low paid techs, food services, custodial, etc., do not live in the medicalcenter. Cannot afford gas to travel in. Too busy working/hiring to be able to

utilize the proper assessment tools

Financial habits- $$ never too early to start talking about savings accounts withkids.

Demand occupations- avg annual salaries are NOT starting salaries; fullyqualified and experienced pay.

Background checks required for all occupational w/ certifications- NO felonies Pharm techs- North west vista has a great pharm tech program- good Specialty units, intensive care units, techs, labs- highly specialized high

demand- hard to find these qualified people locally.

Leadership positionso 2 yr degrees do not oversee beyond their departmento Need 4 yr degree

Nursingo New graduates have 0 experience with patients which hinders hiring.o Residency programs are needed.o No communication or time management skillso **Magnet Status- prestigious- requires bachelor degree- goal to meet by

2020

o 66% current RNs have 2 yr degrees Helpful Links

o Myskillsmyfuture.como Texascaresonline.como Mynextmove.como Texasindustryprofiles.como ONETOnline.org

Manufacturing John Dewey, I TM

Generating community impact Hiring

o600,00 vacancies that cant be filed

o 15-20,000 vacancies excluding EFS & Aeroo 50% of applicants interviewed do not get hired due to lack of basic

reading, math, and comprehensive skills

Skill programs?o Alamo college academies are good.

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o These programs are good for HS students & entry level, but not forsenior people

How do we keep entry level people in the company? Possibly inside thecommunity, too?

General Barr iers

Soft Skills Missingo Work ethic, critical thinking, communications, time management

Resumeso Key Word Scanning will kick out applicants as resumes are scanned for

key words.

o Fashion the resume towards the positiono NO cover letter!

Interview Processo Is geared more towards behavior questions

Generational differenceso Young- social media, textingo Older- traditional, face to face

Poor Financial Recordso Jeopardize hiring, poor credit can keep you from getting security

clearance

Cultural Barrierso Traditional roles and jobs for women tough to get then to consider the

new